Report to: modelyissue.com/ Why does my new Model Y 2021 make this noise? Watch the video to find out! Also, sign the petition on change.org: www.change.org... Let's have Tesla fixing this problem once for all!
If you have this issue with your new Model Y or Model 3, please, visit modelyissue.com/ and sign the petition! Also, on change.org: www.change.org/tesla-noise-issue
Some model Y have it others don’t thus is not normal. Certified in sound recording engineering and over 40 years of manufacturing ISO, ASTM (I) quality control and failure analysis engineering experience, there is a specific process to diagnose, identify and resolve the problem. The problem is clearly creating harmonic and inharmonic frequencies which typically needs a “resonance chamber” to oscillate and amplify the sound. The fact some model Y have it and others don’t is key and should be rather straight forward to isolate and resolve, if they follow the background I have. I will reach out to Tesla gladly help if Tesla wishes. I am surprised Tesla states this is Normal, which may indicate that they know what is causing the sounds “which is Normal” for the changes in parts or lack of parts that are causing the annoying unacceptable sounds. In either cases, this sound is as unacceptable as Tesla’s response to it in turn causing a huge marketing problem for Tesla. Cheers, KP Colorado Springs, CO🏔 🇺🇸
Thank you for your video, really appreciate it. Just had our Model Y delivered to us literally about 90 minutes ago. Heard the humming noise as soon as i moved the car in the garage from where the Tesla valet dropped it off, about 12 ft. As soon as i put it in park you can hear the humming sound coming from the same area you indicate in your video. I said to my self this cannot be normal noise and decided to youtube. You are the first Video to pop up. Delivered in North Dallas.
Picked up my MYP on Sept 24th . Vin 268xxx. same exact noise that you're describing in video that I noticed IMMEDIATELY after getting home. Car had 22 miles on it when i noticed it. I have another Model Y 2021 Vin 77kxxx and the noise is not there AT ALL. I can sit in car, watch youtube, listen to music and its a pleasure. With this car....... OMG i can't wait to get out of.. Im selling this in few days if SC won't do anything about it. this is so sad, bought my 2nd MY because we love our first one so much, but this is absolutely beyond annoying. Noise gets worse when you accelerate every single time where you can hear it even with music and all the road noise. Im about to sign up on your pages and petitions...... thank you so much for making this heard and fighting to fix it. You know, i bought MY cause they're so quiet and always told people about how nice it.... At this point, i would never recommend this car to anyone as the noise is unbearable. Hope there is a fix as this car is perfect for my family.
Thank you for letting me know about it, and I am sorry you are among the ones having this problem. While I am still doing research and discussing this with dozens of people worldwide, it looks like it is a random issue. I mean, it looks like that the newest cars are affected by the problem in randomly fashion. I hear of people picking up their new Model Y and they are completely quiet. Other people aren't that lucky, and they have the damn humming noise. Thank you for signing the petition, and if you have submitted the form on my website, I'll keep you posted with everything ;)
Thank you for staring the thread! I’ve owned the gen 1 model 3 for the past four years and absolutely loved it! Which is why I just upgraded to a new 2021 performance model 3 and started to notice this exact same issue. I took the car to Tesla service and they did a thermal check and I was told everything is just normal. This is NOT acceptable and they should come up with a fix.
@@fabrizioferrari2705 Don’t accept Tesla’s position of just a software fix. “Turning the system off via software so it doesn’t run as much” is the same as saying “don’t drive your new Tesla” and thus the problem is solved. Turning off the defective system(s) doesn’t fix the mechanical problem/defect(s) causing the irritating sound. Fix the root cause, don’t cover it up with a software bandaid.
June 2024 today I picked up my 2024 Model Y and as soon as I came home and parked in the garage, i discovered this humming noise. So I googled it and stumbled on your video
I am sorry about that! Ask Tesla to do something about it. And possibly have another quote car to compare yours to, that'll help to avoid them dismissing the problem ;) Good luck!
I just picked up a new model 3, replaced a 2019 one. I am very annoyed that it is constantly making this sound. I found your video after investigating. My other model 3 did not make this sound Edit: looks like it may be the heat pump that the new vehicles have. More efficient for heating and cooling but noisier
I am sorry to hear that, but it looks like all new Model Ys and Model 3s are having this issue. That's why I am organizing a petition about it, please, visit my website to learn more about it, it is NOT the heat pump, that problem is related to the water pumps of the cooling system: modelyissue.com/
Hello, Seeing this video and the discussion on the Tesla Motors Club was a relief. Just picked up my 2022 Model 3 LR and on December 24th. It makes this SAME noise in the same circumstances. Had it in for service in Toronto and they claimed the same response, it's a battery coolant pump and they've forwarded to the engineers to fix it with a software update. I call BS but there is nothing we can do about it.
@@fabrizioferrari2705 not yet. Just about to email the service centre I went to again to clarify that this IS the issue and direct them to your forum thread. Trying to find a Tesla email out of their HQ
@@jesse9581 Good luck with that Jesse! I sent dozens of emails and messages through their contact form about this issue, and never had a reply. We also sent our petition 3 weeks ago, and are we still waiting for a response. Keep me posted!
I picked up our 2023 Model Y yesterday and drove it home about 70miles from Tysons VA. This is the long range model 7 seater white interior. Gate date was Feb 23rd. I noticed the hum as soon as I plugged in the charger. It hummed all night and then randomly stopped this morning. It now will hum for about 15 min after driving and then stops. I only hear it within 15 min or a drive. Very strange. A little annoying but glad it is not continuous. It sounds like a fan/electrical noise.
Just picked up my Model 3 yesterday built 9/2021 and yes the same loud humming noise. I had the 2018 and it is completely quiet. This noise is on all the time just like yours. So annoying and disappointed. I have an appointment with the SC for next Saturday but I don’t think anything good will come out from it.
I am so sorry Kevin, I feel your frustration! Yes, please, keep me posted about what your SC tells you. I bet they'll say that's "normal", but please, insist on the fact that inspire the cooling system of your new Model 3 is different from your 2018 Model 3, most Model Ys with the same cooling system are quiet! At least, the ones produced more than 4-5 months ago. Also, tell them that many people are complaining about this. And please, visit this page of mine and sign the petition we all are making to solve this problem: modelyissue.com/ Thanks!
Because of this problem I took my Y LR to the service center and told them to fix the problem. After 2 months of trying to solve it myself, I found that the problem is not in the back door, but in something else. I told them the problem was something else. After several weeks of testing, they found a problem in the rear engine, which they decided to completely change. I'm waiting for them to do it, so I'll let you know how it goes
Hi its me again, went to pick up a brand new 2023 Model Y Long range Today, i had to refuse it as same issue but not as significant. noise with wheel vibration, floor vibration. I can't believe they didn't take care of it. They switched my VIN and I am going to check another one out tomorrow. Hopefully its good.
@@fabrizioferrari2705 Picked up a vin that was 2500 higher, so it was probably built 2-3 days later, fremont built, 972xxx. Dead silent... Was very relieved to get another quiet telsa. Can't believe they dont have it under control. Ofcourse this one had paint issues...... but it can be fixed...
I have a June 2021 Model Y. At first, it did make a noise like that in the heat pump area, but after about 1 month and software update, it seemed to have went away. I also owned a Model 3 2018, and it was silent. While my Y noise went away, I would say the ride quality on the 2021 ModelY is much stiffer than on my 2018 Model 3. I wish I can do something about that.
Glad you could fix that with a software update. I think you had a different kind of problem though because unfortunately this issue cannot be fixed via software. And I know what you mean with "stiffer" driving experience with the Model Y. Personally, I find it quite on highways than my 2019 Model 3. You should read about my last update on modelyissue.com, I have almost fixed my problem ;)
Thank you for confirming that and I am glad you car is not affected by this problem. Hopefully Tesla will do something about it. Enjoy your silent car!
So sorry you are having this problem. I put money down on a Model Y LR with Gemini wheels to be delivered to me in Iowa in October of 2022. This will be my first Tesla and I certainly do not want to have a lot of loud humming sounds. Question: Does it make more or different noise when the octovalve heat pump is working ?? I will check all of these things out before I accept delivery of the Model Y I have ordered. (This reminds me of a comment Sandy Munro made in one of his videos That Tesla needs to put some kind of housing around the Octovalve equipment to suppress the noise it makes.)
Thank you for your thoughts! Yes, the noise changes tone and frequency when you use your car, mostly with the A/C on (the noise increases) or if you are super-charging. Be careful though, the heat pump has nothing to do with this problem and so what Munro mentioned about it. This problem is caused by the cooling system water pumps or a vibration coming from there which is in a totally different area of the heat pump ;)
im sitting in my week old 2024 Model Y trying to figure out why mine was making the same sound. So not just you. The sound just started today after 1 week of ownership. Before this morning it was quiet.
Fabrizio, just recieved my MY week ago, have same issue, but today halleluja! she just switched off and not making any noise,. Car is always in garage at 15C
Thanks for posting this video. I expect delivery of a MY in October. If I hear this sound, I will reject the car and buy an EV from a company that has real customer service.
@@pac1fic055 In looking at this situation, I became aware that Tesla CAUTIONS that we should keep it plugged in all the time when not in use. This tells me that there is alot of battery drain and this is important to me because I park outside in the south, and typically only drive 20 miles per week. I'd be spending more on phantom drain than on actual driving! So... sadly.... until electrons are nearly free....I can't justify such an overpriced toy. And I can write a check for it.... but it just makes little sense.
so sad! i was getting ready to order our fourth tesla and the 2021 M3 LR we test drove was making this noise. it was a terrible noise and disappointing Tesla is using a part that is a random roulette for their customers. i signed your petition in support. i don’t have to get this new one, i just wanted to. so i’ll wait.
Yes, please, wait! How shameful they use noisy cars for test drives. Don't they realize that's a terrible thing to show to prospective customers? Just out of curiosity, did you tell/ask them about the noise during your test drive? I'd be curious to know what they had to say about it. Thanks for signing the petition!
Just got a 2021 model Y and love the car but that humming noise is terrible, one of the main reasons of getting an EV is the quiet ride but it's not the case with my car, I was scared that something was wrong with my particular unit but sadly it's a common problem with this model. I just signed the petition.
Very frustrating. I picked up a Model Y 4680 4 days ago and have been noticing some sounds, which led me to your video. While charging level 1 at home, there is a loud fan or buzzing sound the whole time. Never had this on two other EV cars. I also noticed that when I pulled into the garage after a drive and parked, when I tried to sit in the car and look at the menus there was a loud fan/electronic buzzing sound. This is with HVAC turned off. Very annoying for a brand new electric $50k+ car and not what I expected. Again, never had this with my other EVs. I am going to do what you do in the video and open a door and see if the sound will start. The noise while charging does seem to be in similar spot to where you showed. I just walked around front of car today and took a video to show others and see if it is normal.
I am so sorry about that, I feel your pain! I am 99% sure you have my same problem: noisy water pumps. When you deal with Tesla, make sure to have a "quiet" Tesla to compare your car with otherwise they'll be on complete denial/dismissal. Please, keep me posted!
@@fabrizioferrari2705 Appears to be same issue. Today, I unplugged, then waited a bit for car to go completely quiet. I opened the app and I heard the noise start up and it stayed on for about 10 minutes. I am assuming that is the water pump. It is that same corner of the front of the car where the sound comes from. Next, I opened my driver door and the sound started up again. I went inside the car and it is pretty loud. When I plug back in to charge a fan or something also goes on so it is even louder and seems to stay that way the entire time. Very frustrating! Besides this issue, I love the car and it is very smooth and quiet while driving. It would be nice if this pump would not run while sitting in the car. I am worried about going car camping and hearing this sound the whole time. I think I will schedule service and see if something can be done. I also have some kind of trunk rattle that I would like fixed. I am going to check my mother's new Model 3 for these sounds. If she doesn't have them, I can use that as a comparison for the service center. Thanks for the video. I will sign your petition also.
@@SHINE88 Thank you Shine! Yes, I agree, it's very frustrating. I hope your mother's Model 3 is quiet, so you can easily convince your service center that that's not normal, otherwise they'll just dismiss it saying "it's normal!". Keep me posted please... thank you again!
Thanks for your video. Got my MYP 2 days ago and it hasn’t moved in garage for over 24 hours. Went to garage to plug in Model 3 and noticed this humming on MYP. So annoying. Grrrr. 🤯
2019 Tesla Model 3 did not have this sound. Sound from the internal electronics could not be heard or felt. I spent a lot of time in that car, including camping. I hope they resolve this issue.
Thank you for your comment. I also have a 2019 Model 3 which is completely quiet. I have good news on this issue though, and some fixings at the horizon for everyone... visit my site at modelyissue.com to stay updated ;)
See if the part number for that specific pump was changed or even had a revision number or letter added. If so, you could most likely request the previous model number for that part be installed (it may cost you, but it would get rid of the noise. Tesla knows by VIN number when a revised part is first added to a vehicle. I suspect the early cars have a very slightly different part number. This is Two Years Old. Was it resolved?
Ben, that was the first thing I asked to my Tesla technician what the problem appears two years ago. His answer? The part number is the same. Our guess was that Tesla just changed the supplier and for some reason the pumps were noisy.
As stated a few months ago live on a podcast re Tesla, when this issue was discussed. PLEASE Research and utilize the "Lemon Law" (Whichever variant is relevant in your specific country and RETURN the vehicle to get your money back) UNLESS of course you feel that allegedly going to the service department, Complain on the phone / Online is a BETTER use of your time/Money, LESS stressful for you and you DO NOT WANT your money back so that you can go get a product which you feel will actually work for you.
This is May 2024 I bought a brand new Model Y (Europe) and at around 200km that similar noise happened to my car also. Thanks for the video. Inside is anoying but outside is not that much. I'll go and see if there is any fix on this.
I took delivery of a 2022 MY 2 days ago and having the same noise issue. Our 2022 M3 is so much quieter. Signed the petition. Hope to see progress from Tesla soon. Otherwise, I’ll sell the Y in a few months.
I am sorry about that Phil. Thank you for signing the petition. my hopes seeing Tesla fixing this problem are pretty low after so many month of fight and after have sent our first petition 1 month ago without having a response. But we'll keep trying!
My MX-2020 made a strange noise in the front when in charge. After a few days, I got a warning that the coolant fluid was low. I took it to TS and they found leakage from a valve. Pretty common issue. Now it's fixed and no noise is to be found
Yes, that's a different issue which could give the same kind of noise. That's actually the first check you should do: make sure you have the fluid! I wish I had that simple problem ;)
My Model 3 heat pump transferred vibrations to the steering wheel, and my transmission has "a clunk noise" when I accelerate and decelerate, according to them it is "normal". If you want silence and are used to luxury class cars don't buy a Tesla, buy an Etron. Every three months Tesla cars have new changes internally and things can change for the better and for the worse. I hope you get used to it and enjoy the car but I also understand that some noises might be unusual or can irritate sensitive ears.
Same issue! I just got my 2023 model Y LR. The noise is ALWAYS there! I let the car stay there for the night, and it still makes the noise in the next Morning....
That nose problem is same as mine. This morning, I compared three 2021 model Y at Irvine Tesla service center with technician, and the other two were fine, but only mine was making a lot of noise. But Tesla tech says there is no other way to fix it. Each car has a slightly different sound, but he said just that I was a little unlucky.
I am sorry about your new Model Y, but I can tell you, that noise is NOT acceptable and they must do something to fix it. In my case, I could've my service center to replace the water pumps. I am still waiting for them to arrive and I hope that'll fix the problem, but in any case, that noise must not be there and they must stop saying that it is "normal" when it is not. I think nobody wants to drive a car that makes a lawnmower noise all the time even when it is stopped. Try to sleep in camp mode with that noise running all the time! Join me on modelyissue.com and I'll keep you posted with my case ;)
Thanks for uploading this video and the website! I just took delivery of a new 2023 Tesla Model 3 a few days ago. I am hearing the same humming sound and it is very disappointing since I was expecting my new EV to be totally silent. I am putting in a request for service, however I’m not sure what they will say, or if they will agree to replace the pumps. Would you know exactly what water pump needs replacement and how should I convince service dept to replace it if they push back?
I am sorry you have the same problem. The water pumps causing the noise are the ones attached to the octovalve system. People have solved the problem by either replacing the pumps or the whole octovalve system. To convince them nowadays, it is probably harder than when I had the problem myself since I guess most Teslas now have the same issue. Your only chance is to find a silent Tesla and make an actual noise comparison between them. That worked for me.
Certified in sound recording engineering and over 40 years of manufacturing ISO, ASTM (I) quality control and failure analysis engineering experience, there is a specific process to diagnose, identify and resolve the problem. The problem is creating harmonic and inharmonic frequencies which typically needs a “resonance chamber” to oscillate and amplify the sound. The fact some model Y have it and others don’t is key and should be rather straight forward to isolate and resolve, if they follow the background I have. I will reach out to Tesla gladly help if Tesla wishes. Cheers, KP Colorado Springs, CO🏔 🇺🇸
Thank you, that's great! I am also pretty expert in that field, and I agree with you, they should be able to solve it. But instead, they prefer to dismiss the problem. Thanks for your offer!
I got MYLR 10 days ago. I hear some noise when moving car backward. Not that noisy though. Other than that, I don’t hear noise in parking and driving forward
I just got a model Y two months ago and it has been making thay noise nonstop. 24/7. If i park it a few days without deiving it, it would drain rhe battery 10%/day. I am scheduled to let the technician look at it.
I got my first Tesla two days ago and I have this too. 2023 model Y. I paid cash. My first ever new car in my almost 50 years of life. It is annoying. I was not expecting this.
I have the same issue on my MY2023 and it's annoying AF. Tesla said it's normal (my @$$). They event kept it overnight for diagnostic and gave it back to me in the morning with nothing fixed. When compared to my brother's MYs and theirs completely silent. Gotta love Tesla built quality.
Having same issue + black screen. 1st time, Tesla told me coolant had bubble and so they fixed it. Now, it’s making same noise + black screen again. 😢 My MYLR is only 1month old, 23 build.
My new Y same issue. Mine just sounds like a fan running though. Right now its charging in my garage and there is definitely lots of weird robot noises and a fan noise
We received my wife MY 2023 on 09/18/2023. The car was humming all night, and that continued on Tue 09/19/2023. I decided to do some troubleshooting why this is happening. I turned off my phone, because I was the last driver, because I was suspecting it has to do with my profile settings. After 30 minutes I went to the garage to check the car, and guess what humming was gone. I then turned on my phone, and signed on to the Tesla app, and went down and check, the car was humming again. I signed off the Tesla app, and the car stopped humming. It seems there is setting causing the car to think you are ready to drive as soon as the Model Y is connected to the phone. I plan to double check “Keep Climate On” and “Sentry Mode” options. This whole EV is new to us, but intriguing in terms of troubleshooting. For now I stopped the humming thing of the car parked in the garage, by just signing off/out of the Tesla app, just use the Key pad 🙂. But I am leaning towards the profile settings causing the issue. I plan to investigate further.
Do you have any updates ? I have a new model 3 only have 200km on it and its always humming even if i put my Bluetooth off it enoys me when i am in the garage it also lost 2% of battery just standing in the garage for 8h after i fully charged it. I thing i might have new Tesla fever. ;)
@@Joe-ud2hb tesla told me it was updating on a slow wifi network. Nevertheless the battery is slowly losing % when standing. The noise making has stopped. Don’t use your sentry you will not reach your destination… I had many problems with the phone and key auto lock where the car didn’t loch automatically so when I returned the car was open all the time. Recently, I had an issue where the car didn’t want to lock because I didn’t open the drivers door (parked it to close to the wall) it took me 10 minutes to find out that was the problem. Here in Portugal many chargers are out of use + when you charge at a public charging it is more expensive then my diesel car. ~10€/100km. When charging at home it is cheap. But often in the morning i see the car have stopped charging somewhere in the night for some reason leaving me with less reach then anticipated. + i was lounged 2x in a oncoming truck where the auto pilot got confused and just stopped so i was driving straight in the truckers line in a right hand corner. There goes my trust in the auto pilote…
@s.l.6736 Tks for your reply, sorry for your hassle with car, I've got a Eniro which has been excellent no issues with 140k kms done,adaptive cruise control is brilliant just indicate & it speeds up to your preset get back in lane & lane assist engages automatically. I had been thinking of a MY to replace it but I hear of these issues now & again Teslas...... I'm not as sure.
I don't own a Tesla but my neighbor does and charges in their garage. Our townhouses are right next to eachother as are our attached garages and I was driving myself crazy trying to figure what the humming noise was at night in the walls. And bam I thought, what if it's the dang Tesla charging?!...... yup. Cheers to no sleep listening to 50hz all night 😭😞
@@ivanproductions Thank you Ivan for signing the petition. Please, get in touch with your service center, they can help! if you have filled the form on modelyissue.com, I'll get in touch with you and I'll send you more details about everything.
hello, could be lack of battery cooling liquid? I hear one sound similar to this was completely go away after refilling some small missing from factory. You could check with SC if the level is at maximum factory default.
No, that's not the problem. My SC tried also to remove all air from the system, but it didn't make any difference. The noise is coming from the pumps or its bearing connected to the octovalve system.
Ok so what I'm starting to see here is that Tesla is already cutting to many corners to able to deliver a record amount of cars each quarter. All this in the middle of a parts shortage. Instead of just being up front and honest with its customers, it's choosing to try and get away with either using inferior parts, delivery cars with parts missing (USB ports and chargers) or using excuses like radar is a problem with Autopilot so we will go TelsaVision only and logs show no one is using passenger lumbar support so we will stop shipping with that. At least with the no radar they had you sign a document up front telling you they were not including it. But with the lumbar and USB ports they only released a statement after they were called out on it. That leads me to wonder how many parts in the car are now being replaced by lowest bidders so that Tesla can continue to push out cars at a quarter by quarter break neck pace so that stock prices can continue rise. This is really starting to worry me and from what I'm seeing here on RU-vid and Reddit a lot of others.
I got a new model Y long range about a month ago. Mine hums, but I'm not sure if it's the same thing. My humming seems to be coming from the motor. Sounds different. Seems to change frequency when I'm driving. Mine sounds like a UFO.
Thank you! Unfortunately the problem hasn't been solved completely. They replaced the water pump, the problem has been reduced, but it is still there. It's a kind of "hit or miss" thing. If you are lucky, you get quiet water pumps. Otherwise noisy ones... and there are different levels of noise. I have heard cars with a very loud noise!!
@@fabrizioferrari2705 Are you sure its not your heatpump? Maybe you have a version without the cover that dampens the noise and vibrations? In any case just order a new Model Y you will get back more than you paid for you old car. I would consider it.
@@sa.t.2507 No, unfortunately it is not the heat pump. If you look qt my video you'll see the noise is coming from the water pumps.I thought of selling this car and wait for a new one, but I need to use it and I can't afford waiting months for the new car. And as today, I am used to the noise... bummer...
@@sa.t.2507 What if the new one has the same problem???! That's why I didn't go that route... too much of a hassle to risk having the same problem, if not worse!
My Model Y (#NAY2GAS) is 10 months old. I’ve never heard this noise. I think the main reason is I don’t have a garage. I park on the street in the city and there’s so much noise around me that I can’t hear this 40db you’re talking about.
I was planning to order the 2022 Tesla Model Y I believe after all those squeaky noise from a lot of review, I will go for BMW IX. Tesla really not a good auto maker. Too many issues too rush to make cars
Sad to read your review, but I can't blame you! Just make sure to consider all positive point about Teslas. Despite they may ave these "small" defects, I still think they are the best cars on the planet.
Same problem. My 2018 Model 3 was silent vs. this annoying humming noise on my new 2021 Model Y (Sept. Built).... Tesla must built a insulation, "foam" housing to help reduce or eliminate this annoying, constant humming noise on a silent Luxury Electric Vehicle....."C'omm Tesla.
I am sorry about that, we are on the same boat! Make sure to visit modelyissue.com and fill the form at the bottom, I'll make sure to keep you posted on any new development about this issue. I have scheduled a replacement of my pumps in a few days, hopefully that'll fix the problem!
@@fabrizioferrari2705 , Thank you Fabrizio for this video. I completed the form, my service appointment when well today. They ordered a new "Supermanifold" for my Model Y. They will install it later this month. Best regards
Hello! :) Sad to hear about your problem with the TMY - the noise can´t be overheard! Was this issue existent while handing over the car to you instantly? Or does it starts days later? I wish you good luck that Tesla reconsiders this.
Good question! The first day I got my car, I didn't notice it because the A/C was full throttle. I realized about it the day after. But I guess it was already there! Thanks for your kind words, appreciated ;)
*I appreciate this video!* I am taking delivery of a MY in two weeks, and will refuse to buy it if there is a HUM from the heat pump with AC off. Also, this gives me pause when overspending for such a vehicle ( lets face it.... the MY is NOT a good value at $60k! ) knowing that Tesla doesn't give a shit.
I share your same thoughts! Yes, please, if you hear any noise coming from the pumps, refuse to get the car. Tesla must understand this is not a problem to overlook.
My issue that led me to you is my 2022 Model Y has been giving me headaches since I got it 1 month ago. They range in severity from brain-fog / discomfort, to splitting on occasion. My current theory is the car could be making a low frequency sound that is causing the pain; possibly the HVAC unit. Have you had headaches related to these noises?
I am sorry about that, that's terrible. No, I don't drive enough probably to suffer from that noise too much. But I can understand what you arr reporting can actually happen! That's why this issue must be taken seriously by Tesla. Have you reported to Tesla about it? What did they say?
@@fabrizioferrari2705 Thanks for you concern. No I haven't spoken directly to Tesla yet about the problem, I'm still awaiting my first service appointment on March 9th (I've had the car for a month). Still not sure HVAC is my issue, but it's a strong theory. Since I began looking online for people with similar headaches, I've been down a few rabbitholes. There's HVAC vibration theory. There's Air-buffeting / improper cabin pressurization theory. There's toxic assembly glue off-gassing theory. There's extremely low frequency EMF from AC motor theory. The problem is that these variables are difficult to isolate from one another and test in a vacuum since, as you know, the car is often doing its own thing independent of your settings. The thing that concerns about Tesla is they are a relatively new company still mastering this complicated process of auto design and mass production, and we are already aware of the types of problems that get through their QA process. Makes me wonder what else is getting through QA that are perhaps more subtle, or rare manufacturing defects that show up in, perhaps, 1%-5% of the cars. Some component that isn't properly tightened, which causes a low frequency hum that gives headaches to x% of people. The problem could look so small as to not register on Tesla's bottom line, despite being a real manufacturing or design error that needs to be investigated. This is why what you are doing is so important-- people need to speak up!
@@CalvinCrack Good points and thoughts Colin! I agree with you 100%. I am anyway quite disappointed of the silence from Tesla about our petition sent back December. We'll try to send it again as soon as we have many more signatures, but I am afraid it'll just make no difference. At the end fo the story, what it really makes me sad is hearing people reselling their Teslas because of that issue, or swearing they won't buy a Tesla anymore. Just because of that stupid noise that could be easily fixed at start in the factory.
@@fabrizioferrari2705 it’s so silly. It has to be fixable. I’m going to push them at my service appointment to figure out if the HVAC is my problem, and lobby them to replace it just in case. And also have them check the duct flaps on the car which are supposed to open to allow pressure out. I talked to an HVAC tech who believes that those flaps being stuck closed would cause the pressurized cabin which could cause headaches.
@@CalvinCrack Yes, I am sure it is fixable! I know the problem is with the water pumps of the cooling system or their bearing to the octovalve system. Either the replacement of the pumps or the whole octovalve system has been proven to solve the problem. But it is also a hit or miss solution. I had both water pumps replaced, the noise has been reduced, but it is till there. Please, keep us posted with your results!
Thank you! Well, as you may know, I had my water pumps replaced a month ago, and the noise is not at acceptable levels... but it is still there! Visit modelyissue.com for more updated info. Also, we are almost ready to submit our petition to Tesla ;)
Now, I’m very upset! I have the exact same issue and the “pump” stays on and drains the battery. I have an appointment this Thursday. Let’s see what they say about it.
I think that noise is normal. The car uses the HVAC system to condition the battery. If you get in the car it will condition the battery because it figures you are going to drive. If you open the charging port it conditions the battery because it figures you are going to charge the car. I noticed the same thing when I got my Model Y back in June but I don't really notice it anymore. I also got some sound insulation installed. That may be why I notice it less now.
Thanks for your comment, but I don't think it is normal. The noise is too loud, and as I said, I tried other Model Ys and they are completely silent (like my Model 3). If you had the same issue, I guess your car is one of those having this issue. Did you ask Tesla about it? Did they install the insulation or did you do that yourself? Thanks :)
@@fabrizioferrari2705 PS: I wish you the best of luck with this. Please let us know what happens. The noise certainly sounds like the AC/heat-pump running. 2020 and earlier Model 3s don't have a heat pump so they are very quiet when trying to warm up the battery. They use resistance heating which is silent but is much less efficient than a heat pump (which is like an air conditioner run in reverse). But Model 3s will make the humming noise when they are *cooling* the battery. Battery conditioning doesn't always happen. It depends on the temperature of the battery and maybe other things. ALL Model Ys will make that humming noise when they condition the battery. If yours is humming more than others it means yours is doing more battery conditioning. I got an aftermarket sound insulation kit that consists of strips of foam with adhesive to put around the doors, the trunk lid, and the frunk lid. Someone now makes sound insulation for the entire frunk lid. Early on Tesla did make a change by adding a sound insulation blanket around the Model Y heat pump. This was retrofitted for the oldest Model Ys that didn't have it. I don't know why I no longer notice the noise. Maybe I just got used to it. I live in the desert so I try to always turn the AC on for a few minutes before using the car. It's possible the sound insulation made it a little quieter but I'd be very surprised if that is the full story. Maybe brand new cars do more battery conditioning. I don't know why that would be. When I first got my car I was worried like you. I did some research which told me the hum was normal (but it was still annoying). Now I don't notice it or hardly notice it. Here is a thread about this issue at TMC: Humming while parking in garage on a new Model Y. Is this sound normal( teslamotorsclub.com/tmc/threads/humming-while-parking-in-garage-on-a-new-model-y-is-this-sound-normal-video-attached.210338/ The verdict was the sound is normal. If there is something wrong then ISTM it's either: a) your heat pump is loader than normal, or b) your battery is being conditioned more than normal. The Tesla techs kind of ruled out (a) but if you have access to other Model Ys then you can easily compare the sound level by having them turn on the AC. I think there are phone apps that act like a (cheap) sound level meter. As for (b) maybe you can test this by having two cars with similar charge levels sit side by side for at least a few hours to get them to the same temperature then try to trigger the noise in both cars.
@@BitJam Thank you for your encouragement and detailed description of your experience. I did actually read your thread a few weeks ago, but I heard the A/C on and was my understanding that that was normal with the A/C off. In my case, the A/C is off and the hum is always there, Never stops. Also, it has nothing to do with the heat-pump. It is related to the water pumps. And as I said, I compared the car to other Model Ys that were completely silent. But it looks like there are a number of Model Ys that have my same problem, and that's what I am trying to figure out. Is that related to a different/defective component or are just different "conditions" that trigger it? Fact is, in my case, no matter the condition of the car (fully charged batteries, mid or low charged batteries, having drive or not driven, parked for 1 hour or a week, etc), I always get the same humming sound by just opening the door. It just never stops until the car is parked for more than 5-10 minutes and remains untouched. That's why I think something is physically different in my car compared to other model Ys. But I also know that I am not alone having this problem. I heard a newly produced Model Y having the same issue and other people who got their Model Y recently have it. So... my guess, the newest cars have this problem. But I still think it is not right and should be fixed! I think anyone wants a quiet Tesla right? You can't drive a Tesla with the A/C off and hear the noise of a propelled airplane in the background all the time. That's the feeling I have when I drive my Model Y (no matter if the A/C is on or off!). As for sound-proofing the car, unfortunately I don't think it is going to help in my case since the sound is produced by a vibration coming from the water pumps transmitted to the cabin through the car metal structure. Therefore, there's no easy way to mask that.
Yes i just bought my tesla last week and found this insane noise in garage. I felt if gas was leaking or something 😢 on other side of wall. No its just my Gesla. 😅
I got the exact same humming noise on my model y which was delivered 10/10/21, although it had been parked for hours. When moving out from the garage to the drive way at night time (temperature was 60F), it came to be quiet. So, I wonder if it is normal. I will check at SC in Dublin, CA. It is now for sure it is related to the cooling pump for the battery.
It is normal that the pump turns off after 5-10 minutes the car is parked and left alone. What's not normal is to hear the noise form inside the cabin the all time you are using the car. Not only when you are driving, but even if you are parked taking a nap! And the A/C is off! That's the problem of the annoying noise. Can you confirm having the same behavior?
@@fabrizioferrari2705 Mine has a little buzzing noise for almost 24 hours a day. I can hear if I open the front hood in the garage. The sale part said "no refund policy" and gave 1 month later service schedule for service. My nightmare starts just a day after the delivery.
@@fabrizioferrari2705 In the garage, yes - in the drive way, no. I may decide to live with this little noise, instead of expecting the fix from such an irresponsible company, like tesla. It will be just wasting of my time. It is so unlucky to choose the tesla for the next car.
@@marsmoon1504 I am so sorry you think so, but I understand. If this is your first Tesla, that's terrible indeed! Teslas are supposed to be super-quiet. I have owned Teslas since 2016 and they all were all super-quiet. Anyway, please, visit my site modelyissue.com and sign the petition. Maybe we can do something to push Tesla fix this ;) Thanks again!
That's what I thought at first and discussed with the Tesla SC technician. He said the software (firmware) is the same for all Model Ys. Can I trust him? At this point, of course not!
Thank you for signing the petition. Electric cars are supposed to be quiet, and they usually are. That's why I am pushing for Tesla to fix this issue. It is scaring people away!
My model Y makes humming sound when I am charging the car however as the battery reaches close to the full charge ( set ) it’s subsides . Is this Normal ?
Just for my info but it this humming noise also there when the battery soc is below 80% ? If so, then I can live with that, it not then I will cancel my Y order. Thanks!
Do you have the same exact issue? The problem I am showcasing in the video cannot be fixed with an acoustical cover because the vibration is transmitted inside the cabin through he metal chassis of the car. There isn't easy fix unless fixing the problem at source. So... I am wondering if you have the same kind of problem or something else.
@@NikolaEngineering Got it, thank you for clarifying. As I said, unfortunately this problem cannot be fixed with an acoustic cover because the vibration is transmitted through the chassis. Thank you for your suggestion though!
I just got my MY on 2/1/22 and it makes that humming noise non-stop when it's in my garage. It doesn't matter how long ago I closed the doors or if I'm not using the app, it keeps humming and it is annoying!
@@fabrizioferrari2705 I called the delivery people yesterday since I just got the car. She gave me a few pointers but nothing works. I will contact service today. Also my the car doesn't unlock as I approach with my phone, but yet it locks when I leave. Crazy!
I thought that sound was the sound that Tesla introduced because the car was so quiet. I thought it was for safety reasons they introduced that sound so that pedestrians can hear the car when it’s on. If I am not mistaken the sound comes from a speaker tesla introduced because the car was so quiet some people complained that pedestrians were not able to hear it when it was on. My model Y makes the same sound.
No, please, don't confuse this humming noise with the "pedestrian warning system". That's completely different and it is ok to run when you drive your car at slow speeds to warn people around about your car. As you can see in the video, the humming noise I am taking about is always there, even when the car is parked and nobody is driving it. Please, watch the video to understand. Thanks.
Why don't you just file a lemon law claim with your state? All you have to show is that you gave Tesla three times to fix the problem and they did not. They will have to give you a new car or a complete refund. Attorney expense is paid for by Telsa according to the law. Good luck.
@@fabrizioferrari2705 Fair enough but you have a time limit upon which you can take lemon law action. I believe it's 1 year from the date of purchase and after giving Tesla 3 attempts to repair and them having failed in those attempts. Either way, keep up the good work on informing people of this issue.
