Why in this video they also speak German? It is an international hotel so it must be entirely in English. Why this woman speaks in German? Also it is a Forbes Travel Guide Four Star hotel not five no surprise as it is not luxurious at all. Forbes travel Guide is the highest and most acclaimed reward and bayerischer hof should provide a better and more personalized service. When in Munich I don't stay there as I am Kempinski lover. Innegrit you look very lovely congratulations on managing this hotel. You are a leader in hospitality industry!!!