I have shared my experience and the difficulties I have faced with the purchased product and the company is taking effort to solve the issue for all customers.
You are telling the true practical working of electrical and electronic components without doing ads of that product by hiding the negative side. Keep it up bro don't change your channel goal. This is the only reason I subscribed your channel
I tried calling Customer Care of Nadhini Batteries, in Tamil Nadu. No answer till date. Suppose if I have bought a battery from that Company, I will also be struggling like you.
The new products are actually updated after this video. I spoke to the top management and the problem is sorted. Still needs few fine tunings but that does not affect users like total failure.
சூப்பர் வீடியோ ப்ரோ..👌👌ஒரு fan க்கு வாரண்ட்டி க்ளெய்ம் பண்ண 3 வாரம் னு பாதிக்கப் பட்டவர் நிலமையில் இருந்து யோசிக்கும் போது , சூப்பர் fan கம்பெனி மேல செம காண்டு ஆகுது தெரியுமா..😡😡😡அதுலயும் உங்களை மாதிரி மாதிரி.,யான் பெற்ற இன்பம் பெறுக இவ் வையகம் னு, அடுத்தவங்களுக்கு ஒரு பொருளைரெக்கமண்ட பண்ணி ,அவர் வந்து நம்மள கேக்குறப்போ செம காண்டு ஆகும் நமக்கு😤😤👼👼.4 நாள் முன்னாடி அருணை சுந்தர் வீடியோ ல...சூப்பர் பான் கம்பெனி ஒனர்ட்ட பேசுரப்போ , உங்க கம்பெனி பிளஸ் பாயிண்ட் டே நீங்க குடுக்கும் உடனடி சர்வீஸ் னு ஒரு பில்ட் அப் வேற...🤮🤮 ஆனா கஷ்டமர் கேர் தமிழ் ல மட்டும் இருக்கிறது தப்பு தான்..வட இந்தியன் எப்டி தமிழ் பேச முடியும் கஷ்டமர் கேர் ல..அவன் என்ன தமிழ்நாட்டுக்கு மட்டுமா பொருள் விக்கிறான்🤔🤔🤔.நம்ம தமிழனா இருக்காதால் தான் , நம்ம ஊர் கம்பெனிக்கு சப்போர்ட் பண்றது மட்டும் இல்லாம,தப்பையும் சுட்டி காட்டுறோம்.. அதை கம்பெனி காரன் பாசிடிவா எடுத்தா மட்டும் தான் கம்பெனியும் ,தமிழ்நாடும் வளரும்.MADE IN TAMILNADU னு போட்ட பொருள்னாலே அது தரமாதான் இருக்கும் னு சொல்ற அளவுக்கு நம்ம ஊரு பொருட்கள் இருக்கணும் றது என்னோட ரெம்ப நாள் ஆசை.😍😍😍.எப்போ நிறைவேறுமா..🤔🤔🤔.
It's an excellent review and helps us (People) to choose which is good and Value for Money / Time / Satisfaction. The ultimate point is Village users. They suffer a lot. How to contact the company and warranty. Keep up the Great work Brother.
I also faced board complaint in 1.5 years of purchasing the fan, they sent the technician after 2 days of compliant registration... But leading brand ordinary fans works flawlessly for more than 10 years....
Have you tried Crompton BLDC... They are economic just Rs 2800 with 🖐️5 years on-site warranty... Even higher models are less price 😁... It's operating voltage is also wide 90v -300v 😊no other brand gives this important feature ❤
maybe ur experience is different , i bought superfan 2 year ago , after a year , it made a weird sound . i went to the shop where i purchased ,and made a complaint , after 3 days service man came and changed the IC , no charges . and i was happy , fan working fine , on 3rd year now
Super bro you are good heart person. This problem all persons facing. You say one product good quality you say good otherwise bad quality you say no. Rare people's tell me truth. You are truth telling person congratulations keep up the good work 👏🙌👍👍👍
I purchased atomberg bldc fan 2017. 2nd fan in 2018. This year only 1st fan board fault not work. Then i call company service man, he changed board and cost rs.600 plus service charge 300. I am fully satisfied. My total en bill per year Rs 1600.
Recently Sakalakala Tv has done a factory tour of this fan company. May be you should contact Arunai Sundar and he might have MD's no. The other point to note is that Indian companies have a distinct difference between sales and support of a product. Reasonably good products focus on building scalable sales models but fail to build basic after sales support systems. In most of the cases, after sales support exist only on paper (Like in your example - press 1 for English) and skilled people are not deployed in after sales. Unless this area is addressed India cannot get big in manufacturing segment.
my superfan recently got a problem after raising a ticket, they told me to send warranty details and bill to a WhatsApp number after a few days following they came and changed the board.. they never process systematically but following them daily made it works in four days
சகோ எனக்கு அந்த நிறுவனத்தின் முதலாளியின் தொடர்பு எண் தெரியும். நான் கோவையில் தான் இருக்கிறேன். என்னுடைய தனி செய்தி பெட்டிக்கோ அல்லது மின்னஞ்சல் முகவரிக்கோ ஒரு குறுஞ்செய்தி அனுப்புங்கள் நான் அவருடைய தொடர்பு எண்ணை பகிர்கிறேன்.
Correct, I tried this tn fan company customer care for enquiry about fan for purchase, but wating time is more and they said our tech team will connect you within hour. Now it's more than 3 weeks , no one contact me. May be 1 hour not yet come for that company. If I tried to reach WhatsApp but no proper response... Better to choose other company bldc fan...they r loosing new customer...
There is always a room for improvement. Not just them, many companies are struggling to provide quality service. Seems like automation in business process should happen soon...
Yes Mr. Naveen,I am Krithivasan from Chennai.I am also facing a similar problem.I bought Atomburg pedestal fan In 2019 september. for the past 2 months, the remote and the fan is not working. My complaint to customer care more than 6 times has not given any result Every time they say service person will come in 48 hours. but nobody has come more than 6 times I have sent mail for that also there is no responce,Now I am trying to find anybody in Chennai who will help to rectify the fan While searching I came across your video. Can you suggest somebody to help me?I suspect the problem is with the board.I have not opened the fan..Your advice pl.
Ha ha. Let's troubleshoot. Open your phone camera and put the remote in front and press a button and see if the led is blinking through your phone cam. If it doesn't, it's the remote problem, we can do an alternate for that. Or else it's the board in the fan, repair or rework can be done...
Mr. Naveen,as I am too old to takeup any research work.though I am a retired maintenance engineer. Hence I need some compitant serviceperson to repaire the fan. Can you suggest somebody in chennai and availability of the P.C.B.to replace?I need your help pl.
Anna oru help naan freecharg app la EB bill "3 aug 22 " pay panna but aathu failed aakiduchu ennum refund aakala coustomers care call panna sariya response Ella enna pannala, 4668₹ lock aakiduchu help pannuga😔
Bro yanga appa 2017 la used 2-fans rs 1500 rs ku vangunaru ( it's used in poultry farms before I bought) . Ipo varaikum yanga vetula nalla than ooduthu .
Atomberg Enerio oru fan nan shop la vangunean website la patha antha model illa. Customer care keatean athu enga brand illa neenga antha shop la poi keaka soltranga. ivanga name ah vachu nama eamanthanu sonna response illa.
ஏற்கெனவே Crompton Energion HD BLDC 3 இருக்கிறது. நன்றாக இருக்கிறது. மேலும் ஒன்று தேவை. Atomberg EFFICIO வாங்கலாமா? Service எப்படி இருக்கிறது. Energion அளவிற்கு இருக்கும் தானே? Watts குறைவு என்பதால் தேர்வு செய்கிறேன்
You know this company is Tamil Nadu based, you're a Tamilan then why would you choose no.1 for English? Rendu dhadava call pottu work agalana naan language mathi try pannirupen, Email, or written complaint na English kooda ok.
@@MuthuKumar-if3fm I had no problem with the previous video, he clearly there was 3 issues per 10 TN Fans purchased, if that's true, People should stop being patriotic about everything and use their brain for once, they all buy branded foreign items but accuse someone as biased when he didn't "support" local brand.
But amazon has worst service for non prime holders because i ordered the product and delivery delayed for more than a week delivery executive rude and denied delivery finally they cancelled the order as earlier i was a prime member for 2 years but i have not renewed but experienced the worst
What 😲 you are doing is not ethical... 😵 You failed to disclose which company இது 😮.... நீங்க fake ஆ சொல்லவில்லை என்றபட்சத்தில்... பெயர் சொல்ல என்ன தயக்கம்... ஏதோ ஒரு டெல்லி கம்பெனி பெயர் தெளிவாக telling... But not இது 😢... காசு கொடுத்து வாங்கும் மக்களுக்கு உண்மை தெரிய வேண்டாமா 😮...
The fan company contacted me after this video, I visited their factory and shared the issues I faced and my feedback. They only had glitch in the service segment and not in product segment and that can be corrected with effort. Hence I did not disclose the company name. I always support Tamilnadu based businesses & industries.
Super fan bro. It is cbe based company. I am also using the same product in my home fpr past 2 yrs. My experience is gud. But as he mentioned in previous video, this ppm rate of failure is very high so 3 out of 10 will definitely face an issue. I also heard from some of my frnds the same is happened to them. Luckily i got escaped 😁😆
@@gowthamr5340 ys bro i also have two super fans one of my fan pcb board got damage after calling customer care within two days technician came he replaced with new one
என்னையும் கஸ்டமர் கேர் அலைய விட்டாங்க ஐந்து நாள் கழித்து தான் எனக்கே சர்வீஸ் பண்ணாங்க அதுவும் கன்ஸ்யூமர் கோட்டுக்கு நான் அப்ளை செய்கிறேன் என்று சொன்னது பிறகுதான் சர்வீஸ்க்கு ஆள் அனுப்புனாங்க
In too had this problem on eureka Forbes aquagaurd.inlet hose had gone worn out and cuts frequently. I called service person of company for my locality he said to come with in two days but for past 3 weeks he dint attend. At last i called to know local service person he immediately came and gave it. Crompton 28w energon bldc (without remote )is worst. They said speeb can be controlled by regulator. But speed runs on mode 3 inregulwtor even of we keep regulatpr step to 1. At last dealer of crompton said bldc model is failured. So we dint further recoment to customer. My money is total waste. In taught of electricity I wasted money..
