Great review! Very honest. I admire you for being willing to step out of your comfort zone to improve your style/look. I want to do the same because I think it shows respect for myself and respect for others. But I'm with you, I don't like going clothes shopping. And your point about factoring in the time one would spend clothes shopping is a good one. Plus, it would be nice to have someone who knows the latest styles do the shopping for me. Otherwise, I'm sure I'd end up looking 25 years out of date. I thought everything they sent to you looked great. I think I'll give them a try.
If the clothes are good quality I think that’s a good deal. Probably go out shopping and get a similar deal, but like you say, saves the time. Plus I also like the idea of exploring new styles. I always end up getting the same stuff
I recently went shopping for clothes for my boyfriend and I would say those prices are accurate if they really are high end brands. At Banana Republic (which is a fairly nice but not super high end store) pants are usually around $200, polos are around $60-$70, and dress shirts are around $120.
It was hit and miss... some yes, some are still on hangers in my closet. It was about 50 / 50. The quality is very good though. My favorite pants I wear sometimes twice a week came from Stately, and they are still like new.
Do not order after I opted for the executive choice many times I told them no socks no belts no shoes and still they would send them to me why do I need 40$ socks? And 120$ belts the executive is supposed to come with dress shirts but they kept sending T-shirts had to go return them 3 times the 4th one was the last strike they do not read your profile and takes ages to arrive. NOT WORTH IT your better off going to Bloomingdale’s outlet or JCPenney
HI Brian, You're review was a year ago, so I'd be interested in your honest opinion after a year. I've been a 'member' of Stately for about 2-3 years. The quality of the clothes is great. You're right in not liking to go to clothing stores. I think most men, including myself, are like that. The service was fantastic when I started. Since then, the quality and efficiency of their service has gone down significantly. I spend so much time going back and forth to UPS to return clothes because of errors on their part or some clothes that just don't fit properly that I'm thoroughly disgusted with them. Let me provide the most recent examples which are indicative of what's going on, and this isn't an occasional issue. This is occurring regularly. My style profile says NO belts, no shoes, no socks. Yet my last box contained an $82 belt. It was one of the woven belts. I bought almost an identical belt at one of the warehouse clubs for $25, years ago, that's worn regularly and shows no signs of wear. Not only was this $82 belt something that they weren't supposed to send, but they sent the wrong size. They told me to keep/donate the belt and they would send a replacement for the belt of the same value. Then, in the same box, they sent me a sweater which didn't fit. The pants were too large. The sweater was VERY tight across the chest. When I went to the site to exchange, I specifically requested a different item, rather than a larger size of the sweater. Well, they sent me a larger size anyway. When I sent them the note, they sent me a return label for the second sweater, and a return label for a pair of pants that were too large. I returned both items. Well, a week later, I get a shipment from Stately with one item, rather than three. It was the correct size of pants. I sent a note to Customer Service, asking about the other two items. The reply, the next day, said, "We're waiting for approval for the return of the sweater before we send out replacement for the belt and sweater." Well, they already sent me the return label, I returned the item, and it was rec'd and signed for, so what further approval were they waiting for? They had no idea I returned the sweater. The other day I received a new box from Stately. I won't go into the details, but the bottom line was that I wasn't due a box, and they sent me a shipment meant for a different customer. I told them I would be happy to return the box if they send a label and arrange UPS to pick up the package. The traffic I have to endure to get to a UPS Store is awful, so the only alternative (and allowed by law) is that I will keep the box, though many of the items, including a cheap looking watch ($100, btw), and size 13 sneakers (my foot size is 8-1/2 W) will be unused. These are not isolated incidents. There are problems with nearly every shipment I get. It didn't used to be like this, and I don't know what happened with the company. Either they don't have enough people, there's not enough management oversight, or some other issue. I would say that their customer service is great in their responses, but then why didn't they know I already returned the sweater, and were telling me they were waiting for approval before sending me a return label? They've credited some money towards the next box. Once that's used up along with all the extra rewards points they've given me, I'll probably drop the service. I spend way too much returning items that are due to errors.
coincidentally, I just ordered and received a new box, i opted for the cheapest box, but had an offer to upgrade to the Luxe so i did, received 3 shirts and 1 pair of shorts a couple weeks later. I found that the shipping was a little long, but the quality and the fit of the order was still good. They did not send anything else in the box except for the shirts and pair of shorts, which i did find a little underwhelming considering it was technically a $179 purchase. I have a subscription now, so i am expecting another box in 2 months, I will keep things posted. Thanks for your comment!
This "company" is trash... PLEASE DO NOT GIVE THEM MONEY. If you were to purchase a subscription there is NO way you can review the clothing before they pick it for you. If you get items you don't like tough s*** because you own it now. Best I can do is a different size. No refunds...ever. The clothes are not first-rate from companies you have never heard of and expect 3 sizes too small. When I complained about the inability to return the clothes to the rep in the chat, they sent me a copy of the return policy. A good example of their great customer service. Your company is different than every other online clothing company I've worked with and you DO NOT let it be known upfront. Burying it in the legalese is dishonest at best.
I knew up front that their return policy is an exchange only, in my personal experience, I found the company easy to work with and the value and quality to be very good. Some of my favorite clothes in my wardrobe are from Stately and I have been wearing them daily for over a year
Do not order after I opted for the executive choice many times I told them no socks no belts no shoes and still they would send them to me why do I need 40$ socks? And 120$ belts the executive is supposed to come with dress shirts but they kept sending T-shirts had to go return them 3 times the 4th one was the last strike they do not read your profile and takes ages to arrive. NOT WORTH IT your better off going to Bloomingdale’s outlet or JCPenney
WORST WORST WORST - Be advised NO REFUNDS, NO Previews before they ship, very frustrating to deal with regarding exchanges. ALL steps are a waste of time just to receive ALL WRONG Sizes in the first box. I would recommend avoiding them and using any other subscription service.
what happens when your return a single item. do you get a refund of some sort or do they send you something else? credit off the next box? Thanks! also do you still recommend?
Hi, so they only exchange one for one and you only have a 7 day window for a return and you cannot remove any tags or stickers from the item. You will send whatever articles of clothing back (one time) in exchange for equal amount of items (like shorts for shorts, pants for pants, sweater for sweater, etc.). Yes, I still recommend because it helps you expand your style. They send me things I would never pick out for myself in the store.
They did not give me a hard time when I cancelled. You have to EMAIL them because there is no phone number, but they respond back within 1 business day. I cancelled twice already, and after I did, they email with an offer to join back up, which is either a very big discount on my next shipment, or a couple articles of clothing for free
Please forgive me, I just started making videos, so I know I have a lot to learn! I will probably do another video with that in mind, thank you for letting me know :)
Pretty funny you didn't know what a jacket is...like you're trying to find a label that says "Jacket".lol. Otherwise decent review of Stately but having watched I think I'll pass on a subscription. Was considering getting it but wasn't really into the clothes and the comments saying bad customer service is a turn off. As far as your video, I think it's honest, good review but I think you could have made this in half the length. Just my opinion.
If you can swing it, I would go for the $299 box, that way you get a really good variety of clothing and accessories in your first box. Make sure to try everything on the first day or two that you receive your box and see what you like and don't like, then send the stuff you don't like back for an exchange, because the window for exchange is only 7 days. They give you shoes in that box too, so more than just clothes. I only bought 3 boxes, and I have enough clothing now to rotate for the season. Good stuff!
