myViewBoard: Casting with AirPlay 

We've noticed that some device prompt for 4 digits and some for 6. We're not sure if this is because a different iPadOS, iOS or MacOS version is being used. Either way it works the same.

Victoria can you let us know what kind of device you're casting from (model and software version).

Same issue. How did you resolve?

6 digit code is for vCast. If you want to use AirPlay you must select screen mirroring from your Apple device. Once you select the device from your screen mirroring option the code will appear.

@@ViewSonicEducationyes, i used screen mirroring option from my mac book, then selected the device, device is giving me 6 digit pin but my mac asking me to enter only 4 digit....

If the settings are all correct, there might be something else preventing casting. We suggest reaching out to ViewSonic Support to get a specialist involved. www.viewsonic.com/us/customer-service-form/

You do not need an upgrade key for Airplay. It's possible your network settings are not correct to enable Airplay. We recommend reaching out to Customer Service so we can better support you: www.viewsonic.com/us/customer-service-form

Unfortunately Apple does not support touch input from external devices either hardwired or wireless.

Hi Wendi! Generally when devices don't display it's a network issue however, it's a little difficult to troubleshoot over RU-vid comments so if you could, fill out a Customer Contact form and we'll find a good way to get in touch with you! www.viewsonic.com/customer-service-form

Use the Settings "Cogwheel" on the bottom right to change the name of the Board.

It is not possible. Airplay will always require a passcode when you try to connect. This can help stop accidental casting from others as you must be at the board and see the code to begin sharing your screen.

Yes Airplay requires you to be on the same network as the board.

We would double check your network settings (myviewboard.com/kb/other-resources-1/networking-requirements)