Negative vs Positive Scripting | Customer Service 

Entire call with Claire, followed by the Retention Department: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-28Z8HvRpCnY.htmlsi=jHgex96tPYmOzS9g

Hi Ms. Kwestyon I'm a silent follower 3 years upto now and I wanted to say thank you for your tips coz after I failed multiple times finally I got hired .. your videos are big help for a newbie like me Thank you so much

Thank you po. Newbie here and palagi po akong nagkaka DSAT.

I see myself on how Claire communicate to Samantha.😂 Positive scripting is something I wanna learn and improve more 😁 Thanks Candice!

Positiive Scripting is a QA requirement where I work. you're done for if you don't use it! 😂

Thank you very helpful I needed this training

Thank you very much for your tutorials. I passed the initial and final interviews, as well as the Versant test. Now, I'm processing my requirements. Thank you so much, Miss Kwestyon. God bless.

Thx sisterrooo. Please continue making videos.

Hi Sheina! Can you make an outbound call sample on asking a prospect if they received an email on an offer about power/ energy please ?

Please make a video on rebuttal in case of No from prospect. Specially in sales calls

Hello, this is out of nowhere but would you be able to feature customer service virtual assistant? Thanks!

I failed twice in final interview because i can't convince them that i really want to let go of my degree and i will devote my life learning the art of customer service? What should i do?

Nice one. Keep it up, Girl !🤙❤️

Awesome 👍😎👍😎 keep it up

Love this..

Hello Candice, i really learn a lot to your videos can you make video to this issue? hehe. thank you so much.. Cx was routed to Customer support from automated system upon setting up payment arrangemt, did offer other selfservice option and cx doesnt want to pay for support fee because of that.

Hello ms.kwestyon can you make a video about the assessment which is also part of the interview in the call center industry.

Another great video and beautiful hair color !!!!! ❤

You are so beautiful I love you. I get rid of anxiety hearing your voice 🫠

Maam can you make a video about teclo accounts please

Hi po! New subscriber here. I just wanted to ask kung dapat ba fast-typer ka before ka aapply sa call center or isa na din yan sa training nila? I am not that good at typing po kasi wala akong laptop at sa school namin ay once or twice a week lang kami gagamit at one hour lang kaya hindi po talaga ako magaling. Btw, I'm a Senior High School Graduate po.

Teşekkürler selamlar efendim

Hi, question? naka pag JO na po kame then bigla kameng na reprofiled, so meaning po ba ay interview ulit or ililipat lang kame sa ibang acct? thank you po.

You look like familiar ma'am? Is the Miss Universe Crowned now is related to you ? But any way thank you for uploading this video..

Hi Ms. kwestyon I'm a silent fan. I have a question po, paano po maclear yung english speaking ko po? Feedback po kasi ng iba na parang kinakain ko daw yung sinasabi ko when I'm talking in english

❤

Hi po, I just want to suggest po if you haven't made a video about this. This is about job interviews, cause I've been watching your job interview samples po, and I wonder if you can make a scenario about an applicant that has only 6 months or less than a year BPO experience. kadalasan po kase ngayon if you only have 6 months or less than a year BPO experience, and you weren't able to justify the reason as to why you left your previous BPO company, liligwakin kapo nila agad. Just a suggestion po, I hope makita mo po message ko this can help a lot of people. Thank you po.

Hi someone is using your video

#Kwestyon Please teach me how to correct grammar,,😭😭😭😭

Hello, Sheina. I'm from India and want to make my professional career as a call centre agent but I have quite a strong Indian accent. would you don't mind can I get your support, please.

Ate pa tulong po pls 😇🙏 In an interview.. bcos i'm very nervous incomes of interview.

L E G I T .

Bagang