New Car Delivery Disaster!

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Trent Butzlaff
83827 Tamarisk Street
Indio, CA 92201
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- - - - Frequently Asked Questions - - - -
Q:What camera do you use?
A: I use the Go Pro Hero 7 Black Edition primarily. Often times you will see auxillary cameras in use. Those cameras include The Go Pro Hero 6, Hero, and DJI Mavic Pro Platinum
Q: How big Is your rotator?
A: It is a 50 ton Miller Industries Vulcan 950
Q: Does the carriage slide back like Ron Pratt's?
A: No, the carriage doesn't slide back due to strict weight laws in California. The sliding carriage will make the truck to heavy in CA
Q: Why do you only have 3 winches on the rotator?
A: Comes down to weight again as stated above
Q: How many trucks Does Plaza Towing have?
A: Currently more than 30
Q: Why must the driveshaft be removed to tow a vehicle?
A: When vehicles are not running the transmission is not receiving circulating lubricant. If the driveshaft is left installed, the transmission, which is not receiving lubricant, is still spinning. This allows it to get very hot which eventually will cause major damage to the transmission. Therefore, removing the driveshaft completely eliminates the transmission from spinning. Simply leaving it in neutral is not sufficient since the transmission still spins in neutral.

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Опубликовано:

19 апр 2024

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Комментарии : 179

@88SherryLynn 2 месяца назад

I get everyone can have a bad day, but I think that dude should get into a new career

@Eboom3 2 месяца назад

You are so right.

@lookingthroughice7843 2 месяца назад

Don't be so harsh, i know of guy's 30+ years in the business and had this shit happen to them. This guy will learn buy his mistake when he renews his insurance.

@alexpikulyak 2 месяца назад

You obviously , have never driven one of those trucks before he had his Extensions fold it in so sometimes on a lower car or if it was just rear wheel drive it can be a hard time to get off the ramps and up over those extensions as you can clearly see in the video the car probably spun out a little bit and push them over off the ramps

@2blkSSs 2 месяца назад

@@alexpikulyakhe didn’t understand the basic width of the vehicle while loading it on the video… the ramps “could” have moved but if the tow truck driver wasn’t there he would have driven off the ramps again

@user-zt6bt8dp2c Месяц назад

@@2blkSSsexactly. If you don’t how far you are on either side you get out and look then adjust accordingly.

@hanselgretel8563 2 месяца назад

By the way he drove that car back up on the trailer, you can tell that he really needs to learn a lot more.

@RLTtizME 2 месяца назад

Those ramps were too narrow for safe usage.

@ThePinkPanth3r 2 месяца назад

@@RLTtizMEyou're joking right?

@RLTtizME 2 месяца назад

@@ThePinkPanth3r Of course not. They were too narrow and should have matched the width of those on the trailer. Have you always been plagued by poor judgment bro?

@ThePinkPanth3r 2 месяца назад

@@RLTtizME the ramps are designed to be slid to the width of the car, you can literally pull up, slide them in front of the tires and drive straight up.

@RLTtizME 2 месяца назад

@@ThePinkPanth3r Talk about a vacuous conversation. They are all not that narrow...so that design sucks. Have a nice day.

@FluffyButtFarms 2 месяца назад

I wouldn't let that hot shot deliver a bicycle😂

@TowMan127 2 месяца назад

😂😂😂

@DvAsv77 2 месяца назад

Yep 😂

@ST-ej9bt Месяц назад

At this point I wouldn’t want the car anymore

@faraazmulla412 Месяц назад

True, I would refuse delivery

@Mark-de4hj Месяц назад

Except you probably wouldn't even know this had happened to your new car..!

@nancyjohnson8196 Месяц назад

@@Mark-de4hj Right

@axelfoley1406 Месяц назад

@@Mark-de4hj True! Though, imagine getting to ready to sign and this video pops up in your feed... The one time when you thank the YT algorithm, lol.

@auaiao9 Месяц назад

@@Mark-de4hj You'd know it if it was delivered to you at your house.

@williamboyle8918 2 месяца назад

Thought that stooge was gonna do it a second time ! Jesus

@Cartalks100 Месяц назад

Haha I was waiting for it go off the first ramp😅

@jethrojackson Месяц назад

Makes me want to look at every new car I buy on a lift before moving forward.

@user-ti8yr6ds6r 2 месяца назад

If he was as careful of his driving as he was about your unloading the car he might not have needed your services . Good job .

@SooperToober Месяц назад

A whole new world of super talented professionals with so much talent and technical knowledge- one wrong move and life and limbs are at stake! A 787 pilot here - hat’s off to you!

@djgryzzex8621 Месяц назад

I think we have to call Mr George on the Transporter guy 😅😅

@nathanbrodeur 2 месяца назад

Trent something to document for future reference is if the transporter causes damage to the inner sidewalls of the tire and the rim so they can’t blame you and so the dealership has documented proof for their customer so they can go after the transporter for damages

@computerweenie Месяц назад

Want to bet the buyer of the car never heard a word about what happened?

@lawrencegarcia7821 2 месяца назад

Hi Trent, from brand new cars to old pieces of junk you always treat every job with precision, great job well done , thank you for posting your videos

@ThatKidBrian 2 месяца назад

He gets the car into that situation and is then trying to tell you how to get it off. Lol some people. Great recovery and patience

@user-zt6bt8dp2c Месяц назад

True. I think he was just worried about damage that’d be more money out his pocket.

@joshua43214 2 месяца назад

I was a tech in a BMW dealer in a prior life. If you even got within a foot of another new car, you would get fired on the spot in front of the whole crew. This guy would have been chased off the lot before he even got the first car loaded.

@pri0r_t0_a_weekago...fukwi48 2 месяца назад

I was a tech in a vw dealer in a prior life , but our lot was too small for any kinda trailers so they would unload them on the street and drive them in… I can’t tell u how many times I’ve seen the sales people point out damage

@Muksanim2012 2 месяца назад

Driver needs wider ramps and better perception.

@curtisnewman1520 2 месяца назад

lol wider ramps? Those ramps are fine. He just sucks at what he does. He was soooo far off. But it’s a typical hot shot guy. Bet he doesn’t even have CDL

@pri0r_t0_a_weekago...fukwi48 2 месяца назад

@@curtisnewman1520I’ve seen Cdl holders do wayyyyyyy dumber shit than this…. A license doesn’t make someone have common sense

@ThePinkPanth3r 2 месяца назад

@@curtisnewman1520 yeah, to be that far off I imagine he has no perception of where the vehicles tires are of any car he's driving.

@gapo62angler93 Месяц назад

Or a lawnmower 😂

@patcarnathan8669 2 месяца назад

That was a cool "recovery". The Rotator was the only tool for the job. Nice work, Trent!

@Chaplain_GM 2 месяца назад

This Has Happened to many a Professional Driver however where he is Parked Adds so much to the Stress Level and Distraction Quotient. **Disclaimer** I Haven't Ran a Wrecker in over 30 years and have Never Ran a Rotator/ This is Just An Observation Suggestion There Are always Multiple Ways To Reach Ten Trent However, Even Though 1 Main Line Would Have been Sufficient with the Spreader bar; a 2 Line Approach to the Spreader Bar Would have Offset the Angle you had There Thus removing potential Damage or minimizing it and Allowed for A More Stable Lift. Where You Could have Set it back on the Trailer Appropriately.

@rogerhiggins7513 2 месяца назад

Shout out to South West Towing for sending the photos and calling for the big guns 😊 Perfect truck and Operator for the job!

@scpvrr 2 месяца назад

I appreciate you showing the tear down. That is something wrong with just don’t think about.

@Mark-de4hj Месяц назад

Great job on your part but pretty certain this 5000lb vehicle was never intended to be lifted by it's wheels!

@MartinMurray1966 23 дня назад

exactly what i was thinking

@donw3912 2 месяца назад

Another great rescue Trent🙂 The haulers driver needs to learn about centering the cars so the load is more balanced going down the road. I have never seen car ramps that narrow before either...light ones at that. I would not use that guys company to haul anything with wheel using those ramps. There's a reason car carrier trailers ramps are as wide as they are and one reason I think is to prevent this exact scenario.

@JustAnAverageBrad Месяц назад

this job could have used some of those inverted Y-shaped tire cradles like I see often used in the UK towing industry when they grab cars with a boom truck and a similar spreader bar type setup

@tombrown5755 2 месяца назад

Great work as always, that rotater is a great tool

@TheJaoMing Месяц назад

The half ass US trailers are mindbogling to us Europeans lol. Would be very hard to find a rotator to solve this here as it's also almost impossible to happen. We have full deck aluminium trailers, most of them even roll down, so you do not even need ramps.

@WoodworkerDon 2 месяца назад

Another beautiful day in the CV. 🌞

@johnsonbui 2 месяца назад

This car have to be discounted,and have to declare used car now😂😂😂😂

@steelermia Месяц назад

yeah I mean it's still new but I wouldn't want it after that .. the new owner will probably never know this happened though

@jeffshultz3883 Месяц назад

And if you ever bought a new car you wouldn't know what that car went through to get to you.

@theczar6171 Месяц назад

I saw this not too long ago at Fletcher Jones motorcars jamboree at the 73. Where the hot shot driver drove a sprinter off just like that. The passenger side, front wheel and rear wheel were off the ramp and the trailer.

@lrich8181 Месяц назад

That Lexus has top down cameras to help with placement on the ramp.

@Leotheconstructionguy 2 месяца назад

Great job 👏

@Some1Casual Месяц назад

I can see the fella driving it onto the ramp has no clue or orientation whiledriving these up to the ramp... He will deliver the carwhereverhe is going, and wont say anything... So someone ends up buying it and is in for the surprise...

@crackstp 2 месяца назад

Trent, how about a video on your brother Darrell's recovery?

@DabsAndCabs 26 дней назад

Just subscribed! as soon as i saw this was local i had to lol! i get lunch at Super Taco Taqueria down the street from there

@tonylivesley8498 Месяц назад

Thats what happens when these dealers use cheap transport companies.. trying to save money but the guy cant even load the car or his trailer.. safer on a one car flatbed.. a dealer stop using us because they said they found someone cheaper like one of these guys… the same thing happen to them and they called us back hahahah

@matthewgoff9970 2 месяца назад

I don't see how he is a hot shot driver if he cant load his own trailer

@RLTtizME 2 месяца назад

Mr. Literal. Losen up yo.

@acutecareemsdispatch 19 дней назад

It happens. The exact same thing happened to me with a Jeep. I got it back on to solid ground with no damage. You get in a hurry and get tired and it happens.

@edwinschlee8374 2 месяца назад

Good job on lifting that new car safely and helping him get it on his trailer!

@jackieann6588 Месяц назад

😣😖This is a $70,000 car. If this was mine I would have been pissed 😣

@TheByard Месяц назад

In my younger days I drove lorry mounted cranes in London, UK. my crane was often called to crashes and lost loads. Those car transporter guys would rely on the weight of the car to hold them on the trailers, with maybe just the winch line on the front. The back end would bounce around and flip off. I also drove Land Rovers and trailers for my brother, he did TV adds for new car releases and so we carted nice shiny models around to locations. He fitted ratchet tighteners in three locations each side of the trailers, this was before ratchet straps came on the scene. I'd always stop after a few miles and check the tightness as the cars shook down a bit. A little trick we used was old canvas bags filled with clothing waste, we'd insert them between the wheel and the tie down or lifting strap to keep it off the body work. I've also used wooden blocks but placed on the tyre not the ali rims. The guys that hauled new cars from the factories to dealers or the ports, 6. 8 10, at a time. Would configure their trailers to suite the models carried and the front and back tie downs would be spot on. The guys as in your video were the cowboys, always in a hurry to be somewhere else. They never checked ramps for alignment, the tie downs were crap and the drove like mad. Great for the crane guys like yourself to sort them out. Thanks for posting and stirring a few memories.

@dave_n8pu 2 месяца назад

If his boss doesn't suggest he go work for someone else, hopefully for his sake, he will pay more attention to what he is doing the next time. It's not like he was having to unload in the middle of a snow storm. I'm retired, watching from Michigan, I wouldn't want to be a driver in nasty weather, but if something like this happened, you might have a small excuse.

@deathklock333 2 месяца назад

Had that happen at work for me they were dropping off a new car off a three car hauler rear slid and kicked the ramps out from the back leaving it to dangle off the rear dove tail

@nancyjohnson8196 Месяц назад

whew....wore me out just watching........that's a lot of work to get it unstuck.....good job

@agentcrm 2 месяца назад

Somebody was having a bad day. But needs to learn his trailer a lot better. I'm kinda surprised you didn't use different length slings, to avoid crushing the front plastics and anything under them. There's always more clearance under the rear.

@randomrebuilds Месяц назад

Gonna be hauling that load at a negative profit margin after that recovery.

@drsysop 2 месяца назад

I seen many tows like this in Florida & North Carolina as Latino drivers not secure or load it correctly.

@bigc8300 2 месяца назад

Smooth operator! Good job.

@desertrat8322 2 месяца назад

Awesome video Trent

@joshalmat2806 Месяц назад

If that is a new $70,000 car I would be annoyed, not just because it was driven off the ramps, but because it seems like they put old tyres on a new car, those tyres in front do not look new new.. they look like they’ve seen some miles!

@bikespeedster Месяц назад

Even people who appear to act like they know how to do something often show they don't know how to do something. They are attempting to pick up a 3 ton vehicle not by the wheels but by the a couple of spokes on each rim....🤔

@escalona8764 Месяц назад

Now we know why he went off the rails. He doesn't know what straight means. You told him tell me when the wheels are straight. He says they are now. They are slightly turned to the right

@tlbeedy Месяц назад

Dear lord! Didn’t seem to be the brightest. I just KNEW when he was told to drive the truck and trailer forward, he’d actually put it in reverse. Had to be told everything as there was apparently no common sense. Was told to get the ramps out of the way, but no he goes ahead and decides to reattach them back onto the trailer which still left little room to lower the car back down. Then was like he was racing it back to onto the trailer with no concept of what went wrong the first time. I wouldn’t let this dude pull my car into a parking spot.

@jeffshultz3883 Месяц назад

I actually thought he was a pain in the butt. He did his job poorly and now get out of the way and let the man saving your butt do his job.

@marcuswhite1403 Месяц назад

If he can't load it by himself, he needs to find another career 😂

@dmcnamara9859 Месяц назад

Way longer spreader bar would have made job easier and eliminate any rope damage to body-shell. That's how cars used to be loaded/ unloaded in ships holds before roe roe ships came along. Cars are still loaded that way ( long spreader bars with nets- ropes( for purpose cargo built ships carrying varying cargo.

@plazatowing Месяц назад

Agreed! Although there was 0 damage to the vehicle, yes a wider bar would have left a much higher margin for error. Thanks for watching!

@RR62JAG Месяц назад

He still drove that car up the ramp like he was his first driving lesson, too fast and careless.

@nikolamartinovic2819 28 дней назад

I started with a 3 car hauler now I haul a 5 car hauler and that guy needs to get out of the business he has no idea how to load a vehicle all he has to do is look out the window and center the wheel in the extension ramp!!

@TEC_Stuff Месяц назад

Those ramp extensions were not wide enough for that trailer. They also did not seem to lock into place very well. Then there is the whole thing about the driver not knowing what he was doing (too fast, not aligned properly, flustered easily). End result, bad hotshot driver candidate. You can tell he usually drives around wrecked vehicles being taken to autobody shops to rebuild as Salvage titles. Kudos for keeping your gear well organized before and after performing a tow.

@Mr.XYZ6775 2 месяца назад

Great job, is good. 👍

@Cato5_0 29 дней назад

As a car hauler my self this isn’t the worst. I’ve dropped a car in the middle before when I was a rookie. Things happen he’ll be fine.

@dd19892 29 дней назад

this will be delivered to the owner same day as new and the owner would be so happy and tips the driver 😂

@DustinRZR 2 месяца назад

That Lexus base price is $53,000 and can go up to over $83,000. There’s no way I would buy that vehicle, I’m sure ole hot shot didn’t like you recording his mess up so he can’t cover that up.

@happypappy6371 27 дней назад

I used to do auto transport. It is not that difficult to load and unload, if you take your time and pay attention. I would not want that guy transporting anything for me.

@Swaangin Месяц назад

Can tell why this happened in the first place. 16:57, driver lacks perception, his inner tire is rubbing the inside rail, he needs to bring the car a tiny bit more laterally on one side.

@RINGOTVReactions Месяц назад

Good Job

@EchoAccord Месяц назад

Oh no, that's one of the new Lexus TX too.

@yoshi234 Месяц назад

Great job 👏🏼 How much does a recovery like that cost?

@marcuswhite1403 Месяц назад

That's a lot of money for a step stool 😂

@thatdave86 2 месяца назад

Hi ,just started watching the channel,watching a few others to see the different ways of doing things and operator professional ways . Looks good from here ,even the safety hard hat etc ,all good signs that you take the job seriously. A couple of questions, could you use both hooks with the spreader bar? It would allow you to raise one side only until the strops are clear of rhe vehicle body bits ? There must be some better wheel clamp/sling combo that would get the lift point out and away from the wheel ,and as with this car ,there would be less chance of body damage ? Some sort of strong nylon plastic hub that is strapped to the wheel ,then the lifting eye centre and out ! In my view,your amongst Ron Platt , Murphy's Diesel,Casey Ladelle ,and others of rhe off road recovery guys, Matt's Off-road, Robby Layton,Trailmater , Everything Auto ,all doing different tows and recovery but in most the same methods and types of equipment,it all takes thinking and skill . The Rotator certainly adds that new dimension to what you can achieve. I see that you are not far from Salton Sea ,i was watching a doco on it recently, interesting and i was amazed that people can still live there,think it mentioned renewed exstration of minerals? Im sure that was said . Cheers

@lloydrobinson7081 2 месяца назад

keep the clips coming

@jaywattley335 Месяц назад

It's unfortunate. The only vehicles this guy may be transporting from now on are vehicles from wreck yards and auctions. 3 Transportation sectors i know of that are NON Bullshit are Car haulers, Gasoline/Diesel (Flammable materials) and Hazardous material Operators.

@maykeldelatorre66 Месяц назад

To save money, they prefer to work with these 350 Dodge Ram 3500 trucks pulling trailers that are not professional. In the end, your product is delivered in the conditions that you paid for. These trailers will never be the same as the 18 wheels.

@dennydargan8731 2 месяца назад

Suppose ya had some fuzzy sleeves on the green straps for the fenders?

@vincentbanksjr.7509 Месяц назад

You let him under the car to get ramps while car was suspended above him😂

@charleswelch249 2 месяца назад

It's a growing epidemic of foreigners trying to be a truck driver in America. And they seem to have more accidents than most. Not so much with our Mexican and Canadian nabors. But the people unfamiliar with our laws and vehicles. Our vehicles are larger and we drive on the left side of the vehicle and it messes with them. We need stricter tests for a CDL license like back before they made it easy for cheap help. A real driver is not less important than a construction worker and a lawyer. Everyone has something they are capable of doing, but a commercial vehicle isn't like a car or shouldn't be treated like one.

@myopinion4724 Месяц назад

A guy operating an 18 wheeler with no common sense to stick his head out the window and look at the ramp.

@jamesbeckwith3639 2 месяца назад

I wonder if the dealership told the new owner of this car what has happened to it?

@Kristina__Ann Месяц назад

My thoughts exactly.

@LU_JUST Месяц назад

Most likely not

@user-zt6bt8dp2c Месяц назад

Doubt it. Dealerships don’t care once the car is off their lot. It’s the drivers responsibility then.

@fz094ever4 Месяц назад

It’s tricky driving up these trailers.

@axelfoley1406 Месяц назад

It is....That's why you don't rush like you're an Akina SpeedStar.

@oamoss 28 дней назад

yikes thats a sold car leaving a dealership on transport being delivered to a customer.

@NaNslx Месяц назад

Watch out for the white Lexus TX nationwide now 😂

@jacobbio Месяц назад

He was about to make the same mistake again putting the suv on the truck

@spyder000069 Месяц назад

Now I understand why the cheese is never centered on my mcburger.

@glennjukes5581 2 месяца назад

nIce work.

@thetechgenie7374 2 месяца назад

I wonder the condition of the under carriage? Hopefully it just dropped and he didn’t attempt to try to move it as just do more damage.

@hungtsan9733 27 дней назад

That’s somebody new car 😂. No one will ever know

@poker_18rs92 2 месяца назад

I’m assuming that vehicle is going to be inspected for any undercarriage damage when it gets to its drop off location, right?

@dennistowne457 Месяц назад

Just shows good help is hard to find.

@abdullahanwaar7389 2 месяца назад

Couldn't even drive that lexus straight while loading

@Drpepperkev4 2 месяца назад

there's a differance between a professional driver and hotshot driver still can have hot shot driver whos a professional but doing auto transport is a speciality transport have to treat it with care

@tiredoldmechanic1791 2 месяца назад

He needs a bluetooth camera to put on the trailer then he could watch on his phone as he drives on.

@rileypart1 Месяц назад

Isn’t that Shottenkirk Desert Lexus in Cathedral City, California?

@Wreckerboy 2 месяца назад

Oh boy! I see the new Lexus has dropped!

@m9ovich785 2 месяца назад

What prevented You from Booming out and setting the car on the Trailer ? Not like that car weighs much for the tator. Thanks Trent. Mike M.

@ThePinkPanth3r 2 месяца назад

Probably just to leave the liability on the driver. I think it's already a tricky enough trying not to ding it.

@qisyaizzia5045 Месяц назад

Dealer need to PDI that Lexus before hand over to buyer😂

@briananderson8733 2 месяца назад

You don't work for NASA the step stool cannot be $5000. But you are near/in los angeles city of big high cost things.

@rogerinlow5033 2 месяца назад

It was a $5000 piece of equipment that he was using as a step stool. Not an actual step stool that costed that much.

@ryannrjohnson Месяц назад

OMG he is absolutely terrible at driving on that lift, he definitely needs to hire help after seeing this.

@louiep9862 Месяц назад

That transport driver is a disaster and should find another line of work. Job well done 👍🏾

@tom11zz884 Месяц назад

That undercarriage is probably ruined. Hopefully the owner knows about this.

@melvinsmiley5295 Месяц назад

50% off this Lexus…yikes

@km-ef3xq Месяц назад

If that was my car that was being delivered, I'd be highly disappointed. From the jump off the track and having the car hanging at an angle was the 1st red flag of the main delivery driver here. Then his amateur sidekick came along and rushed to get the car back up the ramp in a hastily and sloppy way. I thought he was going to ram the front end of the new lexus into the wrecked car at the top of the ramp. Like, what's the rush? Both drivers messed up. I would request a new lexus delivery. New delivery drivers and switch the lexus suv out for another. I don't want any scratches or dings on my ride. Watching this video made me cringe when all these things happened, especially when the car was dangling up in the air, too. That wouldn't have been necessary if they did things right the first time. I dont trust brand new car deliveries because u never know what they're really doing with your ride.

@nutsandy7183 2 месяца назад

How can a professional driver get it so wrong? I know were all human and make mistakes, but he clearly had no sense of where the centre of the suv was

@GeorgeMcNally 2 месяца назад

How much does something like this cost?

@timskiff9422 2 месяца назад

Under carriage may be fubar.

@matthewstauffer2142 2 месяца назад

Makes no sense why you wouldn’t use or expand the bar on the top so the straps aren’t lifting against the body to possibly cause damage. ? Just curious why not?

@plazatowing 2 месяца назад

Bar is fixed at the width I had it at. It is not adjustable. That would be helpful though