Nine De-escalation Skills 

Im getting a job as a mht and i am going to need to do groups for bpd, de escalation, depression and i have no idea how to do it. Im looking for tips on how

@@joannajamerson35 Google Chris Voss. I deal with violent criminals and his metods have made life a lot easier. This video is 100 procent correct. The problem it feels unnatural. So your default with dealing with unstable people is listen and nod and say hm mm.

How I view de-escalation : it just means to be nice to a person, to send a positive energy to a person for example, if one day my neighbor asks me to help him carry heavy bags if he is smiling to me, and speaking to me in a nice way, I will help him because he sent me a positive energy if he isn't smiling to me, and speaking in an obnoxious way, I won't help him because he sent me a negative energy. If you are nice to a person (aka sending a positive energy), the person will comply If you are not nice to a person (aka sending a negative energy), the person won't comply when you watch american police videos, cops are doing it wrong, there is a person that is holding a knife, and you have police officers yelling loudly and obnoxiously "DROP THE KNIFE !!" they say that 50 times and the person never complies, cops are not being nice to the person, therefore, the person never complies, but now, if the cops talk nicely and quietly with a smile and say "we understand you have problems in your life, tell us your problems, you and us can make something together" here, they are being nice to the person, the person is going to comply

Yes they should

they probably "have" to, but they're not soaking it in because... they're cops.

are you serious?

Some patrons are disruptive and/or mentally-ill and may not respond to reason. Librarians need not call the mental crisis team or cops every time they wish to talk to an uncooperative patron. Goddit?

Nelson Fields because it will cause a scene in an area that has to remain quiet. The last thing u want is not being able to de-escalate a situation with an angry person.

Everyone needs de-escalation skills because everyone has been mad or had someone mad at them at some point.

I feel some of the people replying should take note of de-escalation practices themselves. It's a good question and I hope Patrick and Evan have helped in giving a good answer.

Common sense ain't common any more :(

That’s true, although that doesn’t make the information any less vital. Emotion is not rational, so it’s very easy for people to lose perspective during arguments and tension.