I hate the story for both their other games. I generally agree. This game was actually pretty easy to follow and has a cohesive narrative - though it is a bit slice-of-lifey. To summarize. You play as infamous hacker siblings who run a video rental shop. Said hackers take work by sending in their little navigator robot (the bunny things bangboos) into these "irradiated" zones to guide people born with resistance to said radiation through them. Those include construction workers, thieves, gangs, cops, military personnel etc. etc. That's the setup. There's jargon thrown around here and there like "carrots" being special devices that allow people to escape quickly from these zones - or "proxy" which just means hacker. Unlike Genshin, or Honkai which are filled with Chinese proverbs, and lore that makes no sense - ZZZ seems to be a lot more down to earth and relatable to different cultural backgrounds. It is inspired by Japanese media (much more so than the others). It's weird to say "I'm not sure what I'm supposed to do, or why I'm supposed to do it" when the game gives you an objective marker in the upper left part of the screen that shows what you're supposed to do, and if you are lacking context... maybe pay attention to the dialogue and story? It sounds more like you bounced off the presentation, characters and story. To me it seems like a lot of people who got into stuff like Genshin liked the more fantasy elements of those games, and really only enjoyed the aesthetics. I've seen people complain about the hip-hop, and I've seen people complain that the characters look "uninspired" when they very much look far more original than any of the characters from Honkai or Genshin. I'm not defending gacha games... this game is definitely a gacha game... but it's hilarious to me that people who played Genshin because it had a fortnite moment during COVID act like it did anything astonishing aside from making gacha elements even more irritatingly grindy (since it's open world). Personally this game is a tighter experience than something Genshin where all characters feel nearly identical and the story is literal nonsense - not to mention the gacha infested open world bloat. I think it's fine that people don't like this game - but I think it's just a trendy thing to shit on it right now lmao!! It's a gacha game so I don't think it's some amazing piece of media - but it's definitely one of the more fun gacha's I've ever played (personally)
It's okay to not want to play a game while admitting its a good game. Is it dark souls? No. For what it is I think its better than whats come before and that makes me like it.