Nothing CEO Reacts to Phone (2) Reviews 

Who had the best review?

Bro it's SO HARD to clean that dust between the camera lenses

people say nothing has changed, but what they mean is that Nothing has changed

Tbh, it’s very cool to see somebody like a CEO do videos like this. It helps build a stronger connection between him and the customers.

This has got to be the best customer service in the world, especially when a CEO is making a RU-vid video reacting to reviews and fixing the issues!

He pronounces Arun better than Arun himself 😂

Love to see a CEO show what he thinks and how thought goes into the product.

8:57 "So hopefully someone does something about this" - EU: "Hold my beer"

Love how you stood up for your company, not being scared. Normally I'd feel 'don't be sore, people review and tell THEIR thoughts on stuff.' But after watching your video where you actually say down with someone that tore your earphones apart, I only have respect for what you guys are doing. 💯

No CEO does these kind of videos, he keeps customer support so strong, but we wish he will not change in the future. Good job, Mr.Pei, keep up! We appreciate your work.

2:18 Marques always shows devices with fingerprints and dust on them without cleaning them on purpose, because that's what they will actually look like in the consumers' hands. Seeing how much dust and fingerprints they attract through normal usage is also part of the visual review.

Love the way you take the time to respond and communicate and explain your point of view... I think it's revolutionary to see a down to earth CEO talking to people in the industry and to the wide public. Thumbs up! Never used your products by the way 😎

Saw the first two reviewers full videos when YT recc me this. They talked about the keyboard vibration being too high, I thought Carl might cover that. I know no other company does it this way but I think owning up to things that can be fixed and providing a solution should also be a part of these videos. I believe this will make it a much more awesome experience for the customers and fans alike :)

It's really good to see a CEO actually care about reviewers and listen to the community. That's a recipe for success. I will keep my eye on them.

This transparency and openness with the users and fans is REALLY APPRECIABLE.

What a great approach, and commitment for improvement. Love that you did this video! I'm looking at getting one of your phones. I've had my current LG G7 for 5plus years now. Thank you. Love the design and minimalist zen style

Very very very welcoming and overwhelming to see a CEO reviewing the reviewers and also giving value for their hardworks.. awesome Carl.. Keep it up

I love how the Nothing CEO remains stoic when Jerry literally rips his phone to shreds 😂

Good effort Carl, none of the other companies are doing this. This personal relation that you are creating with the people will help you in the long run. 👍

Carl pronounces Arun's name correctly when even Arun calls himself Aaron 😂😭

WOW! Loved the video. I do own a Nothing Phone (2) and I'm planning to buy the Watch too launching on 26th this month. It's just crazy how you kept a straight face talking about the joke "Nothing has changed." You guys are amazing. I really hope for you to become the best smartphone and ecosystems brand. Cheers!

It's really good to see that a CEO is taking notes on reviews and taking it seriously. Imma get this phone soon!

really appreciate how the CEO is actively showing up and taking part in this sort of stuff, builds up trust and makes the customers appreciate the company

This is actually cool, props for doing this

Due to my ADHD, I often find it challenging to watch videos in their entirety. However, I was thoroughly captivated by the way you articulate and the thoughtful insights you provide in your feedback to long-standing RU-vid creators and regarding your own product. Your approach is both intriguing and highly professional. It's rare to encounter such candidness from a CEO. Excellent video!

Carl is undeniably the coolest and most inspirational CEO out there.

4:55 His reaction was like "Look How They Massacred My Boy".

In response to adding more features, you can always have a developer mode for the people that want to go through absolutely every feature in order to achieve the perfect experience. It's actually fun for some people (myself certainly included) to go through everything and I get a little dopamine hit everytime I find a new feature on Android that makes the UI closer to perfection for myself.

I'm so happy with Carl's initiative of listening to his products review ❤ He is serious about his products and public perception towards it, sooner or later this approach will boost the market share for #Nothing

1:40 Carl, I think you're getting people wrong, what we're trying to say is, "Nothing" has changed ;)

I really appreciate that a CEO goes through reviews and reply them.

Hi there! First up it's awesome that you check out the reviews! 🤗 Secondly, I'm a humble student saving up for the N2 and looking forward for the simple non-distracting app badges and that I can flip my phone and let the glyph-timer count down my study session 📚 Might have to eat a lot of beans on toast after the purchase but I know it will be worth it! 😉😊

This is amazing, amazing channel, amazing storytelling. Good job

0:07 they weren't wrong NOTHING has changed

Your marketing strategy is on point! I'd buy the phone for Carl Pei and how transparent the whole team is about this.

Well I'm a user of phone 1 & thank u so much Carl... for providing us the latest innovation of 2023...gd luck for the future & hoping for the best

Even if it is marketing strategy, I like how this company is willing to recieve feedbacks wholeheartedly. Even for the cons, they are not saying like take it or leave it, but they try to present their thought process who went into that conscious design decision. And thank you for that, cause it makes consumer to understand the product and try to make a usecase for it.

Really loved watching this and knowing for fact that the organizers are involved with getting user input and addressing the issues in their products in a proactive way. I hope to join the Nothing brand members as well in the future as I relate with the vision of organizing life. My main turn off about every phone now a days though are the notch/punch hole cameras and I hope we can transition to an under display camera set up as the norm one day.

The reason Phone 2 scored less than Phone 1 is the "price to performance ratio". It's significantly more expensive so reviewers should be more critical. It's priced like a pixel so it should have the same camera performance (more or less).

The fact that the CEO is doing this is soo cool. I currently own an iPhone 13 Pro Max, and I don’t want to get rid of it just yet, but Nothing will be for sure contending to replace it when I need it. Keep it up!

"nothing has changed" NOTHING has changed" They are not the same

The drop of rating from 7 to 6 could be hugely due to the bump in price to the bump in performance delivery, where the segment performers totally change. Camera software I believe is the major bummer.

I love how open this company is so open about what there doing and it seems like they actually care about there product, keep doing what your doing!

Broke kid with a dream ima buy it soon🙌🏽[Grinding]

9:08 thank you ❤ you took all review seriously, hope your team will fix minor bugs through updates :) One more point to HIGHLIGHT - GIVE SUPPORT OF 90 FPS in ACTIONS Gamings like ( COD MOBILE ,PUBG MOBILE,APEX LEGENDS,BGMI ) THANKYOU ❤

Input / personal hopes for the Phone(3): Glyph update - make the two smallest stripes in the circle RGB and let people assign custom app notification with custom colors to it. Let them blink in the color and then always fade back to white. (for example the reddit app pings a notification - assigned right or left strip lights up orange (or color set by the user), if u see it at the moment you immediately know which app notified you and if it's set to hold the notification it slowly fades back to white so it doesn't mess a bit with the glyphs aesthetic and concept of the monochromatic phone) Them being symmetricial will hide it, if there's an issue with RGB stripes not being able to reach the same peak brightness. Big improvment in useability and it opens the floor for sick new unique animations. - the obvious one: optimize everything possible out of the camera. Otherwise all the changes from phone(1) leveled it up to be perfect in this day and time.

Wow I appreciate him for this review like I never seen a CEO doing reviews but honestly he really didn't made it like it's for a teenager the monochrome mode and the simple and few useful options on lockscreen make a lot more sense cause the phone is really focused on user being productive and that's really nice cause we need that and literally don't add any third party app on lockscreen it will be a distraction and nothing more I am really impressed by the product and the CEO of nothing if I ever get a chance i would love to spend a whole day with him and know more about him and how nothing works ~ regards

This is guy is gentle, humble and well experienced. I like how he addresses things concerning his company. I am ardently waiting for Nothing Phone (3) to grab. 😊

I’m definitely happy and amazed to see him address the cameras. Really impressive. Mind blown by this level of transparency.

I think its so good that the brands watch and take ideas and feedback from the reviewers to improve their products, I like seeing that from Nothing

Expecting IP 68 rating

Thanks for bringing monochrome mode... just reminds me the neatness of Lumia... it's an emotional nostalgia for me personally... love the windows Phone UI... JUST A UNIFORM COLOR CODE AND MINIMAL ACROSS THE OS

I respect you for what you doing and how you seem to care about what people think about the product even if it's just one person... continue doing good brother, this gonna blow.

This is the first time I've seen the head of a company commenting on product reviews. I hope more companies do this. Good work Carl Pei, we can really see your passion for the Nothing phone, keep it up.

Love the design keep doing what your doing, love the monochrome

This is pretty awesome. It shows how much he invested in making “Nothing 2” a success, and he wants to improve on that to make it even better.

Love the CEO's take like this... shows a real personal touch for the product and shows the community he cares

Best sign of long term goal WE TAKE REVIEWER'S COMMENTS AS TICKET NUMBER FOR R&D... keep up the good work...😊

This was cool, I want to see more of this kind of content from say engineering teams or software teams at companies. And of course from you guys!

It is refreshing to see an inside perspective from the company that made the phone. It was a pleasure watching your response to the reviews themselves.

It is nice that Carl's team created the tickets for their R&D team to fix the issues. But I would also like to see Carl to address the negative points in the video as well not just the positive points.

Booked this today and I am so relaxed after seeing this from a CEO❤

Why did i didn't come across this channel i really loved it

2:28 you can make a ui showing back of the phone in a silhouette style with the lights, and allow the user to tap on each light to dedicate it for an important app notification, that way it can be easy to use and customizable

Flossycarter in here?! 😂 Im happy for him getting recognition his reviews are fun and more of how a normal person checks a new phone i guess, he just acts what we are thinking 😂

Not all CEO's do reviews. Big props.

I love these videos!

It’s great to see stuff like this. Reacting to reviews of your own product and acknowledging criticism

1:34 they ment "nothing" has changed. Not nothing has changed....

I got a nothing phone, and for the first time i dont miss my iphone. The design is what got me buy it. The best looking android phone 100% and very fresh.

Best review of the reviews ❤ glad to purchase the phone 2 now.

I love how Carl listens to the customers as being a CEO, reacts and interacts with the people and if he feels, or someone says that the product has some cons, he does agree and gives a logical explanation. Kudos Carl.

Honestly, thats the real reason I buy nothing products. I mean yeah the design looks cool but i really appreciate that you "review reviews" and listen to the community so much. I wish more companies would follow your path

love the approach the brand is making in the social media

Nice work Carl 👏

I love how this guy actually cares about the company, the product and the consumers. I hope Nothing reaches heights that other phones haven't touched.

Carl actively collabing with reviewers and youtubers of different countries and watching the reviews, being open about nothing's goods and bads is really good strategy, it creats authenticity which is something our generation craves for, in long term it might be key factor to achieving thier goals

Seeing this video and the transparency of the CEO has put this phone at the top of my list next year... reminds me of what OnePlus was before. Thoughtful software

This is nice. You don't see other phone manufacturers do this type of thing.

This is exactly why I love nothing, they are trasparent not only only on their phones, but also in their company. I love the fact that they take each issues highlighted by the community seriously and oush update ASAP. Much love! and its been 3 days since I started using phone 2, Loving it!

Hey Carl, Thank You so much for bringing something which is way too different from the usual set of mobile phones which we have been using, I bought my Nothing Phone 1 in October '22 and I'm in love with it, Kudos to the entire Team of Nothing.🎉

I appreciate your efforts!

Dude I love this CEO, already has nothing 1 and wasn't considering the next one, but after seeing how cool the guys is, I might reconsider.

Dear nothing CEO, Charger in box >> no charger in box

1:58 If that doesn't make any sense then why Carl Pei criticised S22 Ultra and S23 Ultra. I agree nothing has to keep a signature design but criticising other brand was not a good thing to do

For india i feel like the youtubers don't give much love to nothing because they are so much fed with sponsors from brands like iqoo, vivo and others that they don't show people real review.

A big salute to Carl, thqnk you for innovation

Smells like SAVINGS 🤣🤣🤣🤣🤣🤣🤣🤣

As someone who is so locked into the Apple eco system, I'm really tempted to get the Phone (2) (or maybe 3) as my next phone. No other phone, or company for that matter, has made me want to jump ship more. Kudos to Nothing for making phones interesting again.

bro is just roasting the reviewers 💀💀

I never tried Nothing phones, but after reviews watching. Me as a UX Expert, Nothing phone UI/UX and also Product Design Looks INSANE simple. All black white, light, metallic elements! Good JOB! Minimalistic and aesthetic look!

I love how Carl takes the time to do these type of vids. Shows he’s in touch with the consumer and that he really cares about the products and that’s it’s not all just about money. It’s also nice to have some information direct to the users/interested parties about how all this feedback is being taken on by him and the company and they’re implementing the feedback into future updates. A lot of his activity on RU-vid and by the social media team is a big part of why I’m joining the Nothing revolution

I love how Carl reviews the reviewers. I also like how he mentioned that software trouble tickets have been opened to take care of issues they noticed. So cool to have a ceo actually care about what people want!

I guess at this rate of improvement, the next thing that company needs to introduce to us is a laptop. That would be cool. Great job, guys!

Holy shit! Very raw and cool, did not hold back! Now that's a CEO I would like to see more often.

I think this guy strikes a good balance between accepting critiques while still defending the choices he and his team made on a fundamental level. Its good because it shows he cares about his product and has passion and vision but also knows that passion can blind you to flaws.

i have the nothing 1 and i love it, really wanted the nothing 2 but only had the money for the 1 at the time, i planned to hold onto it until i had the money for a bigger better phone but now im in absolutely no rush. for the price it's incredible especially when compared to other smart phones in the same range, can't wait to get the 2 or even potentially wait for the 3

Respect to carl pei he is doing things hearing customer needs and really visiting the real markets to analyze things

I actually was the 3rd person to buy the phone 2 in Paris, and few weeks later i'm really not dissapointed. It's was an amazing moment speaking with all thé people there. And thanks Carl for making such great products

It’s so cool when the ceo himself watches the reviews and try answering questions that viewers have always wanted to know. Also keeps improving the product 🎉