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Our entire family totally fell for NUKI once they tried it. I bought the pro version and already used it to let someone in remotely. I added the door sensor too. Works great. I have two observations regarding the cylinder, though: Our door is thick. I considered using the cylinder already in place, however the key inserted from the inside blocked the key inserted from outside. Hence in case of failure, there would be no way to open the door normally. I ordered the NUKI cylinder, which turned to be short. I had to order an extension, which was another 49 €. Since I already got that far, I disregarded the extra cost. The takeaway: measuring the original cylinder on the door is a good place to start. However, the NUKI shop does not mention the extra extensions available, so I had to ask support. The response time is excellent. All solved. It's a great product.
Hi! Thank you for the additional info. I did measure my cylinder upfront to avoid surprises but I didn’t knew either that extensions where available. Like you I love the Nuki and can’t understand any longer how one would do without 😂 looks almost if I worked for them as pre-sales guy as I’m always speaking about how great it is 🤭😇🤣
@@LaPalmeraie0032 I understand. It is a well designed and manufactured product and it deserves endorsement. It's not easy to find a really good product that simply works as or better than expected (not just advertised).
Its really amazing i just found this on apple store and the search begin. Found out your video and clearly its really helpfull, soon I’ll get it. Thanks for the video I’ll do with watching your video , thanks alot again ❤
There is an serious issue with support department. They have a response up to three days, they give you guidelines BUT if the problem continues you have not any real solution or a replacement of the product which have operation problems after you have done all the actions they suggest to you These are the facts that you will may face with the product
Hi! The support delay I’vr experienced as well but for me the answers were always helpful. I also heared of real replacements as well. What’s your problem exactly? Maybe the community here can help? 😉
What if you don't have a doorhandle? I have to hold my key and then push the door. So, if Nuki opens the door, it will keep the on pushing/turning the key in the right posistion so you can open the door. That part I don't understand with doors without a doorhandle. My key is like the doorhandle to open up the door. Does anyone know?
@LaPalmeraie0032 great explamation thanks. But now i have to get my phone and aplly these two steps? I'd rather take my key and avoid phone usage. So, can you set up in the app that the door automatically opens (not unlocking) when Bluetooth connected? Or can i use google assistant with my galaxy smart watch and say for instance: hey google, open the door?
@GeMallieerde the second step, the confirmation can be disabled. You could also create a shortcut so I guess it should work but check with Nuki support to be sure 😉
question - I’ve seen lots of comments about lifting to lock. My door has lift to engage top and bottom additional points, but the key only pops out a simple tab like a regular door might. if you don’t turn the key, you can leave and close the door, and you can’t open from the outside - the outside handle doesn’t pull the latch (the inside handle does). Just wondering if this would work with the Nuki, and also if it means I can auto-lock the door? Thats important - if my kids are using it I don’t want to risk the door being opened from teh outside without a key or anything
As I understand, it’s like doors with no handle outside where you also need to turn a key in order to pull the latch and yes this works with Nuki. I show it in my comparison video between the Nuki 3.0 vs Nuki 3.0 Pro. Auto-lock always works but will be even more secure together with the door sensor so it only locks when the door is really closed.
😂 at that point? Wow! I think it’s okay, here at least but I think it depends a lot on the type of door / lock and acoustics of your hallway. 😉 on video with the camera on top it’s quite accentuated as well. I have a Shorts where I compare it to my coffee machine which is way louder 🤯
@@LaPalmeraie0032 Ik heb echter een paar vraagjes: - Is het geluid van het slot zelf niet te hard of irritant? - Is de keypad wel stevig vast te maken? Ik bedoel hoe makkelijk - of moeilijk- is het om het uit het portaal te halen (of dus gewoon "te stelen" :-) ) - Is het lastig om de batterijen van de keypad te verwisselen?
Het geluid is hoorbaar en klinkt een beetje als een staafmixer zoals iemand in de comments al opmerkte maar is zeker niet irritant. Van buiten hoor je het nog net en weet je dat binnen inderdaad de deur op slot/open gaat. In een gang met veel echo pal naast een slaapkamer om 5u ‘s ochtends is misschien geen humor 😂 maar dan kan je altijd nog manueel draaien. De keypad zit met 3m tape maar wel over de hele achterkant en ja dat is vast. Zo vast zelfs dat ik een beetje wou corrigeren maar dat lukte niet meer. Goed mikken dus 😄 stelen kan natuurlijk altijd want de keypad zelf zit gewoon op de achterplaat geschoven. Maar… je hebt een levenslange anti-diefstal garantie. Als hij weg is krijg je met de aangifte en de aankoopbon gewoon weer een nieuwe van Nuki. En eerlijk vrees ik er ook niet zo voor. Wat moeten ze ermee..? Het vervangen van de batterijen is overigens ook op die manier. Gewoon even omhoog schuiven en hij komt los van de achterplaat. 😉
Graag gedaan. Dat geluid hangt natuurlijk wat van de setting af. Mijn koffiezetapparaat maakt meer lawaai bv 😉 Homekey is er (nog) niet maar je kunt natuurlijk ook met automations werken. Zo kun je ergens een nfc tag plakken die bij het scannen hetzelfde doet. Maar beiden vereisen dat je de telefoon uithaalt als je thuiskomt. Met de keypad is dat totaal niet meer nodig. Een keyfob in de auto leggen is ook nog een optie. Op de iPhone en Apple Watch zijn er overigens ook handige widgets/complications beschikbaar.
Hi, great video. One question on you. I dont have handle outside on my door. So when my son goes out, is there a posibillity in settings to set it to just mimic the handle when he put hiss finger on fingerprint reader? Because now, every time he goes outside and he shuts the door behind him, when he wants to go back in he needs to have key in the keyhole so he can open the door and go back inside. So i just want some system to be able to open door, same as you turn your key, without actually closing the door, if you know what i mean. Just to pull the door lock open for lets say 5sec so he can go inside. Thank you
Hi! Thank you. Yes this is possible. If you watch my Nuki smart lock 3.0 vs 3.0 pro comparison video you will see i have this exact setup on my front door 😉. For opening you have the option “unlock” and “open door” with the last one it acts exactly if you would use a key 😉
@@LaPalmeraie0032 Thx, yes Indeed I did more research before buying and bought the 2.0. it is quite misleading that the lock is 3.0 and the keypad 2.0.
You’re welcome! 😉 yes it will but… in order to lock your door you need to raise the leaver, right? So therefore you need to be there to raise it, after giving Nuki the “lock” command. Then it will close without any problem. There’s a French guy with a long detailled video as well who shows it on his leaver mechanism door. To open it this action isn’t necessary so the Nuki works as usual. So, you will be able to unlock/open the Nuki even when not at home. You won’t be able to lock the door when not in front of it but honestly, when does that happen? 😉
Another question please regarding thé cylindre. When I bought the nuki lock I Saif that I don't have a botton on the door, however if I understand well it is possible to use the nuki cylindre without having a Key on the door (inside) How will it work as such ? Should I have stated that I will use a bouton (the one provided with the cylinder ? )
You have to leave the key on the door on the inside or have a cylinder with a knob as the Nuki cylinder has. Becauce all the smart lock does, is turning the key/knob 😉
@@LaPalmeraie0032 Yes I bought the Nuki cylinder. But do I need another accessory to make the nuki cylinder work with the nuki smartlock without a Key inside ?
Is it? Thanks for the info, I will see if I can post edit. 😉 This said, thanks to Nuki I now will know if my door is touched anyway 😄 and more seriously would this video be detailled enough to analyse the exact distance and depth of all markings? And still, my address isn’t known either 😉
Leuk om te horen, bedankt Cor. Ik vind het zalig! Wel wennen om zonder sleutels buiten te gaan maar uiteindelijk (en tegen alle eerste reacties om mij heen in) geeft het juist een zeer veilig gevoel omdat ik altijd de bevestiging krijg/heb dat de deur op slot zit én ook bericht krijg als deze ontgrendeld/vergrendeld wordt. Handig, weet ik zo ook ineens wanneer de kinderen thuis komen bijvoorbeeld. Ik heb nog geen enkele keer gehad dat het niet werkte of haperde. Enkel de vingerafdruk is soms niet in één keer herkend als de keypad nat geregend is. Maar dat lijkt me normaal. Gisteren bij het thuiskomen met de boodschappen ook in de auto al de deur geopend zodat deze direct op een kier komt. Konden we zo naar binnen stormen. Kortom, ik wil niet meer terug naar een sleutel. 😉
@@LaPalmeraie0032 mij heb je al overtuigd 😁, nu kijken hoe ik mijn wederhelft zover kan krijgen. Heb je de vingerafdrukscanner toevallig ook getest met kinder vingers? En misschien heb ik het gemist in de video, maar wat is de minimale hoeveelheid cijfers voor een pincode?
Haha, dat is snel gegaan. Welkom in de Nuki familie :) Veel plezier ermee. Ik hoop dat je net zo tevreden zal zijn als ik. Toch wel geprofiteerd van mijn kortingsvoucher hè 😉
It will only be needed if you have a cylinder with a knob on the inside. Normal cylinders will just work with the key on it. This said, the offer it on the spare parts page. For free! shop.nuki.io/nl/reserveonderdelen/nuki-adapter/
Great instruction video! I have a question about the WiFi function on the Nuki 3.0 Pro. Can you turn it off? I’m considering the pro version so that I can fully control it remotely in the future. But for now it’s sufficient for me to use it only through HomeKit (remotely). Turning off WiFi will probably save battery.
Hi! Thank you so much! Just checked and yes you can turn it off but... For HomeKit you will need the WiFi connection, their Matter support will only be released later this year. This said, I charged my Pro fully on July 1th and today I'm still at 40% on a door we use daily (10 interactions a day on an average base). With WiFi enabled that is. Hope this helps and... Today at 13:00 GMT+1 I will launch a Nuki Smart Lock Pro giveaway so stay tuned!! ;)
Thank you for your reply. Ok, if HomeKit requires WiFi….how does the regular Nuki smart lock work then? It doesn’t need a Nuki bridge for HomeKit to work….
@shinvergil thank you! 😉 then you could opt for the Nuki Smart Lock 3.0 That one does not has the bridge so there is only Bluetooth connectivity out of the box… however it’s just the anytime/anywhere that is so pratical. Is it is just because you are afraid to be hacked or something, know that a good brand as Nuki (and no I’m not part of the company 😂) will protect your privacy. Everything is encrypted and works with answer/response encryption like online banking. They have a great FAQ section on their site about this as well. This said it works without internet and thus within Bluetooth range (5-10m).
Super interessante video! Dus als ik het goed begrijp kan je alleen de deur van buitenaf unlocken met een sleutel als je een “safety lock” hebt. Dus best die lock aan de binnenkant zetten ipv buitenkant? (Heb al videos gezien waar die langs de buitenkant zit)
Hoi! Bedankt! 🙏🏻 Je kunt enkel de sleutel gebruiken als je een safety lock hebt inderdaad maar die vind je meer en meer. Wie weet is je huidige cilinder al zo eentje 😉 én dat is enkel in worst case als back up scenario hè. Is in principe nooit nodig als je zorgt dat de Nuki nooit zonder batterijen komt te zitten. Maar sommigen leven graag in the edge 😂. Meestal heb je ook nog een alternatieve deur, bv achterom en kun je ergens op een strategische plaats buiten een sleutel verstoppen « voor het geval dat ». Better safe than sorry zeg maar. The Nuki is niet geschikt voor buiten dus hij moét aan de binnenkant zitten. Voordeel is natuurlijk dat niemand zo ook ziet dat je een smart lock hebt. Indien sommigen dat toch buiten monteerde dan was dat ofwel enkel voor de video. Want door op de Nuki te drukken gaat het slot altijd open… buiten monteren staat dus gelijk aan de deur gewoon open zetten 😉 nu… ik publiceer zeer binnenkort nog een video van de We.Lock fingerprint waarbij het echte slot wel van buiten zit. Stay tuned zou ik zeggen.
@@LaPalmeraie0032 wow! dankjewel voor de uitgebreide uitleg. Binnenkort verhuizen we dus een smart lock zou wel echt een gamechanger zijn! (mijn vriend vergeet nogal vaak zijn sleutel 😂). Hopelijk een standaard safety slot in onze deur dan, weeral kosten bespaard 😉
@@ChasnStar 😄 nu is een safety lock de grootste kost niet. In de bouwmarkt zijn er al vanaf €40 dacht ik. En het is echt zou zalig om nooit maar aan de sleutels te hoeven denken… 😉
Really a great video! One important question now. I don't need ONLY to lock or unlock the door. I need to actually OPEN the door to someone who need to get in from the outside. Let' say this is my second home, up the mountains. I'm in my town, far away from the mountains. Someone need to get in and call me by phone. I want, remotely, not only to have the Nuki turn, and turn and turn but also really OPEN THE DOOR. Let's say as if someon from the inside, after turning the key to unlock actually lower, phisically, the handle, the latch, in order to ope the door, thus allowing the person to get in. Hope I've been able to explain. Can you please confirm if this is possible? Thanks a lot!!
Hi! If you’re WiFi connection is good at your mountain house, yes you can! 😉 there’s a difference between unlocking the door en opening the door. What you want is the last one and Nuki can do this. If you check my comparison video of the Nuki 3.0 vs the 3.0 pro I show this on my front door. 😉
@@LaPalmeraie0032 Thank you for your quick reply, first of all. Is this the video you are talking about? ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-FYycSAI6b6E.htmlsi=MvfbGcZMen2vzeew Sorry but I did not see any steps where you show that the door really opens, thus letting people to step into the house. Maybe I am wrong or I did not understand properly. I'd like to see a video showing that the door opens itself (with me far away from my second house) and people outside can really get in. Thanks again
Hi! I don’t think that there are solutions with the original cylinder and key that make less noise. This said, it is quite loud on video but on real life it isn’t that bad. My coffee machine makes way more noise while grinding beans 😉
Hahahaha. 😂 well I just was looking for something we hear often and is a bit comparable 😉 I made a short about it. You saw it? honestly the Nuki sound is really ok and finally you get so used to it. 👌🏻
I know... and yes I do have a new code, just didn't had the time to change it yet. Here you go REFBCTMYU8PBE. I will change it in the video description as well.
I'm on my third Nuki Pro 3 due to various faults/glitches hence I always have a key on my person. The wifi connection drops constantly although I have a Ring doorbell on the same door which has no problems in 4 years. Auto unlock is also a lottery as works as and when it wants to. Customer service is also very slow to respond to any requests hence overall would not recommend Nuki.
I totally understand if you have this experience. However I have it now for a month maybe? And it never failed on me once! Wifi can always be an issue but with here I never had such problems neither. And no, i’m not sponsored by them at all, I had to pay hard money 😂. Did you try to factory reset and install it temporarily in another home just to test? Customer service usually takes a bit up to 24hrs to reply, I guess it’s a very small team. 😉
@@LaPalmeraie0032 you have been lucky. Auto Unlock works off Bluetooth hence no reason to not work 100% Locks have been reset ect, waste of time. Read reviews on Amazon with many people having same problem with Auto Unlock feature!
Well auto unlock works on geofencing, right? I don’t use that as I want to save battery and for the case I would loose my phone. However, I know that with my Eufy products, geofencing only works when the app is open. Completely useless and non realistic of course 🙄. But the basic use throughout wifi (HomeKit & Siri) and Bluetooth (keypad & fob) was flawless since I installed and I have nothing to win or loose by saying this. I only know two other Nuki users in real life; one with the Nuki 2.0 and who is very happy and uses geofencing all the time (didn’t want my Fob for free 😂) and my son that stayed in Malaga (Spain) very recently with a Nuki keypad on the main entrance and one on the appartement door and but worked flawless for the whole stay.
Auto Unlock failed twice again last week, couldn’t even open the door via Nuki app, had to use Apple HomeKit. Bluetooth was not connected to lock for some reason. Nuki are sending me a bridge for free as Wi-Fi connection drops constantly hence lock can’t be controlled remotely unless using HomeKit.
Very curious but annoying for you! I still don’t experience any lag or trouble and we do use that door with 4 persons very often. Hope you find a solution 😉
is not unsafe to have a smartlock keypad outside of a glass window door? To me it basically looks like an invitation to burglars, please knock in the window, the key is on the lock inside
Hi! Burglars want a quick discrete entry&exit. Smashing a double glass window isn’t easy nor silent/quick. Speaking from experience 😄 so if they are willing to break a window to enter, it isn’t the smartlock that will make that decision. And, thanks to the smartlock you know (and they know that you know) that the door is being manipulated. 😉
Dat valt mee hoor, met een beetje Google werk vind je het anders ook wel en camera’s en andere beveiliging genoeg hier 😇 dus indien iemand gefeatured wil worden op YT…. 😜