Nursing Simulation Scenario: Managing Incivility 

It has been my experience that this scenario never happens. Ever. Just to be clear for any new nurse watching this...this will likely never be the response you get. Most nurses who mistreat others will either double down, be dismissive, or increase their incivility-many times looking to the support of other staff for bullying. Many times the rest of the staff will support the bully as to not become a target of their aggression.

This made me want to cry. I could never start to speak to my senior nurses like that. I could never be that brave. Even thinking about it makes me cry.

This does not happen in the real world...people do not react _that_ well to such a thing. At least, not in my experience, even when assertive.

Thank you for this video. Being a nurse is so hard, we have to be able to remember everything. Make a notes, listen carefully . More important we need to sleep well so we have a good memory to recall everything that the doctor, the head nurse, and other nurses .we need to work as a team and to support each other , to respect and value our team members , when talking to each other we should speak kindly ,not to hurt others’s feeling emotionally or verbally. Kindness means everything. I hope what in the scenario does not happen in the real world, but it could be. If this happened, the nursing world like in the scenario would be a nightmare and so stressful. I pray that this scenario situation will not be happening. We never know, only God does. But we do need to well prepared if we want to work as a nurse, Therefore all nurses or PCTs (Patient care Technician)or CNAs,(certified Nurse Assistance) all have to work hard and learn to be patient beside to master and learn all the nursing skills. Because nursing is super hard. Have to be able to do multi tasking, need to fulfil so many patients’s help / needs , as you can see working as a nurse or PCT/CNA is not easy. A nurse must be able to recall/ to remember well what the doctor say, the PT/ CNA must be able to a report what the nurse say.s or tells her/ him to do also have all the skills to help the patients who need help with . Thank you so much for providing this educational video. I appreciate you. Let’s learn together and work hard as a nurse or future nurse .Believe in yourself that you can do it .Never give up. If you have a desire to be a nurse, study hard, practice all the skills that needed to help the patients to improve their lives also educate them how to take good care of their health , educate them to eat healthy food , drink plenty of water , help them how to keep them safety (prevent them from injury of fall) , educate the patients hand hygiene. etc….. Have a great day and learn together. Mary Rus.

this is all good and fine...but there really are nurses that DO want to make you feel bad, and unless management weeds them out, GOOD LUCK

Implement work martyr antidotes. Also, "the response made me feel ..." is portrayed is the correct format. Advice on couple-fights suggests that the correct format is "I feel hurt and frightened that you would say something I feel is so callous."

That's how it should be

Assertive communication!

Major HIPPA violation giving pts full name and Dx in the hallway

why did I cry :( lol This was amazing, I can't wait to be a nurse.

I am an old sitter in the ED i feel you all. This should not happen to us all.

If only

Sure, you do have an excuse for being uncivil, not helping, and the famous story, my mom is sick dead! Please heard it all!!! This definitely is not a good example of civility! Nurses must be able to demonstrate responsibility and accountability , critical reasoning bases on the nursing process and evidence bases science to care for others, work with others and make rational decisions, bases on compassion and ethics, every time every second! No, nursing is not easy, it is hard, dangerous, highly emotional, highly scientific, highly compationate!! Learn to walk like a 🐈 car, smoothly, no sounds, shhh, it me your nurse, you are in ICU, its 2 am, you are ok!!! I am here with you.

Your too sensitive… that’s the usual, or just walks away.

This does not work irl lolol

If you are naive to think it really ends that way - think again!

They left out the part where the senior nurse goes to the nursing station and break room to tell EVERYONE that the new nurse is a “snowflake” and should probably find something else to do because “nursing isn’t for her” 😢😡

Sorry . This is not the reality .

Good luck getting the veteran nurse to apologize. Yeah right...

Yeah right! 😂

Lol