Our BIG Problem With The MyEnergi Libbi Battery Storage System ⚠️

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It's one of the most exciting products to be released in our industry for a long time. But along with that excitement has come a fair share of problems. Tonight at 6 pm join the Artisan team as we reveal just why the MyEnergi Libbi has turned out to be so problematic.
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Опубликовано:

29 сен 2024

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Комментарии : 148

@artisanelectrics 7 месяцев назад

Request a quote from Artisan Electrics here - app.openquote.net/company/artisanelectrics

@GC987 7 месяцев назад

Any chance of a 2024 update on the Libbi Battery Storage System ?

@jneale7715 Год назад

"I wouldn't be on anything, except benefits" his dry humour had me in stitches this time

@DavidBrown-ec2jm Год назад

Yeah that was good.

@FistralG Год назад

Reuben has learned from the master of dry-wit.

@TooMuchInfoSir Год назад

Reuban banter same level as Cory’s - hilarious.

@misstertash1701 Год назад

A lot of our customers have changed from the Libbi to other options. The are now very happy and generating there own electricity. If I am honest, I was left a little underwhelmed after the Libbi training. We have a couple of jobs prepped like this, it will be interesting to see if the Libbi is worth the extra cost + wait or not.

@DezFutak Год назад

What alternatives did you settle for in the end (me being nosey!)?

@misstertash1701 Год назад

@@DezFutak 2 Customers went for the Sunsynk system. Sunsynk is a lot cheaper, so one customer used the savings to get a 3rd battery and the other stuck with his 5Kw battery but has a working system and saved a good amount of money by using Sunsynk instead. 3 Customers decided to go for the Huawei system instead. The price is very similar to the Libbi but the system is a lot smaller in physical size and takes up less space. (especially when having 15Kw of battery). The Huawei is also a high voltage system with 100% depth of discharge. I am still not sold on the Libbi as I like to set my own charge times instead of letting the system decide if I do or do not need to charge. Also not having in installer app is not great in my opinion Our 1st Libbi install is next week though so i could be wrong and love the system once I have installed it and checked it out properly.

@blower1 Год назад

You must be mad to.....one, not only booking in orders for a product that has yet to be released but two, to be doing half of the installation without having the main components on site and three volunteering to be the guinea pigs to be installing a brand new complex product, on it's first revision firmware and hardware into customers premises. I really hope it all works out ok, but good god guys you really are loading your own dice here.

@krissybufton Год назад

Love that the board “recently installed” by Jordan has to ripped out … no forward thinking involved when the first was put in!!!???

@OffroadandRemote Год назад

Reuben's a legend - you're lucky to have an apprentice like that in the team. He just gets stuck in to the work and doesn't complain. Great work on this job Artisan team!

@corymac Год назад

It’s been delayed due to thorough testing, and re-testing. I’ve managed to get a peek into the beta testing… it’s been in the country for ages. Personally I’m glad they waited and made sure it was perfect rather than bow to pressure and push out something that wasn’t 100% perfect and have recalls, like most corporations would 😁.

@M0PAX Год назад

You want it right first time and every time

@BerkeleyTowers Год назад

I've just got my KStar system from China direct.... Are they changing the basic system or tinkering with their implementation?

@cingramuk Год назад

I'm on the beta firmware for the Eddi and Zappi and heard they're making last minute unexpected fixes/changes to the Libbi f/w for issues that came out of testing. I can tell you now though, it wont be perfect, software is never perfect, you'll always find new issues in the real world, it's how they deal with that which makes the difference. On the Eddi/Zappi beta's they've been exceptionally fast at turning around the changes.

@deang5622 Год назад

@@cingramukIf you think software is never perfect then you haven't seen any of mine.

@timahad5165 Год назад

I get they need to perfect the product etc but that's what beta is for....don't ever over promise and under deliver, always best to under promise and over deliver.

@Beeeeeeeeeee Год назад

0:36 not even a minute in and again an electrician doesn't know the difference between power and battery capacity. kW isn't kWh.

@Henry-sv3wv Год назад

kwh is like a bottle of water and kw is the water flowing into that bottle

@iz723 Год назад

pretty sure they know, just using slang

@steveharvey2001 Год назад

My OCD made me switch off at that point and I didn’t watch any more

@deang5622 Год назад

@@iz723Not good enough. Accuracy of what is said is vitally important.

@deang5622 Год назад

Yes, this is a common phenomena amongst electricians I have noticed. And there are many other people that comment on electric videos on RU-vid that don't understand the difference. There's even people that don't know what Ohms Law is and refer to P=VI as Ohms law. I kid you not.

@SquirreliciousMe Год назад

Never agree to sell anything until it exists. Learned that years ago.

@jasonwatson9011 Год назад

Mask up in the loft. Especially in the tight access ones.

@wonderdog8895 Год назад

Spoiler - the big problem is stock was delayed. Saved you all 15 minutes.

@Tom-2221 Год назад

Reuben is an absolute hero for managing to squeeze into that attic. Talk about taking one for the team!

@2Sorts Год назад

The apprentice always fits! I remember, as an apprentice, crawling under a false floor and then up and behind sone dry lining. VERY tight squeeze, let me tell you. Circa 1987, Shell, Bacton gas terminal, Norfolk.

@james141111 Год назад

The Libbi are far too expensive for what they are, you can get an equivalent setup for about 1/3 of the price. £1k per kwh of storage! other solutiosn come in less than £300

@MrKlawUK Год назад

the space they have for plant is probably bigger than my entire house!

@ollieb7394 Год назад

Making me nervous with that bandsaw, you need your material pressed up against the bumper to prevent it from kicking like that.

@jonathanevery6157 Год назад

My wife's name is libby and I'm always waiting for her 😂😂

@beano6452 Год назад

The ubiquitous pink ‘fire’ foam. Please go back and review this with a professional Fire stopping contractor.

@camperchris Год назад

What do you think about myenergi making quarter of the workforce redundant due to decline in sales ? There was such a big push at first

@deang5622 Год назад

Many companies are laying off staff at present. It's unpleasant, it's unfortunate but a company has to do what it has to do to survive. The directors of companies are legally obliged to take decisions in the best interests of the company.

@marossgnv Год назад

Don't worry, everything will be just fine for the directors and their bonuses.

@terryjimfletcher Год назад

@@marossgnv They are the ones that put their money, their effort, their time, their reputation into the company, and will have the risks in the early days. Employees have rights, which the 'directors' will have to honour. I'm sure that Dr Chris and Jordon are hating doing this, which I suspect, in part, is down to the blow-in-the-wind short term policy making AND policy changing by a government who only have the ballot box in their sights.

@EverydayLife621 Год назад

For the average domestic customer I'm sure the libbi will find a market, but lets be honest Victron Energy are already way way ahead, at a similar price point, but you get a much more resilient profesional industrial base product, with worldwide community support in the unlikely event that you need it.

@njipods Год назад

yeah there price point is too high. if your going to charge victron money you should be as good as victron

@craigchamberlain Год назад

I’ve been running a Victron Multiplus-II 48/5000/70-50 with two Pylontech US5000 4.8kWh battery modules since late October 2022 and it has been fantastic. I also added a 6.8kWp solar array in mid June along with a pair of Victron MPPT 250/60 charge controllers and the system is running really well. I’m about to order a third battery because we’re generating more energy than we can store most of the time. As you say, Victron gear is really solid and the community forum is very active and informative so I have zero regrets for following this route. The pylontech batteries have been great as well and seem to be very well engineered. Yes, maybe Victron gear is a bit more expensive but when you pick the products up (if you can!) then you realise you are getting an industrial grade product.

@johnwilde4953 Год назад

@@craigchamberlain Have a very similar set up - except with 4 x US3000 modules and a chunk of AC coupled solar that was already in place - as well as some extra on an MPPT. I had gone down the MyEnergi route with a Zappi and Eddi (plus harvis and hub) and was aware of the forthcoming Libbi, but specifically chose to go the Victron for battery storage instead. I've found the MyEnergi gear to be OK...ish. I was an early adopter, so on Zappi1, which has felt like being a beta tester. Fine for £700 device that I can change out, but there was no way I was putting £1000s down on a beta product like Libbi when MyEnergi are new to this market and have zero experience of batteries, inverters etc. I've been so impressed with Victron - the equipment is excellent and incredibly flexible. I decided to suffer the unit cost (and need for separate TypeB RCD and PEN fault) to get their EV charger - and although a simple device in practice, the integration is night and day better than MyEnergi. Unfortunately I think it has to be said that Victron are an engineering company - whereas MyEnergi are more of a marketing outfit (oh and massive support crew dealing with all the problems!).

@lewispearson Год назад

Myenergi changed the spec sheet a little for the libbi, increased the start voltage a little and reduced the max charge and discharge when you only have one 5kWh battery module. Little bit frustrating but hopefully it's a sign that they are testing the hell out of the system to make sure its fit for release.

@tedbriggs1086 Год назад

The max PV has NOT been doubled

@lewispearson Год назад

@@tedbriggs1086 oh you're right, I misread it. They've specified that it's half the original amount per string. Will edit my comment to reflect that

@SteRumbelow Год назад

5:40 - are those rat droppings to the right? I’m a surprised it doesn’t absolutely stink up there! Last time I was in a roof space where rats had been it was vile! [edit] ah, you mentioned it. Definitely look like rat droppings to me! Be super careful around all that because you don’t want anything getting into an open wound!

@williammartinculleton5875 Год назад

Ruben and I ( Not Me and Ruben ) ☘️🇮🇪☘️

@WillChaput Год назад

Watching this video and I receive an email from myenergi confirming first shipments hitting wholesalers next week!

@AutomatedHome Год назад

Had ours fitted last week, worth the wait.

@jeffreyumeh8580 9 месяцев назад

$234.38 per kWh for server rack vs £608.67 per kWh meaning almost 1/3 the cost, yep I'll be sticking with server rack batteries thank you very much.

@connordines667 Год назад

Good job! Can’t wait for first actual libbi video with it all working!

@JohnR31415 Год назад

Electrician mixing kW (power) and kWh (energy) always makes me nervous… I know you know what you’re talking about - but it just feels sloppy (and very much in the “not neat” CU category)

@DezFutak Год назад

I hear you - but in practice, whilst they don't always use the lingo correctly, in practice they do understand how the systems fit together, which is the important thing in my view.

@wajopek2679 Год назад

There is a lot of different mfrs of hardware and software to manage here for what is really a commercial load installation. Going to need a 200kWhr Tesla Powerpack and Supercharger once the new Bentley EV arrives. 😜

@brettjtodd Год назад

Do you offer your customers/testers early adopter discounts for installations of products you have limited operational experience or reliability history available? Which systems do you currently have operating within internal/office/staff environments?

@paulhalsall2435 Год назад

How would that work? Why would you offer something cheaper just because it’s the first time you’ve installed it? The supplier wouldn’t offer a discount on a product just because it’s new, so the installer/business would just lose money for no reason if he offered it cheaper.

@ram64man Год назад

I’ve been sitting on the fence regarding Libby for my U.K. property, it’s not the first product that my energy has delay, but with so many different companies offering batteries my energy need to meet targets or people will cancel orders,

@neilperry4387 9 месяцев назад

Reuben is the next CoryMac great front man for Artisan imho might have to give him a payrise lol

@edwinkaris9602 Год назад

ive been looking for that kind of trouser with kit spaces and pockets, how can I get one? in Nairobi Kenya

@klarnorbert Год назад

Lee, what's with your new hairstyle? :D

@kslingsby Год назад

Great video apart from the annoying music!

@democracyforall Год назад

Good to work in a team like that, now I am worknig for ITN TV building and man sometime it is just crazy,, a guy came from belfast to do a simple job and he could not do it even though he is the man contractor because it was emergency, Told them boss let me overide the system I did it in BBC , but he said NO, so I said ok let us wait so they can all fire us together since we are a team of two , one manager and one Engineer ha ha ha ha .

@ForTheBirbs Год назад

Great work by all the team. I hope the stock issues are sorted soon! Cheers

@artisanelectrics Год назад

The TIMTAMS arrived today! THANKS! Stay tuned for the upcoming members only video... haha

@ForTheBirbs Год назад

@@artisanelectrics awesome. Thanks for Insta shoutout

@aldozilli1293 Год назад

@@artisanelectrics Can I just interrupt to advise your colleague at the start of the video that the past tense of 'to do' is 'did'. So 'we did' this installation rather than 'we done'. Great that you're giving jobs to foreign migrants though, the language can be tricky. That said we do have the most flippin easiest verbs of any language...cheers

@2391Sparks Год назад

“Way easier than domestic” gobshite 😮😂 Try a run of 900 ladder rack.. Nice job gents, adjustables on the glands, sweet..

@artisanelectrics Год назад

😂

@TeamFoxhoundUK Год назад

Liked the video until the end, hate misleading titles, so now it's disliked

@ajadfax1798 Год назад

It’s a kstar system with just logo change not really my energies product

@MrKlawUK Год назад

no issues with the old and new batteries fighting for excess and cannibalising each other?

@TheBloodypete Год назад

I design embedded electronics, power regulators and converters are still massively in short supply, some common major ones not available in decent supply till next year! Its really frustrating, if you want to grumble at someone aim it at the car manufacturers as they're the ones that triggered all of this! Fingers crossed it begins to ease over the next 12 months!

@deang5622 Год назад

No. There has been a reduction in chip manufacturing capacity around the world caused by a number of disparate factors. You can't blame the car manufacturers.

@TheBloodypete Год назад

@@deang5622 the car manufacturers have been well reported as the trigger. In 2020 the cancelled all of their orders for silicone fabs, assuming car sales would crash. Thus then forced fabs to slash production or sell it to others to soak up the losses. Car sales then actually surged, so car manufacturers then suddenly placed massive, and urgent, orders totally overwhelming all fabrication abd driving all lower cost items off the production lines. These irders are usually placed years in advance, so it utterly destroyed the industry, and its why the lowest cost items like DC-DC converters/regulators and the humble Raspberry Pi have been decimated, as they don't have the margins to purchase the now far more expensive production pricing! We're 3 years later and Raspberry Pi's and power regulators are still totally screwed!

@deang5622 Год назад

@@TheBloodypete No, you are wrong. You are mixing up trigger and production capacity. The fundamental issue is insufficient capacity to meet the demand. There have been a number of incidents around the world in different countries which have conspired to adversely affected production capacity. And *THAT* is well reported.

@TheBloodypete Год назад

@@deang5622 that compounded the existing issue! Demand doesn't suddenly triple out of nowhere, and production capacity doesn't hugely decrease out of nowhere, otherwise these events would have been occurring every few years! It was a combination of factors that lead to this, which is which its still having an effect now and going forwards!

@deang5622 Год назад

So you dismissed the reduction in production capacity and now you accept it.

@jonathanwiltshire2221 Год назад

Bit unfair getting the youngest to sit amongst the rat droppings!

@djoneselec5100 Год назад

I have two orders for a Libbi for installs later in the year - do you think it'll be a game changer?

@chrisyoung7362 Год назад

In short no, there is a plethora of different manufacturers and batteries out there but what it does come down to is a well designed system to meet the needs of the client, your ultimately buying the product to reduce and offset imported energy and maximise your energy security and usage. Will myenergi libbi battery be good..... Undoubtedly.....will it be the best.... I doubt it

@bradleyarcher9840 Месяц назад

Absolute click bate.

@patrickchambers5999 Год назад

Ah ha the typical hurry up and wait!

@jordanspencer5101 Год назад

2:07 my guy didn't test for dead ;)

@M0PAX Год назад

That’s a shame on a great brand😢

@klarnorbert Год назад

Better safe than sorry. Look at all those Tesla recalls...

@thesteelrodent1796 Год назад

We have a saying in Danish: "Lad være med at sælge skindet før bjørnen er skudt", which translates to "Don't sell the pelt till you've shot the bear". Meaning: don't promise or sell a product you don't have on hand yet. It's terrible business practice and you have no idea if the product is any good till you got your hands on it

@martinburgess2322 Год назад

Another spot on job as always👊😎👍

@jonwragg3822 Год назад

2:16. Shouldn’t you be using LOTO on that isolator you switched off. What’s preventing somebody else switching it back on again. Your safety. Shouldn’t you have checked the board for live connections before stripping it out.

@barrieshepherd7694 Год назад

Those naked backboards you put in look awful. Why use them as you are just screwing them onto what appears to be a perfectly good flat wall - which is ready finished to match the room.

@JorgeAMG187 Год назад

Why not use Trunking at 8.38 in Germany that would be a no go. Looks like a cheap shop fixing cabels like that even if its in a Garage

@kristiangoransson6104 Год назад

The amount of fuse boards ripped out in the UK is amazing. A Swedish customer would tell the sparky to get lost. How come you just don’t add additional fuses in a separate box?

@MikeGorman-nb4hm Год назад

Well it’s a risk to sell a product before it’s actually being shipped. Growing pains and traps for the in initiated. It’s never a good idea to use customers as test subjects. Oops!

@Beariam24 Год назад

Hahah I had the very same email! Had to put off my customer so many times! Had to go to Solax in the end. Very very bad business from myenergi

@rosserd1234 Год назад

I remember being caught out with the olive as an apprentice and spending about 10 minutes fiddling in the end i asked the spark who showed me the taper 😂😂

@stewartstewartstewart Год назад

Litterally nothing happens in this video. Delays in expensive batteries, boo boo, it’s a rich man’s problem

@darkninjaproductions Год назад

What is the backing board you guys use to make it look all nice on the wall behind? does it add any fire proofing at the same time?

@alastair-r3676 Год назад

I would be wearing a mask crawling around in any loft, all that dust and fibreglass particles going into your lungs.

@mattys5686 Год назад

No safe isolation 🙄

@kevy427 Год назад

Wouldn’t have got a tingle from the battery/solar if he’d practiced safe isolation but it appears far too infrequently in the Artisan videos. No lock on the rotary isolator either after Lee turned it off🤦‍♂️

@jacktissington Год назад

Who cares

@jpelectrical7677 Год назад

@@jacktissington Probably their families when someone is seriously hurt or killed

@zjzozn Год назад

Dave!

@marymadigan9707 Год назад

I really admire ye guys your workmanship is outstanding so neat and tidy awesome 👏😎🇮🇪

@farmersteve129 Год назад

I hate being negative, but you've sold a product that wasn't even available at the time... and then proceeded with installation work that might have to be changed if an alternative product has to be sourced... and you've gone down this route with multiple customers!

@artisanelectrics Год назад

Doesn’t sound negative at all 😂

@OraEtLabora0 Год назад

17:22 "on the same 🚢" ... all the way from Chaina...

@rayblackdog8742 Год назад

Why not use another product? Tell MyNoEnergy where to go!

@FistralG Год назад

Seeing Reuben in the loft space reminded me of why Victoria chimney sweeps employed young boys to fit into tight spaces. 😂

@letstalkcars9991 Год назад

Just curious, how much business does RU-vid actually bring you?

@deang5622 Год назад

£30,000 a video. If it doesn't do that, then it's not worth the effort...

@jeroen5838 Год назад

Do you have any regs over there where on the property you are allowed to install batteries? I wouldn’t want them under the same roof as my bed. How nice and safe they promise to be. In Germany there already have been a few domestic battery fires, the vendor have turned them all off remotely to “investigate”.

@grahamstevenson1740 Год назад

I think certain battery types like lithium (ferrous) phosphate are much less prone to fire than NMC types (often used in vehicles). They may indeed be all but non-flammable. A key factor is the electrolyte solvent. Water solutions are obviously much safer than organic. Lithium phosphate is being widely sold for home storage systems.

@OraEtLabora0 Год назад

🤔5:52 are those RAT's 💩?

@chargeheadsuk Год назад

Great video chaps, initially I wanted a libbi but i 'm thinking i may be able to use my electric TVR for battery storage and connect its Vehicle to load to help power the house. Watch this space!

@deang5622 Год назад

But where is the electricity coming from to charge up the TVR battery?

@tedbriggs1086 Год назад

You’ve only wired one radial circuit between all 3 controllers. If each libbi is going on a different phase then the controller has to be fed from the same phase aswell. So you need 3 radials for the 3 controllers

@deang5622 Год назад

I don't agree. The interfaces supported by the Controller are WiFi for the internet (as well as hard wired ethernet) and RS485 for the inverter. I presume you think the RS485 Comms won't work? I won't explain my reasoning yet because I want to hear yours. But I think the data comms over RS485 will still work even if the controller and inverter are running on different phases.

@lewis94uk Год назад

It's just a control circuit, no different to having a contactor circuit doing multiple outside lighting circuits

@deang5622 Год назад

@@lewis94uk Completely wrong. The control by the Controller is achieved by data communication over the RS485 serial communications protocol. We are NOT talking about switching of mains voltages and currents. Absolutely no resemblance to a contactor.

@tedbriggs1086 Год назад

You crack on then lads, wire one circuit for all 3 controllers and see if it works properly. Myenergi literally tell you in training that the controller must be on the same phase as the battery itself. Think they might understand their own libbi more than youtube sparkies

@rowifi Год назад

It's possible the controller uses the phase cycle zero cross point to measure something relevant to that phase, but I cant imagine why they would have phase sensitive stuff away from the power control electronics. If it doesnt then there's no reason a controller couldn't be fed by any phase as it will be using low voltage dc to function. Unless they just want to ensure the controller stays powered in the even another circuit fails.

@adamnuttall5714 Год назад

Isn’t it a rebranded KStar CYG

@AutomatedHome Год назад

myenergi are quite open about using thre KStar hardware. Their secret sauce is their controller and the integration it brings with the rest of their ecosystem.

@ryanmcconnell5740 Год назад

Yes but more expensive because they slapped a myenergi sticker on it

@adamnuttall5714 Год назад

@@ryanmcconnell5740 about right. My such a shame myenergi make some great products, never had them down as piggie backing another. Let’s home they make them both compatible so customers can just buy a KStar battery instead of extra expense.

@JacovanNieuwenhoven Год назад

Or let them equal the price of the kstar battery ( add some 10% or whatever) paying 50% more seems to much.

@cingramuk Год назад

From what I've gathered on plenty of different forums, ME did try to get someone in the UK to manufacture the batteries, and even had a crack at it in house, but the expertise is out in China. What they've done is taken the 'dumb' battery and made it integrate into the ME ecosystem. It can do very clever things that you can with other batteries, such as letting the house run from batteries and charge the car alone from the grid. I can do a lot of what ME offer with my Victron inverter, home assistant and Pylontech batteries but its taken a lot of effort, and if I charged myself my day rate for the work, it would have been more expensive than the difference of a Libbi over this kit. In saying that Libbi was meant to be coming this time last year, so glad I didnt wait and just got on with our install!

@ajadfax1798 Год назад

Why not just fit k star System it’s exactly the same a

@ajadfax1798 Год назад

It’s a kstar system with just logo change not really my energies product

@deang5622 Год назад

That is not true. See my other post on this.