Patient safety concerns arise over Amazon’s One Medical call centers after document leak 

Serious questions are rising over a new player in American health care: Amazon. In 2023, the online giant bought One Medical and its primary care clinics across the country. But leaked documents reported by The Washington Post show call center staff who lacked medical training put more than a dozen patients at risk. Lisa Desjardins speaks with Washington Post reporter Caroline O’Donovan for more.
Watch PBS News for daily, breaking and live news, plus special coverage. We are home to PBS News Hour, ranked the most credible and objective TV news show.
Stream your PBS favorites with the PBS app: to.pbs.org/2Jb...
Find more from PBS NewsHour at www.pbs.org/ne...
Subscribe to our RU-vid channel: bit.ly/2HfsCD6
Follow us:
TikTok: / pbsnews
Twitter: / newshour
Instagram: / newshour
Facebook: www.pbs.org/new...
Subscribe:
PBS NewsHour podcasts: www.pbs.org/ne...
Newsletters: www.pbs.org/ne...