Hello there. Thank you for getting in touch with us. Yes, you can wash your OneBlade body with or without attachment. Turn your OneBlade on and rinse the blade and handle under lukewarm water. We hope we have answered your question. If you have any other questions, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6057Ohw5d.
Is rinsing with warm water really enough to thoroughly clean it? I know for other razors it’s recommended to use rubbing alcohol every now and then. Is that not advised for this?
Hi Kyle. Thanks for your message. Check out the methods below to clean your Philips OneBlade. Avoid banging the handle of your OneBlade against a washbasin or other hard surfaces to prevent damage. Blow off any leftover hair on the blade after removing the attachments from the tool. Turn on your OneBlade and run lukewarm water over the blade and handle. Separately, rinse the attachments in warm water. Don't use a towel or tissue to dry the blade. Allow the device and its attachments to air-dry. Avoid using tweezers or other pointed implements to try to remove hair from the device. For additional information on how to clean your Philips OneBlade, check the following video: to.philips/6051P6Wu9. Please feel free to get in touch with us if you still need help with your query. We can be found on Twitter (@PhilipsCare) and Facebook (@Philips). You can still contact us if you don't use social media by visiting to.philips/6052P6Wui.
Hi Durgaprasad. Thank you for contacting us. We would like to let you know that our Philips OneBlade is fully waterproof, so it is easy to clean just rinse it under the tap. You can shave wet or dry, even in the shower whichever you prefer. We hope this answers your query. If you have any additional questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/60503OdQ0.
Can I wash the blade mounting on the OneBlade? The place on the handle where you mount the blade, is it safe to take off the attachment to expose the mounting and run it under water to clean it? Just had my first shave with the OneBlade and it went better than expected (it was fantastic!) and I want to give it the best care that I can
Hi there. Thank you for reaching out to us. We understand that you would like to learn about the cleaning process for the Philips OneBlade. We would like to inform you that you should first remove the attachments from the device and then blow off any remaining hair on the blade. After that, turn your OneBlade on and rinse the blade and handle under lukewarm water. Finally, rinse the attachments separately under lukewarm water. If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: to.philips/60545eNkK.
it didn’t work. I had mine clog up after a single use or two because it got so much skin and gunk in it. tried cleaning it but still isn’t as good. Ig shower and clean before use and don’t apply deodorant before shaving. Brand new blades and had been using this for a while. I’m looking for a better body hair trimmer.
Hello Caleb, thank you for reaching out to us. We’re sorry to hear that the tips provided in the video are not working. Could you please share a picture of the product details imprinted on the back of the handle and your country of residence via a private message on social media? We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: to.philips/6053l8JtJ.
Hi Budi. Thank you for your query related to our Philips OneBlade 360. We'd like to let you know that the battery status percentage is displayed on the front of the device. The charging symbol blinks orange when the battery is low. The percentage shows 100 when the battery is fully charged. It will remain continuously lit. It takes approximately 1 hour for this device to charge fully. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and Twitter (@PhilipsCare).
Hi there. Thank you for contacting us. We're sorry to hear that you're having issues with your OneBlade. Your OneBlade is equipped with a blade-wear indicator that will slowly change after use. The pattern on the blade will let you know when it's time to replace it. The pattern on the blade will slowly change to an arrow symbol, indicating it is time to change the blade. For some of our older models, the device will gradually display a green bar instead of showing the arrow symbol. How often you shave and accessories such as combs or guards may impact the blade indicator. For optimal performance, replace your blade once every four months. We hope this information helps. If you have any further questions, please feel free to contact us on Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6051OMgtS.
Hello there. Thank you for reaching out to us. We are sorry to hear about your experience. In this case, please elaborate on your concern with pictures via a private message on social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: to.philips/6050R2To6.
Hi there, thank you for reaching out to us with your query regarding the Philips OneBlade. We only recommend cleaning OneBlade with cold or lukewarm water, without soap or any other cleaning liquid. The OneBlade blades have an anti-friction coating for easier gliding over the skin and to avoid skin irritation. If soap is used for cleaning, this anti-friction coating wears out faster, and the blade would have to be exchanged faster. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: to.philips/6051Z2nzx.
@Philips THANK YOU so much for the info and fast response! I just purchased a OneBlade today. Tried it just now and wow, my problems with shaving are now OVER! Due to my super sensitive skin, I'm unable to shave or electric razor more than twice a week, I have to space each shaving 4 days apart due to major, major irritation. This has been my issue since the mid 90's! I am so GLAD I discovered the OneBlade!!!! Now I can shave every other day and not look unprofessional at work!! This thing is a BLESSING to us with sensitive facial skin. Thank you!!!!
We're very grateful that you took the time to leave us an appreciation note. We are glad to hear that you liked our Philips OneBlade. Your words made our day, and we welcome you into our OneBlade family. Keep enjoying!😊
Hi there. Thank you for your inquiry regarding the Philips Norelco OneBlade 360. We are happy to inform you that our OneBlade is completely waterproof, which makes it easy to clean. All you need to do is rinse it under the tap. You can shave whether your skin is wet or dry, even while taking a shower - whichever you find most comfortable. You do not require any shaving foam. We hope this clarifies your query to us. If you have any additional questions, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare).
