Great question! You can service your dropper as many times as you'd like without damaging the post. However, the more often you service the post, the more likely it is that the nylon cable sustains accidental damage and the more materials (rubbing alcohol and bike grease) you'll end up using. Unfortunately bike grease isn't the most affordable product, so the costs can add up if you service your dropper frequently. As every rider rides in varying conditions and uses their bikes for different durations of time, there is no absolute answer for how often you should service your dropper. So our best recommendation is to service it either whenever you like, or when you feel that the dropper is sticky or slow in its movements. Hope that helps!
Great video. There are so many bad videos out there from self-promotional people that think we navigated to a video about a specific product not to learn about that product, but to see how hip & cool the video creator is
Great tutorial! The only thing that slowed me down was getting the cable through the pinch bolt. It had a little nub on the end, but I worked it through and grabbed with the help of a pick. The post went from gritty, to sliding like butter! Thanks!
Great video! Followed the directions in the video and my dropper is just like new again. It was starting to get crunchy going down and now it's smooth. Re-assembly was a little tricky getting the outer assembly over the brass keys but just be patient and it'll be back together before you know it.
Ascend model very similar. Doing it tomorrow. Note...found water in lower assembly. Lots of metallic corrosion in some parts. Sitting unit on top of pc rad to heat and evap....wish me luck..... Thanks for vid.
My nylon cable broke on the second day. Not ideal. Luckily there was enough slack at the bottom that I was able to tighten it back. It's good that this video exists and it is WELL MADE, but I shouldn't have to fix my dropper after maybe 3h of riding total.
Sucks for you. Mine lasted 2 years before it broke. And I ride an average of 3 time a week for the past 2 years. This is the first problem I've had with it.
Note for anyone - I was surprised when the brass keys you see at 2:55 or so fell out and tried to hide on my garage floor. Took a while to find them - so be careful and clean over the middle of a table and be prepared for the brass keys to fall out of the the machined slots that they fit into on the cartridge. That said - seat post works much better now - amazing what a service and some new grease can accomplish.
If you have quit smoking or drinking recently, I would not recommend attempting this. Video makes it look easy. If you can afford to have a shop do it, pay up.
Wondering why you don't mention cleaning and greasing the upper bushing, and also cleaning any grime that might be on the inside of the seal and greasing that to help keep contaminants out?
Thank you for the video. I got a hint (2:56) how to change direction of cable connector on similar seatpost. My leg touched the connector time to time and it is not a fat (err not only a fat ) )))
Watched entire video twice and read every comment. Can't figure out why a dropper post would seem to function great in every way, except that it is buckling under just a little bit of weight (maybe 75 lbs) with a little force I can compress the post with no tension on the nylong string with my two hands, and hear what sounds like air leaking. Which makes sense... because the highly compressed air designed to hold up a 250 lb rider has to go somewhere when compressed when the post is dropped, right? Anyway. Wish the video explained the concept of how a dropper post with no manual air compression works.
Hi! If you've been following the recommendation at around 6:20 and it's still not working, can you reach out to our Customer Service team directly via info@pnwcomponents.com? They're super quick in providing answers and should be able to help you out. Thanks!
Hi! We would not recommend using WD40 in place of rubbing alcohol. Once dried, the WD40 would leave an oil-like layer on the dropper while the rubbing alcohol will remove the previous grease and clean all the way down to the alloy. If you don't have rubbing alcohol on hand, we would also recommend Dawn soap as long as it is thoroughly rinsed off. Cheers!
Hi Nabil, we'd love to help you out with your nylon cable needs. Can you reach out to our Customer Service team via email at info@pnwcomponents.com? Thanks!
