Polar Support | Always on mode 

Thank you for the message! Just to make sure, are you using Polar Ignite 3?

@@PolarGlobal no Polar Ignite

With Polar Ignite it's not possible to set the backlight always on apart from during training sessions. To enable the backlight always on during training, you need to swipe down from the top of the display to pull down the Quick Settings menu. Tap the Backlight icon to select Always on or Automatic.

@@PolarGlobal great thanks