Hertz gave us a polestar on our trip to France and we spent hours every day either looking for compatible chargers (car software is pretty useless) or charging … I would NEVER EVER accept another polestar again! Horrible experience.
Great videos! I'm about to get a Polestar but was wondering whether there was a scheduled charging option in the car? I've moved to Octopus Go so scheduled charging is reasonably important as my home charger is an old "dumb" one
Thanks! Unfortunately there isn't a schedule charge option yet but I believe it's coming with the app in a few months. I've got an older charging unit and I bought an Ohme smart cable, this let's you do scheduled charging and also links in with Octopus Go. Works really well and Octopus customers get a discount on the purchase price
@@ShortCircuitPS2 i am not to worried as lang as ik can charge mine to about 80% overnight which shouldnt be a problem. The company installing my home charger should be in touch early next for the installation details. Polestar2 should be here mid december ;-)
Good video you tell about charging and it's interesting. I get my new Volvo XC40 Recharge the first week in December. The electrician where I live told me that I have access to 400 volts. I'm probably lucky and I've upgraded the charging box and cable. It will be installed one month before the car arrives as soon as they arrive. 400 volts then I may have the option of 11KW at home. I buy a charging box from DEFA they said I was lucky to have access to 400 volts.
My original charging got dead in 2 days and the dealership sent me a 2nd one. They both worked for the first time and came up with blinking red lights in the 2nd use. Anyone got the same issue ? We are using 110v at home and tried with multiple outlet evens the oven's one with 240v. Always blinking red lights which indicate critical faults on the manual.
Hi you mention about the Polestar not coming with a 7KWH suitable cable, do Polestar offer this in their option list or do you have to buy from a third party? If so, do you recommend one? One another point, did you have a Podpoint home charger installed? what is your experiance on home charger installation please? Thanks
How do you go about connecting your charging cable? Charger end first then the car and is disconnection the reverse of this? Does it matter either way?
Thanks for another great video. Does anyone know if the Ohme app links into the Polestar API successfully? I've read that for full functionality of the Ohme cable (such as allowing the Ohme app/controller to know how much charge your Polestar has) it needs to be able to link into the Manufacturer's API during setup. Just curious to know if your Ohme app knows the charge level of your Polestar before I take the plunge and buy one!
It doesn't at the moment unfortunately and I'd love it if they added this feature. Right now you can get the Ohme app to either charge till the car stops charging or to add an approximate number of miles. It works ok but there is room for improvement
Hi Bradley, based on your experience would a total 104 mile commute around the M25, with a recharge at home every night to 90% (with an 8hr 7kw charger) work even in the worst of weathers? Would appreciate your thoughts...
Hi Ed, yes that would work totally fine. I think the worst I've had was about 185 mile range when it was about 3 degrees in heavy rain. On that basis if you charged to 90% and aimed to get home with 10% you'd have a range of about 148 miles so should be totally fine.
Hi Bradley, our polestar goes into Volvo on thursday for a check of the range., We've been keeping tabs on our range since we got the car. Ignoring the fairytale range showing on the car dashboard we go with the google maps estimates which are very accurate. However we are only getting between 1.3 and 1.75 miles per percentage. As a reality check what are you getting as range? best wishes Nick
@@ShortCircuitPS2 good to know, your worst is better than our best. we dont even boot it when we are range checking, hopefully the techs at volvo will be able to find something and rectify it tomorrow - fingers crossed !
@@ShortCircuitPS2 some journeys were about 40 miles round trip and others were 130 mile round trips, pre heating for each of them. Despite what the Polestar range checker says we arent seeing much (if any) difference on town / country or motorway travel. Yesterday we did a 130 mile round trip with 115 of it on the motorway and got 1.75 miles per % - Like you we are running on 19 inch standard wheels which is apparently better for range than running on 20 inch rims
@@FootprintPhoto How did you get on? 130 to 175 miles to a 100% charge doesn't seem vastly different to what I get on my short journeys. 130 miles is pretty much what get as standard although that's on 20" wheels. On a longer run I was around 190 miles for the full 100%
FYI the supplied 16 amp 3 phase cable will give you 11 kw charging, but only when you are connected to a 3 phase supply. At home, on a single phase supply you will only get 3.6 kw as you have said. To get the charge rate up to 7 kw, you need to purchase a 32 amp 3 phase cable, which is what the car should have come with in the first place☹️
Well, everything is depending on the fuses you have in your house, upstream of your wall box, or plug socket. After that, the cables will be a limitation.
Another informative video, thanks for sharing. Yes, it's odd that polestar supply a type2 cable rated at 16 amp. Seems to me that they are out of touch with UK electricity supplies, or are penny-pinching. Fwiw the id3 has a 16 amp cable too, crazy.
