My portwest jacket failed in less than 12 weeks. The cable at the battery connection failed. My jacket bought with my money, so it was looked after. The seller said he didn't like my chances of warranty so I thought it best to warn others. A good jacket otherwise, bought undone by a flimsy connection.
Howdy Jeff. That’s no good. This is a fairly new product for us - we’re not aware of any failures at this stage from our stores. All the best with the retailer. It may be able to be repaired if the retailer isn’t able to exchange/refund depending on their policy.