Presentation for volunteers 

Here is a brief presentation of the services of the Centre d'assistance et d'accompagnement aux plaintes - Laval (CAAP - Laval). This video is for volunteers who work with vulnerable people who are not satisfied with the services they have received in the health care system.
To file a complaint or for more information, call us at 450 662-6022 or visit our Website at www.caaplaval.com.