In this video, we explore the critical concepts of process and customer orientation and their significance in driving business success. Learn how a focus on efficient processes and a customer-centric approach can improve overall performance, customer satisfaction, and loyalty. We'll discuss practical strategies and real-world examples to help you implement these orientations in your business. Join us to understand how aligning processes with customer needs can lead to sustainable growth and a competitive edge. Don't forget to like, share, and subscribe for more valuable insights!
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13 окт 2024