Reactive to Revolutionary - Tying CX and Digital Transformation 

Reactive to Revolutionary - Tying CX and Digital Transformation | Panel Discussion | World CX Summit - India 2022.
Panelist:
KV Dipu, Senior President - Head Operations & Customer Service, Bajaj Allianz General Insurance
Dharmender Narang, Senior Vice President- Chief Customer Experience Officer, IIFL Securities
Hari Shankar Mishra, Sr. Vice President - Customer Experience, Future Generali India Insurance Company Limited
Nitin Jain, Head of Customer Experience (CS&L and Sales) for India & Middle East and Africa, Mondelēz International
Moderator:
Sujay Kalaria, Vice President - Digital Strategy, Transformation & Digital Business Build,
Bajaj Auto Limited
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About World CX Summit
World CX Summit is a thought-leadership-driven, business-focused, global series of events that takes place in strategic locations across the world.
As a part of the global series, the Indian edition will be gathering pre-qualified CX leaders ‘all under one roof’ to discuss how the latest CX technologies and customer insights can be combined to transform CX with a new approach
The summit will also host a combination of insightful sessions, keynotes, case studies and panel discussions sure to deliver actionable insights that attendees can apply to their Customer Experience strategies.