It is an easy fix but they obviously have a defective design. I have had to replace two motors in my Reef Mat 500. The second time I asked for two replacements but they only sent one. They told me the second one was a new design and shouldn't fail. I can't believe this didn't come up in pre release testing.
That’s it you have shown me the last video I’ll ever watch of Red Sea there tanks seals let go within 5 years there products seem like they just pushed them out to make money without testing and there only response is if it’s not working replace it. My new tank will be a Cade and there will be no Red Sea products anywhere on out
When mine gets near the end of the roll I have had a couple of jams. The fleece tends to literally stick to the sides. I hope yours is good after the repair.
The protein skimmer is working just fine, I would say my only complaint would be it’s not quiet. Next time I will get a dc skimmer I think. Red Sea has a conversion for this skimmer to be changed to dc I may try that one day. Thanks for watching 🙏🏻
Is there no seals at all? Also why not make them send you a whole new box, why accept changing the motor?? Looks like there is no conformal coating on the circuit board either, typical redsea nasty electronics and hardware junk in a pretty box.....