Cant believe how ridiculous they make it to just dump and clean the pan...appreciated Sir I have this model in black and now I know what I'm in for thank ya
I have had this fridge for 16 years and NEVER cleaned the drip pan only because I could never figure out how to remove it. This video is GREAT!!! The fridge in the video is the same model as mine and now I can clean all the black crap out of my drip pan. Thank you so much for the instructions.
I just followed his instructions to remove the drain pan, I STRONGLY advise anyone attempting this to be careful. If you look closely at 2:09, he pulled hard the filter assembly resulting in detaching the plastic tube from the assembly that its connected at the back of the fridge, which is a pain to reconnect and a mess with water around. what I did to avoid that, was to unscrew the attachment connected to the plastic tube on the back of the fridge to gain inches in order to pull up the filter assembly ,NOT TO THE SIDE!!! as he explained in the video, with the fridge door open so you can take the drain pan out.
I watched the video and noticed the same thing. It explains why the Appliance Parts Pros video shows the water inlet valve and one of its water lines being removed, then disconnected.
I just like to give a big thank you for this video I found online. My daughter and I were able to remove the drip pan for replacing. This video was awesome.
Thanks for the great video. I had a water leak for 4 years, completely ruined my kitchen floor . Warranty repair man couldnt fix it, and warranty expired. Tried a do it yourself after watching this video and found the tray cracked and the aluminum plate on the bottom pushed up. Likely damaged by home depot movers when I bought this thing. Finished the repairs and hopes it holds up.
Just did this, couldn't find the smell for weeks. You are a lifesaver! THANKS A MILLION. Ps I wish I could kick the guy that designed that drain pain removal process in his jewels for sure
I’m curious to what yours smelled like? I am having water on floor on freezer side on & off but now there’s a smell. I haven’t seen water leaking lately but the smell is strong. And now food is taking on smell. It’s a chemical like smell. Almost like acetone or nail polish. Comes & goes but can u tell me what u experienced. Ty
I fix many different appliances for friends and neighbors, always for free, and I have to say that your videos are the best. Very clear explanations and well filmed. Today it will be a Whirlpool fridge drain pan and water dispenser hose. OK, it helps that I saw beer in the fridge....
I miss the days when all I had to do was pull out the front grill with my hand and pull out the drain pain with one hand. Then all I had to do was empty it and clean it. Now I have a refrigerator with the freezer on the bottom and no idea if there is a drain pan.
Unbelievable. What a poorly designed product that requires you to take the thing apart to replace the drain pain. Shame on you Whirlpool. Thank you PartSelect for the video.
great video! i smelled something, and found out online it was a pan..then came here to find out how to remove it..thanks alot..not even gonna say how i was trying to get it out before i saw this video..
We had a service call and the repairman said that those lines have never been made long enough to pull out the filter housing so you can get at the pan. Did you have to disconnect your lines or did you have slack in the lines to pull it out of the way. We have the exact same fridge in this video, do you have the same one?? Thanks for any info you can give me.
Frank Crisp mine was a whirlpool, but it had ice and water, so there was a filter there, so it looked alot like the one on the video..i took off the screw holding the filter in but i didnt take the filter out, just moved it to the side, since there wasnt alot of slack, with the lines connected, but i was down there, so i had a choice, take off the lines, or just work around it..i chose b....i had to cut the tape that kept the pan in place, in the front and the back, just like the video..just because i felt id never get the filter to go back into that exact spot, i left it intact, and just pulled the pan out from the front, and let it slide out from a little space that was under the filter..it took a little muscle, since it was 2 feet long..at least mine was, but it did save me the service call, and the oder in that pan was horrific!.. i hope that info helped..but i couldnt have done it without this video.
Asked the man at the parts store if the new pan was as cheaply made as the original. He said it provably was so I went to the $ store and bought a plastic pan that fit inside the original pan. Took the back cover off and slipped it in and placed it under the drain tube. Problem solved. I live in a very high humidity area and have had no problem.
All I have to say is check how to do stuff like this before you buy a fridge. This would be a deal breaker for me. It is poorly designed and not user friendly. Thanks for the informative video.
my home came with the GE refrigerator and it's the first time I ever had a refrigerator with the freezer on the bottom. I would never have purchased one like this. From now on I will ask and make sure the darn drain pan is an easy pull kind like my Mother's was. I hate the heat coming out from the bottom front too.
No doubt!!! I have never seen a crappier placement of an evaporator tray in my life! I've had a lot of refrigerators, and this is the worst design I've ever seen.
I have the same refrigerator as the one in the video (Kenmore). The video is accurate except for one thing peculiar perhaps to later builds. The input line for the water filter is anchored to the back panel with a small clamp. This would not allow the filter to come forward enough to clear the way for the tray to come out. After removing that screw, the line flexed enough to just barely get the filter out of the way and extract/replace the tray. My old tray had a crack all the way down the side and was creating huge puddles of dirty water. It's all fixed now. Thank you for posting this video.
@@jessicademoines5778 It should be the one at the bottom right just before where the inlet line for the ice maker starts going behind the rear cover and under the refrigerator.
Hi. Thanks for the video. It was very easy to follow. Because of you we didn't have to spend money on a repairman. Plus I found out where the water filters go..lol.. Thanks again. : ) : )
Bought a new fridge. Moving old one to garage had to drain tray to move it. Years old and gross. Thank you soooo much for this. You made it look easy but I got it :) thanks again
To Steve at PartSelect, I too have this exact model and cannot get my drain pan out because of short lines. I assume a higher up in the manufacturer of this fridge must have looked at the schematics of this design, saw those slack lines and thought "what's that there for? I could save the company 10 cents per fridge if I shorten them up" (sorry my frustration speaking) Could you please post a video showing how to disconnect/reconnect the hose from the inlet water valve so that we can get at this silly pan. Thanks Steve
We did a video of replacing the water inlet valve on this style of fridge, (actually the exact same fridge), and that shows disconnection of all the tubing to the valve. The first tube that was disconnected in the video is the one you are asking about. Here’s the link: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-eNGe_VUDIBA.html
Many thanks my friend for this. This is my exact refrigerator. I was afraid I was going to destroy something by yanking on that toe-panel. Now I see how it attaches, I will go have at it again with gusto.
Thank you so much, for the video. It's just what I needed. My drain pan is completely full. I am going to try this, to drain the pan, hope I don't need a new condenser fan ...
I found the easiest way to do this was actually to pull the whole bottom bracket off the fridge (black bolts at the bottom in the video) and pull it out from under there. Otherwise you can't get it out from around the filter holder without somehow disconnecting the lines from it. It was pretty easy, just drop the fridge off it's wheels by driving out the bronze bolts, then remove all the black bolts along the front - came out easy after that. It all went back together without any drama.
On my fridge, I placed a plate at each side to protect the floor, then used a pry bar to raise the fridge and insert a spacer on each side. This took the weight off the front wheels. Then unbolt the front chassis bar. Gave enough access to remove the drip pan. No need to disconnect any water lines. It was still tight but it worked! Note: After cutting the tape at the front of the tray, push the metal tab down to provide extra clearance.
Thank you for this video. I got the pan out and cleaned it. Disgusting. Please forgive me for saying so, but after going through this, I believe this is a very stupid design. My last fridge allowed you to just pull it out with taking anything apart.
It's actually a secretly brilliant design. The manufacturers don't want you to successfully maintain your fridge, they want the fridge to go bad over time so you will buy another one so they get repeat business.
You can disconnect the inlet tubing to the filter housing from the water inlet valve at the rear of the unit. This will allow you to pull the housing out.
If it would be possible to reach through from the front to the piece of tape at the back of the pan, maybe could cut the tape with a razor blade or something and you wouldn't even have to pull the refrigerator out and take the back cover off. Probably just wishful thinking on my part. I guess I'll find out tomorrow when I tackle this chore. Thanks for the video though, it doesn't look like it will be too tough. I just hope the drain pan isn't full of water, that would make it kind of messy.
At 1:53, you mentioned a water line that was restricting your removal of the filter holder. You said to go to the back and give it some slack. At 2:08 you pull it hard enough to pop the water line loose. But you never showed how to reconnect it.
William Rossbach I just did this procedure and rather than pulling the rear of the tube out I removed the front of the short tube from the filter housing. The connectors are a friction/compression fit so you will have to push and hold the plastic collar in towards the housing while pulling the tube out. To reinstall you simply slide the tube into the collar and it will go in until it bottoms out.
I tried your way which sounded simple enough, but I could not get enough pressure on the plastic collar to release the tube. I then went to the back of the refrigerator and took loose (2 screws) the solenoid water valve assembly. I was able to move the plastic collar on that end. Then I followed the directions in the video and then pushed the plastic water line back in place. There is a definite click when it is seated. Be prepared to use needle nosed pliers to get enough lateral pressure on the plastic collar.
hi, thanks for video but you didn't mention the loose water line connected to filter which allowed you to pull unit out. clearly you have to disconnect a water line to filter when working on a functional unit before pulling out filter. That info would have been helpful but will figure out myself.
I am extremely impressed with so many high quality DIY tutorial videos, I did order the following items from Sears Part for my Whirlpool Refrigerator model # ET8LFKXKT07. 1) 819043 Refrigerator Drain Pan Heat Probe 2) Tube part # 2205294 The reason for the order is that, water is leaking down from the upper freezer to lower part. I will also need to know how to remove the ice maker in order to access the element and that drain hole to clear it. These parts have already arrived. Just need a DIY video installation tutorial to guide me in the process. The video should if possible, have captions in English language. The video tutorial should be specific to my model as indicated for easy guidance. Please, advice.
My 25 year old Kenmore elite side by side had a relay go bad and all the blocks of ice in the freezer melted and I still think after the repair that there is still too much water in the pan and anytime the anti icing comes on it overflows. So I need to either remove and empty it or find a way to empty it in place. Mine has no water filter.
Another question. Would it do any harm to not use the tape when you put the new pan in? That way you wouldn't have to pull the fridge out and take the back off just to cut that tape.
Stupidest design ever for a part that is supposed to be cleaned or replaced. Literally no way to get any play in the hoses to move the filter out of the way and remove the pan, and as a result, had to clean it by hand leaving the pan in place, which was almost impossible. Disconnecting the hoses was not viable as it would be almost impossible to reconnect them while lying on the floor. No way to do a thorough job. Smell was nauseating.
Dana Minyard agreed about stupid design. I undid two more bolts in the back that was holding the shorter water line. Gave me juuuust enough slack to get the blasted tray out
This comment is so spot on.I tried for an hour to find a way to contort that stupid pan and squeeze it out the hole not big enough that it started to crack. I literally had to give up or risk having a fridge that drips water on the floor. Ended up just spooning 2-3 ounces of bleach in there to kill off some of the black mold. It's by no means clean but has cut the smell down. The engineer who signed off on that drip pan design/placement ought to be kicked in the nuts.
Water is accumulating on the bottom of the freezer for my Hotpoint hsm25gfbbsa. I have to chip the ice away inside on the floor of the freezer before it begins to spill out onto the floor from the door. Is this the same issue?
They can be tricky at times as the plastic will expand and contract due to the air passing over the housing and may need a little finesse to get it to release.
The most common reason for changing this part is that it was cracked or damaged and would leak the defrost water onto the floor. The damage would normally have occurred during moving of the refrigerator.
My filter is not at the bottom and the grill is a solid piece. The video does not help and I can't find the correct one Some took it off and I cant.put it on.
Thank you. But why it was done so difficult? it smells terrible every now and then... and it's in the kitchen! the head is not only for hair or caps...
Someone tried to remove the little 'receptacle' that collects water (and attaches to a tube going down the back of the fridge as it was clogged up (turned out the clog was in the line/hose). But in trying to take it out, he snapped where the little receptacle feeds through the back and then into the hose. Are any of these part replaceable? It is an old (but otherwise working fine) Woods fridge. (at least 25 years old, I suspect! Model CWR-YW) Now to go see what else I can find out.
Yes...great video. I will pull the pan out tonight to clean it. What a bad design! Not to be a cranky consumer -- But I will never buy Whirlpool again.
It is NOT easy, How stupid is it to have a pan to catch water when you can't remove the pan without spilling the water? Not to mention having to take things apart to even get to it. I was sure there had to be an easier way. Good to know there isn't. Thanks for the video.
Hi Russ, sometimes the reason to replace the pan is it can become damaged over time and could start leaking and making a mess on the floor. If its not damaged then yes you could clean it and replace.
Thanks Steve, While I got you maybe you can point me in some direction,, I have a Kenmore side by side that totally shuts down for a day or so, then fires up for a day or so, I checked the compressor, and fan, and they check out, also cleaned underneath, Might my problem be thermostat? Thanks again Russ
Your welcome Russ. It could be your thermostat. I would suggest to check the continuity of the thermostat. If there is, please provide your model number for your refrigerator and I will look in to it for you.
wow thanks, I was thinking thermostat also, Kenmare Coldspot,Mod# 58582891,,,,, serial# S10635618, If IRMA hadn't hit I would have just replaced the refridge, but nowI have lots of repairs to do! Thanks Steve
It was a design flaw for my model #ED2NHGXVQ01 and I wanna know why Whirlpool didnt let US KNOW!!! I have water damage on my floors and I am so mad!!!!!!! Tired of companies taking advantage of people!!!
Ahem, that's not the evaporator pan. That's the lower condensate evaporation pan. The evaporator pan is under the evaporator inside the freszer! Your really should have known that Uncle Bill
No, it’s not condensate. It’s melted ice. Whirlpool calls the part “defrost drip pan”. But it is universally known as an evaporator pan for parts searches in places like eBay. Common usage is not always strictly correct, but it conveys meaning. Parts of an automobile engine are frequently called “freeze plugs”, and are thought to protect the engine in the event of freezing weather. Both the term and understanding are incorrect. The plugs, disks of brass or steel, seal holes needed for the engine block casting process. But the incorrect term persists, and legions of mechanics know what is being referred to.
After living in my home for 2.5 years, I suddenly had puddles of water coming from under the fridge. I finally discovered the drain pan underneath, and it was overflowing! This is a great video and I'm sure I can empty it, but I'm wondering why it happened in the first place. Is it just unusual humidity or should I call a repair person?
Update - I went to home depot and bought a hand siphon pump for $10. I stuck the tube in the drip pan and siphoned the water out without tearing the refrigerator apart! Much faster and easier to empty the tray!
Unless you have an extreme amount of frost buildup, the drain pan should handle the normal amount of defrost water. Make sure that the condenser fan is working properly and is pulling air across the drain pan to evaporate the defrost water. Make sure that there is not a buildup of pet hair or household dust that may impede the airflow and that the back panel is intact and in place.
You are correct, the drip pan is full again after just a few days. I wish you were in my area! From your videos, I think that motor is in the back. I will pull it out and see if I can tell what's happening with it. There's not a lot of dust in the unit, and I clean the floor under it regularly, so if it's not working it probably dead.
Water that does not evaporate from the pan could be result of several things, include a bad freezer door gasket or failure of the fan that draws air across the pan to evaporate the water.
Thank you so very much for sharing the information. the video is excellent and extremely helpful but what do you do when the water line inside the fridge connected to the filter holder is too short and cannot be pulled outside in the front? Help please! I removed the clamp for one line but the other one looks like is connected inside another part, I am a cpa 😂 not an appliance repair person. I will not have access to disconnect and connect it without spilling the disgusting stuff in there among other things I bought the house with the appliances and I am trying not to have to replace it. Otherwise it works fine. I think removing the line from the filter may be an option? Any videos? Anyone?.
how often should you have to empty this pan? ours was overflowing. we have been at this rental for 1.5 years, but the last renter was here 7 years, i bet they never emptied it.
***** thanks. i do have a service scheduled only because i am a renter and it costs me nothing. but still interested on if that drain pan should be filling up to the point of overflowing. Maybe the fan that is supposed to blow on the water to evaporate it isnt working..
+Randall Jennings your evap system isnt working or placed properly to make the water dry up.. the older style is a ball/bucket type thing which sits on a heating element type of thing. it is siliconed down usually. if it is not placed firmly on that warm metal surface, the water wont get hot and evaporate.
+LastHumansGarage I saw the water in the pan has waves. So the fan is blowing on it. I'm checking the temp of the fridge and later the freezer but it sounds like, surprisingly, a clogged drain. Doesn't make sense to me since there's plenty of water. homeguides.sfgate.com/fix-refrigerator-drain-pan-overfilling-73976.html
There is no way to get the pan out without getting the water filter out of the way, and this cannot be done without disconnecting the water line from the filter or at the other end at the rear where it appears to connect to a valve. I can see the full length of the line connecting the filter and the valve and there is NOT sufficient slack. The line must be disconnected at one end or the other. This is a significant omission from this video. Maybe some manufacturing runs have enough slack, but not mine. (My pan is cracked at the front right corner. For now I've patched with duct tape and plumbers putty. )
This is a great video "but" if you ran into the problem I did, you may want to watch the video Steve did on how to replace the water filter housing the link is ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-4AvHhKT2FBA.html I could not get my filter to move far enough to remove the drain pan :( However by watching both of these videos the job was a snap. Thanks Steve these videos saved me a repair bill that would have been assessed just to clean my drain pan. Kenmore really should have thought about people that like to keep their appliances clean this is a horrible design. Why not make it so we can just remove the kick plate and slide it out. Folks while you have the back taken off and the kick plate, and filter assembly removed take this opportunity to clean your coils, keeping all of the dust bunnies that love to live there off of the coils will help your refrigerator run better and last longer. Again big thanks to Steve for these videos.
