Restaurant Hosts have the MOST Insane Stories Ft. Scott Frenzel | Would You Believe...? Podcast 

Omg hii! ❤

Hi I’m also ironically subscribed to you and for the next letter I think it should be another vowel and be A!

Loved it!!

I I’m your biggest fan and supporter!

Love you two❤ also never saw the colab coming!

i was gonna say something

I have a feeling that's what he meant but he just went with it lol

@@redizrad my thoughts exactly. No one is confused about red onion. At the very least, if you eat it, you know it is an onion. Red cabbage and radicchio don't have a strong taste, they are just...there. and no one questions what it is.

Don’t know about you but those sound red

Or Radishes

She was ignorant and racist herself not believing a white person can't cook. She stereotyped you.

"Behind the blooms" I love this ahaha sounds like a documentary for a secret criminal florist 😂

Pls share I am all ears open to learning. I have been in the restaurant industry for many years.

Omg thank you

Ughhhh you’re amazing! Thank youuuu ❤

Thank you

Damn. I mean screw dessert, imagine going to a restaurant and having 20 minutes to eat when you reserved a table. They probably forgot to put in the ticket until like 6:30 or something

That's not normal at all! Crazy bad customer service.

You can set stuff up to upload months in advance. She did this in mid June, they talk about his birthday coming up on June 25th.

Why did she pull her aside though? Like it was embarrassing to ask? Did she think you were developmentally disabled? 😭

​@DeathnoteBB why on earth would being disabled mean you need smaller portions?? Lol

thank you bestie! :)

Yeah we also wait for everyone to get their meal. But if something is wrong halfway we don't stop eating. Do people stop and wait?

you’d be surprised how many times there’s literally no option. at my restaurant the servers all have 4 table sections, 2 booths and 2 tables. literally almost EVERYONE wants a booth. the old people can’t be too far back but also they also don’t wanna sit under the air conditioning. the karen’s who are too good to sit in a chair and the million other things that go wrong. you absolutely cannot please the customers, the servers, the managers, and the kitchen at the same time. it’s impossible

@@emich714 trust me lol I know. I seat people too. But like I said, as long as you follow the rotation and communicate openly about having to move people. Like for example at my restaurant everyone wants to sit in the bar so the servers kind of have to deal with it, but the trade off is that some people really want to sit by the window and the bar has no Windows. Beyond that, there’s one shitty section that’s like all tables, so people don’t want to sit there bc like you said for some reason people are allergic to chairs lol, but there are a couple extra tables in that section to compensate for it. If the server in the bar gets sat out of order, they just get moved back to the bottom and you continue the rotation. Same if you seat someone and for whatever asinine reason they decide to move, then the servers do their little trade or whatever and sort it. Also, you have the power of suggestion I’ve found. When I’m hosting I don’t ask people if they want a booth or a table, I say “is a table ok” and they almost never want to contradict you or be annoying so 95% of people will say “that’s fine” lol. The ones that don’t, well that’s out of your control. As for air conditioning. Restaurants are cold and I don’t understand why nobody understands that lmfao. But our vents literally run overhead for the whole restaurant so everyone is always equally under the vents and I just tell them they’re in the warmest part of the restaurant or I will put them in a corner of whoever’s section is next so they think there’s less of a draft (like that makes a difference). Just tell them “I can move you, but honestly this part of the restaurant is (farther from the door, blocked off so it’s less drafty, nearer to the warm kitchen, warmer than beside the door or window)” Literally make up whatever you want lol. Say “I can find you a new table, but personally I always stand in this section because it’s the warmest.” “I know it’s bothersome, I get really chilly too, but I promise it’s colder on the left side of the restaurant bc they crank the thermostat down on that side.” And then usually they will just accept that, and again a fraction of them will insist on moving anyway but that’s out of your control and it’s a much smaller fraction. But fr I don’t get why people think it’s not the same temperature regardless of where you sit lol that’s what the AC is for. Anyway, point being that you won’t ever please everyone, but you can choose your words carefully to suggest things to people and make them less contradictory, which usually works in your favor. And if the servers bitch at you, just tell them the customer wanted to sit in the other place and you can’t do anything about that, you are following the rotation and doing everything in your power. They’ll probably bitch anyway, but you know it’s your fault. But the point still stands that servers aren’t being crabby to be crabby. Unlike hosts, they aren’t paid hourly so their wages aren’t consistent at all and if they aren’t getting sat then they are making less money, and so it is very personal for them bc they’re not at work bc they want to be, they are trying to make money to live their life. They take that personally bc there’s not much that is more personal than that. It’s not your fault, and as long as you follow the rotation and do your job correctly you can just know for yourself that you did everything you were supposed to, and the servers can be mad at the customers if they want.