Returns and refunds for seller-fulfilled orders 

Learn how to handle order cancellations, returns, issuing refunds, and tips to reduce them.
0:00 Introduction
1:52 Order cancellation and returns
2:08 Buyer-requested order cancellations
7:40 Return requests
8:58 Prepaid returns
14:07 Returnless refunds
16:52 Replacements
21:23 Tips to reduce returns
22:38 Adequate packaging
26:21 Summary
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