Rover Review ❌ Rover.com my pet! Dead💔 Rover Sitter Still Employed - MISSING DELETED Reviews

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❌My Rover dog sitting Review. 💔 What's Rover.com? MISLEADING / NO STATS / No EXPERIENCE NEEDED / REVIEWS MISSING. Dog Cat Pet walking service, pet sitting, pet boarding, pet walker, pet house sit & you can with NO proven experience or knowledge. Rover app will promote you as a pet care giver dog walking, dog grooming, dog & cat sitting, cat dog boarding, dog walker, pet companion, come over visits, etc.
❓ Should you know Rover's numbers - DEATHS? INJURED? MISSING? WOUNDED? OWNERS RECEIVING TRAUMA/GRIEF THERAPY COUNSELING❓
STORY - My precious Jazzy is a overly submissive sweet hairless rescue dog was killed while in care of their sitter - Rover Still Employs Sitter ❌ANGIE P. (www.rover.com/members/angie-p... has 0 - COMPLAINTS, 0 - DEATH COUNT, 0 - LOST, but she's 5⭐. 😭 Alone I found Jazzy's little body was found lifeless & disfigured on the INSIDE median of Atlanta's major Interstate I-75 (goo.gl/maps/u2R9NYVwjHmQ9GzW9 ). She traveled apprx 5 miles from sitter ANGIE P's home for 17 hrs. I searched ALL evening & ALL night posting flyers on stop signs, telephone poles, asking sitters neighbors, Facebook (community, missing dog, yard sale pages)! Rover.com & ANGIE P. went to sleep while I was alone searching EVERYWHERE! So difficult to even type this story without crying. A HORRID nightmare! I'd do anything to have her tiny warm soul back. 😭💔
Rover did offer $50 for Jazzy to be cremated after I found her cold dead tangled little body on the interstate.
❓IS ROVER 20% COMMISSION WORTH THE LIFE OF MY PET OR YOURS❓ YES! Billionaire Founders Greg Gottesman, Aaron Easterly, Philip Kimmey would NEVER leave their pets w/ ANGIE P. & the multitude of sitters like her, but they let me & you. WHY? 😭 Rover states 'NOT responsible' for pets that die while in the care of a their Rover sitters walkers.
I'm so DEVASTATED, DISTRAUGHT, HEART BROKEN & DYING INSIDE. Pain NEVER EVER goes away 😭 EVER! Please! God help me! 💔
❌ ROVER DELETED / MISSING REVIEWS - You will never see my review for pet sitter ANGIE P. because Rover removed Jazzy's stay. Rover Customer Service stated 'because Jazzy technically was not alive long enough & didn't stay 24 hrs w/ Rover sitter so I can't post a review'.
❌ ROVER REFUNDED, THEN REMOVED MY PURCHASE - Maybe Brent Turner COO, Scott Porad CTO, Jason Kreitzer VP, Tracy Knox CFO who 'care for pets' would use some of their $1.9 billion NET to implement training, monitoring, management, background checking, etc. or pay for grief counseling therapy.
❌SITTER LATER DISCLOSED OTHER PETS SHE LOST - This info is NOT Listed On Site ANYWHERE. I was so mislead. Within hours of Jazzy's disappearance, Rover sitter stated that she had '2 other pets escape'. That info is missing ANGIE P.'s profile. WHY? If the reviews weren't hidden I would've never left my baby. How may other sitter's are missing reviews?
❌ROVER CUSTOMER SERVICE RESPONSE - I did loads of research prior to Jazzy's stay with Rover & was extremely MISLEAD by the Rover app website. Unbelievable how you'll never see my story or others like mine on the ROVER.com site. There's NO WAY you can make a fair decision before leaving your baby pet with what you think is a 5 STAR qualified dog pet sitter walker.
❌ ROVER NEVER HELP ME SEARCH FOR JAZZY? I called my Rover, customer service stated 'THEY CAN NOT HELP SEARCH'. Why not? Billionaire company Rover can't help me search for my baby?? The sitter ANGIE P. walked a .5 mile radius of her home then went home to care for other pets that were alive. Two kind neighbor ladies helped search. This is agonizing to type.
💡 Since the Rover site has Hidden Statistics, concealed Death toll & misguided reviews. So I made a website 👉 RoversDirtySecret.com 👈& video in hopes to reach you & warn you before you make a decision concerning your baby. Maybe Founders - Greg Gottesman, Aaron Easterly, Philip Kimmey, Aaron Easterly, CEO, Brent Turner, COO, Scott Porad, CTO, Jason Kreitzer, VP, Tracy Knox, CFO, ALL of Rover who supposedly care for pets would use some of their $1.9B NET to inform you with statistics, post ALL reviews, implement training, monitoring, management, background checking, etc & be responsible for ALL pets while in the care of Rover.com sitter.
💔In memory of my little rescue dog Jazzy. I love you so much & I am so so sorry. 😭 God help me.
en.wikipedia.org/wiki/Rover.com
Rover.com - Private
Founded - June 13, 2011
Founders - Greg Gottesman, Aaron Easterly, Philip Kimmey
Key people - Aaron Easterly CEO, Brent Turner COO, Scott Porad CTO, Jason Kreitzer VP, Tracy Knox CFO
Services - Pet sitting, Dog boarding, Doggy day care, Dog walking
Subsidiaries - DogVacay, Dog Buddy
Net Worth - $1.9 Billion www.geekwire.com/2021/pet-sit...
💔 RoversDirtySecret.com
OfficialHeather.com
Footage- WilliamRichFilms.com
#RoverPetSitting
#Rover.com
#RoverPetCare

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Опубликовано:

24 июл 2017

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Комментарии : 171

@meganloxx4116 4 года назад

I sat for a Yorkie last week, and I wouldn’t leave him in the backyard unattended for this very reason.

@coolsnk1 6 лет назад

This is so sad! I’m a Rover.com sitter and would have been extremely heartbroken if that happened to Jazzy if she was in my care. I can’t imagine not treating every animal as my own! I would have looked and searched for her nonstop until she was home safe and sound. IM SO SORRY TO HEAR ABOUT THIS!!!! Rover really should not have done that!!!!!!!!

@sdlock83 5 лет назад

If you are a Rover sitter, then you probably have a number of clients that tried to give you constructive feedbacks via Rover's review system. Sadly it's their policy NOT to post any reviews that are less than 5 stars, or reviews that may contain any disparaging remarks.

@nihonkokusai 4 года назад

@@sdlock83 so sad we need strangers to care of our dear people. I would never ever let anyone unknown walk my pet no way. Take care and stay strong. My condolences.

@sammcburney148 6 лет назад

I am going to become a sitter hopefully (If I get myself a car by then) by the end of the month. And I would treat every single dog like they were my very own. I can't understand people that do things like this. They signed up to watch and care for dogs. They should honor that commitment. Dogs aren't toys, they are living creatures.

@NotYourOrdinaryDogWalker 4 года назад

This vid is 2 1/2 years old-but watching it now still left my heart broken for you Heather like it just happened. I can't even imagine what life has been like without your fav fur-angel. I am so sorry for your loss. I never went with rover-I found them far too greedy. I didn't need them to get my start in the pet industry. People needed to know they could trust me and that I would love & protect their fur pals like my own. I was given the towns dogs about 6 months ago and have been given the keys to the towns hounds. Plus I board, pet sit and dog walk when I am not grooming. I am surrounded by fine furry friends most of the time now. DOgs are the secret to a happy life. I am so sorry yours was so short- Did you ever look into finding a new fur angel?

@OfficialHeather 4 года назад

Thank you for your encouragement. It means sooo much to me. 💔 You are such an angel to all those babies! Jazzy's story is to bring awareness of always double and triple checking and the horrors of when we don't. It's wonderful to hear your story and the love you bring to all of them. Dogs are such a blessing I couldn't agree more! I couldn't image life without them. I will always have rescues or really any dog. I adopted facebook.com/hairlessdoggy. His name is Pepper. Keep sharing your love!

@battlehymnoftheempath3610 4 года назад

Your video left me crying my eyes out. I am about to sign up for rover and I already made the conscious decision not to bring two dogs that do not know one another under the same roof. I can't fathom mistreating a dog and using it as a disposable cash cow. My eyes are filled with tears for you.

@OfficialHeather 4 года назад

You are precious! Thank you for sharing mine and Jazzy's difficult moments. I cry with you. :'( You are obviously a care giver and natural mother hen. I feel your same love. Your discipline and rule setting will save lives, heartbreak and four legged heart beats at your feet. Having to many pets under one roof can obvious end in horrible disastrous results. Thank you for caring!

@AngPontello 7 лет назад

I'm so glad you made this. As it breaks my heart as a rescue dog owner and always petrified to leave her with anyone. While i'm sure most are what they claim to be, it takes only ONCE...

@OfficialHeather 7 лет назад

Thank you Ang. I had only left Jazzy with my parents and since they were going out of town the same time I was I tried Rover.com. I should have never made that mistake. All of the Rover.com sitter's reviews were all positive. The two other dogs that had escaped the sitter's care, they weren't on the site. :( I would have NEVER left Jazzy with that sitter had Rover.com disclosed the negative reviews. :( So Jazzy's dead now. Thank for your sweet words and please hug your fur baby for me.

@noreennugeness 3 года назад

@@OfficialHeather I am so so sorry for what happened to Jazzy. My heart cries for you. So sad! ):

@OfficialHeather 3 года назад

@Noreen Nugeness Thank you for your caring and kind words. The heart ache never goes away. I'm sure you understand. ❤️❤️❤️

@lindsayborodin9647 5 лет назад

This is so sad, I got my first dog to watch with Rover yesterday and I had the dog 36 hours and never had him outside alown, so sad I'm sorry for your lost, I wish I was your dog boarder instead of that one you had I love dogs

@OfficialHeather 5 лет назад

I wish you would have been to. 😔 I hope you have an outstanding dog sitting career.

@raulrivas7674 4 года назад

We pray for you and your baby! Your baby will always be an angel. We are about to become Rover sitters soon. We adore animals. We treat every fur baby like he/she was our own child. May God bless you and your family 🐶 🙏.

@olivia4400 6 лет назад

So sorry for your loss😢 this is heartbreaking...

@OfficialHeather 6 лет назад

Thank you Olivia. So sad. :(

@stmcgarret 3 года назад

I know many years from your tragic loss and I am so terribly sorry. I've boarded one of my dogs and cats before but have two really special ones (another dog and cat) that I'm concerned about boarding. One especially who is like the child I never had. I was considering Rover but now I am not so sure. Not posting negative reviews is not good. Now I see why they all have 5 star reviews. Thank you for taking the time to post this review and video which I can only imagine how many tears were shed in doing so. It won't bring your love back, but maybe in so doing you will help save even one animal from the same fate.

@CigarReviewTv 7 лет назад

Totally breaks my heart. I've shared on different media outlets. Sending you loving thoughts.

@viningscircle 4 года назад

That is terribly sad. I had a dog of mine (my Bella) hit and killed by a car. Rover's sweeping this under the rug was despicable. It should serve as a painful and valuable lesson for being a responsible Rover employee. Heartbroken for you. 🐾😢

@CollegeReadyAcademy 6 лет назад

I am a rover sitter as well in Irvine and this broke my heart and it is not okay. How could Rover still allow her to take care of dogs? I always make sure I am outside with the dogs and I triple check before going outside int the back if all two gates are closed. This is just not okay and I am so sorry. Also how heartless to copy and paste an apology. This is so upsetting and I am so sorry.

@preciousfreedom1159 6 лет назад

You did a great job on this video, Heather. It had to be so hard to make. These companies need to own up to the TRUTH that sometimes accidents happen. It seemed to me to be totally avoidable with secure fencing. How sad. The dishonesty makes me really angry. My heart goes out to you forever for your loss.

@OfficialHeather 6 лет назад

Thank you for your sweet words Val. :( That was the worst experience of my entire life. No one should have to experience that unnecessary tragedy. BIG HUGS to you.

@urbanaddiction7764 4 года назад

I’m so sorry Jazzy was lost to you that way. I don’t know anyone who could even think they’ll lose their family to anything other than old age. My heart breaks for you. 💔

@alexandraantoniou2627 2 года назад

This is absolutely horrible and glad you posted this. I was on Rover looking for reviews. I will not be going to any of those services. I own a Chinese crested powderpuff and this is heartbreaking, Anyone with this breed knows you do not leave them alone and a trained dog sitter would know the behavior. Im so sorry for your loss and they are one of a kind.

@Ppadd 6 лет назад

I was about to hire someone from Rover.com to take care my dog but I came to youtube to find reviews about it first. Thank you so much to take your time to do this, really broke my heart to see what happened to your baby.

@ToddsGuitarShop 7 лет назад

I am so sorry to hear of your loss Heather. Jazzy was a wonderful dog... didn’t deserve to leave the world this way. Just a heartbreaking event. Once again, So so sorry Heather 😢

@OfficialHeather 7 лет назад

Thank you for your sweet words Todd.

@sarahdavis5882 5 лет назад

I am a rover sitter , i would never do this or let the dog out of my sight !

@elbtww 5 лет назад

We will send out love and kisses for Jazzy this cute cuddly dog will not be forgotten.

@OfficialHeather 5 лет назад

You are to precious! Thank you so much. ❤️

@monicalascolinascompanions6320 6 лет назад

😢so sorry for your loss.. losing a dog is the worst kind of pain...

@kimmylovesdisney9793 5 лет назад

I am so sorry that's all I know to say! Losing that soulmate pet is so devastating

@OfficialHeather 5 лет назад

I couldn't agree with you more. :( Thank you for saying that.

@UrbanElectronicMusic 7 лет назад

I'm so sorry for you, Heather. I've been watching your videos for years now. I think we were originally "friends" on MySpace! I know if anyone can turn this into a positive, it's you. It may not seem like it now, but you're a strong woman. Bright blessings.

@OfficialHeather 7 лет назад

I appreciate your encouraging words William. Myspace, that was like our social media elementary school days. ;) I'm working hard to share Jazzy's story and warn other pet owners not to use this same Rover.com sitter that is still available.

@ellentevault3372 4 года назад

I’m sorry! I’m a pet sitter and get a percentage of my business from rover. I’m so sorry they allowed this to happen. That’s heartbreaking! Your poor baby!

@valsdeep 5 лет назад

Sobbing as I know Jazzy was so near and dear to your heart. You are both in my heart as well. Hugs and love to you both. Love and friendship always. Diane Patrick

@OfficialHeather 5 лет назад

Thank you soo much Diane. I know you have had tragic loss of a small one and it's horrendous. I cry with you. Thank you for sharing. BIG HUGS my sweet friend.

@NotListening..Sorry._. 2 года назад

I’m so sorry! I want to be a Rover sitter in the future to make extra money over the summer, but I’m too young now, sadly. If it was me, I would have never let Jazzy outside without supervising her. R.I.P. Jazzy😭

@DH-xt5jx 6 лет назад

I'm so sorry for your loss. I'm literally in tears. Jazzy misses you, I know it. Thank you for this video, you are helping so many without even realizing it. God bless you and may Jazzy rest in peace.

@OfficialHeather 6 лет назад

Thank you so much Dave. :( The sadness never goes away. I appreciate your kind words.

@leighn.8670 6 лет назад

That is heart breaking! As someone who fosters rescue dogs and owns a dog of my own I can’t imagine what you’re going through. I hope that you are healing and I send you much love. This is terrifying and despicable that the company did not ban that user and removed those reviews! Now no one can feel safe or trust anyone on that site.

@PSVR777 5 лет назад

No words can describe how sorry I am for your loss.

@OfficialHeather 5 лет назад

Thank you for loving words. I greatly appreciate! :'(

@dkehrerproductions 5 лет назад

Sorry you ever had to go through something like this . I lost a two of my Cats due to a living situation that did not want or liked Cats . These two Cats I had with me a long time , one traveled with me all over the country with me at a time at time when my life was not so good . I have been a very lonely person for a long time , no family around ,no significant other . Those Cats were like children to me . Furgie who I rescued when he was less than a year old in 2005 and Mousie was my Mom`s Cat when she passed away . I was really tore up when I had to give them up . I was really worried about anyone adapting them because of their age . I paid forward their adoption fees . They did get adopted . A year and a half later ,back living in my trailer I found two bonded males , very young adults on Craigslist . It seems the young lady that had them was getting transferred over seas in the military and was really upset about having to give them up ,and wanted a good home for them . I met with the lady and she was very happy they went home with me . A lot people don`t realize how important Pets are . They become part of the family and your heart . They teach you things that humans don`t realize themselves .

@loribarrett5002 4 года назад

I am so very sorry this happened to you. I do NOT for the life of me understand HOW this person has not been removed from Rover!!! Its like handing a drunk driver back their license after killing people in 3 different accidents!! I am a new Rover sitter and would NEVER EVER be so irresponsible. I would take care of someone else's precious pet/family member better than my own and mine are pretty spoiled!!

@OfficialHeather 4 года назад

I am still in shock Rover .com allows her to watch animals. It's the money. Just like you said about a drunk driver or a child dying while in the care of a Day Care and the Day Care is still open for business for you to unknowingly take your child there. Hopefully Jazzy's story will be a reminder for you to always double and triple check yourself. All it takes is one mistake and a heartbeat stops. I don't understand a company so concerned about money they risk other animals dying at the hands of a known careless sitter. Thank you for your precious words. It's wonderful to hear the love you have for the babies you care for. 💕

@googleuser2874 5 лет назад

So sorry for your loss.... My experience with Rover is also terrible, but luckily I didn't lose my pet. My petsitter didn't refill my cat's water jug even though she has kidney disease and could have died (supposedly she is a "trained vet tech." lol) didn't clean the litter boxes so she was pooping on the floor, and then conveniently lost my key so I had to rekey my entire house, costing me 150 dollars! Rover? Did nothing!!! They said they were sorry, then said they wouldn't cover the expense because it's under 250 dollars which is their minimum. Then, after leaving a review, the petsitter contacted me harassing me and called me a liar, then she proceeded to say she will report me to Rover and make sure the review is taken down. After that she said she'd pay for the rekeying of my house and disappeared. I never heard from her. Rover has done nothing after numerous emails and phone calls. This "petsitter" who also threatened me say "I'll get mine" is still employed by Rover. They literally do nothing with animal abusers, negilgence or just plain irresponsible employees. The do nothing! In fact they keep hiring them out so others can leave bad reviews! I've seen many bad reviews and they just keep taking a percentage and hiring them out!!! EVIL EVIL COMPANY!

@3dleslye 5 лет назад

Im so sorry this happened to Jazzy. Im already a dog walker/sitter but im planning on joining Rover soon and I dont understand how people dont keep watch of dogs especially if its not their own I make sure to pay extra attention and treat dogs as the one I had and loved so much. From the other comments I know not every rover sitter is like this, I know I wouldn’t even had put Jazzy in that situation. Rover should have removed the sitters account instead of your review.

@blueridgeocean 3 года назад

What a tragedy, I've lost my dog several times (kids in the neighborhood would kick at the back yard fence and haras my great pyrenees pup. I caught them on video leaving my gate open to let her out) and each time I've fears for the worst though I've always found her jogging the orchards. I wish the best for you and you pets. Good luck and only entrust your beloved family members with real friends or family. God bless to you all

@DZ302-Z28 5 лет назад

As a longtime dog parent I can tell you that Jazzy was escaping the sitters home to look for you. I have 2 dogs I literally take with me everywhere, regardless of any inconveniences, just bc I fear something like this happening.

@OfficialHeather 5 лет назад

I believe everything you say. Jazzy was half back home when she passed. :( You're spot on. Thanks for sharing your thoughts.

@oneill180 4 года назад

Heartbreaking. And I'm not one for feelings but put myself in your shoes? Ouch. Just became a sitter and this is a good reminder to be vigilante, people are counting on you.

@OfficialHeather 4 года назад

Thank you for your kind words. 💕 It's so heartbreaking.

@kgrusso 6 лет назад

You know there's a little of Jazzy in pepper....she lives! God bless you my friend!

@AndreaGarcia-qd2dc 6 лет назад

My heart is breaking for you. I'm so sorry you had to go through this.

@laraminichiello9425 5 лет назад

As a professional pet sitter / dog walker (never ever for horrible companies like Rover) with ten years of experience, and an all around animal lover, my heart just broke for you and Jazzy watching this and I felt so infuriated! I had a client today tell me she hired someone from Rover specifically requesting they not bring other pets to her home while he sat her dog. Well....she came home to him in her house with another large dog, and numerous CATS!?!? He told her "not to worry that he does this all the time and just rotates the animals separately from room to room." How little respect for owners let alone the animals do these people have? Can you imagine how stressful that is for those animals. How unsafe!? Because of this I went online to dig deeper into the abundance of horror stories about these awful companies. No one should ever use them. But sadly they promote convenience and lots of "choices" and undercut the pricing of professionals who have been doing this for years and actually have your animals best interests at heart. They are plain evil in how they hide/control negative reviews deceiving clients... It's horrific. Only truly bad people and companies exploit innocent animals for profit and misrepresent themselves to make a quick buck. And I wonder how many of the "sitters" posting here about how great the company is are just Rover employees doing damage control. My condolences on your loss. I know words fall short. But I appreciate you speaking up. I am sure it is not an easy story to have to relive. 💔💔💔💔💔

@OfficialHeather 5 лет назад

I completely agree with you. Thank you so much for sharing and thank you so much for sharing love to me and Jazzy. The pain has never left. I was so mislead by Rover and what is horrendous is you can still use the sitter that allowed Jazzy to die while in her care. www.rover.com/members/angie-p-tlc-pet-care/ and Rover continues to take revenue from this sitter. :( Rovers top on line on their site right now states ..... 'Book trusted sitters and dog walkers who'll treat your pets like family.' I had no idea of the massive Rover pet sitting horror stories. Yet, you should trust them when they do not implement their policies and rules. :'(

@mooochiiart5130 5 лет назад

As Dog sitter, and a momma to two fur babies, I can not imagine the pain of losing my babies.. My babies are the world to me.. Give me so much life .. As a sitter I treat all dogs with love and respect. I love dogs more than anything and it breaks my heart when I hear about these stories of reckless sitters... You are being paid to help take care of these animals. Take care of them like they were your own children. These are living creatures with feelings... Beyond disappointed with bad sitters... I am so sorry for the loss of Jazzy... I promise you not every single Rover sitter is this neglectful and reckless like the sitter of Jazzy. I would of taken care of her and treated her like my own child. I so understand the anger with Rover. I know it’s been a year that this was posted but I hope you’ve been able to find comfort and peace from that traumatic time... May Jazzy RIP knowing she had a wonderful owner that loved her and gave her life a lot of dogs don’t get to live....❤️

@OfficialHeather 5 лет назад

I have the same heart ❤️ as you. I know not every sitter is negligent as had you been the sitter to take care of Jazz she would have been in perfect hands. Thank you for your amazing words of kindness and love. They mean the world to me❣️

@mooochiiart5130 5 лет назад

Official Heather Of course.. She must of been a sweetheart. I would of loved to have taken care of her.

@nagyrocks13 5 лет назад

im so sorry for your loss :(

@jasonortiz5049 6 лет назад

So glad I got to meet her, Rover.com will reap what they sow!

@annabrodkey3944 6 лет назад

Oh my God this is so heartbreaking. I am so sorry for the pain you have endured on behalf of rover and this very irresponsible woman

@alexaaxela7789 5 лет назад

I can't believe she is still active. I worked for Rover for 2 years and not a single issue, glowing reviews. Never ever had a single incident. I took care of the pups like my life depended on it. They removed me from their profile for the pettiest reason. Yet here you go, this sitter who basically killed your innocent baby is still there. I will be making a video as well, I want to make sure to discourage people from using this shady company with shady business practices. Let's leave the murderer sitter but remove one of the best ones, makes lots of sense. I'm very sorry for your loss :(

@OfficialHeather 5 лет назад

Thank you for your sweet words Alexa. So you are no longer a sitter for not allowing a dog to die while in your care, but the sitter that horribly attempted to take care of Jazzy which resulted in her death is still a Rover sitter? Crazy how at the top of Rovers website it states 'Book trusted sitters and dog walkers who'll treat your pets like family.' You can still book the 'Trusted' Rover sitter that was supposed to not let Jazzy die on Atlanta's major I-75 interstate after. :'( Please share your story, no one knows what happened to you unless you speak. I'll help share.

@lindsaymackey6875 5 лет назад

Hi , my name is Lindsay. I’m in the same situation as Heather and Jazzy. I had a rover sitter watch my dog, Annabel. The sitter left the house and was only gone for 15 mins or so but Annabel has severe separation anxiety. She has to be near a warm body and she is fine. However, When the sitter left Annabel at home, she started barking. The sitters roommate decided to open the door and have Annabel run out the door. I guess her barking was too annoying for him. Annabel has been gone for a week. We have had temperatures in the negatives and single digits. To say I’m heartbroken is an understatement. I didn’t look into the sitters background and will blame myself for the rest of my life. I wish I would have done my research into Rover and the sitter.

@OfficialHeather 5 лет назад

OH NO! I'm sooooo sooo sorry about Annabel. :'( That is sickening. Have you had any luck tracking her down?

@vanity68 5 лет назад

Omg I’m heartbroken for you. God it’s awful. I would never let a dog out of my site for a second. So so sorry.

@OfficialHeather 5 лет назад

:( Thank you for sharing love Sasha! I appreciate your kindness.

@vanity68 5 лет назад

Official Heather I feel just awful for you. Truly. It’s really bothering me. I hate seeing these terrible things happen to good people. Hugs to you. ❤️

@sdlock83 5 лет назад

3:36 It is the policy of crowdsourcing websites like Rover and Wag that they do NOT publish any less-than-5-star reviews or any reviews with any disparaging remarks about the sitters' care. After all, their pitch is "THOUSANDS OF FIVE-STAR SITTERS."

@caleyrichardson9147 6 лет назад

Oh my gosh.. This breaks my heart..I have a chinese crested and know just how special they're.I'm so sorry this happened.I shared your video on my Facebook.

@OfficialHeather 6 лет назад

Thank you Caley!

@dodyyt4779 4 года назад

Damn this is sad af, sorry for your loss

@OfficialHeather 4 года назад

💔 I couldn't agree more! The hurt never really goes away. 😢

@kgrusso 7 лет назад

I am so totally heartbroken......my best to you my friend!

@jamesshearer5338 6 лет назад

Hi Heather, I am so sorry for your loss. I just happen to come around your video and it made me sick. This hits pretty close to home for me b/c I have used rover.com to help me start up my dog walking/sitting business. I take great pride in taking care of others fur-babies and it makes me sad that you've had to endure all of this pain b/c of someones neglect. Sadly I've gotten the impression from others as well I've come in contact with that some people they've used "weren't professional" or "didnt seem all in". Which is disappointing for myself and others that do use the platform as a source of work. Once again I am sorry for your lost and can't imagine the pain if I lost my little Herc this way. Thank you for sharing your story.

@OfficialHeather 6 лет назад

James I am so sorry for the loss of your baby. :( I cry with you. It appears as though #Rover is so concerned about $ that instead of appropriate screening and finding animal care givers like yourself the company hires basically anyone who 'loves animals'. Thus, you lose jobs to unqualified sub contractors when I would have easily chosen your qualified skills over someone who 'loves animals'. Jazzy did not have to die. I am so heartbroken. Thank you for sharing with me.

@boutiquebitcoin809 5 лет назад

Wow I just joined Rover as an employee apparently this person didn't obey the policy. Rover clearly teaches in training never leave any dogs alone and if outside in yard watch them the entire time.

@OfficialHeather 5 лет назад

I wish you well on your Pet Sitting adventures. :) Rover does not implement any of their policies, so if there are no repercussions then a bad or uneducated or unskilled sitter will make horrible mistakes. Rover removed any record on the sitters page that she was supposed to care for Jazzy so I cannot leave a review. Thus, the world has no idea that this sitter was negligent and allow a baby to die while in her care. :'( www.rover.com/members/angie-p-tlc-pet-care/

@SarahLikesHorses 6 лет назад

Oh Heather, I am so sorry. I just happened to see this video. RIP dear little Jazzy. One of the things that I wish that all pet sitters could understand is if they have a yard, they MUST check their fencing AND if they let the dogs out in the yard, they MUST be outside with the dogs at all times!! Anyway hugs to you Heather, I know it's a few months later, but we never really get over a loss like that. Take care

@OfficialHeather 6 лет назад

Thank you for your sweet words. I agree with you. It takes such a small amount of time daily to double check. BIG HUGS to you.

@jacksonislegend 5 лет назад

I am a sitter for Rover and I was absolutely appalled to hear about what happened to your precious Jazzy. Dogs are family to me and though I've only ever lost my dogs to old age, it's absolutely heartbreaking. What truly baffles me about this is that not only did this sitter not disclose the escapes or bother to FIX THE ISSUE IN THE FENCE (common sense), the fact the she continued, and still continues to sit for small dogs that could escape through that hole is just awful. I live in a very dog friendly apartment complex with two dogs of my own and I have made sure an escape is impossible. Most sitters would never let something like this happen, myself included, and if it did, I would leave the business because I couldn't live with the guilt. I'm so so sorry for your lost. Shame on this individual. She has the death of an innocent loving dog on her hands.

@OfficialHeather 5 лет назад

It would be a blessing had Rover had your standards applied to all of their sitters. Jazzy would have never been killed on the interstate. 💔

@michyynicole7829 6 лет назад

Well.. this was heartbreaking I'm so sorry about your little jazzy I teared up 💔

@atilalvg 6 лет назад

Thx for share. Very important publish that.

@lifeistoshortgottobeoptimi8707 4 года назад

So sorry this has happened to you

@DarleneHorn 5 лет назад

I found this when doing research on pets lost by Rover.com sitters and sadly found this video. I'm so sorry for your loss of your sweet pup. My dog also escaped under a Rover.com sitter's care and was fortunately found 4 horrible days later despite eyewitness accounts he was hit by a car during his escape. Like you, I left a bad review for the sitter on Rover.com was threatened by the sitter for slander and defamation because of my review and only had her removed from the site when I went through her social media accounts and saw evidence of possible drug usage. I'm attempting/hoping to get a few other people with bad experiences with Rover for a class action lawsuit.

@OfficialHeather 5 лет назад

Oh no!!!!! I can’t believe that happened to you. 💔 I’m so sorry. I’m thankful your situation turned out better than mine. 💔

@Tommy-wh7di 5 лет назад

So heart breaking, I am so sorry, my heart breaks for you and Jazzy, as well as all pet owners who loose their beloved friend and companion. I just lost my sweet little Boston Terrier Miss Mandy, and ohhhhhhhhhh still so sad in my heart, the bond we have with our furry friends is Priceless in this world. Yes there is good in this world, and unfortunately bad, we try to trust people but sometimes that fails, I know you gave Jazzy a wonderful home while she lived, and dealing with these sitter companies is difficult for sure. This person who did not provide a safe environment for your dog and other dogs was simply negligent, uncaring, or just plain ignorant, this is why these services are a gamble! You may find a good sitter, I am sure there are some, but its taking a chance on someone you do not know, and have to go by their reviews and hope they are accurate. I dont think I will pay one cent to these services when I go and rescue my new life companion, but seek out references from my vet and the pet adoption place, or just stay home when I can and take my dog with me where ever I go, or if I have to leave her for an emergency, a trusted family friend or family member. Again I am so sorry, Jazzy was a beautiful dog, and I know brought joy to your heart and life! Thanks for sharing.

@OfficialHeather 5 лет назад

I can't say how sorry I am for the loss of Mandy. :'( I cry with you. I hope you are healing some, but I know we never truly heal from the loss of unconditional love. Obviously Mandy had the best life a fur baby could ever dream of and the same goes for you and Mandy's unconditional love for you. I was so mislead with Rover and the wording on their site 'Book trusted sitters and dog walkers who'll treat your pets like family.', I had no idea they do not implement any of their policies much less have a manager that inspects pet sitters homes or facilities. Thank you for your warm and loving words. :'(

@Tommy-wh7di 5 лет назад

@@OfficialHeather Yes, we can never forget them as we move along with out life. and I just adopted a small dog, I named her Chloe, and she is an adult, and such a blessing, thanks for your kind words, and also the warning about Rover.com, there are many more like them and sometimes these business is all about money, and not the well being of the pet and pet owner.

@OfficialHeather 5 лет назад

@@Tommy-wh7di Woweeeee! I can only imagine how your world has changed since finding Chloe. I'm so happy for both of you. Your her angel and she is your unconditional love. Can't wait to read more Chloe stories. She will never be Mandy and of course she will never try to. You are so blessed to have had Mandy and now have Chloe. Can't wait to her more Chloe adventures. :)

@Tommy-wh7di 5 лет назад

@@OfficialHeather Your story touched my heart. The pain we go through when we loose such a special gift from God, they live such short lives and are such true companions and give us so much more in return than we give. Don't get me wrong I love people, but the time I have apart from work to spend with Chloe is better than spending it with some people, because of their devoted loyalty when we have a special bond with them. I thought I would never get another dog, and as I saw what you went through and how it hurt so much, I almost hesitated to rescue Chloe, but life goes on, we learn, and but never forget these special creatures that bring so much joy in our hearts and life. Chloe has gone everywhere with me since I got her, we went camping together, kayaking, which she loves, many long walks and hikes, and sleepy time in bed, such a snuggle bunny they are! I pray you find peace in your heart, the quality we give them is so much more than the quantity, even though we want them to be with us forever!

@parastooart9842 5 лет назад

Oh my heart breaks so bad😭😭 i am a dog sitter and can't imagine this. Specially after all she went throgh💔💔💔💔

@neuromancerGirl 6 лет назад

Heather, I am so terribly sorry that this happened! I googled rover reviews and I'm so glad i saw your video. I want nothing to do with that company now. Their behavior is unconscionable. Jazzy was such a beautiful girl and I am so sorry that you and she had to go through this! I can see how much you love her. You did an amazing job on this video. You're in my thoughts. ❤

@OfficialHeather 6 лет назад

Thank you so much! :'( The hurt will never go away the way Jazzy was killed and Rover.com has zero management or home requirements over the pet sitter I used. To my knowledge it's the same with other Rover sitters. It's not to say all pet sitters associated with Rover sitters are incompetent. Rover never helped me look for Jazzy nor did anything except point the finger at the sitter. I wouldn't have found the Rover.com sitter if it wasn't for the Rover.com site. Rover in my situation is more concerned with receiving their commission from the pet sitters rather than the safety of Jazzy. You would have loved Jazzy so much. I miss her forever so bad. :( :( :( I hope mine and Jazzy's story saves other pets lives. Beware of Rover.com. They are never responsible if anything happens to your baby. Thank you for your sweet words of encouragement. They made my day.

@olivia4400 6 лет назад

Have you considered suing Rover? This is disgusting what they did.

@SuccessOptimize 2 года назад

I feel really sorry for Jazzy‘s story. 😭 Actually my dog was passing because of the careless rover sitter 6 days ago. I should watched your video earlier...🙏 My dog was dead after I dropped her off after 10 hours.

@OfficialHeather 2 года назад

I'm so so sorry! I cry with you. Definitely share your story on youtube or other media outlets. Why can't Rove implement stricter pet sitter protocols in hopes to stop the death of so many animals. 💔

@SuccessOptimize 2 года назад

@@OfficialHeather Thank you for your reply. I am editing the video now. Hope to join some group who can list all irresponsible pet sitters link on FB or some social media.

@PaulBoss351 7 лет назад

Just found out about this tonight. I'm so sorry to hear of this. Hugging my girls, my Beagles tight.

@OfficialHeather 7 лет назад

Thanks Paul! I know how much you love your babies.

@bluebobbyjack 4 года назад

This is crazy she had to know that her fence weren’t so secured. This is the exact reason why I will not board pets at my house cause I know my fences are old and unstable.

@zjakester 4 года назад

I’m so sorry I didn’t know if I should like or dislike this.

@ElHijoMachepa 6 лет назад

Very sad Im sorry for you lost.

@ppoznysz 5 лет назад

I feel so sorry for your loss. Please just think about it for a second, you are devastated about a loss of your family member (dog), while in the video you show how you flip another creatures body parts on a barbecue. Their heart was beating the same way as your Jazzy’s. If you love animals so much, go plant based. Again, I’m so sorry for your loss.

@sgtbarr9692 6 лет назад

I had to have my brother in law go pick up my Olde English from a Rover dog sitter after he watched him for less than 2 hours, I’m getting a full refund but plan on leaving a complaint by phone, sitter profile, and app review, I will never trust these people with any of my babies again. I will just pay more to leave them with professionals that I can monitor or with family members I feel I can trust.

@diedreacampbell237 6 лет назад

Omg this is so sad.

@loveimpressionz4727 6 лет назад

Wow that's why these sitters can't be trusted. Fake background checks. How do they let a dog escape and not go after it. Unbelievable I'm so sorry for your loss no letters or apologizing will make up for it.

@OfficialHeather 6 лет назад

Thank you!

@gisellerivera6097 6 лет назад

I'm crying and holding my dog so sad I am so sorry and now I have rover

@OfficialHeather 6 лет назад

Thank you for your sweet words Giselle. BIG HUGS to you and your baby.

@groovershowmydog 6 лет назад

Who was the pet sitter on rover.com and are they still active and online?

@OfficialHeather 6 лет назад

Yes, Rover still advertises the sitter. Please be aware. :( www.rover.com/members/angie-p-tlc-pet-care/

@amandacoolidge540 5 лет назад

That’s sad :(

@erickamorgan4564 6 лет назад

HUGS TO YOU :(

@OfficialHeather 6 лет назад

I appreciate your kind words Ericka. :( That was the worst experience of my entire life.

@mml5808 6 лет назад

Omfg I'm so sorry......... I just aaarrrggg 😭😭😭

@OfficialHeather 6 лет назад

Thank you so much.

@blueridgeocean 3 года назад

And I have one question for Megan in the trust and safety department, do you even know your last initial? Is it L. or M.? Get it right how can you trust a specialist if she can't even get her last name right?!

@rahmann4280 7 лет назад

This is terrible, the sitters ad is very deceptive, I'd let the people leaving great reviews know the truth. May your little sweetie rest in peace.

@OfficialHeather 7 лет назад

Thank you Ray! That means so much to me. :( My RoversDirtySecret.com site is my review and hopefully others will see.

@shishona6606 4 года назад

that poor dog

@DiamondDazzleSparkle 6 лет назад

I love dogs and I would be so angry and upset if this happened to my dog but it’s not rovers fault it’s the sitters fault for not being responsible and covering up the hole and it could have happened to anyone even if you left her with a friend who didn’t know she had a hole in her fence

@OfficialHeather 6 лет назад

I do agree yet I would have never found this sitter if it wasn't for the Rover.com website. For me, I believed that Rover qualifies the sitters they allow on their site. Or better yet makes sure the sitters are held accountable to Rover.com's pet sitting standards. Thank you. I miss her forever. :'(

@parastooart9842 5 лет назад

😭😭😭😭😭😭😭😭

@timvb2 7 лет назад

@aelmer333 6 лет назад

I am so sad for your loss but everyone can have mistakes happen. I LOVE my pups but my husband made a mistake and ran over my BEST FRIEND of 12 years by mistake!!!!! I hate people that think they are so good that nothing could go wrong for you! We have to ruin someone's life when you went there and trusted that pet sitter. Maybe don't pick someone cheap! Take them to a kennel where they are locked in. You have spent a lot of time to go after people that work for a menial company that want to get RICH on the hard work of pet sitters and don't care!!!! Why not think what you are doing?

@OfficialHeather 6 лет назад

I am so sorry for your loss. I cry with you. This video is my story to share about what happened to me. I cannot change the facts concerning the sitter nor Rover.com nor Jazzy. I am sorry you choose to 'hate people'. I hope you heal.

@InaStanley83 6 лет назад

I agree that everyone can make mistakes. However, Heather mentioned toward the end of the video that the sitter she chose eventually admitted to having lost 2 dogs before this situation occurred. To me, that isn't so much a mistake as it is a developing pattern of negligence. After the first dog went missing (presumably through the same hole in the fence), steps should have been taken to have the fence fixed if the sitter was going to continue to board dogs at her own home. There should never have been an opportunity for a second dog to escape, let alone a third dog. Another option would have been for the sitter to offer house-sitting and care for her clients' dogs in the clients' own homes rather than at the sitter's home where the yard environment was not secure. At least that way, the sitter would not have been responsible for easily-escapable fences etc. I too am a sitter and walker for Rover. Unlike an average person who loves animals, I have worked with them from a health and grooming standpoint for many years. I also co-own 16 dogs, 8 of which are Siberian Huskies (a breed known for being the quintessential escape artist), 3 of which are German Shepherds, and 1 of which is a sighthound mix. I take what I do very seriously. I look at a client's pet as if it is my own pet. I know there are certain things I would never allow for any of my own dogs, and so I handle each client's pet or pets with the same care and caution. I am extra cautious with client pets that are known to be shy, nervous, reactive, lacking in leash manners, or young (and so not yet fully trained). I also prefer to pet sit in a client's home, so that pets will be more comfortable, less nervous, and in an environment that the client has deemed secure enough for their own pets. There will always be risks when leaving your pets with anyone else - be it a private pet sitter or a boarding kennel. Dogs can be and have been lost from boarding kennels, mistreated, feed improper food, not taken to the vet for proper care when an injury or illness occurs in the same way that these things can happen with a private sitter. But don't shame an owner who is now living the nightmare of losing her dog due to a sitter's negligence. The life that was ruined here is Heather's, and of course little Jazzy's life was lost. Please try to remember that when commenting.

@OfficialHeather 6 лет назад

I agree with you Ina. Rover combines well qualified sitters with a person that just 'loves animals'. So it's a lottery pick for a pet owner when using Rover.com. Rover does not have any type of accountability system to ensure who they allow to join the pet sitting service is qualified and complies with standard pet sitting codes. Jazzy and I got the Rover.com lottery pick of the sitter that just 'loves animals'. I trusted Rover's service and got the worst sitter possible instead of getting an extremely qualified sitter like you Ina. If Rover had ONLY qualified sitters and had required protocol the death and injured animals would be slim to none. I wish Rover would give me back Jazzy. I wish you much success in your animal loving career. If only every pet sitter was like you.

@InaStanley83 6 лет назад

Official Heather I am not sure how Rover handles these types of situations. I know that I just try as much as possible to provide frequent communication and updates, and keep all of the communication within the Rover app in case there are any issues. Beyond that, I try my best to use common sense. I have had clients assure me that their dogs are fine off-leash and should come right to me when called. But honestly, no one knows if that behavior will extend to someone that the dog has only just met. So guess what? Every dog that I let out for a bathroom break (if the client's yard isn't fenced) or take for a walk is kept on leash just to avoid the potential for escape. It really frustrates me that things like that aren't common sense for every sitter. Eventually stricter measures will have to be put into place to prevent things like what happened to you and Jazzy. For now, I try to keep the worst-case scenario in mind and handle my clients' dogs with prevention of that worst-case scenario in mind. And I listen to my intuition. If something doesn't feel right outside, we avoid it. If something seems strange from a health standpoint, we head to a vet. If a dog is reactive or extremely nervous, we spend some time in the home environment working on reducing anxiety before we go out in public. If I wouldn't put my own dog in a particular situation, I won't put a client's dog in that situation either. That makes for less stress for all of us.

@OfficialHeather 6 лет назад

You are so right, you never know what that animal may choose to do. The leash is there to never put you in a horrible situation of a missing dog. Your standards are not the same standards as Rover in my case. If Rover implemented your rules with all that they take a commission from, the statistics of dead loved animals or injuries would most likely be slim to none. You make valid points. Again, why couldn't I have hit the Rover.com lottery and received you or your equivalent as a sitter. :(

@johnpiek2750 7 лет назад

Is Rover real or is it just setting up to gather dog owner money fast and not helping clients/dog sitters?

@OfficialHeather 7 лет назад

From my understanding and experience with Rover.com in basic terms they are a contractor and anyone over the age of 18 yrs can become their sub-contractor (sitter). Rover.com takes 15%-20% referral fee out of each transaction. That's why they are an approx. +$100 million company. When things go terribly wrong with your pet while in the Rover.com sitter's care, like finding your dog on an interstate killed by a car, Rover.com's actions are zero. Their actions said to me .......go find your dead dog, we will not help, once you do find her with no heartbeat, you should just move on. Sickening. Remember you will NOT see any past negative reviews unless you dig for years on their site. All of the Rover.com sitters are five star just like the one that let Jazzy die on the highway. If you would like the same Rover.com sitter that allowed my little Jazzy to die you still can because Rover.com still employs the sitter >>> www.rover.com/members/angie-p-tlc-pet-care/. :( I miss Jazzy so bad. :(

@OfficialHeather 6 лет назад

Thank you for your precious words. The Rover.com was deceptive to me in my opinion. I thought I was being put in touch with a competent sub contractor (Pet Sitter) and I received and unqualified individual. :( I will forever be heartbroken. Jazzy would have obviously been in better care had you been able to watch her for me.

@keanamuba 5 лет назад

If you love your pets, and care about their safety, choose a professional petsitter instead. You might spent 5 - 10 dollars more, but what is saving that extra bucks for if something bad happens to your love one. Not worth it. Companies like Rover hire their sitter without requiring certification, anyone who has a dog will be hired! That's why they re not reliable.

@jonathanhernadez3326 5 лет назад

Well I'm sorry I got to say this but I get it she was taking care of it but in the same time in the company's company fault or his fault because you supposed to teach your dogs how to behave when we take care of them we make sure the particular good but we do not sure what the action will be next you know accidents could happen I mean he lost a couple he had a history about it but it doesn't mean he wanted him to get lost and if some poor real shit sometimes dog don't listen what if your dog with a bit it the client will you pay him back all that especially being a big bug dog I probably would sue you myself but then again your dog supposed to be well and trained her to get out and stay it's insane in our fault because we don't know how that dog Nyack I might bite us and might just by one of the dogs you got to watch and their point of view their human being there working especially with this app give me your shity money

@afiedd9195 5 лет назад

Well, I'm sorry that I got to say this but, you are really mean and not even have a brain!. How can it be her fault? If he doesn't want to lost any dog under his care, he supposedly fix the fence. It doesn't related with the dog training at all. Since he have lost couple of dogs before, he should be aware about it and try to fix the problem. I don't think you even watch the video and read all the stories. Btw, are you on rover app offering a service as the sitter too? If yes, I really feel pity for your client. Because a person like you not supposed to get involve in any business related to dog.

@marybowman4847 3 года назад

I am so sorry this happened! BUT, NO you obviously did NOT take her "everywhere" with you or this wouldn't have happened!....right??? Im thinking about working for rover and I currently work at a pet resort. You just DON'T LEAVE a tiny dog alone in a yard!! Even for a second! I have a large dog myself who is used to going to work with me every day and loves it there! I STILL TAKE HER OUT OF TOWN WITH ME! If I can't take her I DO NOT GO!!!

@Austin.D 4 года назад

I mean there was nothing Rover could've really done anyways it was more of an irresponsible sitter not making sure their property was dog proof that's one thing if the dog dug its way under the fence and escape and nobody was really to blame for it

@sheridansaul1590 6 лет назад

No one cares

@OfficialHeather 6 лет назад

You must not have read the comments.

@sammcburney148 6 лет назад

You don't care. Plenty of other people do.

@brendaschlie2831 6 лет назад

Pretty sure 5 year olds are not supposed to be on youtube

@neuromancerGirl 6 лет назад

I care very much. Shame on you.

@jamesm9528 6 лет назад

you should have a kid or two by now and not whinning about your dog grow up get married have a family....

@OfficialHeather 6 лет назад

I have zero clue who you are, yet you tell me I don't have kids, a family, I'm not matured and I'm not married. I didn’t realize you were an expert on my life and how I should live it. Crazy, I've been doing everything wrong! Glad you set me straight. It's all uphill for me now! Maybe 'you should' try being informed instead of being opinionated.

@sammcburney148 6 лет назад

Maybe you should learn to grow up. Seriously, be an adult, and stop being childish.

@neuromancerGirl 6 лет назад

James M you're a horrible person