MAKESpace, a psychological first-aid initiative for staff, was developed by a RPH ED project team in response to daily challenges on the job. Staff in ED provide quality care in a high-pressure environment characterised by a heavy, demanding workload. MAKESpace is a peer-supported approach for immediate post-event debriefing.
During a MAKESpace session, a facilitator listens to a worker’s experiences, identifies whether they may need additional support after a traumatic event and encourages them to seek it as required.
The approach promotes psychological safety, calmness and peer connection while empowering individuals to use coping strategies and access support systems as needed.
Certificate of Merit - ‘Best intervention to address a psychosocial
hazard in the workplace’.
29 окт 2024