Sim Not Supported message mean the ICCID that is programmed into your RSim 12 or 14 is wrong and it needs an update. If when you go to update it, at the Emergency Call dial pad by touching *5005*7672*00# and Send, you get Error Performing Request, simply follow the steps below.
1) Remove sim card tray and take your new carriers sim card out and put the old carriers sim card in over the RSim (which should still be in the sim tray).
2) Make sure you see all the icons on the screen and then insert the sim tray with the RSim and the old carriers sim card.
3) Once the sim card is in, go to Settings, then Cellular, then Sim Applications (if Sim Applications is not found, wait a little bit more for the sim card to be read by the phone and if it never shows up under SIM Pin, that means your RSim chip is bad), then Edit ICCID.
4) Go to our video with the updated ICCID - • NEW ICCID In Descripti...
5) After inserting the right ICCID, touch Send.
6) Touch Accept after that
7) Remove the sim card tray and take out the old carriers sim card and put in your new carriers sim card over the RSim ( whichshould still be in the sim tray).
8) When the activation screen comes up, touch Continue and wait a few seconds. Touch Try Again if presented with that error and it should all be good to go thereafter.
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21 май 2019