If you're experiencing internet issues on your Samsung Galaxy S21 FE 5G, try the following steps to fix the problem:
Basic Troubleshooting
1. **Restart Your Phone**: Sometimes, a simple restart can fix connectivity issues.
- Press and hold the Power button and the Volume Down button together until the phone restarts.
2. **Toggle Airplane Mode**: Turning Airplane Mode on and off can reset your connection.
- Swipe down from the top of the screen to access Quick Settings.
- Tap the Airplane Mode icon to turn it on, wait a few seconds, then tap it again to turn it off.
Check Network Settings
3. **Ensure Mobile Data is Enabled**:
- Go to *Settings* *Connections* **Data usage**.
- Make sure *Mobile data* is turned on.
4. **Check APN Settings**:
- Go to *Settings* *Connections* *Mobile networks* **Access Point Names**.
- Ensure your carrier's APN is correctly configured. If not, add a new APN using the details provided by your carrier.
Advanced Steps
5. **Reset Network Settings**:
- Go to *Settings* *General management* *Reset* **Reset network settings**.
- This will reset Wi-Fi, Bluetooth, and mobile data settings. You may need to re-enter Wi-Fi passwords afterward.
6. **Update Your Software**:
- Go to **Settings**Software update**.
- Download and install any available updates.
7. **Check for SIM Card Issues**:
- Remove your SIM card and reinsert it.
- Ensure the SIM card is not damaged and is properly seated in the tray.
8. *Factory Reset* (as a last resort):
- *Backup your data* first.
- Go to *Settings* *General management* *Reset* **Factory data reset**.
- This will erase all data on your phone, so use it only if all other steps fail.
Carrier-Specific Issues
9. **Contact Your Carrier**:
- Sometimes, the issue might be with your carrier. Ensure there are no outages or account issues affecting your service.
If the problem persists after trying these steps, it might be a hardware issue, and you should contact Samsung support or visit a service center.
5 сен 2024
