SCAM ALERT: Corolla Owner Got Ripped Off! 

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30 years ago, a dealer charged me $60 for shop supplies to diagnose an issue I told them about. I pushed them to explain. They told me it was for oil and rags. I asked them if they used oil. They said no. I asked them to give me the $60 rags that I paid for. They dropped the charge.

I drive old cars and never let anyone work on them but me.

No reason for the owner not to leave a review on Google and Facebook - as long as it’s truthful should be no comeback. You will be amazed how quickly the scam shop will trip over themselves to try and get it taken down.

I live in Columbus, Ohio. My parents retired and moved to the sun of Las Vegas, Nevada. Dad passed a number of years ago. Needless to say, Mom, calls me a lot for home repair advice and such. So, I get a call. Her Money Light is on. "Take it to the O'Reilly Auto Parts down the street and have them tell you what the trouble code is." She does. One of the cam variable-timing oil solenoids is acting up. The Equinox is well taken care of. It isn't a neglected oil change interval problem. So, "I tell her to take it to a local Pep Boys. It's an easy job. No sense in paying the high dealer rates to have such a simple job done." Well, Pep Boys quoted her $550 in labor alone to swap out the intake and exhaust solenoids. Unbelievable! It's a twenty minute job even after having a smoke, refilling the coffee cup, *_and_* running to the corner donut store... Needless to say, I ripped the service writer a new one over the phone. I then drove 2,000 miles for visit and repair time. "Mom, stand right here and watch how fast I can do this job..." I had both solenoids replaced and the hood down in twenty minutes. Mother goes, "Is that all there is to it? Boy! They really are out to rip people off." Why? One can make a lifelong fantastic living at being a good honest mechanic. And if you're good and honest, opening your own shop will fill your pockets even more.

As big as this building is... over half of it is full of Hoovie's cars

I took a "Stealership" to small claims court for a botched repair job & won my case.

I live in downeast Maine and run my own small shop solo. My wait time is always 2-3 weeks out, but after 2 years of working hard being honest and having no big come backs other then part failures a couple times. I'm constantly getting new customers show up, making a appointment to get in cause they just left a shop and either didn't fix the problem or put a bandaid on it. Just last week had a guy in a titan come in for and ask me why he had a bunch of lights on his dash, after he just had a steering rack replaced. I scanned it and said your clock spring got broken when doing the rack, evidently they didn't lock it in place. He called and the shop gave him so much attitude cause he wasn't very happy, and this wasn't his first problem there. So he had me do his clock spring, and was so happy when he picked his truck up, made a appointment for his escape to come in. He said ill just wait for you, cause I've been asking around about you and your shop, and haven't heard one bad thing, only good things. I don't get why shops screw people, cause word gets around quick especially in a small area.

that throttle body looks like someone cleaned it but wasn't thorough. They are usually much dirtier on a car that age.

It's all hoovies fault for jamming up your shop with itailian hoopties

These scam shops need to be reported. I report all where I live. Put them out of business.

Usually the throttle body is even dirtier. I'm thinking the other shop might have sprayed cleaner, but didn't brush.

A shop with a good reputation locally told me I needed a new rack and pinion. The problem was really a strut mount. It was actually the dealership that was honest with me. Lots of crooks out there.

I had a 2012 Corolla with a bad idle on start and the shop wanted $450 for a MAF and throttle body cleaning. Took me 30 mins to clean it besides letting the throttle body soak a little with a rag.

re: the other shop's oil change prices - it was almost certainly $30 for the labor and the other $60 labeled "shop supplies" was probably for the oil and filter. $90 for an oil change is not uncommon these days.

These kind of videos make me sad for ppl that never learned some simple car maintenance basics and have trusting natures, and for honest mechanics that get caught in the fray.

you can also reset the MAF sensor by disconnecting the negative battery cable for about 10 minutes if you don’t have a computer/scan tool.

I'm sorry, but 99% of car repair shops are complete scams. My gf just had a shop sell her on the need for a fuel injection cleaning for $99. When she said that it was a carbureted car they actually said that fuel injectors and carbs were the same thing.

Beware of a chain called "Christian Brothers". They are a **well organized* scam. They know when you're stuck and have no choice but to pay. And they play "Christian music" in the lobby and all employees incessantly say "Praise the Lord" and "Have a Blessed Day". I'm not kidding. Then they charge more than the total value of the car. "Well, that steering needs to be replaced or you'll be in danger." "New plugs are $220 but it's guaranteed."

Personally, whenever I clean a throttle body, I remove it. I clean it thoroughly and re-install with a new gasket/O-ring and relearn with scan tool. Even then, it's not even close to $400!!!

"Shop Supplies" used to be a cost of doing business. Now....

Toothbrush "joke" was beat to hell!

I brought my 86 BMW 535i to a local shop that was highly recommended. My aunt was a long-time friend of the owner, but I didn’t bring that up when bringing it in because I don’t like doing that. All I needed was a NY inspection and a valve adjustment. I sent it in for the valve adjustment since I broke a few fingers and doing it one-handed wasn’t worth it. One week goes by. Two weeks goes by. Finally I go in on the third week and the car still hasn’t even been looked at. What I was told was it would take 1-2 days, bring it in on X day, pick it up next day. Every time I called, I got the same “oh yeah we’re about to work on it now” answer. Finally when I went in, I saw the inspection was done, with some other work I never authorized. They replaced both rear axles, which I had already replaced maybe 3 weeks before bringing it in. They took the tint off my windows, which yes isn’t legal in NY, but they scratched up all the windows doing it. They “adjusted” the valves, as soon as I started it I knew it wasn’t done. Opened the hood and showed I could see the original gasket still sticking out. I went ballistic on the owner, to the point that other people waiting came outside to look. He had the balls to tell me “he’ll write off the axles, but I still had to pay the rest of the bill”. I tore the bill up and left. I called my aunt and told her what happened and how her “friend” screwed me over. He called me an hour later apologizing up and down and he didn’t know I was related to her. I don’t know what’s worse, the fact that he tried to screw me completely, or if he would’ve treated me differently if I said that he knew my aunt.

I just bought RAV4 with "Lambda Lean mixture" codes coming on constantly. I had watched this video about cleaning these things. It fixed the car and no more codes popping on constantly. Also car got multiple used lambda sensors stored as last owner had try to fix it. Thank you, this video helped me a lot here half way around the world.

Watching this video is exactly why I am so glad I do my own maintenance and repairs whenever possible.

Take a drink every time he mentions the cat's toothbrush

I've also had a lot of bad experiences with shops. The worst part of it is having to take it back over and over because they didn't do it right the first time. You eventually have to realize that trying to get good work from a bad shop is like trying to draw blood from a stone. It's just not gonna happen.

Apart from ripping people off, I worked for a shop that DELIBERATELY broke stuff on people's cars in order to get more work in. Like burning car's clutches to the point where it'll start slipping in a week or two. Tightening v belts so tight that alternator and water pump bearings would soon go out. Turning up the fuel on company's diesel trucks so that a piston would melt. Removing brake pads and grinding them right down so the customer would be back very soon. Even pouring oil in their brake fluid! One thing I learnt there is to NEVER EVER take my car to anybody but myself. I'm a qualified tech, so my Camry is running, purring like a kitten at 400k miles 😊

No names named. Litigation. Slander. What are we coming to when we can't call out thieves?

This is why I refuse to drop of my cars and insist on watching the service. I was a tech before I blew out my back, so I can diagnose things myself. I just need to make sure that whoever is working on it is actually doing the job, and doing it right.

I once had an oil change at a well known shop and they forgot to refill the oil. Thankfully, I caught the problem right away. Please remind your viewers to ALWAYS check the oil level after an oil change.

BetterHelp sponsoring a scam video while being scammers themselves is hilarious irony.

Thought I would tell a story on this video. I am a lifelong DIY mechanic and work professionally in shops in my youth - when my back could take it. My elderly single female friend has "Corolla 90's era". She had a 2 liter bottle fall over in her trunk and it was rolling around. She took it into a shop down the way and told them about this odd noise. They gave her estimate for $ 1300 which included changing out the motor mounts and a CV joint axle. She took that printed estimate and brought it to me. I looked at the car. The motor mounts were as good as new and not even cracked or dry etc . . The CV Axles were intact - not leaking and were as good as brand new. SO I looked in her trunk - found the 2 liter deal and told her about it - and that was that. The service managers who work the COUNTERS at these places AND work on COMMISSION absolutely LOVE a single elderly female who walks in the door. Now - I seriously have this question - I think that some shops actually don't do any work at all on cars that are brought in - in this situation - an elderly female etc . . and just take her keys for a day - then call her the next day and have her come in and pay the bill - and they simply hand her the keys and wave. And the reason I suspect this is because the motor mounts and the CV Axles on her car were so clean and new looking - a person wouldn't be able to tell a newly installed part from the original part already on the car. And - considering that the CV Axles would have to be openly torn open and leaking etc . . ( and making noises ) to then say you need a new one - this proves their purposeful fraud. And this is just the unnecessary and possibly not even performed work. It is NOT addressing the other shop and dealer scams of not accepting any customer obtained new parts - and ONLY obtaining parts from their vendor account ( at a discount to even the general public ) and then marking that part up 400-800% on the final bill. AND "book time' labor hours at goofy absurd amounts like $ 149-299 per labor hour - depending on the shop.

So another shop destroyed their own business for a few hundred dollars. They know this owner uses Omega, so the car will go back there at some point, and their “cleaning job” will be found out. They actually made sure of it by not properly addressing the throttle relearn. Now the owner will never go back to that shop and will tell everyone in the area how they ripped them off. My bet, the shop will see this video (or hear of it), the owner will blame a rogue tech and offer a refund, all in an attempt to salvage their reputation.

Another wizard scam. The car will relearn the parameters without this memory erasing thing. The computer is continually adjusting the parameters so if the battery is replaced then the computer memory will reset anyways. I've replaced my Corolla's battery several times now and it takes about 10 miles of driving to get the idle back to normal.

Shop Supplies- $34 Bottle Grey Goose and a case of Beck's $32 to celebrate the easiest $800 they made that week,you KNOW he saw the Omega sticker for services and snickered

(1) Friend took his *Ford Focus* in with A/C problems. The mechanic told him he needed complete A/C replacement for like _$2,000_ . Friend declines, and took his car to another shop down the street. Turns out it needed a $10 can of R134. (2) Took my *Corolla* in for a "service special" (bunch of check up stuff as I was leaving on a trip). When I got the car back it was barely drivable. After 1/4-mile I returned to the shop to get some help. I could clearly see that some of the vacuum hoses at the engine were not attached (as you could see the bright brass barbs with no hoses. These were the vacuum advance for the distributor, etc.. Owner of the shop said I'd have to "get with the mechanic" about this; even though it was *his* shop. Mechanic had removed hoses to do a test, but forgot to reattach. Apparently never test drove vehicle afterwards. I reattached the hoses myself, and drove off. $200 buck useless "check up" down the drain. (3) I had a tire blowout on the way to work. Pulled into a small tire shop and the (honest) kid showed me the damage and I needed both front tires replaced (due to wear). Owner (dishonest) grabbed the two replacement tires from the back. A few months later it was obvious that these were really old and sun/weather damaged (display?) tires. When I went back, the owner was all over the place with explanations. I pointed out the date code on the tires indicated they were *TWO YEARS* old when he sold them to me a few months ago. One of the date codes was on the chunk of rubber separated from the sidewalls. He claimed not to know anything about "date codes". But he knew enough to tear the rubber off and tried to palm the date code hidden in his hand. Then he referred me to a Michelin shop for warranty service (except they no longer with Michelin shop.) I must say that Big-O tires was decent as they called Michelin corporate hotline and explained the damage was NOT road damage. Big-O got me about a 50% discount from Michelin on my replacements. (4) Had one shop tell me that I needed a right rear wheel bearing. While the manager was writing this up, the mechanic came over and showed me that I did *NOT* need any work. This was my Toyota Corolla which I recently retired after 37-years (2022) and 220,000 miles. Still all _ORIGINAL_ wheel bearings. (5) During covid I was forced to buy a used car (and you know those prices!). Anyway I got a used Prius from a Toyota _dealer_ , but was comforted by Toyota's 130-point inspection (advertised on this vehicle on the dealer web site). So, turns out the 130-point inspection doesn't apply to vehicle over a certain mileage or age ("sorry, our mistake"). After a few days I detailed my car. The cabin air filter was full of leaves, twigs, hair, and debris. So obviously *NOT* cleaned by Toyota dealer. And the engine coolant reservoir was dry. Took 1.5qt to get it to the Full line. When I went back to dealer, they pointed out that mechanic had changed *Coolant Control Valve* before the vehicle was offered for sale, and likely "forgot" to "burp" they system. So even if appeared full, it was way low until after being driven a while and the bubble worked itself out. This deal has pulled similar crap before. Don't get me wrong, I love my two Toyotas. It's just a shame the most the Toyota *_DEALERS_* are complete assholes.

It’s a pretty sad world when you get to the point where you feel you have to go to mechanic school to help insure you won’t get ripped off.

If you go to Interstate for a new battery - they will test your ENTIRE system and install the new battery for FREE - NOT $90... what a Scam....

I think Wizard is having a "Get off my lawn" day. LOL !!!

I took my car to a local dealer for some extended warranty work, I'm in Wichita, and they tried to sell me a list of Maintenance. One of the items was to change the spark plugs. I had just done it the week before which means they didn't actually check to see if it was needed and said they just go by miles. I confronted the service manager and he said he didn't see a problem with it, the owner should know if the maintenance was done and if they didn't oh well. When I was a tech at another dealer we had a couple guys that did that, we considered them crooks. Apparently it is now how business is done. I gave them an appropriate review on Google, they responded saying they would reach out, they did not. I'm glad to see how honest you are.

I just replaced 3/5 of my broken wheel lug studs because the prior tech had probably use an impact to tighten them. Probably thought wasn’t his problem over tightening them, let the next guy deal with sheared off lug nut studs! Only work on your own cars!

It's not just auto service It's ALL SERVICE If you don't know you're being ripped a new one You will get a new one Why? Business Pressure,the cost of paying all your shop's bills versus actual income of the shop- turns many honest guys into scammers-but was it a dishonest employee packing on time or an unscrupulous owner/manager? Business Pressure Which includes the salaries of the owner that might think very highly of himself and the cost of labor,which is what it takes to keep a talented efficient employee or two I my shop I might have taken in a 1 hour job to keep a good customer happy.No matter the backup already in the shop-this customer is out $800 for a cheap battery and he cannot be a happy camper any more

Some shops are crooks. I paid $150 for a battery for my 09 CRV at Walmart.

After cleaning a K and N air filter make sure the oil is dry. If not oil can get on mass air sensor affecting the airflow reacts You may have to clean it

That's the type of car you can maintainance yourself easily over the board

I live in Spain. I have 2 older cars and have 7 years of experience with the workshop I use. If I'm in a hurry, they take the car on the day. If there are parts that need to be ordered, it will take a couple of days. I always get offers to use one of their cars. Parts prices are as they are, but the prices for work are quite reasonable. A few days ago, one car...the van...didn't pass the state-mandated inspection. For this car, it must be checked every 6 months. The handbrake had to be tightened, 30 minutes of waiting and then the workshop put a man on the job. 15/20 minutes later I was on my way to approve the habit...... If I book an appointment with the doctor, I get an appointment tomorrow.

That throttle body has been cleaned recently. They just missed fine detail that ring Wizard is talking about. I cleaned mine 10 years after I bought the car so I know how dirty one looks like

You reset the memory on the transmission shift points, You didn’t reset the “learned values” for the engine. The reason your car took long to start is because you sprayed throttle cleaner directly in the intake manifold.

I couldn’t see any difference in the parts before and after. This car likely only needed an idle relearn. However the charges from the other shop are totally ridiculous. All of these jobs could be completed by a home mechanic!!!

Good job Car wizard, when you treat your costumers fair, you will be their mechanic for life.

wtf, the pcv valve from Toyota was only $18 for my Matrix (Corolla) and only took like 10 minutes to change and I’m not a mechanic. Wow these people got ripped.

I like that you’re showing more hands-on mechanical work.

The people that comment all the time that your too expensive are normally older people living in the past with prices from 20 to 30 years ago. I hear it all the time.

I was appalled when you said that price. This is exactly why you should know at least the basics about a car. You can EASILY clean the throttle body and mass sensor yourself. Also idk what kinda PCV valve he quoted but they’re wayyyy cheaper than that. This video literally makes me sick to know people are out here scamming like that. Thank you Car wizard for be the Honest man you are!!

I use CRC Contact Cleaner for computer parts. Used it for 20 years. Other CRC cleaners caused problems with plastic parts (not used on computer parts).

It sucks as a mobile mechanic when I see someone was shafted. They always want to pay me to fix it, but I know the shop should go back and do it for free. It puts me in a difficult spot.

Does the state of Kansas have a Bureau of Auto Repair where a shop that has ripped off a customer can be taken to task? My mechanic has done this for his customers, and he never had any greif from the offending shop. He is also not a youtube star. It's time 19 to take action instead of just talking about shops running scams.

U r honest man, hard to find honest mechanic this days

Isn't it time for repair shops to start filming their work for customers?

I had a MAF sensor fail on my while driving. Had to finish the drive home while the car was coughing up a store. Decided to check the MAF sensor and I could see a small hair like object across two of the sensors. Spayed some cleaner and put it back in and problem was gone.

We need scammer payback but with bad repair shops!

It is not that hard to clean those sensors. I easily cleaned my dad's idle air control valve and made myself look magical in his eyes. I don't get why they didn't do those jobs with how much they were charging. Might as well do something instead of gaslighting the driver.

Even 75$ is too much, for cleaning sensor

What could possibly be wrong with the Corolla that cost more than $300

Don't people ask for a quote FIRST before commencing work anymore?????

dude, you left a piece of the tooth brush in there. the rubber bristle.

i spray the throttle body cleaner on a microfiber towel and then wipe out the body. I never spray it directly into the body. CCN says there is no programming throttle re learn on Toyota's. my 2007 corolla did not need any re learn. It self adjusts

As a shop Technician if the check engine light isn’t on I’m not touching or cleaning any throttle body or maf sensor components. I won’t even recommend it. The only time it will be done is when diagnosing a maf code or rough running condition. They will be charged a 1hr diagnostic fee. Not including parts and labor. Guaranteed work is not cheap.

My coworker had the battery go last week on holidays. Battery tested 8.0 volts. 2018 Jeep grand Cherokee. Go's to dealer & they charged him $759 + tax for a new battery & install. Unbelievable!! Great video mr & mrs wizard!!

I've also seen oddball MAF readings caused by a faulty catalytic converter. A backpressure test at an upstream O2 sensor confirmed. The results of the diagnostics were visibly obvious upon disassembly.

Isn’t better help a scam?

The grams per second thing is knowledge i could have used for years. I have not heard or found that in my experience. I consider myself to be quite knowledgeable with cars and this is definitely news to me that i will definitely use in the future.

Gloves - Gloves - Gloves ,,,, ALWAYS when using chemical cleaners !!!

I have ONE trusted mechanic I've had for years & he is the ONLY one who does repairs i can't do

I have been VERY lucky to have found a mechanic shop that goes out of their way to help and keep prices down. They are even a chain shop with about 12-15 locations in my city. My Mom went to dealer with her car for an oil change and they tried to push strut replacements on her. I said take it to my mechanic shop and they told her there was no strut problems, but needed a slight front end alignment and after that all was well. Even within past year they did free full inspection of my car, said the brakes would be due around my next oil change but when I went in they said the brakes were still fine. So I used the money I had saved for the job on other things that were needed in that mileage range. Good mechanics/shops are both hard to find and a godsend when you get a good one.

It's pretty sad that the other garage could have done the simple cleaning and fixed the car for that amount of money. But they chose to lie, not do anything and steal from their client. That might work in the short run but long run, word will get out.

Another common failure on MAF sensors is inter cooler leak or failure causing poor or limited acceleration. KIA main dealer couldn't diagnose it on our car which I found in 10 minutes myself.

A couple weeks ago, our costumer had a similar issue with a stealership . 8000 € for a new transmission. The costumer towed the car to our shop. I serviced the transmission readapt the control unit and ready to go. 8 times cheaper.

I've never cleaned the throttle body on my 1993 Toyota pickup with 310,000 miles. Might be a good idea?

About the whole wait time, going to have my car go into an alignment shop tomorrow, i've had to wait over a month for this time. But they're the only ones i trust after another shop charged me a ridiculous price and then did absolutely no work on my old car because "it's all rusted apart", while this shop just got it done perfectly with no complaints.

Most of the time, idle relearn will be done automatically when the battery is replaced as long as you let the vehicle idle for a couple minutes after starting. And yes, it's a common occurrence where disconnecting the battery also wipes the idle adapt settings and takes a couple of attempts to start the engine afterwards. Plus moving the throttle plate on an electric throttle body by hand can also either piss off the computer or mess up the unit. Luckily, most of them bolt off and back on super easy and have no coolant lines inside. Taking it off completely and using only throttle cleaner spray is not a bad idea.

Out of all those beautiful cars...that red NSX on the lift has my heart ❤

Not only they over charged, they didn't even do the work! I would see about getting my money back on the two items of work that were not done(and partial refund on the sundries) or threaten them with court action or at least shame them on social media - teach them a lesson.

True. A good mechanic I go to always has at least forty customer invoices on his counter. They take at least three days to get to my car. But it's guaranteed a proper job done at a decent price.

Thank you, Mrs. & Mr. Wizard. You guys are the best kind of teachers. Know that your efforts are appreciated. What you do is not easy. This world is a better place because of you.

Some shops in tx do the same thing. Charge you or have you buy stuff that you don't need. I made a older car pretty much brand new for a friend of mine. She bought a car from auction and wanted it top to bottom reliable. Which nowadays you need a car that is reliable. Well after I did all what she wanted she took it to the shop down the street to get inspected. They told her ahe needed the parts that I literally put on the day before. Still had the sticker from the package still on it. Let's just say when I told them that they looked at me dumbfounded. Well later that week the people doing that to a lot of people. They were found guilty of fraudulent and closed their doors forever. The owner was retired and had friends running it.

I know it sounds crazy, but I like to remove the throttlebody when I clean it. That way you can get the other side cleaned perfectly.

Bought my 2017 Corolla with only 17,000 miles a few months ago. Like a brand new car and I love it

I had moved to the US a few months ago and had zero local connections and recommendations. So i went to a local repair shop for a radiator issue on a 2009 camry. They claimed it was a temp sensor replacement and charged me $300 and didn't even fix the problem. What i needed was a new radiator coz it had a leak

Mostly typical only in America.

I would not be sticking my fingers in that TB with the wires hooked up to it. And Wizard, you stated you use a $5k scan tool in a previous video. Here you used an Auto MX808 that can be purchased for

The computer will relearn a cleaned throttle body on it’s own.

First I'll say I love your videos. There is a lot to learn so thank you for the teachings. There is no question the customer was majorly ripped off. Even if the work had been properly completed the pricing is way over. The $84 to assess the good alternator, et. al, could have probably been waived when it was determined a new battery was necessary and purchased. The $25 labor discount? Stroke to make the customer feel better about being ripped off. The battery was $164. They didn't charge $242 for the battery + labor... $19 of that was state tax which goes to the state. The throttle body... again if they had properly performed the removal, cleaning and re-installing the pricing of $302 is over priced based on time and materials (usually a flat 10% or so for shop materials), but you would never charge $327 and nether did that shop. $26 again was tax. Finally, The Mass Air Flow sensor $111.89... tax on it $9.50. While the whole thing was a ripoff and a lower bill would mean less tax... $54.14 was total tax! so they really didn't charge the quoted amounts. Subtract tax for the total parts and labor. KEEP UP THE GREAT VIDEOS!!! I'm learning a lot!

Local shop scammed me, didnt set the wheel on alignment, didnt give information on an alignment printout, left it stranded and still had me pay. I put up a review and contact corporate office. Corporate never answered, i provided pictures and contacted the manager of the shop and they showed me things, fixed the steering boots being twisted, and we parted ways. Cv axle popped out but was compressed and they said it wasnt the one for the car. Its still on the car today and runs perfectly.

I live in SF Bay Area California. I've always been amazed at how low your prices are.

Also when you have cleaned the throttle body there may be a little bit of that liquid still in there and it would be hard to start or keep it running. That is just initially after cleaning it unless something is wrong or will be in the not distant future.

I've cleaned my own sensors since I started driving at 16 years old. Had always saved me money.

If they’re scamming Toyota Corolla owners then we’re all in for it at this point. I have a 2020 Corolla and I always take it to the Toyota dealership and so far no scam issues. 🤞🏽 Except for a car wash that didn’t happen twice. I guess the trifling people that do that decided it was either clean enough or said it’s a Corolla and didn’t care.

We need more videos with Misses Wizard! But this is a great video! My mom has a 2010 Corolla so it's helpful to see this take place. I found a local Toyota specialist and he has a 6 week wait. Must be good!