I wish I was there with you! Some of the younger tutors talk so fast…. Thank you. I will keep trying. Part of my problem is being down in my back…I had back surgery 1997 and I am going for MRI the 15 of March hopefully they can fix me again. I have spinal stenosis? Hugs and lots of thanks from 67 + young lady.
You are awesome I had been searching the internet for 2 days now and found your site. I needed information for the USB and you gave me so much more. Thank you so much
Thank you so much. Let me know if there are any more topics for the ScanNCut or Canvas Workspace you'd like me to cover, please let me know. I'll do my best to see if I can address it. Welcome!
I have a an older cm model. What options do I have to transfer files using a usb cable? I’d like to transfer from canvas workspace but I don’t have internet available where I will be using it.
Not a problem. You will need a USB AB 2.0 Cable to connect between your computer and the machine. You plug in the A side (the regular, rectangular shape usb connection) into your computer and the B side (it's more of a square shape) into the machine. Then when you are ready to export/transfer the cutting file, select the option for the via USB cable. Make sure you have made the connections and your machine is turned on. Then you'll be able to retrieve the file from your machine. Alternatively, you can export the cutting file (.fcm) to a USB flash drive and take it to your machine and select Retrieve and the USB option. I hope this helps. Thank you for your question. Let me know if I can help further. I might not always have an answer, but I'll always do my best to find one. Cheers!
When I try to save it comes up Cavas save a….something I just can’t make it work except I bought a svg file and it did go to my scan n cut, but only if I don’t type on my canvas workspace?
Sorry I'm late getting back to you. I may not fully understand what the issue you are facing, but you can always give me more info so I can try to help. I know you are facing treatment soon, so I understand if you can't get back to me soon. First, what model are you using? If it is one of the original machines, you need to go through Canvas Workspace to get the machine to recognise the cutting file. If you have a later model, the machine will read an .svg file. I always recommend opening any .svg file in Canvas because not all .svg files are created equally and some may not be suitable for cutting. By bringing it into Canvas, you can inspect it and edit it as necessary. Just to go over the process again, though. If you want to import an ,svg file into Canvas Workspace, select Import File from Computer under the File drop-down menu. You could also click on the icon on the left side of the screen that has SVG on top of a sheet of paper. Look for where the file is (computer or usb stick, e.g.) and select Open. When you are ready to export it as a cutting file for the machine, use Export/Transfer. The file is converted to an .fcm file which is what the machine recognises. You can save the file to your computer or transfer it immediately to your machine (wireless, if you have a wireless machine or usb cable), At your machine, use Retrieve Data where the .fcm file is (the cloud, usb stick, etc). If you still have an issue, just let me know. If you purchased an .svg, you also could contact the seller and ask if they are aware of any issue. All the best, not only with your ScanNCut, but getting your health on track.
Hello Donna! Thanks for getting back to me. I don't know what the problems are other than I make a design using an svg file and when I retrieve it from my cutting machine there is an error msg and it doesn't cut. I think me having health problems has messed it up. I have a ScanNCut DX 85S. Some of the issues may be computer problems too. I printed out the whole manual which seems like to be Gobble goop. 😢 after I get mt back or hip problems solved maybe it will work. It only seems to cut craft paper. What suggestions for settings for each type of materials.vi bought it to cut appliques and vinyl but that doesn't happen. I bought the fabric mat but haven't opened it. The cutter came with a standard mat and black head cutter. I also bought support sheets too. Settings for cutting vinyl? For cutting cloth? Paper? Thank you for offering help; it means a lot to me!!🎉
I think this is why the machine stayed in its box for three years. I’m so frustrated! I work in Photoshop and save as a SVG. Then go to Canvasworkspace. I click on import SVG. Error E11005. No objects could be imported. Went back to Photoshop and saved as PNG. Then it showed up. Great! Not great. I go to export and get error message N10004 - image data will not be exported or transferred with the cut data. There is no other data on the page. I think I give up.
Hi. I feel your frustration, but if I understand from your description of the problem, I suspect that if you are just saving your .psd as an .svg, then Canvas Workspace's software only recognises it as an image. When you import it, look in the Layers panel and you'll see that it is labeled as an Image and not a Shape. It can't be cut. I think what you need to do is Export it first. If you select Export in Photoshop and don't see SVG as an option, then go to File and select Preferences (if using Windows) where in the Legacy option you can then choose SVG. When you go back to Export, then you'll see SVG has been added as an option. Once it is converted you can save it as an .svg if you like. Here is a RU-vid video here about exporting a Photosho file as an .svg: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-eYPaf1-ExVw.html Unfortunately, I don't currently have Photoshop (I have an older version on CD, but don't have a driver at the moment) or i would test it. I have CorelDraw and something similar happens when I export a .cdr (Corel Draw) file as an .svg. It codes it for an .svg, but if the file contains a raster image like a .png, .jpg, .tif and, I suspect a .psd, then those will remain as images. Corel automatically creates a folder for any images, so they are separated from any .svg or Corel shapes/clipart. Any raster images would need to be traced so they could be turned into cutting files. I can do that in CorelDraw by tracing a bitmap and I think Photoshop has something similar. Adobe Illustrator, on the other hand, is designed to create scalable vector graphics while Photoshop is for pixel-based raster images. There is a way to create a vector graphic from a .jpg or .png in Photoshop, but the tools to do so are not as many as in Illustrator. I found a RU-vid video on this: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ebI3UDdQ53A.html Sometimes you'll come across .svg files that won't work as cutting files because whatever software has been used and what the file is intended as (e.g., print rather than cut) isnt compatible with a cutting machine. They can be re-sized easily without losing quality as happens with raster images, but they aren' There is probably additional software around to encode them, but I would guess they would be something you'd have to purchase. I'm really not certain. Hope I haven't confused you, but you've given me a clearer picture of what is happening. Don't give up!
Hi. I feel your frustration. From your description, I think I may know what is happening. The error messages are because the .svg files are still recognised as Images and not Shapes that can be cut. When you import the file, if you go to the Images panel, you'll see that the file is labeled as an Image. Those can't be cut, of course. I believe what may be happening, is you are saving a Photoshop file (.psd) as an .svg but haven't exported it as an .svg that has the proper coding. If you are using Windows, go to File and select Export. If you don't see SVG as an option, then you'll need to go back to File and select Preferences. You can choose SVG there in Legacy and when you go back to Export, SVG will be available. You can save it as an .svg. However, I don't know if you have any pixel-based raster images, like .psd, .jpg, .png, .tif, etc. that they will be changed to an .svg without more editing. Something similar happens in CorelDraw. If there is a raster image along with Corel clipart or basic shapes in the software, those images aren't converted to .svg and Corel puts them in their own folder separate from the converted .svg files. A way around that is to trace the bitmap (similar to what happens in Canvas Workspace Trace Image) so it can be divided into the layers that create the cutting shapes. There is a way to create an .svg from something like a .jpg or .png in Photoshop. I found a video that I'll paste here: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ebI3UDdQ53A.html As you'll see, it isn't as powerful a tool as you'd find in Adobe Illustrator which is designed to create scalable vector files. Photoshop is primariy for pixel-based raster graphics. There probably is software on the market that does the conversion work, but I'm guessing you'd need to search online to purchase it. I hope I haven't confused you. Just keep in mind that all .svg files aren't designed automatically to be used as cut files. Because they are scalable and don't lose their quality when re-sized, they are a good fit for cutting machines. Depending on the software used to create the files and their intended use (e.g. print instead of cut), they might not be compatible with cutting machines. If you buy an .svg file and want to use it for cutting, always check with the seller to see if it is formatted correctly. I think these days most will be, but you have to pick and choose files that have a reasonable chance of being cut successfully. BOTTOM LINE: Don't give up!
Sorry that I have been out of action for several months. If you still need an answer, I'm happy to help. You won't lose the .svg file you imported. Once you EXPORT a file to your computer, a usb or to your machine via the internet (if you have a wireless capable machine), Canvas saves it to the ScanNCut machine's native format of .fcm so that the machine can directly read the data. It does not read the .cwprj files which are the edit files and are considered working files. I hope this helps.
