Ok, I can do this, but why the heck did they make it so complicated and with so many steps??!!? My previous printer was a BREEZE. I scanned many, MANY beautiful photos (to frame as gifts, or hang on my own walls) by simply laying the photo on the glass, pressing the 'scan' icon on top of printer, and voila, there it was, on my glossy photo paper, or my matte photo paper, or whatever paper I chose. Piece of cake. Perfection. Then they (whoever the heck 'they' are) go and 'fix something that's not broken' - complicating it, and basically doing away with what used to be an enjoyable project ... especially for friends; birthdays, holiday gifts, you name it!, Yep, I know I can send to walgreen's, or any number of businesses who have their little photo departents, but alas, invariably screw up what used to be perfection (for me) accomplishing each project right out of my own little house, and in my own little "craft corner" I'd set up. Bottom line.......OY VEY!! !! !!
Exactly, Carole. This is over-complicated bollocks. Unfortunately the competition in the home printer sector is relatively non-existent, so they get away with this bullshit.
+Anna 768 From the top-left corner, select “Print.” From the preview, select “Print Using System Dialog.” From the printing options menu, select “Properties,” “Settings,” or “Preferences.” Select “Double-Sided Printing,” “Print On Both Sides,” or “Duplex Printing.”
is it possible to scan multiple documents into a single file with this HP Scan program? Also, how do I install it on my computer if I don't have a cd drive to use the software on the cd?
+Andrew Schmidt HP Scan does not support adding multiple JPEG, PNG, or TIFF photos into a single file. You must save photos in PDF format to save them all in one file. Check the following requirements for multi-page scanning into one PDF file: To save multiple photos into one file, you must use the PDF document-related shortcuts. Use a resolution setting of 300 DPI or lower. Search Windows for HP, and then select your printer. HP Printer Assistant opens. Click Scan, and then click Scan a Document or Photo. HP Scan opens. In HP Scan, select the Save as PDF or Document to File shortcut. If , click Save. All pages save into a single file.scanned multiple pages from the ADF. If you scanned from the scanner glass, load the next page or photo on the glass. Click the plus button or in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, and then click Save. Select PDF in the Save as type menu. Change the file name and the folder you want to save the scan to, and then click Save. Let me know if this helps.
@@HPSupport I'm not looking to combine photos, I'm looking to combine scanned health receipts/documents into a single pdf file. For example, our last printer allowed us to scan one page, and then asked us if we'd like to scan another. We could add as many documents/pages to a single file as we wanted to, and then click "finish".
+Muhammad Fahad Ansari Please try from printer software: Double click printer icon on desktop, Select Scan a Document or Photo, Put the first page on the glass (face down), Check options (size, dpi ...), and select Scan document to file, Click Scan - machine will scan the first page Remove the first page on the glass, put the second page, Click + (plus sign) It sits on the left hand side of a red x Machine will scan the second page, put 3rd page on the glass and click + again ..... to the end then click Save Click Done after Save Or try HP Scan Extended using the following software ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi Once it's downloaded and installed, for Windows 10: (a) Hit Win key, (b) Scroll down to HP group/folder, (c) Double click "HP Scan Extended"
How can I get my OfficeJet Pro 6978 to scan without having to open printer assistant? Before when I had my old laptop, I did not have to do this with the software at the time (the software must have been older during late 2017 at the time before it got updated in April 2018 which is what I currently have now on my new laptop). Do I need to download the older software that allowed for that and if so, do you have a link for me to download it? It cuts the amount of time I would have to spend just to scan documents which really helps.
+Nihon - Daisuki To set up and use the scanner on an HP multifunction printer, browse the following list of commonly asked questions in this document: How to Scan (Windows): bitly.com/2JC8KqI or How to Scan (Mac): bitly.com/2JB4JDf
I have a HP Desk jet 2652 That will not scan. Tech help said it was some thing to do with a drive ? It's only a month old and I've put more time in it attempting to fix the ongoing error message that I'm having second thoughts about ever buying another H P product!!
+Bob Blondia - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc? - May I know the exact error message you are receiving?
Is there any way to run scan program in fullscreen? The thumbnail is tiny and if you click on it its not going to be much larger. Yes you zoom on it, but annoying to use when you try to sharpen a seal on a bill or something. The old scan software was better in that function.
@@HPSupport thanks for the answer, but i know how to scan, my problem is the (program) window size. Its not resizable, and you cant run it fullscreen. Elders who wear glasses or anyone with bad sight need that i think, but thanks for the answear anyway.
+sumit bisai Scan a larger original (A3 or 11x17 inch) You can scan a document that is larger than the scanner glass by scanning the document in two parts. After scanning the two parts, the printer joins them together, saving them as a single file. NOTE: TIFF black and PDF black are not supported for B-size scan. The minimum top and bottom margin for your large original must match or exceed 6 mm (0.24 inch). To scan an original from the printer control panel Use the following instructions to scan a large document. 1. Touch Scan, and then select the Memory Device. 2. Touch Document Type to choose the type of document you want to save. Make changes to scan options, if needed. 3. Touch Paper Size and select either A3 or Ledger (11X17 in.) to choose the size of the original document 4. Touch Settings to rename the scan file name OR change the output quality. 5. Touch Start Scan to load the animation that shows how to place the A3/11x17 original on the scan glass. Load the original according to the animation, and then select Scan. 6. When prompted, select Continue. 7. Turn the paper around according to the animation, and then select Scan. The printer joins the two copies into one document. To scan an original from ArcSoft (Windows only) 1. Load your original print-side down in the right or left -back corner of the glass. For more information, see Load an original on the scanner glass. 2. On the computer, open the scan software. From the computer desktop, click Start, select Programs or All Programs, select the folder for your HP printer, and then select HP Scan. 3. Touch Size Original to choose the size of the original document, and then select A3 or 11 x 17 inch.
Sir i m using hp laserjet m1319fmfp printer in window 10, I ve install the driver but i cant scan to pdf though I hve download adobe acrobat dc, it scan only tif, png, bmp, jneg but not to pdf.... Plz help me solving this issue
+Harjeet Dhillon thanks for reaching out! I understand that you need to install HP print and scan capture app. I'll do my best to assist you. Please refer this document to install the app: hp.care/2nZ6kJK Let us know how it goes.
How many pages can you feed in? I have a 40 page document. My efforts to work with the feeder in the past never worked. It jammed, fed multiple pages through at one time. It was a mess. Maybe if I want to feed in a single page, this is an alternative to the flat bed. How about instructions for big docs.
+Sridhar Vaidyanathan Please refer this document to know about resizing of size of the image of the photo or document that you want to copy: hp.care/2uiD2uq
+TrainDJohnson Please follow these steps to reach phone support team. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
+Les White please refer to this article: bit.ly/2AzpwDU as it has all the information about how to scan and how to change the default folder where scanned document gets saved automatically. Let me know if you need further assistance.
+Kelly Ollos Double click printer icon on desktop, Select Scan a Document or Photo, Put the first page on the glass (face down), Check options (size, dpi ...), and select Scan document to file, Click Scan - machine will scan the first page Remove the first page on the glass, put the second page, Click + (plus sign) It sits on the left hand side of a red x Machine will scan the second page, put 3rd page on the glass and click + again ..... to the end then click Save Click Done after Save
I cant find HP assistant. I want to scan a document and save it. It's telling me windows update is not complete, but I also can't troubleshoot windows update
+Deep Thoughts Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
I need help in scanning a document but I am unable to connect my printer to the Hp smart app using USB. It keeps saying it could not find the printer to set up, though I am able to print out documents.
I have scanned on this printer for years but since last week it is no longer available, Why not and how do I get that facility back or must I just dump this printer?
@@HPSupport I did all that yesterday but had no guidance on how to actually activate and run the file, however the problem resolved itself with the latest Windows update. Thanks to MS
HP scan used to be on my computer, but (an automatic update?) has it removed since.... A search for HP scan on google leads me to the HP website, a search for HP scan on the HP website leads me to 'no product available'. Fix this.
Windows 7 (constant) issue: after (RE)installation, the SCAN does not work (again). Reinstall, reconfigure, it works again. Time passes (not even couple of weeks), the issue is BACK! Tried also the online IP address scan link, saved in my browser, IT DOES NOT WORK AGAIN, after a while. And you didn't updated any drivers since October of last year - big black minus point, again, for you guys. I will post this info on all videos of this printer, until you finally release a new update THAT fixes the SCAN problem. And it is a problem that you already acknowledge in your manual - because you already offered a SCAN link, in case nothing works out; what does this has to mean? You can't fix a SCAN problem? I tried all the suggested things: firewall deactivated, checked the Wi-Fi and so on. As mentioned, the SCAN works a while, after reinstallation/reconfiguration, but then again after a while I get the error: "The HP Deskjet 3700 was not found", when I try to scan. And the SCAN link does not work either. But the AiO iPad app works... The "AiO" app for iPad works all the time! But, who installs this printer on his PC or laptop, to go and take his iPad to SCAN and send via e-mail one's documents???!!! Do not forget: I can still PRINT through the Wi-Fi, from all devices (PC etc.). Very odd... A little disappointed by HP (every printer I bought from them had some issues with the software). This will be the last printer that I buy from them. It's a promise! Why should I still write to the support center? To recommend me their online FAQ/Help links? THIS PRINTER NEEDS AN UPDATE OR SOMETHING! In case you didn't abandoned this printer all ready. Other than that, the little space it takes, it's a dream. And the turquoise color is a delight to have. Thank you!
+S.A. - din inima Societății! I can understand that it is quite frustrating to uninstall and reinstall the printer driver and software. You can use the HP Print and Scan Doctor: bit.ly/2vZC47S was designed by HP to provide users with troubleshooting and problem-solving features. I suggest you also update the printer firmware from here: bit.ly/2vZYtBZ then follow the troubleshooting steps from this document: bit.ly/2vZvu1e and if the issue persists, I suggest you contact the HP phone support: hp.care/2oEj8Fb for further assistance.
@@HPSupport I ended up using scan doc (or something like that) and it downloaded the software I needed, HP Scan. I had HP Smart but that wasn't letting me scan for some reason.
+Debmalya jana HP Scan does not support adding multiple JPEG, PNG, or TIFF photos into a single file. You must save photos in PDF format to save them all in one file. Check the following requirements for multi-page scanning into one PDF file: To save multiple photos into one file, you must use the PDF document-related shortcuts. Use a resolution setting of 300 DPI or lower. Search Windows for HP, and then select your printer. HP Printer Assistant opens. Click Scan, and then click Scan a Document or Photo. HP Scan opens. In HP Scan, select the Save as PDF or Document to File shortcut. If , click Save. All pages save into a single file.scanned multiple pages from the ADF If you scanned from the scanner glass, load the next page or photo on the glass. Click the plus button or in the HP Scan preview window to scan the next item. Repeat this step until all pages or photos are scanned, and then click Save. Select PDF in the Save as type menu. Change the file name and the folder you want to save the scan to, and then click Save. Let me know if this helps.
Yes, I got those, but what I want is the software. Those are enough to scan via Windows Fax and Scan, but I want to actually be able to use the Scan button in the printer itself, and I've been told that I need the HP Scan software for it to work.
+sirgarberto this link contains information about installing the latest HP LaserJet 3050 driver downloads using the HP DOWNLOAD CENTER. HP LaserJet 3050 drivers are tiny programs that enable your All-in-One Printer hardware to communicate with your operating system software: bitly.com/2pD8FMC let me know what happens
My printer/scanner is working. I can scan, however I want to have documents scanned come through as one document not individual pages. I have new Lenove all-in-one new computer. I did not have this issue with my old computer.
+Margaret Ireland Use HP scanning software or Windows apps to start and edit scan jobs directly from your computer, please follow the document to select the option for your printer type and scanning requirements: hp.care/2oWwTBj
+Lineth Gonzalez HP DeskJet 1010 scan allows you to scan documents and photos from your printer to Windows or Mac computer. While installing the full feature driver software, the HP DeskJet 1010 scan software gets downloaded simultaneously. Lift the scanner lid on your printer. On the scanner keep the document or photo that you wish to scan in a way the print side faces down. If you notice any markings or guides on your scanner bed, follow it for proper placement of the document. You can also load multi-page document into the automatic document feeder, if your printer supports ADF. You can shut scanner lid once you are done. Click the Windows button on your computer and type in your HP DeskJet 1010 to scan. Select your printer from the results to view the HP Printer Assistant. From HP Printer Assistant, click the tab for Print & Scan or Print depending on your printer. Click Scan and then click Scan a Document or Photo.
+Charles Van Ness thanks for reaching out! I understand that you need to know about scanning on your printer. I'll do my best to assist you. Use scanning software to scan from your printer to your Mac as mentioned here: hp.care/2oNZU3g Let us know how it goes.
HP Print assistant doesn't work (doesn't load even as administrator), to Scan I have always to use the doctor software to test the scanner and then load the HP Scan app. I've tried to download multiple drivers and none seams to work with my Hp Photoshop 5515 on windows 10 64 bit.
I have a 2542 Deskjet printer. The Attention light is flashing. The printer will print from my wife's iPad but not correctly from my laptop. Strangely, I tried to print a 5 page document from the laptop and the printer only printed the final page before stopping. I have fitted new ink cartridges - no improvement. Please can anyone help?
+Jon Law During printing, the printer stops, and the Attention light blinks. A blinking Attention light indicates that paper might be jammed inside the printer. Follow the troubleshooting steps in the document: bit.ly/2etOMRT If the issue persists contact HP Phone Support: www.hp.com/contacthp/
+Laifei Lee thanks for reaching out! I understand that you need to know about scanning on your printer. I'll do my best to assist you. Please refer this document to know about scanning: hp.care/2oO4SgL Let us know how it goes.
After clicking scan & then computer & nothing happening, I used to be able to type i92.168.0.12 to open scan. Now, it only says, "Timed out." What can I do? I just paid $102 to have my computer & printer worked on so it would scan & now....NOTHING.
I can't find this HP printer assistant. I can only scan from the printer and I am given no choice to scan into my computer; only the network. Do I have to load this printer assistant? I am currently able to use my printer to do print jobs from the computer, I just can't scan to my computer.
+Carla Lorch To set up and use the scanner on an HP multi function printer, browse the list in following document of commonly asked questions: hp.care/2odaZJR
+Emil Zaki Load the document in the document feeder or on the scanner glass according to the indicators on the printer. Open the HP Printer Assistant. ... In the HP Printer Assistant, select Scan, and then select Scan a Document or Photo. Adjust the settings if necessary. Click Scan.
Sir, I also have a printer of HP but when I scan it becomes a scan, but when I save it, rescanencing resuscitation seems to be how to improve. Please help me
+Hyacynth Kwon I understand you're unable to use the scan feature. HP provides a free tool called HP Print and Scan Doctor to diagnose and resolve printing and scanning problems. Download and run HP Print and Scan Doctor to quickly and automatically perform several troubleshooting tasks known to resolve this issue. Also, you need to install full feature driver software in order to use the scanning feature.
@@rosemarieshannon4971 i have the same issue! running the HP Dr does nothing .....am sick of having to remove and re install upteen times with same result
+Edison Flores you can check the scan specification using this link: hp.care/2tWuivd The Maximum scan size from glass and ADF: 216 x 356 mm (8.5 x 14.0 inches) You can also contact HP Phone Support: www.hp.com/contacthp for further assistance.
Uhm, there is a "Scan" button on MY printer. If you can't find it on yours, maybe find someone to help you or buy a printer that has a simpler user interface.
