Seagate | Hard Drives Achieve Breakthrough Areal Density with Exos Mozaic 3+ 

Thank you for your interest in Seagate’s Mozaic 3+™ hard drive platform! We are delivering Mozaic 3+™ to our hyperscale customers at this time and ramping up volume in the channel later this year. If you would like to stay informed about Mozaic 3+™, please subscribe here to our email newsletter to be the first to know about its broad channel availability. www.seagate.com/promos/stay-informed/?contentSrc=mozaic&prodSrc=enterprise-drives&use_case=general& Regards, Paula

Hi, Thank you so much for your message. Could you please send a Direct or Private Message to our Twitter or Facebook Social Media Channels, with a detailed description of what has happened, along with the Serial Number of your Drive, we will be able to look into this further for you. Regards, Paula Seagate support

​@@seagate why would I want to contact Seagate? In my 40+ years as a computer repair technician, Seagate has been of zero help. Seagate policy is for me to send in a defective drive only to be replaced with another refurbished defective drive which fails shortly after I install it. So now I've lost shipping money from N.C. to California and still am not whole. Imagine my surprise when discovering a program called HD Sentinel 9 years ago. I used it to determine why my media server was freezing and rebooting. I found 9 bad hard drives. 8 of them were Seagates!!!! 3 of them were brand new 3TB Seagates. Does the 3TB class action lawsuit bring up a memory for you???? Well, rather than waste my time I threw them all in the trash and ordered replacements from your major competitor. None of those have failed to this day years later!!! So, unless you are willing to send me a check for the $2000 I lost, I don't want to hear your pitiful attempts at caring or face saving. You have lost me forever as a customer. I own a computer service company and will not allow your products in my company. Better yet, I tell everyone I meet what my experience has been. There, now I have helped someone else avoid your horrible products. Oh, here are the drives I threw away: imgur.com/a/NamPzRb

Hi, Thank you so much for your message. I hope you're doing great. In this case, we are sorry for the inconvenience and the bad experience. Let me know if you need something else, and we will always be here to help in order to our policy. Regards, Paula Seagate Support