Thank you so much ! Managed to bring get my SMH10 back in action.. I had an old instance of the device manager in another MacBook which helped to update Sena & bring back to life.
Mate you are an absolute legend!!!! Thank you, I have never been able to update my firmware since I had this unit, feels like i tried a 100 times or more without success.
Worked perfectly! Though my issue wasn't a failed firmware update, but actually getting the software to recognize my device, but your instructions worked great for that issue too! Thanks!
Uffffff.... I thought I had to buy a new one. It's been hours, I've disassembled the entire device without finding any bad component. I will try to do what you say. Thank you so much...
Damn, Sena tech support was useless for me. I actually already bought my replacement smh10 so I could use my existing mountings. But after giving up on Sena support just now, I found your blog entry. Damn, you made my day, your procedure worked like a charm! Thanks you!!!!
This product is the biggest piece of crap I have ever experienced in my entire life. What a crappy company. I still have not fixed my sena problems. What a horrible company.
Thanks for posting this - you saved me from buying another headset. It never would have occurred to me that it was the new software that was the issue and not a bricked headset. Fortunately I am anal and actually saved an old sena updater to my hard drive.
wow. great info. it worked for me with the old driver with new software. I had this happen when I wanted to update a set from 2013 that was never updated/used. Had to repalce the batteries but with this I got to update it.
I have installed the Sena software provided in the link but my windows is not recognizing usb input. what might be the issue? Any help would be appreciated. Thank you!
I have the same problem with my SMH5. Hard reseting must press 2 buttons with pinning the reset hole for 30 seconds. You may check USB port on Windows>Device Manager if the resetting works you would see "SMHxx DFU" on the Device Manager. You can then reinstall a new firmware. Hope it's help.
That's like asking a Doctor to stop someone's heart just so they can film the resuscitation! Haha, I get what you're saying, but I'm not going to brick it again just to record it.
I kept getting stuck updating at the usbcheck file, when trying to update my 20s EVO. I think i was using any micro sub instead of the proprietary cable. Also, dont plug it into a powered USB hub. Plug cable directly into computer USB port
Sadly It didn't work for me. The download of the old driver was successful but for some reason or another, when I tried to 'device recognize' the program itself crashed. No blame on the program itself, just my computer is probably just junk. Not to say it won't work for others, just my bad luck struck again.
@@MotoRidesAustralia Sadly, the links to older versions seem gone and I'm stuck with this issue on 4.3.7. Nothing useful on Mac, Windows recognises a USB device but the Sena BT Device Manager can't find it. UPDATE: THX for the link in the description! 🤩
HUGE pain in the arse. I've tried your suggestion but still didn't recognise my device (10U). Tried to download older version of firmware but get default message indicating file is corrupt. I get the ding ding noise when connecting to the PC but then nothing. Driving me nuts :-(. Any more ideas? I'm not very cluey about drivers and the like so any advice would be appreciated.
@@MotoRidesAustralia I'm not sure what you mean. I've gone to the Sena site and tried to download old firmware. It says it's a digital image file. I assumed that would work but all the versions i tried to download, both on PC and Mac, I get a default saying image is corrupt?
Sorry, mate, I didn't look at which video you were commenting on and assumed it was the latest one, so ignore my previous message. Have you tried downloading the software file on my website that I have linked in the description? That’s the one that worked for me. Just remember that the firmware itself is not software, it’s a file. You use the software to transfer the firmware file to the device and then the device installs the firmware.
@@MotoRidesAustralia sorry mate...this has all gone over my head. Use the software to transfer the firmware?? If that can be explained to an amateur like me I'd love to read it. If it's all too hard then I'm close to giving up. I'm just so pissed at Sena...the unit I have was working perfectly - I only tried the firmware upgrade because it was suggested by the app on my phone. Hindsight is a wonderful thing! Thanks for your help anyway...and I love your channel, just came across it (searching for a solution to the fkn Sena issue) and it's a great channel with plenty of great videos. I look forward to watchng more - assuming I haven't slashed my wrists from Sena frustration! Thanks again :-)
SENA 10S FAILURE TO RECOGNIZE Unplug the USB cable (mine so happens to be the OEM) Open the software Click “Next” Plug in device and LEAVE IT OFF!! (Important) Simply hold the phone button until something happens. I kept turning mine ON to get the lights blinking BUT that is WRONG no lights will pop up and LEAVE IT OFF. Worked for me with the SENA 10S
Or, just pair the headset with your smartphone (Android or iOS) using the Sena Utilities App that the instructions tell you to download and update the firmware with one touch from there... =\
