Service Quality I 

thanks for posting.

Thank you sir ji 🙏 keep doing good work Mahadev bless you

Competency is inversely proportional to the ego. Invest appropriately in both for synergy with self.

thank u sir ... interesting video

thanku sir for amazing video

very important lecture for ESE

It is very helpful to understand service quality thanku 🙏

thank you very much its indeed helpful

Page 1086 servqual = [C20: from SERV(ICE) + QUAL(ITY)] -vq- is a rare word.

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Sir m pursuing PhD in service quality management .can I find useful video and research paper regarding dat