ServiceNow CMDB Fundamentals - Configuration Management Database Demo

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Learn about the ServiceNow Configuration Management Database (CMDB) by asking Who, What, Where, When, Why, and How. Topics include the CMDB data model, ServiceNow hierarchical database, configuration items, Identification & Reconciliation Engine (IRE), ServiceNow Discovery, Common Service Data Model (CSDM) and more.
This video is perfect for learning all you need to know to pass the ServiceNow Certified System Administrator (CSM) certification exam, or just leveling-up your ServiceNow CMDB skills.
-- LINKS --
Video Resources:
➤ servicenowsimple.com/videos/servicenow-cmdb-fundamentals/
-- TIMESTAMPS --
0:00 ServiceNow CMDB Fundamentals
1:17 What is the CMDB
2:37 CMDB Tables Demo
5:43 Populating the CMDB
10:48 Hierarchical Database
14:52 CI Class Manager
17:33 Identification Rules
19:20 Reconciliation Rules
21:38 Who uses CMDB and Why

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Опубликовано:

14 авг 2023

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Комментарии : 65

@rfiligrana 5 месяцев назад

These videos have been a life saver. I am working on a larger recon project to reconcile data in CMDB and Sail Point and these videos have been giving me the foundation to get started.

@ServiceNowSimple 4 месяца назад

That's awesome! Thanks for letting me know!

@spider279 4 месяца назад

Hi @@ServiceNowSimple do you have free courses of CMDB ? i need it for my final cycle project

@nateu4455 2 месяца назад

Love your vdo Jeff! Super clear and easy to follow. You make it simple! Thanks!

@anandn1109 8 месяцев назад

Hi Jeff, I'm making baby steps into ServiceNOW and you're videos are covering basics and helping me to learn the technology. Thanks for your excellent videos.

@ServiceNowSimple 8 месяцев назад

That's awesome! Enjoy your journey and be confident that ServiceNow is a great career move.

@fucdc 10 месяцев назад

Many thanks, Jeff! Your visual aids and organized material made learning a pleasure for me. I appreciate your willingness to share your extensive expertise. You have a knack for simplifying complex subjects, making them much easier for beginners like me to grasp! I learned a lot from you!

@ServiceNowSimple 10 месяцев назад

Awesome! Thanks very much for your kind feedback!

@user-di6zq5ss7d 6 месяцев назад

Thank you for the comprehensive overview

@ServiceNowSimple 4 месяца назад

Thanks for your feedback and for being part of the channel!

@bessalf 11 месяцев назад

Great summary. Thank you!

@ServiceNowSimple 10 месяцев назад

I'm glad it was helpful! Thanks for providing feedback!

@dkroen17 6 месяцев назад

Really good content. The big deal I've noticed for CMDB is to get dependencies right. That's been the value for me.

@ServiceNowSimple 4 месяца назад

Thanks for your feedback and for being part of the channel!

@RohitSharma-nu2lk 5 месяцев назад

Great Video, Thanks for keeping things simple

@ServiceNowSimple 4 месяца назад

Thanks for your feedback and for being part of the channel!

@rgupta1843 4 месяца назад

Thank you so much. This video was very informative and easy to follow and understand.

@ServiceNowSimple 4 месяца назад

Awesome! Thanks!

@user-tw8iv7pf4u 10 месяцев назад

Hi Jeff, a BIG THANK YOU to you. Your videos really helped me a lot in passing my CSA exam. I wrote on 21 August and passed first time. Your CMDB video was just in time. I look forward to new videos as I really learn a lot from them. I like how you keep things simple :)

@ServiceNowSimple 10 месяцев назад

Awesome! Congratulations on your CSA and thanks for the kind feedback!

@raphaelmmendonca 8 месяцев назад

Very good material! Thanks for sharing your knowledge!

@ServiceNowSimple 8 месяцев назад

Glad it was helpful, and thanks for the feedback!

@rezkin7946 4 месяца назад

Bravo. I love how you simplify the terms and use plain easy language to describe the content. definitely helped me understand the cmdb better

@ServiceNowSimple 4 месяца назад

Awesome! Thanks for your feedback!

@EzequiasSerra 7 месяцев назад

Amazing explanation Jeff, thank you

@ServiceNowSimple 7 месяцев назад

Your welcome! Thanks for providing your feedback!

@shellyshamsul6112 10 месяцев назад

Excellent!! Very helpful video.

@ServiceNowSimple 10 месяцев назад

Awesome! I'm glad it was helpful, and thanks for the feed back!

@vijaymusipatla 4 месяца назад

Awesome Video, Loved the way you shared the info

@ServiceNowSimple 4 месяца назад

Thank you!

@nans1332 6 месяцев назад

Thanks Jeff , very nicely explained

@ServiceNowSimple 4 месяца назад

Thanks for your feedback and for being part of the channel!

@frame127 9 месяцев назад

Hello Sir, I just wanted to say that I Love your videos and the way you explain things is just amazing!❤

@ServiceNowSimple 9 месяцев назад

Awesome! I'm glad the vids have been helpful, and thanks for your feedback!

@kottenavya9651 3 месяца назад

Thanks jeff, video is very helpful

@ServiceNowSimple 3 месяца назад

Glad it was helpful!

@mohamedmoftah9602 7 месяцев назад

Excellent Thanks

@ServiceNowSimple 7 месяцев назад

You are welcome!!

@Now-CMDB 18 дней назад

Please explain what are the real benefit of ServiceNow- CMDB for those clients that dont have ITOM Visibiliy nor ServiceMapping, the most they have is a simple 3rd party HAM SAM horizontal tool.

@mikiashailu8119 9 месяцев назад

Thanks Jeff.

@ServiceNowSimple 9 месяцев назад

You're welcome, and thanks for watching!

@shogun080 7 месяцев назад

Great Video

@ServiceNowSimple 7 месяцев назад

Thanks!

@user-ti3zp1yl7z 10 месяцев назад

Gracias!

@ServiceNowSimple 10 месяцев назад

Thanks for watching the vid!

@YoRonLucas 3 месяца назад

Can you provide guidelines on when a new data element should be considered an attribute of a CI class or a field in different table in the ServiceNow platform?

@DavidThomas-en5zc 3 месяца назад

Thanks Jeff, This Video is great. I'd like to see how we might tie together CMDB and Business Service. Got any info on that? Also, before tech teams make changes, it would be great to interrogate the CMDB for upstream / downstream impact. (Making the CMDB an 'enabler of change'...) Could we see how you use the CMDB with a Change Request in ServiceNow please? Thanks again!

@ServiceNowSimple 3 месяца назад

You're welcome, and thanks for being part of the channel!

@ravigaur583 10 месяцев назад

Thanks

@ServiceNowSimple 9 месяцев назад

Your welcome!

@BigBiff88 11 месяцев назад

I am studying for the CSA exam now and love all of your videos, I take thorough notes from them. Thank you! I have a question: why isn’t the “Base Configuration Item” table [cmbd] considered the base table of the CMDB hierarchy instead of the “Configuration Item” [cmdb_ci] table? ServiceNow shows the former as a parent of the latter, which contradicts the latter of being a base table in my mind. Is it because the “Base Configuration Item” table [cmdb] is not itself a part of the cmdb? [cmdb] does not appear in the CI Class Manager. Is this because the [cmdb] table is not itself a specific class of CI, because it serves as the foundational structure that defines the overall cmdb data model and the classes of configuration items?

@ServiceNowSimple 10 месяцев назад

That's actually a great question. I'm going to look into a decent answer for you and get back with you. I considered including the cmdb table in my slide and description but decided it might actually just lead to confusion. SN says that cmdb_ci is the base table for 'all CIs'. I think that's because cmdb can actually be the base table for things that are NOT CIs also. I guess it's semantics. The great news is, the fact that you noticed this and asked the great question tells me that on this topic, you are extremely well prepared for your exam!

@sahid197 5 месяцев назад

Love from india

@ServiceNowSimple 4 месяца назад

Thanks for being part of the channel!

@rok6322 9 месяцев назад

Hi Jeff i am a new subscriber , and thanks for the clarity of the provided info, great vlog, there is a very confusing matter in which tool is used for creating dependencies btwn CI : Is it the CI Class Manager OR The CI relationship Editor ? A clarification would be appreciated... Thanks 🥰

@ServiceNowSimple 9 месяцев назад

Thanks and welcome to the channel! I get you point on the dependent relationship topic. I'll dig in and put together a video to try and clarify it for folks. Thanks for the suggestion!

@user-ls6gw9np2z 10 месяцев назад

Hi @Jeff Thies can you guide me on Agent(User) utilization report like login time, logout time, Active duration time on tool. how to generate the report of users time utilization

@ServiceNowSimple 10 месяцев назад

I haven't looked at that, but I have some time today and I'll have a look. I'll get back with you. Thanks for watching!

@lakshmithulasi7939 8 месяцев назад

Hi jeff!! Please do create a playlist of cmdb discovery,i am eagarly waiting to watch your explanation in further topics on discovery coz it ll be helpful to me as beginner of discovery project.please consider as request and thank you

@ServiceNowSimple 7 месяцев назад

It's in the works. Thanks for the feedback!