There are so many things I have issue with this video 1. I don’t feel Steve is the right guy to give his judgement on delivery riders as he is coming from a well paying job. A lot of his views are very insensitive towards people who are not at his “tier” 2. “They have a choice” “if they want to they can leave this job” Didn’t James told Steve that it is very hard to find a job with this educational background? James explained the struggles he faced looking for a “stable job”, and. Now Steve is just saying James has a choice but he choice to stay as a delivery rider. 3. James explained that he would rather be a food delivery rider not because he is used to the flexibility, but because he NEEDS the flexibility to care for his mother… why does Steve have to make it sound like that. 4. “They can wake up earlier” “I can I earn 20%-30% more I will do it” Try waking up an hour earlier than James everyday and do what he does everyday that’s all I’m gonna say. 5. “If the rates aren’t good, go somewhere else to earn a living “ Not everyone has this choice and I would like to see CNA explore this “other choice”
Seems like all 5 points mentioned look like choices to me. James has qualifications and experiences in F&B and this industry is really picking up in sg. Service staff can easily earn $3.5k upwards. With the extra income compared with his delivery job, James can easily hire a helper at home. On top of that, he receives employment benefits such as days off, cpf contribution, medical benefits etc. I personally enjoy and am grateful for delivery riders who bring food to many Singaporean’s mouth but I do implore all the riders to not make this a full time job. It simply isn’t sustainable in this country.
The definition of a real job is when you can work happily, no unnecessary stress, earn a decent living, have plenty of time with family and loved ones and have good mental and emotional well being. No point having a “real job” doing 8-5, earning peanuts, having to suck it up to your bosses, mentally and emotionally drained, health declining and don’t have time for anything.
Could you do a topic on long working hours to declining birth rates among the middle incomes in Singapore. We should have good quality lifestyle like Amsterdam to encourage birth rate. Work hours should be between 10am to 530pm, to encourage more bonding hours between parents and children. People should have more waking and evening hours to spend with family be it singles or parents. Change to our workforce has to be implemented by MOM if Singapore really intends to reverse declining birth rates and to support aging population.
Yes, as a parent I find it’s ridiculous that a full time job ends at 6pm, and student care ends at 7pm, and there’s kids homework/ dinner/shower to be dealt with. That leaves little time for bonding, and the kids are exhausted because they’ve been up since 6am to get to school! School buses have to be off the roads by 7am. Too long and too rush a day for both parents and children.
@@Audwee absolutely! Not to mention some companies in CBD knock off at 630pm. Although some companies allow employees to start work earlier and end at 530pm, that will mean day start earlier and kids if sleep late do not have their 8-9 hours rest hours. Definitely our current work hours are not encouraging birth rates and parenthood. Perhaps corporate tax rebate can incentivize companies to cut working hours.
Might be an unpopular opinion but regarding the tipping, it's just not in our culture to tip. I understand if it's an American as people there are severely underpaid but here, people are paid fairly and therefore need not a tip. I don't see people tipping people working at McDonalds, KFC or any places that you'd normally go and eat. Tell me, when was the last time you actually tipped an F&B worker?
As European, it is not for the customer to pay the short coming. In the long run, the drivers should leave it they are not paid enough and then these companies should fail. Or just straight up charge enough to pay reasonably.
In Malaysia, sometimes it's hard to tip. The food is already 30% more than dine in, you pay for delivery and now greedy fast food joints like McDonald's charge a BS processing fee which takes away money that could have gone as a tip.
@@mountainguy4710 In US, people dont tip McD. Only food establishment with waiter. In Msia, for fancy restaurant, there is a 10% service charge instead of tip. We can ignore western idea about tipping in Msia.
I do delivery with only 5 to 6 hours a day and I'm getting more than what I get for my salary as a cook which which becomes like my 2nd home. It all depends. If you are still young better get a full time job. Just do delivery as a side hustle. If a person lets say a single mom or a retired then it would be more flexible for them as a full time delivery.
I do respect Steven's opinion but I'm certain someone who has been through upheaval in their life or are undergoing a tough phase in their life will only know, understand and therefore a better fit to assess why they're a delivery partner.
Food delivery riders are very hard & dangerous job , their income are Super Low & hard work . They don’t have benefits like annual leave , insurance covers , employers’ top up of CPF etc. Believe a lot of the riders would have do other jobs if opportunities permit .
Impressed with CNA revisiting the topic and attempting to answer the questions, but appalled with the way Steven answered the questions. The choice of words, the tonality, the facial expression (that scoff/despise look) when he gave his reactions was so off-putting. 1. While I agree with the part where Steven explained that the “choice” comes with the shortcoming of lower starting pay, to get that job is a tall order to begin with. In the previous video, James confessed that he did not receive much education - simply put, he doesn’t have that skills that can command a high pay. 1a. If Steven was suggesting picking up new skills to garner for promotion, then I think that is really naive. I think skills upgrading/re-trainings are not the panacea to every single person because not everyone is not as native and comfortable with IT as others. The learning curve is different for everyone, so even if one signs up for some courses, pay raise is not a guarantee. 1b. If Steven was implying that corporates do promote workers so a corporate is better in the long run, for someone like James, he’s already near retirement age. Don’t think he’s likely to receive that many rounds of promotion before retiring. 2. Another issue that we have to understand about James’ situation (and people similar to his situation) is the AGE FACTOR. I’m not being discriminatory, unless one has always been keeping an active lifestyle, else it is almost impossible (and therefore naive) for Steven’s “I’d do it (wake up an hour earlier)” to be possible & maintained on a daily basis to earn that 20-30% more. Even if one does achieve that gain income, some money might be spent on medical treatments due to lack of rest. I agree with Sara more - I think these are all “circumstantial”. I would like to re-iterate that I’ve no intentions to practise age discrimination here. I apologise in advance if I’ve offended anyone, and I’m happy to learn how else I can rephrase myself to sound more diplomatic 😊 Cheers!
The struggle will be more on saturation. Post peak-Covid, delivery business is facing a plateau whilst number of riders either remain the same (or even growing). Similar struggle is faced by most in this industry, either ASEAN, HK, S.Korea.
many countries food delivery drivers employment term and business model is consider a individual contractor which mean self employed rather a full time employee
I frankly find it bewildering that you guys are actually encourage existing delivery partners to 'find a real job' whereby the perception you guys gave for interviewing a candidate (existing delivery partner) was like 'Oh? You've been a delivery partner for the past X months?' and this either sounded like a red flag or a deeper consideration on the hiring prospect. So actually, what's the point you guys are trying to make or? Whereby when income matters, delivery partners I would say earn suffice income during covid period. However as we move onto post-covid, their income has dramatically dipped as far as 60% for a full-time partner. However, the pros of being a delivery partner is you have the empowerment to set your income targets and strive for your desired income so long as you're willing to hustle (literally on a grueling workaholic schedule) whereas for the majority of industry full-time employees, your income are more or less capped at the figure as stipulated on your employment contract even if you're in a position where OT pay is eligible due to the factor that the co. are always looking to reduce labor costs. Correct me if I'm wrong, I suppose the current market rate for eg. a F&B/retail personnel at entry level probably earns somewhere between 1.8k - 2.2k (basic salary) on average. Thereafter, you can do the calculations and deduce on the net income versus the living costs & expenses. As far as a 'real job' is concerned, I believe it is a honest-living under the tough weather though we need to highlight the fact it doesn't aid individual development or career progression. However, there's no guarantees in which an individual holding onto a 'real job' can achieve these 2 abovementioned points. I'd say having a 'real job' can only increase your probability and opportunity to achieve the 2 points. Conclusion, I believe everyone have their own perspective. Some have their own reasons, some have a choice whereas some were simply left to pick up the scraps and find any jobs that they can get any form of income. I would never classify and debate this into a 'real job' topic to be honest.
So either A. Accept the low pay or B. People have to drive to get their food like before. If DoorDash disappeared it wouldn’t be that big of a deal for the customers. It’s the drivers who would have an issue
Sometimes its really hard being a delivery rider. I can totally relate with the hardships that they are dealing with. I really pitied them when they have to brave the rain in order to send the food safely. I normally will tip them slightly more if the weather is bad. But nevertheless these kind of jobs are not meant for long term especially for the younger ones. I think basically if the bill fits, them why not
A person's situation today is the SUM of the choices he has made since he was old enough to independently make choices. At this point - some of them may not have the choice to switch BUT they have made past choices that led them to this quandary. the only exception is when a person has a disability or is strick by illness.
My take on delivery people. I do this on the side as a side hustle and business. Never I heard look down upon you doing this. If we don’t do it how will you be able to receive your food. Don’t look down on people doing this. Many are well educated and chose this over a job because they don’t want to work for someone anymore.
At 35 years old and beyond, it impossible to find mainsteam full time job. many, many rejections for mid career changers groups. Grab saves us, despite all reservations. As for employers who discriminates mid career changes job seekers, so be it! So be it!
Can we have an episode on renovation fumes and whether or not the fumes are toxic. Recently I renovated my house and the burning sensation in my eyes from the fumes are terrible from the carpentry. There isn't any formal solution out there to deal with this other than those pseudoscience matters like baking soda and panda leaves... and no one can tell me if the fumes are toxic. Thank you.
Steve's privilege is really showing. Regarding videos that shed light on a disadvantaged/low-income demographic, cna should get another presenter who's more empathetic and open-minded. 1) Not everyone has the choice to change jobs. If one only had an O/N-level cert, the only jobs they can get are service jobs that pay $8-$12 per hour as they may struggle to even get basic admin jobs. Being a food delivery rider still pays the best out of these options. 2) The issue doesn't lie with people complaining about low pay and thus "they should switch jobs", it lies with extremely profit-hungry firms like Grab who are only interested in achieving record profits while worker welfare takes a backseat. There's a reason why Grab has substantially more expensive delivery fees (it's crazy that it $4-$6 now) compared to Food Panda and Deliveroo which have both maintained around the $2-$3 range YET Grab still pays their riders lesser... If it wasn't for the delivery riders who risk their lives every day to do this job, your ungrateful ass wouldn't be getting a Mcflurry at 2am in the morning. TLDR: be grateful to delivery riders, it should not be the consumers' responsibility (tipping) but companies that should account for their low wages.
As a rider who is a delivery partner with Foodpanda, Grab And Deliveroo, I will not say that Grabs pay riders lesser. Sometimes, riders are not savvy enough to understand how to make the best out of the app that they use. All in all, I actually earn the most from Grab.
explain different ways to keep various age groups with viable mobility workouts to reduce medical cost and have a better quality of life during high inflation era
A lot of people behind the screen are cruel and pitiful in their lives. When one is working a legitimate job, it’s a real job, full stop. Without the riders, can you order food when you needed? Think (and use you brain if you have one, btw) before you speak and type these days.
Singapore cannot do such job as full time as no retirement funds in CPF. And no medical benefits, claims too. Singapore not like other Ang mo country, welfare state ...no job ,no roof over the head, state takes care of all these for you or at least provide sufficient $$ for survival. Here at most only $300 per month when you are out and down and worse, if old! These young folks doing food delivery will live to suffer their fate when they get old or even just reach their 40s. Becos now almost all jobs taken and swarmed by cheaper, faster FTs! Locals are alredy made redundant and are more costly to employ!
@@kengleetan63 singaporean working as delivery rider know they are working as riders not to live as king but to have enough to feed themselves and family..not everyone wants to live as king..if want to live as king just play sgpool..
Imagine if every public servant expect a tip from everyone they serve. 😂 Do you ever consider tipping the helpful staff at a shop? 😂😂 Do delivery riders declare tips as income when they file their personal tax returns? 😅
It’s not about getting a real job it’s just isn’t working : too slow , tiring many people just stand outside all day and wait for an order. 👆Again we go back to Korea here - have a delivery company (moped) for example that delivers for all neighbours restaurants on contact basis.
They should leave their job if they're not happy with their pay --- if you can't pay your employees liveable wage, don't run a business! Stop babying employers, you are not slaves.
@Broski Snowski lol they complained to each other, so that’s not a complain meh? Lol! Ohh wait… let’s continue to wait another 1 hr for one order… go work full part… no no no…. I want to be my own boss 🤣
@@TemplarLove you got to learn the timing for example you do 11am to about 2pm. During lunch hours and 5am-9pm for dinner rush. There would be order. Most people that kept on saying no order are normally cherry pickers they want order to bee so close that they kept rejecting order given them complain no orders or they camp at a place that the merchant do not have delivery services from such platform. Honestly delivery riders job as full time is not for anyone. As most people are very comfortable with corporate life that once work done or no work no problem as the pay still come in. however they would complain when they put soo much effort but company just patt on the back or just gives certs for it. If you are happy with that go for it no fault in that. However if you prefer to earn what effort you put in honestly delivery rider would be a stepping stone to start up as I believe it is cheaper than opening a business. An effective bicycle can cost about $350 and depending on platform you got to pay about $70 to activate account including of gear provided. About at $4.50 per delivery for bicycle as of current. If you wanna do relax the least you can complete is about 2 orders per hour. Normally there are incentives given for orders taken and low rejection rates by the end of week and each day during weekend plus small incentives for doing in peak hours and festive season. You can make a living out of it. If you are worried about CPF you can top it up yourself. Don't expect much about on cpf as you will not match up to those corporates working people. For me personally I place $500 each month in it but up to each person how much they want to put in it or not at all. Our cpf might not be as much as corporate working people but our cashflow is constant. It is long hours job but you have freedom and paid what effort you put in it. Unlike corporate you sign contract you do what ever the higher up ask you to do. Sometime even beyond your SOP but you still get the same paid and had to wait for promotion for more pay but with more responsibilities plus still have to do more than what the scope is. You can always reject the extra job but in corporate I understand you would want to be seen useful to company maybe for faster promotion means more pay or whatever reason. As for delivery riders you got to put in the work and effort. If you are comfortable with corporate life style food delivery rider might not be for you. All in all, delivery rider is a real job but structure and work attic differed from working with company. Both had it benefits and cons. For corporate to earn more you are at the mercy of your employer for promotion but your pay is stable as for riders you got to kick your own ass. There will be no manager/supervisor that kick you to do your job. You earn based on effort and knowledge of the time and location where and when to do to earn the money. Delivery rider are real job but it not for everyone. My advise for delivery riders are to have plans on the money usage. You have to be your own accountant. It's a low cost but straining mentally and physically but rewarding as your cash flow are way more than those working in companies and you got the option to earn more by putting in more time and energy. Compared to working with company your efficiency of putting your own energy to reward are way more but not as stable as those working in companies.
😂Why Deliveroo keep falling & customers is leaving Roo becasue Deliveroo is way too under paying rider & not paying riders extras $1/$2 boosters at late night 11pm-4am. Cause most rider on Strix & switch to other platform like Uber Eat or Grabs. & cause buyer waited for hr & hr for rider unti So pissed off. Make all customer switch to other platform. Bye bye Roo🤣
