Yes we had to show our annual pass as we booked a “Merlin holiday club” rate - so guess the staff checked our identity that way - even though they are self service check in kiosks there are staff on hand to assist with the process (and check IDs etc)
I’m here now and it’s a fairly cold day in August 2024 and yet in the room it’s far too hot!!!…no air con and fans just blowing hot air…really want to leave and not stay another night & also WiFi is quite slow….apart from that lovely place but cannot recommend it…god knows what feels like when weather is like 27 & above…😢
@@LaneyBoggs94 Sorry but just trying to warn people, recommend trying to swop to the Alton towers hotel in a moon room as it isn’t much more and we swopped to that (Air con too)for 2nd night and it was much much better!!..(only £25 upgrade charge & I jumped at it)… Edit: So how did you get on?, hope you got on better than we did 😊👍
Thanks for sharing your experience, that's a great price on the upgrade too! Def recommend Arctic Explorer / Moon voyagers for the Air Con in the summer as Splash Landings is like a sauna
