I've owned a Singer Quantum Stylist 9960 for over 5 years now. I do mostly craft, quilt, and garment sewing and the machine has always given me perfect results. I got the extended accessories package and remain convinced that I selected the right machine. I take good care of my machine and don't abuse it. I would recommend this machine to anyone who's sewing needs are similar to my own.
I really appreciate you not just doing a full tear-down (which practically no one else does), but taking time to explain the main components & their functions. Cannot thank you enough. You give info I didn't know I needed. 2 thumbs up!!
Woah i am so convinced about this machine now! I was so close to getting the Singer heavy duty just some days ago and your channel has brought all the information i could possibly dream of. Very professional and very kind energy, thank you!
I just recently got my Singer Quantum Stylist 9960 and am in love... What a machine... I am glad to see this video and truly thank you for all of your videos... Very informative... Now I know both the outside and inside of this killer machine...
Great video. Thanks! I have this machine and you made me like it even more! A tip about the stitches getting closer together when you sew more and more layers together or thick ones like leather: you need to increase your stitch length because the stitch is going through more fabric (or animal skin). Even if you use a walking foot you would need to do this.
I have to send you a HUGE thank you for this video. I had to take my machine apart to find the little blue brush that had fallen inside the bobbin area. Apparently the automatic thread cutter won’t work without it. Followed your steps & got it apart, found the blue bit and, most importantly, got it put back together. So a massive thank you to you from this grateful subscriber. Love from Canada 🇨🇦
these tear down videos are so fascinating. I love seeing what these machines are made of. I have a Juki HZL F-300. maybe you can tear into one of those one day. this Singer is a lot beefier than I thought it would be
Thank you for taking the time to explain all components and points that should be looked at for maintenance. Then also running it thru a stress test so we could see the function of it as well
When you need to change the knife in the cutter, you have to practically dismantle the whole machine. See Roxanne's video on how to do it. The knife is just a small piece of the blades used in box cutters. The threaders dont last long either but just pull off and push on. Good luck.
This tear-down makes me realize how much better older machines are built! I love my Quantum, but it doesn't compare in serviceability and power to older models by Kenmore, Singer and others!
Thanks for showing what’s going on inside my machine! I’d be afraid of wrecking it if I tried to open it up myself! I love this machine. The one thing I don’t like about modern machines though, is that the feed dogs are so wide to accommodate the various stitches, that it’s more difficult to maneuver around tight curves than with a vintage straight stitch machine that has the narrow feed dogs and presser foot. So, I need both! Thanks again for this wonderfully informative video! You rock!
These videos are amazing! My hubby likes to watch too. We both have taken apart my old Kenmores together to make sure we put them back together correctly. 😉
The old Kenmore machines are the well kept secret. Everyone wants the black singers, or colorful old Morse machines. The Kenmore machines just keep working and working...
I purchased this machine last year. I prefer mechanicals but this was a treat. I appreciate you taking the time to review and show the guts. I have been very happy with this machine.
I always want to see how well these machines sew buttonholes. That is the big challenge especially at the extremes like with denim and silk let’s say. Still, great demo! Thank you!
thanks so much for this tear down video! 🙂 i'm currently troubleshooting mine, so seeing the whole area around the thread cutter and feed dog support helped a bunch. stress testing it with layers of fabric really helped as well! now i have a better idea of my machine capability. I appreciate you! 🙏
Oh this was so interesting. I personally own this machine, it’s my first sewing machine. I love it. You had so many nice things to say about it I’m so pleased with my choice. Thank you so much for all the informative tips you’ve given. And I appreciate your time in making videos like this. I follow you and I will continue to follow you, thank you so much.
I ordered brother sewing machine from Amazon today in the morning. I watched your video at the afternoon, then I went ahead and canceled the order and I’m going to buy this one. Thank You So Much For Your Hard Work.
Of ALL THINGS I AM LOOKING FOR…. Repair “feed dog adjuster😢 From my “probing…the issue is in the back side. This was an impressive & helpful video. I hope you will see this and will be able to help me.
Learned to sew on an old Singer Athena and a Kenmore 12271. My newest one is a Brother Innovis 1300. Seeing something like this is interesting because for years I would not touch one of the newer Singer machines because of all the issues my grandmother and other relatives had with theirs through the 80s. Always running into issues with timing and tension. Seems the build quality just wasn't the same -- and that included my grandmother's Athena. So the sewing machine dealers constantly make a big deal about the difference in build quality between the box store machines and the ones they offer. It'd be interesting to see a comparison/contrast between a big box/retail machine and a similar dealer machine? Could even be an older model, because we all know that the dealer machines tend to be a bit pricey. =D
Thank you so much for this detailed video n excellent explanation . I have singer quantum 9960 from past 6 yrs and has been running smoothly until one day it did not stop even after I lifted my foot from the pedal , it kept on , in hurry I tried n stopped it forcefully by holding the side wheel tightly instead I should have turned off the power switch. It’s not working from that day on. It’s really sad .do not know what to do n what has gone wrong with it. Can you please discuss such malfunctions in your future videos. It might be of help to many like me. Thanks a lot for this amazing effort🙏
Wow! What a demonstration I like this idea of opening machine, I always search this type of information. Thank you so much. Pls try brother sewing machine demonstration. All the best.
Fantastic review, as always from the sewing machine repair guy. The complicated bits are beautifully explained, I never thought I could possibly understand how this works, especially the electronicy stuff, but this has given me a good understanding. Lay people, like me, really shouldn't be poking around inside here, the warnings given should be heeded! HOWEVER for users like myself it is incredibly useful to know what bits need oiling and where to look to decide when the machine needs to see a professional repair person. The more you know about your machine the better I reckon!. Biggest lessons I learnt was: DON'T USE A SCREWDRIVER to prize open plastic/clippy bits #2 ground body to case to prevent electro static damage to electronicy stuff #3 other than oiling, cleaning or very basic repairs I should take my machine to a professional
Just got my XR3340 from brother, it is refurbished and I love it. I won't be doing major heavy duty on it, that is for my 2 kenmores that weigh 30-40lbs and are 52-56 years old and are work horses. so I will be doing work with them along with my brother. just because electronics can do heavy duty does not mean they should depending on fabric. same with the vintage. all are home dec. and I love them all. it's all about knowing what your machines can and can't do with out over reaching their limits. This is an awesome video btw.
I have this machine and a 50's vintage Singer, heavy duty needs I use vintage but for decorative and reg stitching I use this machine. the slant stitching maybe caused by your table bounce.
I got this machine because my Pfaff was being tuned up - since the Pfaff is older I thought it would be nice to have a newer-ish machine. But it sounds like the needle is hammering through the fabric and I had problems with the needle cutter after less than 3 mo. of owning it. It still makes a good straight stitch, but I'm sticking with my older Pfaff. I gave the Singer to my daughter and recently used it; it was fine for some cotton quick quilting craft projects.
I think if the thread had been the right size and beeswaxed, it would have did a better job.. leatherwork threads need wax to slide through stitch holes. It also helps the needle out greatly. I have a Quantum Stylist 9960. It a very nice machine. It handles moderate leather not heavy leather. Was not made for that heavy of material. You want a real leatherwork sewing machine buy one that's really designed for it. Like my Singer 29-4 1913 model. It a patch machine that was made for leather repair work of many harnesses. I will do a great job. Even a sailrite sewing machine would work as a leatherwork machine. Make bags or backpacks, tent's,, heavy wools.
I had to let my 9960 go because a repairman blew out a board. I really miss the thread cutter. But I have a standby that I bought in the 80s. :-) Bless you
Before I was doubt which machine I wanted to buy, the heavy duty or this one. And after seeing this video I ordered my Quantum Stylist 9960 Sewing Machine, and I’m so excited. I hope I don’t have any problems. Thank you for sharing a such good information. 🙏🙌
same here, wish us luck, there have been many horror stories but more seem pleased ... these days a large outlay of $$ for most of us is daunting given the plastic chinese mentality that you cannot escape. I am keeping my old 158 kenmore as backup.
10:50 Singer barely got away from the jaws of victory here and failed to add one maintenance hole to oil the one remaining bushing! The machine looks surprisingly good overall. Are you planning to do similar video about Singer HD6600c or HD6605c?
When sewing the leather or a heavy fabric, a longer stitch length should be used. Also, one would choose an appropriate needle and thread for the task at hand! Still amazing, that the layers of leather went through; probably a situation that most of us would never need anyway! Someone probably already mentioned this...
I have the patchwork which seems like it's almost the same machine, it doesn't have all of the designs or the thread cutter but everything else seems to be the exact same. I also have the Heavy Duty for bigger, heavier things like parka's. I also have a Viking Prisma that's probably over 30 years old and it still works very good, not as good for some of the newer fabrics but it works like new and has been around the world twice.
Thanks for this. I’m having trouble with my feed dogs. The rocker rod is broken. I’ve ordered a new one but am anxious about getting it working. Do you have a video looking at that part of the machine?
Purchased a singer heritage that jammed doing a rolled hemmed. In order to save customers garment. Machine was sacrificed. Timing was thrown off. Sent for service to singer dealer 60 miles away. Long story short. It was never right. Pressure foot was now at 9 and 3. Returned to singer and they provided me with a new machine. I eventually sold it and use only vintage singers. Thank you
great videos My wife has a Husqvarna sapphire 930 that worked great new of course, but 4 years later the machine developed serious problem. After she stopped sewing to cut material the machine would tie knot then cut then tie knot then cut repeatedly till machine is turned off. This happened when the machine was just sitting on it's own plugged into power. After turning machine off and then on to start sewing it would stop randomly and tie knot and stop... First time they replaced computer as it was under warranty. Now almost 4 years later again she has exactly the same problem. Seems like the part lasts only 4 to 5 years. Of course the Husqvarna dealers are now fewer and when you ship, do a diagnostic and repair it can greatly exceed the value of the machine and if it works same as befor will only last 4 years. Also some electronic parts are getting difficult to purchase. Have you run into this problem and do you have a cure??? thanks.
Thanks for making this! I’m having some tension problems with this machine right now: it’s two years old and hasn’t been serviced yet (it hasn’t been used a lot: I’d say maybe a cumulative ~80 hours max?). I don’t know if it’s user error or something real fussy about my machine, but it keeps making thread sausages when I start to sew and it’s driving me nuts. I can’t get work done. I don’t know what I’m doing wrong. 😭 When I *can* get it to work, it works beautifully… I’m pretty sure that I’m the problem.
Hi, I have purchased a quantum stylist machine from the USA to South Africa, and when plugged to a 220 volts it blew up instantly. Nothing was mentioned in their guide that it was a 120 volts. Now o can’t return it to the USA because the shipping will cost me the same price, and no one here was able to fix it. Would you be able to help me solve this problem plz? It’s been 6 months that I don’t know what to do to fix it. Thank you so much
I have a now discontinued Singer C240 which is a repackaged Pfaff Passport 2.0 (no automatic thread cutter). It's a good little machine. It's definitely more of a portable machine rather than a heavy duty machine. I love that IDT.
Very nice upload please keep up the good. O enjoyed a lot. I have been given same model number 6690 .not working but I will have a go to fix it after seeing the upload on it I can checkout number of things. If I struggle I may have to e Mail your kind self. Kind regards from southwalse uk.
How about more detail about how to get plastic covers off without screwing them up, you went way to fast on the screws and stuff. Thanks proud QS 9960 owner!
I had this machine for 3 years and at first I loved it but then it started stalling and not feeding the fabric properly. Also the needle threader hook is very flimsy and I had to replace the threader 4 times, at $12 a pop. Repair places told me that this machine and many Singer models these days are not durable. I then bought a Brother and it's a champ, I got a dealer model and I love it, no problems at all after three years. I think that Brother , Babylock, Juki and Janome are supposed to be more durable machines than modern Singers. What is your experience as a repairer with the different brands? Thanks for your input.
@@sspiecha I got the Brother Simplicity SB3150. (It's basically the same as a BabyLock Brilliant but cost half!) The Simplicity line has been discontinued but they have other similar machines with the same features. It runs fabulously. It was a great deal and I am very happy with it!!
Great review! I have a Singer 4423, I watched your review on that machine and very happy to see whats inside 🙂 do you think 9960 is stronger compared to 4423 for heavy fabrics?
I see that you don’t have new videos but I’m wondering if you can oil & lubricate the singer quantum stylist 9960 please? Or tell me if I’m supposed to lubricate all the gear points? Even the metal on plastic?
Hoping you can help, can’t find an answer online. The speed adjuster on our 9960 does not adjust the speed. Our 9960 is consistently on the lowest speed. Thoughts?
8 layers of cotton. How doesn't that qualify as a heavy duty? Im looking to make jackets and overcoats. I'd reckon this machine will do fine! Don't you agree?
I can't thread my sewing machine with the threader included! I watched over and over the video on how to thread it and it doesn't work for me. The thread doesn't go in the hole of my needle. Is it a question of adjusting something here? Thank you. MamieJo
Hi this video was very good! But how about the computer or whatever that programme things inside? Will that really last long? I saw someone's review of this machine saying that the machine was stitching in reverse after 1 year use. Is it possible to fix these kinda (programme issues) problems?
Yes, Zainab, this is interesting but does say how ti fix anything. "Ther's a bushing there you can oil." Doesnt show close up or what to oil it with (i have reg machine oil & the silicon (?) stuff that is the "permanent" oil. Besides, "permanent" that isnt and no mention in the manual. Ive been an avid sewer for 50 yrs and only recently found out about the non-permanent grease, accidentally, when a singer rep i called mentioned it. And "there's a bushing here, but you cant see it" (but it needs oiling) doesnt help much, does it. It would also be useful to be told about removing the plastic over the needle area. I spent some time trying to figure out where the other screw must be bc it was stuck pretty good. No screw just pry, pull and lift. Realign and push to return it. Guess i waa really looking for how to do routine maintenance. Ill keep looking. Good luck to you. lf you have trouble taking it apart or putting it together, see Roxann's vid on changing the cutter blade.
I plugged my machine by mistake to a 240V and it immediately went off. I changed the fuse on the adapter and the electricity is coming to the machine (since the lights are on the machine) but it doesnt start. Would you know if the fuse inside the machine burnt or if its the motherboard? Thank you!
@Sewing Machine Repair Guy - Do you reckon if this machine was plugged into a 230V system (when it was bought in North America), it's toast? Do you think the electrics are worth FIXING? Could it just be the wee fuse? GREAT video mate
Wow! That was like sewing machine porn for this cat lady! I was looking for something to guide me to take apart my SQS 9960 to clean dust out of the tension housing. I definitely won't be trying that at home. This was really interesting and satisfying. Thanks for putting it out there.
I have an old Singer Quantum LE from the 90's and was wondering if you can do a video on that model? It's so old that it's made in Japan! Can't find any videos on RU-vid about it and was hoping that you could help.
Wow are you saying that if the motor wear's out that you can basically throw away the machine along with all the money you spent on it. In Canada this machine is quite pricey.
Look like they’re using the same motor as my singer 3323 talent. 800ish stitches per minute. I could see though 6 layers of denim easy, but never tried 8 layers. I only hand cranked over the thick seams. It looks like a tension issue or using a small stitch length for the 8 layers of denim.
thanks so much for this video. picked up a used 9960 the other day at a very good price because seller said it wasn't feeding fabric. he also said that person who was using it didn't know much about setting and there's probably nothing wrong with it. got it home, inspected it and removed throat plate. bobbin compartment was very dirty, just lint tho. vacuumed and the used q-tips (no compressed air). curious if you think it's worth taking it down to point where you have it in this video to clean the rest.
Hi. Thank you for this video. I see the needle clamp and screw are still attached. The needle screw tip broke in the clamp on my machine, and now I can't insert a needle. Is this a repair I can do at home? How do I remove the needle clamp and replace with a new one? Thanks for any advice.
Hey mate, is there a difference between brands of sewing machines that offers better spare parts availability. Between Brother, Elna and Singer. Thank you
I have just begun to use this machine. There are many features I like about it, but it does not make a very nice straight stitch, I would never use it for top stitching. It makes the diagonal stitch and looks like a "wiggly" line as in your demonstration. Can anyone tell me why and what can be done about it?
You should tear down the "Singer" 9960 and the W6 n5000 - 8000 together ... Wenn ich die 9960 mit der W6 n5000 etc vergleiche sind sie tatsächlich baugleich... greetings to Producer Happy.Japan. The discussions about which one is better are senceless... whats about tuning... could you chance the motor and motorboard with a heavy duty motor from the heavy duty model`s?
Very helpful video. Thanks a lot for doing it! By the way, have you assessed Singer C430 as well? If so is it comparable to Singer Quantum in terms of reliability? Thanks very much for your reply.
13:00 That motherboard is still insanely big for what it's actually doing in this machine. A Raspberry Pi Zero W would be about one tenth of that and it would have much better processor and built-in WiFi so either this board is doing insanely lot processing, or it's really low tech - and to be honest, it's really low tech.
Good afternoon, I have a Quantum Stylist 9960 family machine but yesterday I was doing free embroidery with a round frame, and the presser foot arm got stuck on the edge of the frame, and then, my machine no longer wants to sew, and the needle does not move from side to side, nor does it center, it goes up and down when I move the rotary knob, but if I start sewing, a beep sounds and it does not sew, it helps, I think it may be something in the system configuration, no I know if it is possible to reset the system, or something, I know that when you turn it on if you press the EDIT button and any function button F1 to F5, it opens in a different configuration menu, I need urgent help plis!!!!!
Thank you for demonstrating the mechanism of the Quantum 9960. I am having trouble getting the thread through section 5. I saw that it has a small slit in the plastic. Is this normal or is it supposed to be smooth?
Our machine has a problem with the foot pedal. We have tried our daughters foot pedal because she has the same machine and our pedal works fine in her machine. Leads me to believe the problem is the female receptacle that the pedal plugs into. How hard is it to replace that receptacle? Thanks. Cleo Tucker
Thanks for the video... am I right... the only thing I have to do to create a heavy duty stylist 9960 hybrid is to change the motor? Can the 9960 motorboard handle a heavy duty motor? And if not, can a stylist 9960 board handle a a heavy duty board?
Thanks for the service tear down. Mine won't stitch forward but it will stitch reverse if I engage the reverse button. It looks like the feed dogs aren't working for forward stitching. Any advise will be appreciated.
When you sewed the leather, how thic was it? It looked like a 4mm sheet you doubled then tripled. I'm looking for a machine that can do 2mm sheets of leather to denim.
Is there a way to get in to clean out the thread guides? Mine used to be very easy to thread but now it's hard to glide the thread through the steps. I use 100% cotton thread by Gütterman for my quilting projects. Thank you in advance.
B, take off the cover over the guides ( theres one screw, then pry & lift to get it off; realign the piece at the top middle, and push to replace it after you clean out the threads. Rem to replace the screw.
@@grandmalovesmebest thank you. I actually took it in for service and maintenance. I bought a new Babylock and wanted to be sure whomever bought the Singer would have a nicely maintained and ready to go machine. I did however learn to snip my thread at the spool and pull the cut thread downward. I was taking the spool off and just pulling it upward to change thread. Apparently that caused a lot of lint build up in the housing where the springs are located for threading. Lesson learned. Thank you very much for your reply I do appreciate you taking the time to help me out.
Hola bendecido día ✨soy de Honduras. Me ncanta esta máquina es suoer completa, como puedo comprarla? Que lugar puedo adquirirla? En espera de su respuesta 👌un abrazo a la distancia ✨
Does Amazon deliver there? I bought mine from amazon. Idk about shipping cost but there is a singer dealer in Corpus Christi, TX who can send you one. Happy Sewing. You will LOVE this machine.
