Dear value customer,
The Security cameras connect by its own 2.4Ghz wireless signal rather than your home WiFi.
Signal problems often result in no such picture on the monitor or high latency and camera dropouts not recording.
How to solve sigdnal problem?
Tip 1: The IPC antenna should be placed in parallel with the NVR antenna as much as possible and minimize the obstruction of the wall in the middle.
Tip 2:Check the singal value inside the IPC in the channel page. Make the camera with poor signal close to the camera with good signal or NVR to get better signal.
Tip 3:Add a WiFi Extender if needed or change repeat set.
For a more detailed introduction, please refer to this video.
Smonet Customer Service ^.^
SMONET@MMLLXX.COM
(866) 710-5666
15 сен 2024