Attention: SolaX Cloud Version V4.1 for mobile users is already available for updating. V4.1 version is more stable, faster, and easier for you to use. Read the full article to discover new features: www.solaxpower...
First time end user. I’ve managed to set up Solax Portal (not cloud) for my home inverter - unclear to me if I can use this site & iOS app as well or is it one OR the other (portal vs cloud)?
AOA, I recently installed a new solar system with a SOLAX 6kW LW IP 65 inverter. While everything is functioning smoothly, I’ve encountered a small issue with the battery monitoring. Despite having 4 Acid Lead Batteries connected, the SOLAX Cloud app always shows the Battery SOC (State of Charge) at 0%. I’ve selected "USER" as the battery type in the inverter settings, but the SOC still doesn’t reflect correctly. If anyone here has experienced a similar issue or has any insights on how to resolve this, I would greatly appreciate your guidance. Thank you in advance for your help!
Hello, we take your feedback very seriously. Would you please send an email to our after-sales team via service.eu@solaxpower.com adding your inverter's SN or the register number with pocket wifi, also if possible, attach with the problem's picture or video. Thanks!
Hi, would you please send an email to our after-sales team via service.eu@solaxpower.com adding your inverter's SN or the register number with pocket wifi, also if possible, attach with the problem's picture or video. Thanks!
Hello, we take your feedback very seriously. Would you please send an email to our after-sales team via service.eu@solaxpower.com adding your inverter's SN or the register number with pocket wifi. Thanks!
