Rearrangin the stores has ZERO to do with "customer ease" and everythin to do with sellin more stuff. They move things around so that you have to search for the items you want and you are now more likely to impulse shop along the way to your items; bcuz you are seein new things and they hope theyll catch your eye Stores rearrange their entire shelves at least a few times a ye spec bcuz it makes them more money and they can see a sizeable boost each time they rearrange things
@@lisa_wistfulone7957 Oh yeah, i didnt even think to mention the other reason; theyll also move things around based on how much diff brands are incentivisin them to place things in diff places This is why generics are almost always near the top or bottom of shelves, whereas namebrand products are at the middle, at eye lvl; bcuz they either give a discounted price to the store or just pay a lump sum or otherwise work out a deal based on where their product is displayed And ofc those deals are always bein renegotiated constantly. That whole other marketin side of the equation on top of it just boostin sales; its about shufflin things around based on the money that they make for simply placin things in diff places... Even before anyone buys anythin
@@lisa_wistfulone7957 Prior to prty much the 20th century, grocers were a place where you cud go and hand them a list of what you wanted; and theyd just pick from whats available and hand it back to you at some later time, possibly even deliver it for a small fee No brands, no marketin to the consumers; just individual grocers makin individual deals to get the best goods at the best deals they can, to attract customers Then Piggly Wiggly came and changed everything. And yes, the first grocery store, at least in USA, to change to let the customers shop around instd of havin to wait on the grocer to get things to them; was called Piggly Wiggly. And that, that ruined the grocery shoppin exp by allowin brands into the equation; and allow them to target consumers directly, who know less than the individual grocers do... And who can be more easily influenced and manipulated with trickery like item placement and movin things around
Need more people like me who walk out with LESS stuff after a rearrange and go get the missing items from another store. Technically I guess I could look for them, and if it's a quiet time of the day and I've got enough spoons I just might, but usually I just get overwhelmed and need to get out of there sooner. And don't even suggest asking an employee 😂
Yes! It's annoying as heck. Stores around here have started rearranging the aisles all the time in the past couple of years. Before that, most of them had the same arrangement for the past 10 years.
Rearranging is the worst! The store I shop at is one my family has shopped at for over a decade and I’m SO accustomed to it but recently they started changing some of the freezer isles around and it took me a month to finally look in that section and start buying products there again 😅
Yea, their intent is to force every customer to have to walk thru the entire store each time things change; bcuz that increases the likelihood of you buyin things you wudntve got otherwise Notably, im the person who short of when im gettin less than a dozen things; ill just start at one side of the store and work my way thru it tryin to find all the things... Bcuz i cant be arsed memorisin store layouts only for me to nvr find them; and its easier for me to have this simple routine of shoppin instd of havin to change it each time things change. It takes me like 20 mins longer to shop than most folk, but it means i can more zone out as i do such and notve to think about the routine of shoppin at all, nor ever change it
I used to cope by shopping early morning to avoid people. But now they are overrun with stock pickers who can be pretty intolerant and vindictive. I tried the online shop but they just dump the expiring perishables on you. Such a nightmare of a place to deal with.
Perfect timing! A couple weeks ago my supermarket posted a sign about how, to serve me better, they were making changes to the store. They are moving everything all over the place, and it’s only been about three years since they did it before. I operate on the same mental map, buying basically the same items by location, and that route is how my crap working memory is able to “remember” most items. The software and computers I use like to do the same thing, and that’s one reason that I’m typing this on a 7.5 year old phone that I haven’t updated in some years.
I accidentally updated my phone and they changed the looks of all my emojis. The red heart on my phone "❤" is now more of a magenta, and it is the stupidest change ever. That changes the meaning. They also changed the shading on the heart emojis so some of them look taller than the others even though they aren't... it truly was better before they changed my emojis.
I know, they change things just for the sake of making changes. I think the development teams must be trying to justify their continued existence, and when a problem is already mature, they have to do it that way. I have managed not to update my phone because one thing they haven’t changed is the two step procedure for opting out when they bug me to update. I know what to click. If they change that, I’ll accidentally update too. As it is, the phone is getting crotchety, though it has been for about 4 years, and hasn’t died yet. But there are more and more sites I can no longer access because they use bleeding edge code. Somewhere along the line my luck will run out. As it is, I just had to get a new laptop for my job, and it’s a newer OS...so stressful. I’m still using the old laptop but the keyboard has stopped functioning, and I’m only a year from when thsr OS stops being supported. (Sigh)
You are spot on! It's the same at my supermarket in the U.S. Constantly shifting the layout, discontinuing tried-and-true favorites or repackaging them so you get half as much for the old price (e.g., shrimp/prawn cocktail). Not to mention medical cannabis at dispensaries, which I rely on. Since recreational use was legalized, my old stand-bys have been replaced by constantly-changing designer crap: twice the price and half as effective. I won't apologize for the rant, but thanks for allowing me to let off steam! Wish I had the energy to be an activist.
They rearrange in order to get people to buy more- apparently sales go up, because people have to search for what they need and then impulse buy other stuff thst they come across, where as if you know where everything is, you go straight to it and don't impulse buy as much. It is SO effing ANNOYING!!!
It's the worst when they're in the middle of a big rearrange and the aisles still have wrong signs too, so you'll literally have no idea where to look for stuff that's not where it claims to be. When that happens I often swap for another store for a while, and by the time I come back they hopefully have their system together again and I can treat it like any new store.
That's not true. They rearrange aisles seasonally to keep the things people are more likely to buy at the front. If certain things are more popular at certain times of year, those things will be easier to find at that time of year.
Hi there! I am an autistic-ADHD person who has worked stocking shelves (overnight). Most of the time there is a season change (could be holiday, or "product promotion based") and all the new products coming in won't fit in the existing space available. Corporate then decides where things are moving within the store. Overnight gets a print out of where things are moving (sometimes there is a week to plan, but most times it would be night of change). Yes it sucks for all involved. This is your reminder that workers have little (or mainly) no say in this. (I say this as someone who has been scolded by customers over these changes)
I was in a chain bookstore (Indigo, which is like Canada's equivalent of Waterstones in the UK) the other day, and while they haven't changed around the sections of the store since I was last in, they've done this thing where they have some family-friendly games and puzzles in the kids' section, but then they have others in a random display in the middle of their household goods/decor area! I found a game for my niece's birthday in the kids' section and my mom found a puzzle for her in this weird display. And I feel you on the discontinued foods thing. My favourite frozen tortellini disappeared from Costco years ago, and I can't even find it online.
When they discontinue an item from the store but the still show in the store. They say it makes shopping expect more better for the customer but it just causes more problems and do on regular so when you get used they return back to the original place.
I like the spar near me it doesn’t change much and when the brought the Mexican bit and the 2 leater bottle of Pepsi I found that to be a good idea because I like that change better than the whole shop being rearranged
I'll add impatient and annoyingly loud self-service checkouts. I always try my best to press all the buttons and pack my stuff before the machine yells at me, but often it's just impossible.
@@HannahRainbow88 I never use ATMs so don't even remember them making sounds, but I'll take your word for it. Mute buttons are lovely when they exist, but unfortunately some machines just can't be muted or even turned down. They're still better than waiting in the queue and having to interact with a human 😂
I have this joke that there is a market research group out there somewhere monitoring what I like and then those products get discontinued! Give me back my vegan pancakes Harry!
My local Aldi recently changed their store layout. They never change it. It took me so long to find things again. My local Rewe (another supermarket chain here in Germany) changes their store layout so often, that I can never 100% get used to everything.
Idk if this works for you but where I live shops have “quiet hour” which is when they designate time during the day where the shops are almost silent for people with sensory issues
The workers hate rearranging every quarter. The shelf spots are basically sold to the highest bidder and corporate stores have to follow the planogram.
Bro, never met another person with dyspraxia! I'm lucky enough to have gone to occupational therapy twice a week growing up, so it no longer is a big issue for me, but I understand the struggle girl!
I had this experience recently. I was looking for the lemon juice, but it wasn't where it was supposed to be. I only went to the store f9r lemon juice, so I wasn't gonna leave without it. I even got desperate enough to ask. I ended up leaving with no juice but so much disappointment.
Personally I get my groceries delivered to my house so I don’t have to deal with supermarkets 😊 also I don’t know if you know but you can remove the CapCut at the end of your video when you’re editing it 👍
I was ready to argue the other side of this but this is spot on. I lost energy drinks for like a month because they moved them away from the coke and dr pepper area and put them with the juices. Also why does every store have a different layout? The only thing they seem to agree on is fruit and veg come first. My local shop has the fridge stuff at the very end of the shop like wtf mate
I’m the same way with grocery shopping. I start on one end and finish on the other end. I know where everything is and I can usually get done in record time. I go to the same one each time because there is another food lion near my work but the layout is different and it stresses me out
I feel it, I'm still upset about Poptarts discontinuing Apple Cinnamon poptarts in the early 2000s. I miss them. I've tried the new apple things they've made since then - they are all incomparable.
Me groceries - when the heck did they move the crisps to… why move the fricking crisps… Dont be moving my crisps, and a second later… ooooh noodles… feck, I still need crisps…😂
They rearrange the supermarkets to make people spend more time in them. When you’re taking longer to find what you need, there’s a good chance you’re adding extra things to your cart. It’s awful I know, but I think that’s the main reason why they do it from time to time.
Same here I hate it when they rearrange the shop too just keep it the way it is so that people don’t get confused I mean it’s simple for people who have autism and other disability’s
The only thing I can suggest is get your shopping delivered or do click and collect to save you walking around the sensory nightmare. As for the crisps I’m sorry for your loss.
I’m not an animal in a zoo who needs artificial stimulation and forage for my food in the supermarket buy having the location constantly changing or being hidden, like the big supermarkets tend to do. STOP IT! Leave it alone in one place. Often, the discount supermarkets have a set place so you can find it every time you go in. I just want to go in, grab what I need, knowing exactly where it is and get out. Furthermore, I’m busy, so haven’t got all day to browse and see if I can spot what I came in for. I might even forget what I came in for to buy if I’m having to search and be distracted, so the supermarkets will lose out on sales.
Oh it's 100% to make you spend more time in the shop because it increases the chances of buying stuff you aren't intending to. It's absolutely for their benefit not the benefit of the cusomer. I hate it too.
The main store I shopped in completely rearranged the entire store. Unfortunately it's the most reasonable to shop at. luckily, I can order and pick up. That service has saved me so much stress and meltdowns in stores because I'm lost and overwhelmed by too many people. And the food... arg! I have allergies and a special diet, and so does my AuDHD son. So it's hard to find yummy food, and they are constantly not selling it in the state I'm in for no reason? So many have gluten-free requirements, and there are so few options. So, on the 1st, it's a race of gluten-free people racing to the store to stock up on our favorite food before it's all gone. I will go into the store for my son's food. if I HAVE to go to a store, I will be there 1st things when they open.
They just rearrange our towns walmart and I hate it. I end up leaving before getting what I need because I get so lost. I honestly spend way less now so I guess that's a good thing.
I don't know what happened with crisps in the UK. Not sure I can blame the Tories but it has declined over the past 14 years. Roysters, Nik Naks, Brannigans smoked ham, all rare as hen's teeth or discontinued. Nearly imported prawn cocktail Quavers from Greece once
And why, if it is the same frigging chain, do they lay out their stores completely differently? Like if downtown Vons has the veggies on the left side of the store and bakery on the right, why does the Vons on the north side of town do just the opposite? And in one place salsa is with snack food, but in the other it is with ethnic food? Come on!
Simple, they want you wandering around Looking for what you want, because some idiot somewhere wants to use power of suggestion to get you to buy other things too.