We want people on Metro to go where they're going safely and comfortably, and so you'll be noticing some changes around the system. One change: the Tap to Exit pilot program that we launched at North Hollywood Station.
Riders are now required to tap when entering and exiting at NoHo. Early data shows that the program has resulted in a 12% reduction in fare evasion - and we expect that figure to rise.
Our Low Income Fare Is Easy (LIFE) program staff is on site to help riders apply for the program. LIFE offers 20 free rides a month to those who qualify.
We'll be showcasing more of these station experience enhancements here.
In the meantime, leave us your thoughts and any other questions you have for Metro staff.
9 сен 2024