QSRs (Quick Service Restaurants), must focus on consumers rather than food. With mobile ordering and payment, mobile loyalty programs, and digital menus, it is imperative that QSRs start thinking differently about how to maneuver through the technologies available.
Currently, there are a few key areas of technology impacting the QSR industry:
- Location Data
- Mobile Departments
- Internet of Things (IoT)
These technologies are likely to become just as important if not more so than traditional consumer-facing technologies like digital menu boards, ordering kiosks, and voice-operated systems.
Digital Workplace enables cross-department collaboration with customer-facing interactions. As more trials are being completed and as technology becomes more ubiquitous, companies will opt for digital workplaces for their convenience and cost benefits to both the company and its employees.
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5 сен 2024
