Teenage Engineering's EP-133 is... Trash 

Your intentions are clear here, buddy… You could've returned it immediately and got it replaced with zero questions asked, instead you've chosen to waste your time on crying like a little b and making these clickbaity titles… lol

@@savvvvvvvvvvvvvvvvvvvvvvvvvvva oh totally. Maybe my tears broke it. You seem to love yours tho, so good for you

I totally get it, mine seems to work fine so far however any time something seems to not work properly I m always like wait I m doing something wrong or is there something wrong wiith the device… killing the enjoyement

Be careful KitchenFC

My story, I bought the EP-133 on day one 22nd Nov, then while waiting for it to arrive I read about the issues with fader, cpu, buttons sticking, etc. As it was a week before it arrived I contacted them to return it. As they seem to be only manned by one person in customer services they take minimum 24 hours to reply to an email. They said they could not return it yet as its on its way so I had to contact UPS to cancel the delivery on Dec 1st. I asked for a refund and they stated it had to return to them first so I said ok and waited. And waited, then the UPS guy turns up on my doorstep and just hands me a box without signing and disappears. I contact TE by email and instagram but their attitude seems to be just ignore everything, and so three days later I have decided to keep it as they might be on the ropes and I will lose my money.

Fr. It takes hours of your life to esrn the money to buy this gear. It should not be understated that the money we give is not a small thing for the customers

@@MK-vi2cmexactly.

I totally agree. I'm sorry you got a lemon too. Hopefully they get you a replacement soon

Mine is working ok at the moment. The box had all the black marks were the pots are and the interior box had a crack but the fader worked, so I stuck a piece of lego on the fader and apart from some sample bugginess it seems to be ok.

Yep. Totally agree with you

10000%. My customer service experience with them has been THE WORST ever.

Agreed. I admire TE and love their amazing and unique OP-1 and OP-Z that I own, but there is room for improvement for them with some of their newer products and I hope they are more careful in the future. They are so talented, and I hope they will fix their problems, stay successful, and make better products again in the the future.

Easiest Gear to use to be honest …. Just a couple hours and youre rdy to go …. Just asking , what did you find confusing ?

I totally agree

Yeah. There's a solid chance that it's a shipping problem. Since I knew about the fader issue before receiving it, I inspected the packaging and tried the fader before putting the knob on it, and there was no sign of any stress on the box around the fader, and it still didn't work. So I don't know. Hopefully they'll address it soon.

Yeah that's the problem. I tried to have some fun with it, but hard to do without the fader

Yeah, I got the 404 instead. I got mine on a black friday deal for only $150 more than the KO II, which seems like a bargain, given how much more it can do.

I saw every RU-vid video leading up to my order and knew what to expect. I received mine yesterday and the fader is DOA right out of the box, so I'm sending it back. The seller told me TE will be re-releasing the EP-133 in the new year with an improved fader assembly.

You got lucky man now I’m staring at a useless machine that can’t function like it’s supposed and I’m out of 300$ until they refund me when I could have did what the guy that got an sp404 did or 3 pocket operators lol

@louie1litk619 that sucks, sorry dude! I already had a PO, and a couple korg volcas, didn't feel like risking it.

That's awesome! That's how it should be 😊

@@flundlip sorry you had issues 😣

How has been tour experience ?

@@FouseQuentin My experience has been good. I didn't have any of the issues others have reported and the unit works as I'd expect. The unit is a little heavier and sturdier than I expected from how everyone talks about them, but it's also not as robust as if it has a fully metal enclosure. As far as operation goes, it's like a way more advanced and usable Pocket Operator. Its fun to use.

They do provide a label. But it takes a while. I'm waiting on mine now

They are point blank just ignoring me, 3 days and waiting at the moment for an email response.

That's great. I've read that they've changed the way they ship them and that they secure the faders better now. So hopefully that will fix the problem. I should be getting my replacement unit today, so I'm excited to see how it goes.

That sucks 😔 I hope they process it quickly

Did you have to pay for shipping back to TE?

Yeah I agree. It's in the PO realm, so I kinda expected something like the PO. But even tho it's not an MPC, it should still be functioning when sent out to the customers

Thank you for your opinion. Feel free to expound on the more serious issues though. I didn't get to go deep on it as it was broken on arrival

Yep same here! Awesome live effects feature. I love my KO2.

Secret's out

That's great! I'll have a new one sent to me and hopefully I'll get to have some fun with the new one

They should give you either a refund or send a new one. But I know it's sold out basically everywhere, so maybe they'll offer to repair them. When I reached out to them, they asked for a video showing the problem. But after sending them the video almost 4 days ago, I haven't heard back yet.

My unit was plagued with problems, when I reached out (this was earlier before most people started reaching out to them as well) they said it was shipping damage, and was going to replace it pretty swiftly. Unsure what the situation now that I'm sure thousands of folks have been returning these units due to all the problems. Really wish TE would put out a proper statement, and revise these units.@@flundlip

Koala sampler exists.

@@flundlip k, thanks, hope you sort out the issues with your unit.

@@mooseymoose Plenty of things exist.

Based on the current lack of response, I’m not convinced they wouldn’t pull some BS that you voided the warranty

They would never know if you opened it or not

​@@djray2705 Especially if you destroyed the KOII afterwards, buried it in a field miles from where you live, then burnt your house down and moved to another country, taking a local name and living as they do, learning their ways, blending in, keeping yourself to yourself, and if any of the locals suspect anything you feign mutism, then steal a horse and ride off into a forest, discarding all your clothes so there is nothing to track you with, then you'd live amongst the creatures of the forests, living as they do, learning their ways, in time they will accept you as one of their one, and eventually you will become their king, king of the forest creatures.

Why do should we have to fix a brand new $300+ product?? You people are delusional. If this was any other company, the roasting would be non stop.

​@@MyNameJeff.. _"Why do should we have to fix a brand new $300+ product??"_ You shouldn't have to, no one has suggested you _have to_ . . . but for those not willing to package it up and sort out the postage, make a claim, wait for however long (weeks, maybe even a couple of months) for the thing to be repaired or replaced and returned to you, then the repair is a very easy fix. _"You people are delusional. If this was any other company, the roasting would be non stop."_ Sure, I'm delusional because I'd be happy to fix something that'd take me a few minutes rather than wait around for weeks because fixing something that you really shouldn't have to breaches the moral code of a random RU-vid commenter I've never met 😂

Maybe... But since I was aware of this issue when I received mine, I inspected the package immediately, and there are no signs of damage or any form of indentations on the box around the area of the fader. And I also didn't put the fader cap on the fader. Did it really only take you 3 minutes to open it up? I don't have any experience soldering, so I'm a bit apprehensive to mess around inside a brand new device that should've worked in the first place.

​@@flundlip _"I also didn't put the fader cap on the fader"_ Well I would guess at some other stage the slider mechanism has been pushed down, on cheaper sliders this will always bend the wipers (what you call the "pins"), perhaps for some people it's an accumulation of some earlier pressure, a little squeezing in the packaging, a little more pressure when they put the knob on . . . who knows, but that's the reason the wipers are bent up. _"Did it really only take you 3 minutes to open it up?"_ I don't have got one yet ! But watching the various repair videos, and having opened up and repaired numerous, perhaps hundreds, of devices it really is a simple job, even if mine works the slider is getting taken out and binned, and will be replaced with a higher quality all metal slider . . . the majority of the work is unscrewing the case, the actual job itself is simply desoldering 3 pins, bend the wipers back, and re-solder the 3 pins back into the PCB . . . but like I say once I've bothered to open the case I'd be tempted to just replace the whole slider with a quality unit (even a high quality all metal slider will cost just a few €£$). _"I don't have any experience soldering, so I'm a bit apprehensive to mess around inside a brand new device that should've worked in the first place."_ Agree 100%, should work out of the box, this is terrible quality control . . . I suspect even those people whose units are working fine out of the box will see a lot of failures over the coming months.

Tack? Vilken konstig sak att säga

I expected it to work, and 299 is too much for a broken device

I'm just saying my working perfect so no complaints 299 don't see anything wrong

@@JBBTS 299 is absolutely a great price for a functioning device, and I'm sure the majority of buyers have received functioning devices. But for us that haven't, it's pretty disappointing.

Oh so for $300 you’d be straight with a defective unit? Lol clown

Good!

I am fully aware of that, and I'm glad your unit is working, but it's not okay for a company to skip the quality control like this. There are way too many people who have experienced the same, or other, problems. A fun workflow doesn't excuse a horrible build quality IMO

@@flundlip I had a defective OP-Z in the past, anyway I do not think that OP-Z is Trash! Anyway I see your point of view.

@@paolofanin It's okay when there is a faulty unit here and there, that happens to every company, but when thousands of customers have experienced the same thing within a week or so, there is something wrong. But like I said in the video, I was excited to receive it and wanted it to work, and I wanted to make a positive video about it, but it's very disappointing receiving one of many faulty units

@@flundlip and I understand the rant, especially after looking at the whole video, which was more explicative than the title ;)

You don't know how many they've sold@@flundlip - it's normal for a low % of units not to work - i'd imagine they've sold loads so you're just in the unlucky 10% i;d imagine. Mine works perfectly and its 100% not trash

It's a product with trash quality control, trash communication from TE when users receive faulty units, and when they arrive broken they're trash. I stand by that.... However... If your device works and you're happy with it, it clearly doesn't apply to you. But their build and customer service are clearly not what they should be. I have used TE products for a long time, and even though some of their products are silly, I've never experienced such a failure in quality. I'm not blaming the users at all. In fact I wish I had a functioning device myself, and I like the design and the workflow, but not that they send out broken devices that are functionally trash 🤷

Are you kidding? This thing IS trash. It needs the fader for near everything, the fader arrived broken, its trash. That simple. This is like saying "they released a videogame without controller/kbm support, so you cant play it. But the game isnt trash". It literally is, because you cant play it.

It's broken. So no, I don't see the value of it. But I probably would if it wasn't. I'm glad you got a good one tho. Enjoy it

@@defcreator187 no but not all units are broken. Mine and a bunch of others is fine. It’s all the hate that spreads over RU-vid from videos where the few who get broken units when the majority are fine.

@@Epicfuzzso make a video talking about how fantastic your working device is. This is his experience and his broken. You can’t expect a positive review from someone who has a broken unit 😆

Imagine bending over for any company while giving them your money. “Hater” - low iq take