Tesla's insane score in EV reliability survey + BYD's shocking result

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Tesla's insane score in EV reliability survey + BYD's shocking result
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A condensed history of Chinese EV company BYD
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#evsurvey #bydresult #teslascore #evnews #evcars
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Опубликовано:

22 окт 2022

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Комментарии : 761

@davidb6569 Год назад

Bought a model Y in September waited a year Austin build zero issues when I picked up the car.. Love the car so far.

@PastriTienda 15 дней назад

Which one did you buy?

@eugeniustheodidactus8890 Год назад

*RELIABILITY OVER TIME* is the most important metric. Delivery-day complaints aside, *WARRANTY COSTS* seems to be the most important metric from which *reliability studies* most likely draw their data.

@johndopamine7614 Год назад

As the end user I care far more about the post warranty cost... Then again it seems most fan boys replace theirs after warranty and don't care

@HermanWillems Год назад

We don't know the reliability of Chinese cars yet. But i did see a lot of video's on Weibo where BYD catched fire, and people call the cars "Burn Your Dreams" as a joke.

@elliotkane4443 15 дней назад

My prediction is that no EV built in 2012 will still be on the road in 2032.

@longmarch2668 Год назад

Most complaints to BYD is about the delay in delivery.

@bogususer2595 Год назад

You think those rating companies complain about delivery times?

@tsgu8728 Год назад

@@bogususer2595 very valid point 👍🏻

@BYD_LRT Год назад

Tesla is dropping prices in China. BYD is hitting Tesla hard.

@tsgu8728 Год назад

@@BYD_LRT Tesla shouldn't try to match prices being a perceived premium product. Many local chinese still look up to Tesla as THE preferred EV of choice, much like iphones vs the rest. Nobody buys Huawei or Xiaomi phones now. Chinese consumers have a very different spending mindset. Lower yourself to the level of locals and you will lose more sales and getting them back will never be easy. See H&M for example, had to exit after their bad publicity and couldn't get customers back.

@valarmorghulis2884 Год назад

about 1/3 is. But 38.5x2/3 is not small number. although 10 times bigger than tesla still

@bryancarter4554 Год назад

Hello Sam from Ohio! I own a Tesla model Y as a daily driver, but before that my daily driver was a Ford C max 2015. Bought it one year old with 25,000 miles. Only replaced the 12 V battery oil changes tires and just now with 145,000 miles the brakes and rotors. Thankfully now with the Tesla model Y I likely won’t have to replace the brakes and rotors ever :-). Great Channel!!

@viadharmawheel Год назад

Bought my MY in June 2020. I had to take that car into the dealer more than ANY car I have ever owned to fix stupid fit and finish issues. Yes, they learned a lot but they should never had released them this way. And Robotaxi is a pipe dream before 2035. Toyota partnership with BYD for batteries should be a game changer due to price point.

@wangherr4090 Год назад

As a Chinese, let me try to explain a little bit, for LI one, the complain mainly come from the stop production and off promotions, Li decide to stop producing Li one and reduce the price of it, so the new buyers are very angry at this strategy. For BYD, most complains are from the delay of delivery, people have to wait more than 3 months or even 6 months to get their byd cars, so basically, the complain with li and byd has nothing to do with reliablity but other issues¬

@johnmcgill3603 Год назад

Once people get their cars, they will start complaining, and disappear

@ThePC3D Год назад

Byd atto3 can be picked up next day here in Aus, no takers though!

@ayambo3281 Год назад

@@ThePC3D nonsense, there's actually a long waiting list

@nagki Год назад

Thats what I was thinking, something as simple as Dolphin vs as sophisticated as Model 3 or Y, how can there be less complaints.

@ChinaSongsCollection Год назад

Thanks for explaining 👍

@joekim4345 Год назад

absolutely love your content. so much interesting, new, different content from other youtubers. Keep it coming! Thank you!!

@ivannightly1919 4 месяца назад

I think the most interesting thing to me about byd is its battery which can be damaged and not burst into flames unlike every other ev from what ive read to date

@user-uj9fl3rd7n 5 месяцев назад

I'm an owner of BYD Song Plus EV for 2 years now. 63000km. So far, the issues are 1) Slight vibration if accelerating from 100 to 110 kmh due to the CV joint bad quality, I believe. But I'm ok with that, doesn't really bother me. 2) Nasty sound from brake pads, even though they're hardly used and have zero wear after 60000km

@gerhardk98 Год назад

Makes sense that the low end EV will be more reliable as there are less systems to fail, the same is true for hybrids which really bring along all the maintenance luggage of an ICE vehicle.

@billcichoke2534 Год назад

It's not mechanicals that are failing...it's electrical and electronics. The ELECTRICAL side of hybrids is what lets them down, NOT the ICE.

@HermanWillems Год назад

@@billcichoke2534 The electrical parts of a hybrid, even makes the ICE engine last longer haha. Because the battery supports the engine, and where a normal engine would wear out the most, the electrical picks up. So the load on Hybrid engines are very good on the ICE engine. Reason why Prius can last so long, if you replace the battery again after a while hahaha.

@billcichoke2534 Год назад

@Aerism Not so. Most of the wear on a hybrid's ICE comes from starting and stopping incessantly...NOT from RUNNING. And the batteries are discharged heavier and recharged more often, leading to accelerated failure. That's why used Priuses are a bad buy.

@graantmnz 4 месяца назад

actually component wise an EV has way more parts than any ICE vehicle - the battery is made up of thousands of individual cells ...each one has a connection - hence many more potential points of failure ...as we have seen it takes only one cell to fail and we have...fires... of cars, buses, ships, houses and airport car parks....No to EV thanks

@unityforall-md4fl 3 дня назад

Hybrid is really hard to justify unless its reliable,cheap to repair because I'm literally dealing with 1 and 2 systems. That's expensive, time consuming. I got to worry about driving the hybrids,to not let it sit,unlike ICE sit with damaged 12V, but hybrid cell damage to premature failure is costly. Just make it headache free, simple, cost, simple fix because we just need it to get places and our public transits just aren't comfortable. If our public transit is personalized, efficient,comfortable for daily communicate,I wouldn't be here scratching my head on so much man made problems.

@ChrisBarnes199 Год назад

I have a 2006 Toyota Highlander hybrid. Bought it new and have loved it nearly to death. 280,000 miles later I have done little maintenance. One set of front brake pads. And the rubber boots on the cv joints. It has been a truly reliable vehicle. That said November 15 I will take delivery of a Model Y. The future is brighter!

@sparkysho-ze7nm 2 месяца назад

A great time to live in can NOT wait to see how it all plays out

@adamdukat3693 Месяц назад

Hi Sammy! A year and 40K km. in an ATTO 3. Now six months and 20K in the Seal Premium. No complaints. Only accolades. Happy as Larry. So far so good. Lucky or something, but I want the world to know about it. If it performs in the future this way? --- my motoring can not get any better than that. For me. Money well spent. And my vehicles can not be very far behind Teslas! My opinion arguably! Greetings Sam. Adam from Adelaide. Bye.

@scottz45 Год назад

I just purchased my third Tesla this past weekend. A new Model Y. It is perfect. I could not be happier. I laugh at anyone who thinks Tesla's are not well made. My Model 3 has 78,000 miles and is still perfect. I went to a dealership here in the US to buy a Bolt last year. I paid cash and the stupid dealer still made me wait in the office for 4 hours. Just nuts. This weekend I did everything in the Tesla app before going to pick it up. So I just inspected the car, opening it with my Tesla app. Once I noted it was perfect I walked in and got my card keys. I was out the door in less then 10 minutes. American dealerships suck. Tesla knows the value of your time!!! Also if anyone is interested the Bolt is a fine car for the money. Just don't road trip with it. Charging is slow on the DC side of things However since Tesla dropped the price of the Y so much I decided to buy a Y, I am selling the Bolt and allowing my kids to learn to drive with the 3. Tesla's are just safer.

@buixote 4 месяца назад

We were at the Subaru dealer *all day* , despite a cash deal. Last time we do that!

@oxaile4021 2 месяца назад

It's really weird, everyone seems to hate Tesla and BYD... Except the owners.

@carloscastelo861 Месяц назад

Oh, I forgot to add. If it is a software problem Tesla will fix it over the air, but oftentimes the fix creates more bugs. I’m still laughing.

@williamreese6642 27 дней назад

I bought a hybrid Toyota Corolla last year, paid cash, and my wife and I waited hours for an extended warranty we didn't want or buy .if I knew we were waiting for that in the first place , we could of left lots sooner, one of the reasons I don't like dealerships.

@cars291 3 дня назад

What had you buy a 3rd? Tesla They should Last very long. Just curious

@craigmcclure1819 3 дня назад

As an MG4 owner …like many others ,the car was delivered with a warped under tray. My complaint is about the dealer and head office who ignore you and your emails.i had to go to Consumer Protection to get it fixed. So while the car has been ok the dealer doesn’t know the meaning of customer service.

@jdear97 Год назад

I have had my Tesla Model 3 for Two years and 40000 miles, my only warrenty repair has been a tail light assembly that failed. I have some light intrusion into the side marker camera assemblies from the integrated turn signal led. This has been repaired on the newer model 3's. It is a minor annoyance now that the side camera's are display during turn signal activation.

@edornelas8275 2 дня назад

I am one of the happy Tesla M 3 owners! 6 years come July with 101 K miles on it. Very minimal maintenance. 12 volt battery, 2 set of tires each lasting 45K, cabin air filters & a rear light assembly that must of got a crack because water got into it. Now it needs brakes, check battery life, wiper blades & cabin air filters. It’s been a highly reliable lie maintenance vehicle & highly recommend it. In fact 7 colleagues bought a 3 or Y based on waiting to see how my car did. Once they drove it, they were sold o no it. Most of us have home chargers. I believe 15 of us are Tesla owners & growing, I will not go back to ICE unless a truck due to towing my skis.

@evolv.e 2 месяца назад

163k miles driven so far on our 2014 Model S, and has been the most reliable vehicle I’ve ever owned. And only 10% battery degradation. My wife and I plan on keeping it for another decade!

@colombard140 23 дня назад

❤❤❤ I feel that the number of complaints may not be a good indicator of how reliable a vehicle is because vehicles with highly sophisticated engines and electronics will obviously have a greater chance of something going wrong than ones which just have the simple well tested traditional engine and electronics. The less number of additional options installed on a vehicle, the less likely something will go wrong and therefore the less are the complaints. A simple electric cart with just 4 wheels, a steering wheel and a simple engine is very unlikely to have something breaking down and as such is very unlikely to give rise to a complaint. 😂😂

@yvesvandenbroek6055 Год назад

Every Tesla owner I know, including myself have had several service trips in one year … defective drive shafts, camera modules with water in them, lights with water in them, stabilization bars wich squeaks so hard that there is a service note on replacing them … etc … Model X and S are the most unreliable cars I have owned (yes even a recent 2020 model that supposedly had fixed these issues) I can’t really speak for the 3/Y …. Do not know anybody with them, nor did I own one.

@trythis2821 20 часов назад

Could be the made in China Tesla's are better quality. Never thought I would say that.

@ElAnciano92071 Год назад

P.S. I also have NOT purchase any gasoline since last November and still have over 3/4 of a tank left. The EV part of PHEV gets _almost_ all of my travels without using the engine. I will have to take a longer trip on purpose to burn off the old E10 gas and get some new.

@jamesvandamme7786 Год назад

If you had a full EV you wouldn't have to drag that engine around.

@user-yw2cs7ul6i Год назад

Interesting phenomenon that most people overestimate the range anxiety of electric vehicles😁😁

@badhairday_247 Год назад

Save money on fuel, spend on future maintenance.

@deepseer Год назад

@@jamesvandamme7786 But you have to drag some extra battery around, in case you want to have a longer trip during super peak time (e.g. Chinese Spring Festival Rush). For most people that rarely leaves the city and can charge their EVs at home every night, a 10-20kW battery is enough.

@thomassimmer5186 Год назад

Good point about Sandy's comments: he notes that a significant cause of failure is "fasteners" that un-fasten. Tesla used this information to design far fewer fasteners into their vehicles. On the other hand, there is no way to predict all the consequences of the numerous innovations in their vehicles, so Tesla drivers may be in for some surprises.

@icosthop9998 Год назад

True

@jasonhunt007 Год назад

Tesla owners have seen millions of miles, in all kinds of weather, in all parts of the country. There may be no surprises.

@thomassimmer5186 Год назад

@@jasonhunt007 Hopefully so. Still, making a vehicle with a base cost of $18K vs $36K will involve more changes than just downsizing.

@MyUniversalUniversity Год назад

The changes made are causing less issues. As Sandy says, no one else is making the changes that they should, except Tesla. When you replace 175 parts with 2, Your are not going to have problem with the 173 parts that no longer exist. Innovation with Tesla make things less complex and less problems. Tesla also has simplicity, because of only 2 models. BYD has 14 models of EV's and Hybrids and have more things to fail. Complexity is BYD's problem, for sure, with so many models, there are more issues, as this survey shows. There are more then 3 million Tesla's on the road, NO SURPRISES!!

@MyUniversalUniversity Год назад

@@thomassimmer5186 That would be for every other car company, but not Tesla, they have the most Experienced and smartest Engineers in the World!!! Tesla can do it for sure. I am sorry that you don't like or understand Tesla, watch in GROW!!!

@qilu2004 Год назад

most of complaints against byd is about not being able to deliver orders on time. byd still uses a dealership network and dealers overpromise anything to get people place orders. survey like this is no where close to scientific. don't take it too seriously.

@amitduwal3726 Год назад

Yeah i thik so too

@ericliume Год назад

spot on

@Frank-sv8uf Год назад

What I heard is that the demand is huge (800K preorders and still growing) that BYD's current plants aren't enough. So they are busy with building new plants. It is pretty like Telsa's status before Shanghai Gigafactory become fully operational.

@davidbeppler3032 Год назад

No production is serious. Why hasn't BYD built another factory? Only takes about 18 months.

@ericliume Год назад

@@davidbeppler3032 Did you even bother to do a Google search? BYD is building not 1 but 8 more factories. Three of them are producing cars now, and the other 5 are going to produce cars from the end of this year. These factories will help BYD to produce a staggering 3M~3.5M cars a year.

@mikedonovan4434 5 месяцев назад

It’s all about reliability - not 200 mph; not 500 miles range; not gaming on vehicle screens.

@erhuforever Год назад

You got to take into the perspective that the survey is based on the average number of complaints per 10,000 vehicles. So for the BYD Han which gets 38 complaints per 10,000 cars, you have a 99.62% chance your BYD Han will be defect free. That's why this kind of survey is kinda meaningless for the actual owner but it does have tremendous value for the production quality engineer to further improve their manufacturing process. Car manufacturing today is way better than 10 years ago on average.

@michaelstarkey9745 Год назад

Teslarati done told us more than we deserve survey says

@billybobjones4317 Год назад

Considering the Factory I worked at as a young man had an achieved 3% fault rate and were very happy with that :) we of course didn't build cars, but many other places I have worked always seemed to aim at 3% or less if possible, this was 40 years or more ago :)

@t0dd000 Год назад

And still Tesla struggles with quality.

@billybobjones4317 Год назад

@@t0dd000 I gather you never bothered to do a little research on just how bad the ICE history is and still is to this day with tens of thousands of recalls :) It's why we have an ANCAP rating as we needed a Company that could let us know at a glance if the car is safe or not and how safe. Most Auto Manufacturers used to try and get a 3% or less failure rate as that worked out cost effective, they would work out how much a recall would cost compared to how many would sue them, so collateral damage was fine up to a point and as soon as that took away to much profit, the lives then mattered and they would do a recall. Pity so many ICE supporters are not less biased and do at least the tinniest amount of research as you can't compare the EV against ICE as ICE has had well over a Century to get right and yet still fail worse than EV's which have only had a couple decades at best :).

@johngonon1507 Год назад

Was going to point that :oD. For 38 complaints you still have 9962 other clients that don't. So I wouldn't be too scared for the car you recently bought. Odds are in your favor.

@rogerphelps9939 5 месяцев назад

Here in the Uk the independent not for profit Consumers Association puts Tesla near the bottom for reliability, build standard and customer service. They actually survey EV drivers and have no axe to grind.

@vivekmakhija-is7tp Год назад

I saw another video where the reviewer mentions that BYD Atto 3 car turning reaction to steering has a lag, any such experience here?

@glenmcneill1675 Год назад

Hey Sam - I am fascinated by the typical warranty offered on high end EV's here in China. Zeekr offers and most others offer a lifetime warranty. I am very close to purchasing a Zeekr, but am trying to understand this lifetime warranty. If you sell your Zeekr the second owner is limited to a 8 year warranty. I can’t imagine the sensors, screens etc lasting more than 5 years. Also super curious about the shocks on the we model. Those are typically frightfully expensive to replace. Lots to learn. - appreciate any knowledge here.

@icosthop9998 Год назад

Wish you the Best

@mikemotorbike4283 Год назад

After 10 years the solder joints in all electronics crystallize between the motherboard, the solder, and the component. The electrical differences among the differing metals cause a galvanic reaction. The solution is to 'reflow" the joints by touching a hot soldiering iron to them. I learned this as an assistant to an electronic technician. I worry about solar generators especially.

@Sam_BS_Electric Год назад

he doesn't reply to any posts because he doesn't know anything.

@gregb1599 Год назад

Lifetime warranty is deceptive, as no car company will ever give a human lifetime warranty, it's based on how long the manufacturer thinks the car will last, at best its 10 years at worst 5. Much better to have an actual warranty like 7 years on the whole car and 8-10 for the battery

@gregb1599 Год назад

@@Sam_BS_Electric Sam is funny as he always promises to respond to his Patreon supporter comments however that hardly ever happens! And yet the supporters still ask questions that never get a reply

@Frank-sv8uf Год назад

I saw many Chinese BYD buyers complained the extremely long waiting time before their orders got delivered. Not sure whether that is the reason BYD got so many complains. BYD has around 800K orders in hand and the number is still fast growing, but now they can only deliver slightly more 200K cars per month. Waiting for 3 months to get your car delivered is not a very good experience.

@costiqueR Год назад

Are about the ownership, not about ordering... the complains...

@davidbeppler3032 Год назад

Why hasn't BYD ramped production? Build another factory. Only takes about 18 months.

@ericliume Год назад

@@davidbeppler3032 Do you know how many preorders were made for the first half of this year only?

@davidbeppler3032 Год назад

@@ericliume Less than for the Cybertruck.

@GregHassler Год назад

@@ericliume yes but they have to be actual owners, people still waiting for their vehicles can't submit complaints.

@glike2 Год назад

The improvement and reliability going from ICE to EV continues the long trend from the old days where grease joints had to be lubricated every 5,000 miles

@saimonlovell2671 11 дней назад

there are plenty of videos online where byd airbags did not deploy

@ReverendRandy Год назад

We've driven our "Stellar" 2020 Model Y over 28,000 miles with absolutely no problems, which I think is pretty awesome. Peace

@kv1930 Год назад

Dear Randy 28K is nothing, check in with us when you hit 100,000K

@garylee9668 Год назад

my 2022 model Y small battery died in 3 months

@ReverendRandy Год назад

@@garylee9668 Sorry to hear.

@kv1930 Год назад

@@garylee9668 sorry to hear that David, I hope it was under warranty!! I have faith that in about 15-20 years EV's will have most of the bugs ironed out! Until that time Tesla and Lucid will be 'toys' for the well to do peeps!

@bobsmith3983 4 месяца назад

@@garylee9668 One thing EV owners don't realize is that EV have more parts that can fail than an ICE car. Notably the thousands of cells in the battery with each being a possible failure point. People claim that EVs have less parts but that is false.

@johnfrancis9668 Год назад

I have a 2017 Chevy Volt (Hybrid) with 85000 miles. Drive to work everyday. Changed the oil, windshield wipers, and tires. 100٪ rechange on the battery. On long trips, one across US east to west and one San Diego to Seattle, got 28 mpg.

@QuantumLeap1 2 месяца назад

Is that pretty bad gas mileage? My 1986 Nissan got better mileage than that.

@rscott2247 Месяц назад

I think it's a shame GM stopped production of the Chevy Volt !

@nanxingluo4902 Год назад

look at the detail. BYD complaints are mostly due to delivery delays. It is a nice problem to have.

@callmebigpapa Год назад

According to Consumer Reports (a non profit consumer testing organization in the USA) since it debuted the Leaf has been one of the most reliable cars ever built .......I expect all electric cars to outperform gassers.

@gregb1599 Год назад

Yeah I read somewhere 97% reliability, with early model batteries being the unreliable part, but even then is less than 0.01% failure rate. Not bad for an up to 12 year old EV

@COX2NSAID 3 месяца назад

I think one of the reason is that the structure of electric cars are simpler and they have fewer parts compared to the ICE cars.

@UncompressedWAVmusic 4 месяца назад

Very informative thank you. I respect Telsa much more after viewing this video.

@kevtheobald Год назад

You are spot on about Tesla making constant improvements regardless of time of year. Model year means nothing to Tesla. This is another factor that will get Tesla to the top in sales volume without hardly spending a dime on advertising.

@andrewbrown6578 5 месяцев назад

Like no other manufacturer does this, lol and much faster than tesla.

@kevtheobald 5 месяцев назад

@andrewbrown6578 No one else does yet. Maybe BYD will become like Tesla. Sandy Munro, someone who worked for legacy builders and is now a production and design consultant among other things for the automotive industry has never seen a company make changes so fast. Tesla has shown they can come up with something new to do to a vehicle, like the Model 3, test it, and then have in production in days, sometimes the same day. GM, Ford, VW, Toyota, and so on, you never hear about that from them. The usual pattern with legacy builders is get a vehicle in production and wait until the next model year to put changes into production. They might have ideas what they want to change, but they will wait to actually do it unless it is a recall type of problem. Notice during the great chip shortage of a couple of years ago, Tesla kept putting vehicles out, because they adapted to using a wide range of manufacturers chips. Ford and GM, among others just cried because their suppliers had no chips and they could not adapt to use other chips. You can hate on Tesla, but this is what was done and Tesla has proven to do. Maybe other companies will learn from Tesla and do the same, someday.

@jeffreyhampton9130 Год назад

Nice work. Keep the content coming.

@AI_HQ Год назад

The quality gap between battery electric vehicles (BEVs) and plug-in electric vehicles (PHEVs) has narrowed. In 2021, the number of problems in BEVs was 8.1 PP100 less than that of PHEVs. In 2022, the gap has narrowed to 1.1 PP100 less in BEVs than in PHEVs. (JD Power China 2022) PP100 = Problems per 100 vehicles

@martinleepgg 5 месяцев назад

Thanks as always a great report

@Videolinquency Год назад

Very useful. I made a purchase decision based on this video. Thank you for what you do.

@kimkeam2094 Год назад

great video! I order if you could go through what the actual complaints were , particularly on the BYD, Cherry and perhaps the MG as it is a Chinese manufacturer who distribute in Australia. Thanks!

@andrewsaint6581 Год назад

UK MG 4 owners grumbling about the "oil leak".

@GH-xt5df Год назад

MG isn’t a best seller in China but it’s doing ok so far in English speaking countries and South America, thanks to the logo.

@gregb1599 Год назад

@@andrewsaint6581 By the time it gets to our market the problem will be addressed. Look at the BYD Dolphin it's one of the worst. Then again I bet another survey will say something completely different

@thomasdowd1960 Год назад

Thank You.

@electricviking Год назад

You're welcome

@paulharling7657 Год назад

The source of this data is a Chinese automotive website that did a survey. They appear to be a Chinese version of Car and Driver. I can't read Chinese so fact checking and trying to get a prospective on the reliability of this survey is all but impossible. 1) who funded the survey? 2) how was the survey conducted? 3) how many owners actually responded? 4) What were the criteria for an issue to be considered a registered complaint? 5) what third party, if any, provided oversight to ensure transparency?

@ElAnciano92071 Год назад

I have had a 2017 Prius Prime PHEV since December 2016. It still drives like new and hasn't had anything done. I did a trip from Sandy Eggo to Salt Lake City, and only stopped for gas in St. George in both diirections, and of course filled up on arrival in SLC and on my return. On antother trip for Sandy Eggo, I went to Colorado Springs and Climbed to the top of Pike's Peak! NOBODY on my bumper on the way up. And a did pace several cars in front of me, 'til they pulled off. I didn't tailgate them, so I don't think they pulled over to let me by, but rather they had arrived at their (possibly intermediate) destinations.

@johnq6361 Год назад

Could you take a look at Genesis GV60 compared to Tesla model Y and Zeeker 001. Thank you for your in depth reports.

@exterminator4808 Год назад

2.7 complaints per 10k vehicles, not per vehicle.

@GregHassler Год назад

What? No, read it again. They surveyed 10,000 people and there were 2.7 complaints per vehicle, which is not out of the ordinary. How would you get .7 of a complaint? You think 9,997 people were 100% happy out of 10k? What planet do you live on?

@msconsult6047 Месяц назад

Great video. NB: complaints are per 10,000 vehicles sold, not per vehicle.

@2cakesken Год назад

where is MG

@bxclent 26 дней назад

would like to see a follow up video with what exactly are the complaints.....

@edornelas8275 Год назад

Look at TFL review of their new Hummer EV which is the basis of MM’s multiple expensive trucks. Does it warrant a price of $115,000 US dollars? Problems with software & reliably like many OEM’s

@hadit.3992 Год назад

What kind of complaint??? vehicle. service or delivery !?

@Alex-ig2xr Год назад

I went to the website and checked. Most of the complaints are about delivery delays. The number of quality complaints is about the same as Tesla.

@DavGreg Год назад

Regarding owner complaints, are all types lumped together or are these only serious flaws? A car with a lot of complaints that are not drivability related is mostly a nuisance where even a few serious flaws (Chevy Bolt fires, for example, Hyundai 12V system failures) could be a BFD.

@Funkylogic Год назад

Nothing gets old when it works!

@peterkelly1406 2 дня назад

I love your work .... Love my EV ....

@vroomzy1 Месяц назад

I've recently drove a BMW I4, a Lucid and my 23 MYP. None seem as solid as the Tesla. It handles like nothing else, tracks perfectly. They may ride a bit smoother but do not steer as well. The only complaints are vibrations from the plastic stuff, and please Tesla improve the weather stripping. The car stays dry but the sills get trashed every time it rains. The only warranty repair was a window regulator.

@dickritchie2596 Год назад

Tesla’s build quality is excellent. They are solid and they Handle well.

@badimpulses17 Год назад

Having to take my Model Y to the service station more than 8 time is not excellent.

@johnditoro1676 Год назад

That has been my experience with both of our Teslas. Zero quality or build issues. 3.5 years on the 3, 1.5 on the Y.

@badimpulses17 Год назад

@@johnditoro1676 Great for you. I'm glad you don't have to go through what other Tesla owners go through.

@DetroitMicroSound Год назад

@@badimpulses17 That's what I was going to say. The real data doesn't reflect that.

@DavGreg Год назад

Tesla was very uncooperative with surveys widely used in the auto industry for a very long time. From anecdotal feedback it seems as if the quality is all over the place - from the Fremont plant. They had a lot of problems with staff turnover and of course the UAW has been trying to organize it - the kiss of death for quality.

@10java 6 дней назад

Great POV!! Thanks for

@electricviking 5 дней назад

Glad you liked it!

@kabysummit5801 Год назад

My Lexus hybrid at 100k miles needed the hybrid battery replaced just recently during Thanksgiving holidays. Yeah, it's expensive!! I'm moving to EV this coming year for good. I love the Teslas. Probably get the new Model 3 with BYD battery pack, or Y made in Texas. Otherwise, go for the best looking car IMHO, a slightly used model S.

@stevenlawrie7819 Год назад

I have a Shanghai built model 3 in the UK and so far no issues.

@woof059 3 месяца назад

I’ve had a Tesla Model 3 since December 2018. It came with a problem with the alignment of the driver’s side mirror that bent the chrome flashing above the doors; this was fixed by a Tesla mobile technician in my driveway under warranty. The 12v battery died after 2 years (but it didn’t make the car die, just kept giving me warnings) and it too was replaced under warranty. And that’s it for issues. Compare that to two Nissan’s I’ve owned that had cabin heater/fan failures, a Dodge that caught fire on the way to work, and a Ford who’s engine died suddenly and needed replacement. The only car I’ve owned that compares to the reliability of my Tesla was a Kia I owned for 12 years, and it needed to have a mandatory maintenance schedule to keep its warranty that cost thousands of dollars (over $600 alone for the 60,000 mile tuneup and serpentine belt replacement). My Tesla has no such requirements. No car company is perfect, but my experience with Tesla has been wonderful.

@HariyantoPhoa Год назад

The reason byd buyer complaint is the delivery time. I placed order on denza d9 gold ones, they told me march “maybe” they are start production. I think I need to wait 9 month or a year. Most byd buyer are complaining byd production can’t be match with their explosive orders

@robertstout7756 Год назад

We bought a plug-in hybrid in March 2016. It is a second generation Chevy volt. Our driving requirements are quite different than typical Americans. We live in the country and spend little time on freeways or in cities where most of the charging infrastructure is found. A full electric with even with 400 miles range doesn’t fit our needs. The Volt currently has 63,000 miles on it and our lifetime mpg is 169 with almost all of the electricity generated by our solar system. The only maintenance has been a new set of tires. We do have a deposit on the thousand mile range Aptera.

@andrewbrown6578 5 месяцев назад

A lot of the negativity towards the volt was generated by tesla fanboys who were very scared it would dominate the market, not the best ev by far but damn i could easily live with one if prices dropped to reasonable levels.

@garychurch1438 9 месяцев назад

Think you are bang on

@stigbengtsson7026 Год назад

Lars from "Best in TESLA" has an Tesla model 3 for a couple of years, according to him - very little problem, and he has been driving fx in Norge in winter, and in Europe long travel, almoust no problems, so I guess Tesla is the best electric car 😎👍

@SalkoSalcinovic 25 дней назад

I've picked up mine with 2 weeks.

@franciscook5819 Год назад

Two points. 1) the best measure of "reliability" is probably "manufacturing defects per car" (with the emphasis on manufacturing) where a defect is defined as something which does not perform to spec (fails early, doesn't do the job it's supposed to, ...). I vaguely remember a study from decades ago in which the QA checks at the end of the assembly line for Toyota and Mercedes vehicles were quoted: the Mercedes manufacturing defects were many times (about 7, I think) worse than Toyota, which came in at 2 per so many (sorry, I forget, but I think it was per thousand cars). Mercedes ultimately achieved comparable delivery quality by having a whole staff of people fixing the detected faults. The lesson being that quality can be built in (Toyota) or achieved by fettling (Mercedes). Which car would you rather have? 2) With the increased longevity and reliability of cars, especially electric cars, manufacturers are running the risk of killing the market. If your current car is 98% as good as the latest models and has already lasted 20 years, why buy a new one? Replace the battery, yes, other expendable parts, yes, but no need to buy a new vehicle short of a major disaster. In the 1960s the car manufacturers deliberately built in obsolescence (they rusted through quickly, for example), so my hope is we DON'T see that again. Keep an eye on the stats.

@aeronYTco День назад

What’s the rank of Toyota bZ4X?

@jakobdeproft1852 Год назад

Of course there is little complaints about the 5.000 Dollar car. It's cheap. Expectation are not as high as for a more expensive car. It's probably aslo so simple that there is little that can go wrong.

@richardutube001 Год назад

Thanks!

@electricviking Год назад

You bet!

@talkandplay Год назад

I wonder if most of the complaints with PHEV's is user not reaching the claimed EV range.

@dunks4212 8 месяцев назад

can you do an update video on the BYD please, would like to know about your ownership experience. ty

@MrFuckwit999 3 месяца назад

Even 40 complaints per 10k sold is 99.6% satisfied customers though.

@richardgoldsmith7278 Год назад

Wuling mini has less to go wrong. Not surprising in the reliability stakes.

@larsradtke4097 Год назад

There nothing in it, besides the chemical smell. No driving assistants, nothing.

@richardgoldsmith7278 Год назад

@@larsradtke4097 Exactly. Reliably so.

@anthonybellmunt3103 2 месяца назад

What may contribute to this high-reliability for Tesla, is the fact that EVs have fewer moving-parts. Hybrids are an order of magnitude higher in terms of complexity.

@kknn523 Год назад

0.37%(around 1 in 230 cars for worst case scenario) is the chance of a complaint for a BYD dolphin and byd han(both released around 2 years ago) which will get resolved by warranty. As they refine their processes these flaws always get reduced. Get a Geely, Nio or Tesla if you are worried. They all score remarkably well for that test (2 to 9 complaints per 10,000).

@andrewreid5813 Месяц назад

Had my MY for 2yrs now and have had to just change one tire. That’s it

@josviersel Год назад

Years ago I drove BYD buses for a bus company in Auckland. Chinese built with American running gear (gearbox and Cummins Engines). Running gear was good, but the Chinese built bus around it was falling apart after just a couple of years. Not surprised that the cars are also poorly built.

@barryhamlet9901 2 дня назад

I have a byd atto3 is a superior built car than my Mercedes gla45 agm. nothing wrong with the BYD car quality.

@kennethausten Год назад

I remember a plumber bought a brand new lada many years ago and never had it serviced. Over 200k without a service.. Not bad. It was so cheap, he binned it and bought another one.

@evergreennj8950 Год назад

Curious how long has Tesla been making cars vs BYD? If different, is there data for comparison on reliability levels during similar periods of car production history? Any explanations for the differences in reliability and steps BYD has been taking to improve their reliability? Also, to put things in perspective, 38.5 for BYD Han vs 2.2 for Model Y - those are the numbers of complaints per 10K so those are 0.385% and 0.02% complaint rates and it's not clear what the most serious complaints were about from the video. Timestamp for survey results is @3:58.

@HermanWillems Год назад

Tesla reliability for their Model S between 2013 and 2016 (before the refresh) where not that great.(Terrible even, it was common your motor, converter or battery got replaced) After that the game totally changed. I never hear any story about Tesla catching fire, nor do i hear ANY problems of all the 5 people i know having Tesla, and myself i also have a Tesla model 3. Zero problems. First problem im going to have is probably worn out tires.

@COX2NSAID 3 месяца назад

@@HermanWillems That was the time that these models were built in Fremont. I talked to a worker there in the past. Even their workers thought that their built quality was terrible. 😂😂😂

@hnolsoe 6 месяцев назад

We have owned a PHEV (Seat Leon e-Hybrid Sportstrourer) for 2 years and we love the car so far. There have been two "recalls" on it, but both times it was some wire that had to be changed and it didn't bother me that much really. We drive it about 90 percent on electricity and that works fine, however the software in it could be better and faster to operate - it's very slow in fact.

@Infinitelight8888 Год назад

Thanks for the video 👍 i always compare Tesla to an iPhone or apple, disliked a lot of the time hated, but it works and compared to everything else. I have a model 3 and I would change many things about it and have more gimmicks (i.e. drift mode) but it works and very well.

@t0dd000 Год назад

I'm not an Apple fan, but Apple build quality is generally fantastic, whereas Tesla build quality is decidedly mixed.

@oxaile4021 2 месяца назад

Tesla = Apple, BYD = Android. Legacy auto = Nokia/Blackberry

@simonreeves2017 Год назад

Hi Sam, greetings from the U.K.! - As a TSLA share holder and EV enthusiast, I make a point of talking to Tesla owners when I get the opportunity, I always ask about reliability and running costs. Maybe I have been lucky, but I have not spoken to a single Tesla owner who has nothing but praise for their Tesla. Some have niggles, Performance owners often complain about lower than expected range and high tire wear, but pressed further they often confess that they chose the Performance variant to use its performance; if you drive any car hard you will consume more energy and wear the tires soon - this is just physics! M S owners with high miles have experienced some issues with front suspension issues - I believe this to be anti-roll bar drop links. The only niggles I hear regularly is a lack of Color choices and lack of heads-up display in M3 and MY.

@andrewsaint6581 Год назад

Yes, I often ask. I've only met one grumpy bloke, happy with the car (2017 MX) but unhappy with being asked about it. Edit: also carless shareholder.

@FutureSystem738 Год назад

There have been FIVE Teslas in our extended family, and currently four. I have a 2019 M3P, two sons had SR+s, all have been virtually perfect. Our two sons have now up sized to Model Y’s as they have kids. The Model Y’s are perfect, zero issues. (One of them has kept his SR+ Model 3 so is now an all EV family, the other has an elderly 4WD and rarely uses it, mostly only for towing, so sold his 3 for not much less than he paid for it.)

@FutureSystem738 Год назад

@@jeremiahlim2925 Dream on! Our Teslas have been the best cars I’ve owned, by far, in over fifty years of car ownership.

@jeremiahlim2925 Год назад

@@FutureSystem738 You can share with your church and family ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-3Acx_n2WfYM.html

@rigdigwus Год назад

well because tesla fanboys are completely blind when it comes to flaws with their cars. thats why everyone just blindly accepts this HORRENDOUS building flaws on a 100k+ car

@garyrooksby 7 месяцев назад

Thanks Sam

@electricviking 7 месяцев назад

Any time!

@fatunga1 Год назад

VW ID.4 complaint rates are high even when split between two versions. Is this about the software issues?

@jtegland 3 месяца назад

Well darn! I'm in Mexico and was considering getting a Dolphin. Looks like that is on hold.

@112deeps Год назад

Plug-in hybrid had A3 Etron for 4 years. Was useful when range in EV was limited to less than 200 miles. Since EV now have 270+ miles range with reasonable fast charging. It's no brainer to buy Electric car. Plug in nowdays would be adding twice as much complexity as either EV or ICE on its own .

@simonpannett8810 Год назад

Would be good to see what "mechanical complaints" not those due to lack of supply or consumer experience vs expectation??

@deejames9380 Месяц назад

Being two of the most reliable ev makers in China is like being the tallest kid in leprechaun school

@ajward137 5 дней назад

Re: how reliable are hybrids? I have a 6 year old Toyota Yaris hybrid (small compact car - probably not sold outside Europe). The only thing that's ever gone wrong with it is a wheel bearing after 64k miles. Can't complain at that! My only other recent reliability story is a Vauxhall E-Corsa, which suffered a non-fatal (still drivable) wiring harness problem that disabled traction control and cruise control after about 30k miles. Not good, but not bad for more or less the first year of production.

@girowinters Год назад

Had my model 3 for 18 months, only has to do a tire rotation . Nothing else

@jgarbo3541 3 месяца назад

To get a better comparison, "complaints" need to be categorized: Mechanical, electrical, structural, trim, service, delivery, etc.

@danmoreton1788 Год назад

I see an EV in my future. For now, I drive a 4 year old Toyota Prius plug in hybrid. I get 1100 to 1300 miles on a tank of gas and about 50 cents per charge due to power company/state incentives and power company installed limited use meter to charge off peak.

@markremelman1711 Год назад

I have a 2013 Ford C-Max Energi, ordered in August, delivered 12/31/2012. It currently has 115k miles on it. After initial new technology foibles, the car has been the most reliable vehicle I have ever owned. I'm looking forward to going full EV!

@markremelman1711 Год назад

C-MAX Energi is a PHEV

@andrewbrown6578 5 месяцев назад

Yup a very reliable one, imagine when manufacturers get serious about producing ev's, the future is bright for customers, well outside America that is.@@markremelman1711

@davidwatson22 Год назад

I would like to know what the complaints where about before taking any notice of these reports , I have said this before all new cars have issues I never buy a newly released car give them a year or two to get rid of the bugs. Also the very cheap cars the owners might be more forgiving about small niggles against a more expensive car that the owner expects better quality and will be more likely to make a complaint .

@tedmoss 7 месяцев назад

Lets see now, how long did other models run? Ford model T - 18 years and 15 million sold, Ford model A - 4 years, Ford model B 18 and 40 - 4 years etc, etc. We are not even talking about the German cars.

22 дня назад

One reason for the difference is that the US counts reliability differently. Teslas have had a huge number of recalls... but just about all of them were resolved with over the air software updates. The US counts those as service issues, even though they cause no inconvenience to the owners.

@FalkinerTim Месяц назад

The Facebook sites for the MG and Ora do not have posts indicating any serious problems. I think one problem with the MG can be the 12 volt batteries which probably degrade during the sea journey. But an ailing 12 volt battery is not the end of the world. I have been impressed with the apparent quality of both the MG ZS EV Mk1 and the Ora Good Cat.

@nicynu6202 Год назад

It is interesting that you never mentioned the JD Power PP 100 (problems per 100vehicles) where Tesla gets a score of 226, Polestar 328, industry average is 180. The other interesting bit is that the problems are trending towards electronic problems like infotainment issues. Another thing is that the industry as a whole experienced an 11% increase in problems from 2021 results.

@hamiltonasseiro6671 Год назад

Good points. Bravo.

@hamiltonasseiro6671 Год назад

Good points. Bravo.

@silentavenger24 Год назад

JD power is a marketing company that conducts research paid for by winners of the awards (usually terrible us auto companies). Take their data with a grain of salt. Engineers do not take JD power seriously.

@effbee56 6 месяцев назад

JDPower is no longer valid. Chrysler reliable?????

@MrTibast75 Год назад

Hi Viking ;) could you please dig deeper on that matter? I mean we all are pretty solid investors in BYD and Ou are no stranger to that and were quite a positive voice pushing people to invest in BYD too ! So as an investor, could you please dig deeper concer ING Thai complaints report and also dig deeper to see if it is at all quality related ? Would be nice to get some reassurance on this, thanks ;)

@ericliume Год назад

You have to understand what the numbers stand for. They are complains. The complains include not only quality issue but also late delivery (the main complain), increased price, post sale service, lack of promised accessories by sales, or whatever you can/can't think of. Chinese buyers are really strict on native brands.