Teva Pharmaceuticals partnered with Next Consult, a well-known Salesforce partner, to implement CRM system, resulting in streamlined sales operations and enhanced patient care globally. With an extensive portfolio of over 3,600 medicines, Teva's manufacturing capabilities span across 53 facilities in 33 countries.
By implementing Salesforce products such as Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud, Teva achieved its omni-channel strategy, streamlining operations and enhancing marketing efficiency, leading to improved customer experience and supporting their global mission to enhance patients' lives.
At the 10th Annual Salesforce conference, Yana Karadzhova, Director of Business Applications and Salesforce Delivery Lead at Teva Pharmaceuticals, shared her valuable insights and experience.
Learn more about the project in the article below:
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6 окт 2024