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In this episode, host Tim Locker interviews Levi Bappe, the general manager of Huxley Communications, a local telephone company serving small towns in Iowa. They discuss Huxley's history with fiber-to-the-home, which they were early adopters of in Iowa back in 2002. Levi talks about their philosophy of not requiring customers to bundle phone service if they only want broadband. He shares how they aim to provide excellent local customer service with quick response times compared to larger companies. Levi also discusses their recent office move into a new building to bring all their operations under one roof, which has improved efficiency. They talk about the challenges of transitioning customers to streaming TV and the learning curve involved. Levi shares his perspective on electric vehicles as Huxley has added two EVs to their fleet. He talks about taking his first road trip in one of the EVs to get to the podcast interview and using public charging stations along the way.
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Hosted by CBM's own Vice President of Broadband, Tim Locker, Power the Network is bringing industry leaders to your feed every other week. One minute, you'll dive deep into products and innovative new processes. The next minute, you'll be learning timeless principles to equip you in your career. At CBM, we are powered by ownership, and we're bringing the same energy into podcasting with Power the Network.
15 окт 2024
