The Art of Negotiation | Maria Ploumaki | TEDxYouth@Zurich 

3 tips: 1. Expect the Unexpected. (Logic) 2. Be Tough to the Cause. Be Kind to the People. (Reputation) 3. Always Act, Never React. (Emotion)

best lesson: people will forget what you said, people will forget what you did but they will never forget how you made them feel

I really liked this presentation. Ploumaki is composed and never loses control. She uses a combination of facts, analogies and personal narratives to bring her messages across. It will be difficult for left brain people to understand all of her points but right brain people will find this refreshing.

Top comment almost made me pass this video but she had some AMAZING talking points. Definitely worth the watch.

For some reason. Some comments here almost made me stop watching the video. Luckily i didn’t. Her delivering the message to me makes me realise things.

EXPECT THE UNEXPECTED BE TOUGH TO THE CAUSE BE KIND TO THE PEOPLE AND ALWAYS ACT NEVER REACT....nice ending, logos pathos ethos

Great delivery of the material!

"Every Single One Of Us Sees The World through a different lense." - Truth. It's called Individualism. And Diversity. It's Beautiful

1. Expect the unexpected 2. Be tough on the cause, be kind to the people 3. Always act, never react

Some great advice here. Can be applied to any type of human relationship - be it business or casual.

Definitely one of my favorites. And this can be used is so many things in life!

Thank you for the talk

This is currently my favorite TED talk on conflict negotiation. I thought the delivery was very well done. Perhaps I related well to the perspective of the speaker. It was well structured, so I came away with a coherent message. It was engaging so that it held my attention. She also mentioned many aspects I have not heard in the 20 or so conflict management videos I have listened to so far. I feel like I came away with some solid tips for surviving a difficult environment.

I too like the concept of combination lock and Maria gave good advice I, like when she gave the advice that we should know what kind of game we are playing, and she used a lot of comparison to tell her story

Every negotiation is a different animal. Wow 👏👏👏

Cool talk. I really liked the part about the remote contol... very true... we've all been there

Here's to improving my negotiation skills 💪

She stated deep universal messages. All negative commentators just do not get the points. I clearly got them. And the introduction with a goat is a very nice metaphor. Such a pity there are only 3 pieces of advice from her in the video))

If you give someone your "Remote Control" you have lost the negotiation. They will push your defensive buttons. Good stories to back up her logic.

Thank You Maria .

Ενώ είχε αυτοπεποίθηση και καλη προετοιμασία, έλειψε η συνοχή και η επιστημονική προσέγγιση στο αντικείμενο. Δε θα τολμούσα να εκφράσω γνώμη αν δε διδασκα ο ίδιος διαπραγματευτικές ικανότητες και ρητορική. Μακάρι να βελτιωθεί στο μέλλον, θα ναι καλό για τη διεθνές κύρος των Ελλήνων που τόσο καταρρακώθηκε από τις οικτρες εγχωριες πολιτικές εξελιξεις

i think if you have been in a position to negotiate..and didnt so so well...this material can be very useful. i have been in numerous negotiations in the past year. it is so easy to fall in the two ends ..either be rigid with what you want or fall completely comfortable when things start to seem are going your way. either way you risk loosing so much more if your oponent is better at the art.

Well, but there is nothing about art of negotiation here.

Three nice tips To enhance negotiation skills.

Great presentation Maria ! Just one little note at 3:06 Aristotle 2400 years ago.

Very well researched and well prepared however not the best delivery. Language barrier perhaps but understandable. Very interesting tips to apply. Thank you

After 7:10 1.Expect the unexpected 2.People forget what we say but they never forget how they feel,so be kind to them but be tought to the cause. 3.Every action has a reaction so always act,never react.When someone push to swipe u out from ur place immediately stop to hold ur place.What people do their choice,ur action is ur choice.

Excellent analysis

Never be on the defensive side. Always act never react

I still dont understand.....

Awesome! Love it. Thank you.

The points are really helpful.

Πάρα πολυ καλή Μαρία μπράβω σου. Σαν συμβουλή για public speaking θα πρότεινα να χρωματίζεις τη φωνή σου λίγο παραπάνω, τονικά για να κρατάς σ επαφή το κοινό σου. Τέλεια δομή, άψογο περιεχόμενο.

It is good. I liked the concept of combination lock. It would help in all sorts of negotiation

Esto se encuentra traducido al españo ?

Very well said

very nice presentation.

Wonderful tips. Thank you.

Wow, love I!!!

Thanks ❤

Can someone summarize what she is saying ?

She literally didn't give me any tips on how to negotiate better. Terrible.

Well said thanks

Very nice conference !!

Wonderful

So Effective :)

Great!!

Great great love it

thank you Maria. it is nice and helpful

Disappointing presentation. Although as a general rule I rather write a positive comment or none a all, I can't resist and say I don't think anyone would become even remotely wiser when it comes to negotiations by watching this clip. Lots of platitudes and vague concepts that are not tied in convincingly in a negotiation setting. Also some original ideas would be nice. Hope this negative comment would make the speaker try harder to make her material easier to relate to.

this is such a bad talk! it's like a string of stories and trite sayings disguised as 'insight'

what is a bag

WOW! SHE IS GOOD

Informative .. Facts used .. Help me with my studies..

Amazing

she is gorgeous

سبحانك اللهم وبحمدك سبحان الله العظيم

Grandissima

As many others comment on this video, she didn't say anything that could help you to make a better negotiation

Nice graph

mandela? please

brilliant

is that true?

that was just a bunch of random facts....

My legs actually twitched

The negotiations were short.

"If you are in defense position reposition yourself" And no explanation given or example. Not very practical mention.

Kids attendance here😂

how to talk for 15 minutes without saying something...

ehh

REVELATION TRUTH

It's obvious... Good topic lack of cogency and demonstrations.

Abastecimiento estratégico

why exactly you are talking ???

I'm sorry but this is simply a collection of random words and the unconnected quotes of others. I was hoping for some fascinating content...The search goes on.

*

she is from greece !

Ah yes, the negotiator!

خسارة مافي ترجمة 😐

I have some really bad news for Swiss corporations if this is the best they can hire..

Like it ⚘

I have a mixed feeling after watching that video. Definetely presentation skills should be mastered, still I am convinced that she rehersed several times. The fundamental fear that anyone can relate to - is fear of not be liked. That fear transforms in the motive to prove others that you deserve to be liked. But no one really cares. You either come and appear who you are and transfer a signal of genuine person. You either step out of comfort zone and be a completely different person. Being in between - just not convincing. The subject is very wide and it starts with ethimology of word negotiate, that have roots back to time between Roman wars, when you can do nothing "otios" or you make yourself busy "neg otios". So negotiation and business are indeed simular words... and so on...

The presentation is all over the place and not captivating. She perhaps has the facts but she does not take us from point A to point B.

Utopia world of negotiation :D

I did not learn the art of negotiation, not a great talk

Come on

Profound :)

i repeated this video more than 5 times. but i think this is not good video.

I negotiated with a grizzly bear.. I lost

She blatantly stole that story at the beginning about the buck and the barn... It's from the book 'how to win friends and influence people' by Dale Carnegie, which has sold over 16 million copies. I don't doubt for a second that she has read that book since she's into business. Check it out if you want, chapter 3 of the book on the second page of the chapter. It's a great story with a practical moral, just no need to pass it as one of hers...

dont understand anything

I heard goat, maths and .......zzzzzzzzzzzz. Where's the money?

My muscle actually twitched when she said run

Wawoooo you are so beautiful

Over weight immigrant teaches Americans negotiations.

The worst TED talk?!? Ever watched!

greece produces a lot of geniuses, and a lot of peasants. i wish they could elect a leader to fix their systemic problems.

THick

Lacking

X